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Pros: This is budget no frills airline and it handles the flight pretty well. Seats are small, no entertainment or free food, but staff are very helpful.

Cons: Check in was appalling! Queue for almost 2 hours with no control of passenger flow so one queue has 5 check in desks the other has just 2. When asked to try and arrange it more fairly the Cebu Pacific staff shrugged their shoulders didn't even smile and said "there is nothing we can do". All they had to do was direct passengers to a check in desk. It was awful service

Pros: Landed early

Cons: Worst seats I have ever sat in, took a red eye out of Dubai and the cabin lights were on for over half the flights.

Pros: At least no gate change or delay..shock shock

Cons: Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort.

Pros: Friendly and ready to help crew

Cons: No form entertainment whatsoever. Deleted for about 2 hours

Pros: Seating and entertainment

Cons: FooD

Pros: The Saudi planes are relatively new and quiet. The seat pitch in coach is acceptable as there were plenty of empty seats on the flight. They offered free connection for texting apps which is nice to have. The entertainment selection was broad enough, but I did not use.

Cons: The flight was delayed for over 3 hours without a good explanation. Saying a flight is late because of a late incoming flight is a circular argument - we're late because we're late.

Pros: On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing.

Cons: Checked in Luggage come out 30 minutes late.

Pros: Crew and Airplane Seats

Cons: Entertainment

Pros: On time!

Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers

Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand

Pros: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Cons: Flight attendants are excellent, polite, warm, professional.

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Cons: Immigration

Pros: Very nice flight and very comfortable with extra leg room

Pros: Crew were ok

Cons: Delayed Not enough blanket Seat angle too upright, not comfortable

Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Pros: Crew were friendly

Cons: Poor food options. Seats were cramped for me (I’m 6 foot tall). No logical boarding organisation (free for all).

Pros: Friendly staff

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

Pros: On time

Pros: Crew and check in were very accommodating to our family with two small children.

Cons: Food served did not have any vegetarian choices.

Pros: The boarding, crew & food.

Cons: Comfort: Not enough leg room. Entertainment: None . Only a magazine to browse through. Investment in TV screens & inflight movies etc. would aid greatly!

Pros: The flight was underbooked so I had a row to myself. That always makes a happy flight.

Pros: I liked their in-plane network. The wifi was a nice availability, and the free movies and TV shows was pretty sweet. I would like a bigger selection but it was better than nothing and they did have some recent choices. The food was actually pretty good. The service was outstanding - nothing like Pinoy hospitality. Even if they aren't a 5-star airline, the cabin crew are 5-star!

Cons: Lack of entertainment selections. Too expensive for the wifi. Seats are little tight and small for people who aren't Filipino. I REALLY wish this route had a business class option - at least 6 seats?? I don't think it's hard to ask for. Their "economy plus" or whatever it's call has the same seats and you even sit in the same cabin - big fail.

Pros: Food was pretty good

Cons: The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me

Pros: Coffe

Cons: Have to wait along time to get the tickets of the connection

Pros: Coffe

Cons: The men from the crew was not friendly at all

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Pros: Friendly staff

Pros: I liked that everything was fast and easy with no issues

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

Pros: Overall, the service is good.

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

Cons: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.

Cons: Food is catered for one group of people, should be more international.

Pros: fast boarding time Premium Economy

Cons: entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787.

Cons: We ask for wheelchair help from Perth to brooome but it was not provided .

Pros: More space then previous flights. Attendants very pleasant and helpful.

Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.

Pros: The inflight entertainment was great, lots of movie selections

Cons: The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines

Pros: Everyrhing

Cons: Everything was fine.

Cons: Great service and got back earlier than expected.

Pros: Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy

Cons: Slow and old entertainment system. Bad seats

Pros: Nothing I like

Cons: The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad

Pros: On time

Pros: I liked that everything was fast and easy with no issues

Pros: At least no gate change or delay..shock shock

Cons: Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort.

Pros: Crew were friendly

Cons: Poor food options. Seats were cramped for me (I’m 6 foot tall). No logical boarding organisation (free for all).

Pros: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.

Cons: Customer care & poor management

Pros: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation

Cons: Poor customer management

Cons: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.

Pros: Everything

Cons: Not really

Pros: The service was great as was the space.

Cons: I would have liked a window seat.

Pros: Quick flight

Cons: Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight

Pros: Thai are so dependable and such lovely service. Nothing is too much.

Cons: N/A

Pros: They were very hospitable, and although it was a short flight, they fed us a warm snack. Very kind!

Cons: N/a

Pros: Movies in the entertainment screen.

Cons: At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again.

Pros: Entertainment

Cons: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul

Pros: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Cons: No inflight entertainment or, if there is, there are no headsets.

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Pros: Check in in Frankfurt. Black lady. Extremely helpful. Went out of her way. This is the people you need in the front line.

Cons: Terribly old planes. Bad or non existent cabin service. Food not acceptable. Plastic noodle bowls with hot water. !?? Really!!

Cons: The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better

Pros: Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating.

Cons: Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat.

Pros: All of the above

Cons: None

Pros: Friendly staff

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

Pros: On time

Pros: The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class.

Pros: Ontine departure and arrival

Cons: Airport Staff behaviour in Pakistan

Cons: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

Pros: All was fine

Cons: Nothing

Pros: This is budget no frills airline and it handles the flight pretty well. Seats are small, no entertainment or free food, but staff are very helpful.

Cons: Check in was appalling! Queue for almost 2 hours with no control of passenger flow so one queue has 5 check in desks the other has just 2. When asked to try and arrange it more fairly the Cebu Pacific staff shrugged their shoulders didn't even smile and said "there is nothing we can do". All they had to do was direct passengers to a check in desk. It was awful service

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

Pros: Landed early

Cons: Worst seats I have ever sat in, took a red eye out of Dubai and the cabin lights were on for over half the flights.

Pros: I liked that everything was fast and easy with no issues