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Cons: E mail up dates of change of gates or times.

Pros: excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal

Pros: Great and helpful crew. Good entertainment selection.

Cons: Seat configuration in economy is exactly like a budget airline cebu pacific a330 both at 3-3-3..meal was just peanuts. It would actually be cheaper to use Cebu pacific and buy a proper meal

Pros: The worst air travel experience I’ve ever had.

Pros: Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Cons: The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving.

Pros: The crew was amazing and the food was great too!

Cons: Be on time. 3 hours delay

Pros: LOVED the cup of Ramen anytime snack and curved utensils for eating on a moving plane, genius! Service and quality of product is great. If possible, I will always Choose Cathay Pacific airlines over any US Legacy Airlines to Asia any day!

Cons: Stop shrinking the check-in luggage size and allowable weight every few years. It's a nuisance to have to buy new luggage every few years when perfectly working luggage has to be thrown away because of size requirement shrinkage.

Cons: There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough.

Pros: Smooth trip

Cons: All is well

Pros: water cold

Cons: no need more time

Pros: Seats weren’t comfortable

Cons: Seats

Pros: Nothing

Pros: Quick boarding and departure. Good selection of films.

Cons: Customer service. Leg room.

Pros: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful

Cons: gave old people seats next to the pass

Pros: Basic economy flight. It was okay.

Pros: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Pros: Seat was comfortable!

Cons: Hoping to have a flight on time and not delayed.

Cons: On time gate opening when landing

Pros: Flight was on time boarding and arriving

Cons: 1). Didn’t have enough food so only one option was available 2.) seats cramped like a budget airline 3.). Pilot made a harsh landing.

Cons: The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us

Cons: The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving.

Cons: If the temperature is higher, that would be better.

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Pros: Crew was nice. Flight was timely.

Cons: Food was bland and small. No TVs in seats only on phones. Little leg room. Customer service in Manila was horrible. They told us to transfer to a different location for lounge access then we were denied after we paid for it. They didn’t do anything to correct the mistake. Very unfortunate despite speaking to many managers.

Pros: CREWS WERE FRIENDLY/FOOD WAS GOOD

Cons: for a long flight seat could have been a bit bigger.

Pros: crews were amazing and friendly.

Cons: i couldn't think of anything at this time.

Pros: Trips were surprisingly pleasant! Excellent services!

Cons: Better food

Cons: There was cigarette smoke in the aircraft.

Pros: Organized boarding

Cons: Food

Pros: Comfortable and great online movies and TV.

Cons: Staff was not very helpful!

Pros: The flights were fine. Airplanes clean. Food and service good

Cons: Manila airport is chaos. Transferring planes on international flights is horrible. 2 additional security checks and disorganized chaos

Cons: Comfortable seats for family with infants or kids,

Pros: Crew hospitality was/were noticeable

Cons: On time food service If possible — provide 3 choices for food — Vegi. Meat (poultry), Fish Provide at least adequate/standard seating spaces (in comparable to other international airlines ) While booking, passenger must know (clearly) price differences (among same class) -& its benefits

Cons: Install IFE, organize the boarding process. Blankets on given on request

Pros: It finally took off. The crew is polite.

Cons: The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight.

Pros: Yes.

Cons: Better sound while watching movies. The flight was overall very satisfying.

Pros: Over booking, no seat for me fight back to LA

Pros: Actually had enough leg room; boarding and flight were well-managed and we arrived an hour ahead of schedule.

Cons: Food was palatable though not enjoyable.

Cons: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing. Not much you can do about it but very frustrating.

Pros: Comfortable and great online movies and TV.

Cons: Staff was not very helpful!

Pros: The staff and service were both incredible! Thanks CE

Cons: Better food

Pros: The bording was quick and easy. There was enough legroom.

Cons: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.

Cons: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Pros: overall service and the crew.

Cons: more comfortable and spacious seats

Pros: The on-flight crew was great, very helpful and friendly.

Cons: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Cons: So hot on the plane and cramped.

Cons: Even in business class ，every time have to ask for more wine and flight attendants just not care enough ．

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Pros: Service is the best

Cons: Mileage is the worst

Pros: Thank you for selected me became priority and the Sevice is good.Thanks again.

Cons: I don’t know yet.

Pros: Good

Cons: Good job

Pros: Clean facilities and polite staff. Made the 14 hour trip much more tolerable.

Cons: More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault.

Pros: The crew was fine. The seats were as comfortable as economy class could be

Cons: The food taste might have been improved

Pros: Basic economy flight. It was okay.

Cons: Organisation at the airport

Pros: Passengers are not polite.

Pros: It finally took off. The crew is polite.

Cons: The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight.

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Pros: Excellent service from the ground staff

Cons: Better food served in the lounge

Cons: Online check in through Kayak doesn’t work

Cons: Online check in through Kayak doesn’t work

Pros: Actually had enough leg room; boarding and flight were well-managed and we arrived an hour ahead of schedule.

Cons: Food was palatable though not enjoyable.

Cons: Crew could teach people how to act- not to spill over each other in the aisles

Pros: The worst air travel experience I’ve ever had.

Pros: At checkin I had a problem with trying to get my luggage checked to the place it needed to go. The 'rules' did not allow for what I needed. The girl worked for literally one hour so that I didn't then need to go through customs/immig twice in hong kong. Service onboard could not have been better.

Cons: not anything. was a great experience.

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Pros: Crew was amazing! Slept much of the flight after lunch. Punctual!

Cons: Third world airline have absolutely nothing good to say about the flight.Dirty airplane horrible food,lazy crew and this was business class

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment system could have more English content.

Pros: New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff.

Cons: Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine.

Cons: There was cigarette smoke in the aircraft.