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Pros: Everything

Pros: A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience.

Pros: Straight flight.

Cons: No shuttle bus available from New Jersey to JFK. The food was not that good, meat was tough to chew. Meatballs were dry. The crew members were good ‘tho.

Pros: crew was great/ airline was clean

Cons: the flight from manila to jfk. the security check was 3x. i justthought it was crazy

Cons: More movies to watch

Pros: Everything was cool

Cons: Jeddah airport is mess launge plus food is trrrible

Cons: The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours.

Pros: This airline is pathetic and the airline male hostessess are shame for airline. Rude poor behavior. Please don’t travel again with this airline . Always delayed flights and poor services

Cons: This airline is pathetic and the airline male hostessess are shame for airline. Rude poor behavior. Please don’t travel again with this airline . Always delayed flights and poor services

Pros: Business class seats are awesome!! The restrooms are large and super clean throughout the flight!

Cons: Boarding was disorganized and rushed and the meals were blah

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: Newer planes

Cons: Better foos stewards

Cons: Vegetarian food is terrible. Also no variety

Pros: NONE

Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.

Pros: cheap fare

Cons: better airport connections

Cons: Movies were very limited and not recent.

Pros: China Southern CZ657 SFOCAN on a 777-300ER. Seating configuration in economy is a comfortable 3-3-3. They use some memory foam-like material for the seat padding and it is very comfortable. The crew was professional and friendly throughout.

Cons: The price for this trip was just under $500 roundtrip CNXSFO. The food was nothing to write home about but during the flight, they offer endless Cup of Noodles and finger sandwiches and the vegetarian ones are very tasty.

Pros: The plane from Guangzhou to Beijing was newer and very well designed business class seats, the convenient layout was exceptional. I think the meal ok but the staff was exceptionally friendly helpful and took good care of me. Also this aircraft had a large movie assortment, larger than usual.

Cons: I think the meals are the only area lacking, again not easy to have pre made meals that are as good reheated.

Pros: I liked the entertainment.

Cons: Better customer service from crew

Pros: Crew was friendly and accommodating even though I was non-Chinese

Cons: Food is poor

Pros: Since I checked In early, they let me in on an earlier flight. Thanks!

Cons: Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again.

Pros: Fast boarding

Cons: Plane wasn’t full so crew should have let us spread out

Pros: Great customer service! Checking in was very fast!

Cons: The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point.

Cons: My bags never arrived and haven't been found to date

Pros: Plane departed on time. There was food service and 2 beverage services.

Cons: long wait to get to our destination gate.

Pros: I thought service was outstanding and efficient .... like they passed out a box of food with water.....rverybody got one .... fast and efficient

Cons: N/a

Pros: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.

Cons: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.

Pros: Behavior of crew and food. The service was excellent. The flight was clean.

Pros: Crew was very nice

Cons: Food was with a lot of chilli and very spicy

Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Cons: Need more movie options. Presently 95% movies are one or more year old.

Cons: Nothing

Pros: Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable.

Cons: Was nicr

Pros: Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins.

Cons: I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone.

Pros: Wonderful trip

Cons: A little rough air, but all was good

Pros: Flight price and time

Cons: There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Cons: Flight delayed after previous flight had been cancelled, no communication, awful customer service

Cons: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again

Cons: US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination.

Pros: Perfect

Cons: Perfect

Pros: Nothing

Cons: Everything, totally understaffed, check-in kiosks do not work. Will avoid any carrier who uses them.

Pros: Crew was very attentive.

Cons: Timing, the connection timing was bad, I missed my connection to Calgary

Pros: cheap fare

Cons: better airport connections

Pros: Quick boarding, gracious crew

Cons: Entertainment limited to TVs overhead. Bland food. Tight seats

Pros: Coffee was excellent.

Cons: Flight was delayed, we almost missed our connecting flight and our bags were not on the same flight.

Pros: Every member of the crew I encountered was five-star, and went above and beyond.

Cons: The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board.

Cons: Good

Pros: N/A

Pros: They are OK. I was trying to do on line checkin it was not working. when you wait for any kind of life in Chinese airport I noticed so many Chinese customers were cut in the standing line and all the air plane staff was not care with this. I had to wait so much extra time.

Cons: Our flight was delay for at least 15 hours this time. they didn't have knowledge to do customer service with this kind of case. They had to wait 2 hours at international transfer area every one was very patient with their service. I never buy ticket from Air China again.

Pros: The crew was indeed amazing. Food was ok. We had a tight connection and on request there was a Air China employee at the gate who speed processed us through the rather complex Beijing airport and made sure that we reached our connecting flight well in time. The plane was a newish 777-300ER.

Pros: Yesyesno

Pros: crews are kind and help.

Cons: entertainment system sucks, no internet

Pros: Boarding

Pros: Crew seemed friendly and curtious

Cons: Checking in seemed long, snacks or meals weren't available unless prearranged at an additional cost....scheduled connecting flight to catarman, very long wait in amundane terminal lacking enough seating....suggesting that both airlines,PAL & Cebu Pacific coordinate flights better to cut down layover time in the inadequate Clark terminal.

Pros: The crew

Cons: I bought a front row seat only to be told that I would be the last to board

Pros: Nothing

Cons: Super delayed flight they dont offer even water and to think we are travelling with children.

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Pros: The direct flight is great! Especially traveling with kids.

Cons: The flight took 45 minutes longer than scheduled even though we departed on time. Also I have young children and they played some action movie with shooting and killing and It was hard to distract my kids from watching that.

Pros: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: Again, crew with poor English. We got boarded and then it turned out we would not be able to fly for at least one more hour. So we set for an extra hour in this small airplane. Why did they board us?? It was better waiting in the airport.

Pros: crew is very cooperative and professionals

Cons: no other comment

Pros: Good check in and inflight crew service and attitude.

Cons: Poor IFE (overhead LCD screens too small and no headsets provided for sound), seat quality/pitch, no wifi, poor snack quality/type (barely edible choco cupcake)

Pros: Crew very helpful and gave extra care.

Cons: Soup was too salty.

Pros: it was jfk to vancouver that time. but now 2019 its non stop from jfk to manila

Pros: nothing

Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia

Cons: Just be ready for a long day but I liked the airline. It was my first time flying China Eastern.

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

Cons: The crew is very nice and my Premium economy seat was great.

Pros: One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response.

Cons: The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive.

Pros: NONE

Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.

Cons: had 6 hours connection and urumchi and they did not have any lounges abd no internet in there

Pros: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.

Pros: Enjoyed the tasty food.

Cons: gaps between seats were unbearable and have to think twice whether to travel again UL 208.

Pros: The seats and Inflight entertainment was excellent.

Cons: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.

Pros: The service and crew were excellent!

Cons: The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable.