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Pros: Seats and the airplane, in general, was very dirty. Some of seat parts were falling and my back rest wouldn't rest straight, it can only be in the reclined position.

Cons: A clean airplane would go a long way.

Cons: The flight was delayed. The luggage took too long.

Pros: Faster than driving from Chandigarh to Delhi Great value for price for flight Great service

Pros: The crew was professional. It was an ATR - which are not known for their comfort.

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Cons: Long delay in getting bags in Hyderabad. Turbulence in the air

Cons: Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge.

Cons: Flight was delayed by 15 mins and there was a gate change which was a complete surprise.

Pros: Absolutely horrible! The airline canceled my flight and would not refund my money. My credit card company is disputing it now. I’ll never use this airline again and recommend you do the same...

Cons: They canceled my flight and kept my money!

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Cons: Good

Pros: Most things went smoothly. Crew was friendly.

Cons: Seats were uncomfortable.

Pros: Service was good

Cons: Flight was delay that was not good

Pros: Boarding and crew were great.

Cons: Food can be improved.

Pros: Less leg room than Jet

Cons: At least the emergency row should have more space

Pros: Leg space is good. Food is good. Cabin crew is top notch.

Cons: Flight was delayed by 20 mins

Pros: Very rude crews

Cons: Seat had some chewing gum and when I complained. I get just covered with a cloth very very unhygienic flights

Cons: The runway lights at lucknow airport caused the plane to turnaround

Pros: Air India ground staff do not have proper planning and allocation of Seats

Cons: Smile and patience

Cons: The entertainment system doesn't work at all.

Pros: On time

Cons: Nothing to complain

Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

Cons: they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

Pros: Very good pilots and impressive flight management.

Cons: Delayed departure time and unreasonable price for snacks on the plane.

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Cons: Train staff to be more responsive to customersn need

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Cons: You expect more from business class

Pros: Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals.

Cons: They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items.

Pros: The Airconditioner was not working.

Cons: Confort

Pros: Food not ordered No entertainment so cannot scorej

Pros: Nothing

Cons: Hopeless and endless waiting time !! I would have rather reached the destination faster by railways rather than flying

Cons: Good

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Pros: Most things went smoothly. Crew was friendly.

Cons: Seats were uncomfortable.

Pros: Nothing!

Cons: Everything!

Pros: Promptness and efficient management of time. Nice staff!

Cons: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Cons: Food variety

Pros: Very efficient transport to/from craft. Staff very helpful

Cons: Flight was delayed

Pros: Flight fine but shocked to hear they had no bottled water on board.

Cons: No bottled water on board at all. Appalling.

Cons: The catering magazine gives a lot of food choices but in reality I could not get any of the 3 options I asked for. The boarding is very haphazard. The queue of people is not controlled at all.

Cons: No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long).

Pros: Low cost, kept the information up about delays

Cons: Delayed in total by 4 hours for a 55 min flight. Missed a whole day of vacation as instead of arriving at 1pm, we got there at 630pm.

Pros: Nothing

Cons: Staff rude from check in to the cabin staff. No comparison to Mid East air lines.

Pros: Friendly staff, organized boarding, in flight crew helpful in finding seats

Pros: everything went smoothly.. good service, good food

Pros: Leg space is good. Food is good. Cabin crew is top notch.

Cons: Flight was delayed by 20 mins

Cons: The crew is not organised and not giving good hospitality and especially they are unaware of food what they are distributing

Pros: Great

Pros: Crew and food

Cons: Too long bag drop line and it took 1 hour 30 minutes just to drop bags at Mumbai (Transfer).

Pros: Crew were excellent

Cons: Though I paid extra baggage charges at JFK , traveling all the way to Ranchi. At Delhi I was asked again to pay for the baggage, I had to call the supervisor to stress my point, even after showing the receipt which had stamped as 'IXR' for Ranchi

Pros: boarding was fast

Cons: seat comfort

Pros: All the best

Pros: Maintained time even though late

Cons: The flight was a bit delayed

Pros: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

Cons: no entertainment, no food (without paying high prices for). I will not use this airline again

Cons: Luggage lost. No apologies, no compensation

Pros: Seat is as good as a concrete slab of a park bench.

Cons: Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story.

Cons: In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience.

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Pros: I got the emergency exit door seat which I feel very comfortable. Departure on time, Arrival on early than scheduled.

Cons: First of all, The ground staff not having proper coordination at Doha Air Port. Safety induction very Poor, all demo equipment's was dirty and damaged. Another seat not really that good. Compare to other International flight this one extremely POOR. No Quality food, No Entertainment. The ONLY Flight not recommended for international travel. AIR INDIA is ok for travel.

Cons: Boarding wasn't comfortable

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Cons: Good

Pros: Flight fine but shocked to hear they had no bottled water on board.

Cons: No bottled water on board at all. Appalling.

Pros: The Airconditioner was not working.

Cons: Confort

Pros: Good

Cons: Enjoy

Cons: The crazy noise. Loud music playing on the plane. Loud overall noise. Loud engines.

Pros: timing and service at airport

Cons: Offer some form of entertainment or alternatively free access to internet.

Pros: Spacious seat.

Cons: Food.

Cons: Working entertaining systems

Pros: Comfortable

Cons: Check in swiftness

Pros: Efficient check-in and boarding.

Cons: Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item.

Pros: It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same.

Cons: We asked one of our hand bags to be checked in. But was told we will be charged.

Cons: Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members.

Cons: Boarding wasn't comfortable

Pros: I got the emergency exit door seat which I feel very comfortable. Departure on time, Arrival on early than scheduled.

Cons: First of all, The ground staff not having proper coordination at Doha Air Port. Safety induction very Poor, all demo equipment's was dirty and damaged. Another seat not really that good. Compare to other International flight this one extremely POOR. No Quality food, No Entertainment. The ONLY Flight not recommended for international travel. AIR INDIA is ok for travel.

Pros: Absolutely horrible! The airline canceled my flight and would not refund my money. My credit card company is disputing it now. I’ll never use this airline again and recommend you do the same...

Cons: They canceled my flight and kept my money!

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.