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Airports
Origin
Sharjah
AED 826
only
AED 826
Dubai
AED 745
only
AED 745
Abu Dhabi
AED 922
only
AED 922
Destination
Chennai
AED 745
only
AED 745
Tue, 20 Mar
DXB
MAA
3h 55m
Wed, 4 Apr
MAA
DXB
7h 30m
AED 745
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 18 Jan
DXB
MAA
3h 55m
Tue, 13 Feb
MAA
DXB
4h 30m
AED 767
Trip: 27 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 220 reviews
Boarding
7.4
Comfort
7.3
Crew
7.8
Entertainment
5.9
Food
6.6
JAI
DEL
Excellent 8.0

the wait in the hall at the gate in Jaipur was not very comfortable

HYD
MAA
Excellent 8.0

Flight was on time.

Nothing

BOM
BLR
Mediocre 2.0

Nothing much. Typical low cost airline with low level of customer care and interaction

I have already stated what I felt.

MAA
CJB
Mediocre 2.0

I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments.

MAA
TRV
OK 4.6

Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy.

Wed, 24 Jan
DXB
MAA
4h 20m
Tue, 30 Jan
MAA
DXB
3h 55m
AED 782
Trip: 7 days
Overall 4.6 OK
Based on 1 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
JFK
DEL
Excellent 8.0

I was sitting in economy class in a middle seat... it was a comfortable seat and the flight left and arrived on time

The flight crew did not have water to serve after the initial small bottle that each guest received in their seat pocket

PAT
DEL
Excellent 8.0

Enough leg space compare to other carrier, Nice food and excellent staff

Boarding was really messed up in Patna airport

BOM
EWR
Excellent 9.3

Food was really good!

Seats not comfortable and again a broken tray table!

DEL
BOM
Excellent 9.0

Food was excellent! Crew was very friendly & courteous!seat

Seats not comfortable, tray table support was broken.

AMD
BOM
Excellent 8.0

When waiting for the bus to take us to the airplane, there were no signs which stated when the bus would come, which flight it was for. We had to constantly ask people and felt like we would miss the flight.

Tue, 26 Dec
SHJ
MAA
3h 50m
Sun, 31 Dec
MAA
SHJ
4h 20m
AED 1025
Trip: 6 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 32 reviews
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
5.0
Food
6.9
SHJ
DMM
Good 7.6

boarding was fast

seat comfort

BOM
SHJ
Excellent 10.0

On time Service. Courteous Crew. No Alcohol policy

Meal was burnt. They should look into the meal heating process :)

SHJ
KWI
Excellent 10.0

All the best

SHJ
DAC
OK 4.3

The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

no entertainment, no food (without paying high prices for). I will not use this airline again

CMB
SHJ
OK 5.3

Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

Wed, 7 Feb
DXB
MAA
4h 20m
Tue, 6 Mar
MAA
DXB
3h 55m
AED 782
Trip: 28 days
Overall 4.6 OK
Based on 1 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
DEL
BOM
Excellent 9.0

Food was excellent! Crew was very friendly & courteous!seat

Seats not comfortable, tray table support was broken.

DXB
MAA
OK 4.6

Food is always the best but everything else is a big question mark.

DEL
BBI
Good 6.0

It was better than the international flight.

PAT
DEL
Excellent 8.0

Enough leg space compare to other carrier, Nice food and excellent staff

Boarding was really messed up in Patna airport

BOM
EWR
Excellent 9.3

Food was really good!

Seats not comfortable and again a broken tray table!

Tue, 23 Jan
SHJ
MAA
5h 40m
Tue, 30 Jan
MAA
SHJ
6h 10m
AED 826
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 3805 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
BOM
EWR
OK 5.3

Leg room was good. The entertainment system was good but outdated and did not work on 3 of the 5 seats we had.

The entertainment systems were not working on 3 of the 5 seats we had. The headphone jacks were also not working. The flight crew was not available to help with this when requested.

DEL
BBI
Good 6.0

It was better than the international flight.

SFO
DEL
Mediocre 2.0

Nothing

Everything. The cabin crew were rude to the max and never came to serve whenever required. It was the shittiest 17 hours ever

HYD
BOM
Mediocre 2.0

I was there at airport 35 minutes before boarding time and the crew mentioned that the flight was closed. I had to run and buy an expensive ticket to Mumbai on a separate flight to reach Mumbai in order to catch my flight to USA. . Also, as a result of it, I had to pay extra money for Luggage to Mumbai.They were very uncooperative

DEL
BHO
OK 4.3

food

crew, seats

Wed, 10 Jan
AUH
MAA
9h 40m
Tue, 16 Jan
MAA
AUH
12h 30m
AED 922
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 17 Jan
SHJ
MAA
5h 40m
Tue, 13 Feb
MAA
SHJ
6h 10m
AED 837
Trip: 28 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 3805 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
SFO
DEL
Mediocre 2.0

Nothing

Everything. The cabin crew were rude to the max and never came to serve whenever required. It was the shittiest 17 hours ever

DEL
BOM
Excellent 9.0

Food was excellent! Crew was very friendly & courteous!seat

Seats not comfortable, tray table support was broken.

HYD
BOM
Mediocre 2.0

I was there at airport 35 minutes before boarding time and the crew mentioned that the flight was closed. I had to run and buy an expensive ticket to Mumbai on a separate flight to reach Mumbai in order to catch my flight to USA. . Also, as a result of it, I had to pay extra money for Luggage to Mumbai.They were very uncooperative

DEL
BBI
Good 6.0

It was better than the international flight.

BOM
EWR
Excellent 9.3

Food was really good!

Seats not comfortable and again a broken tray table!

Tue, 26 Dec
DXB
MAA
4h 00m
Mon, 1 Jan
MAA
DXB
4h 30m
AED 984
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 7 Jan
AUH
MAA
17h 20m
Wed, 10 Jan
MAA
AUH
19h 45m
AED 1105
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 3805 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
DEL
BHO
OK 4.3

food

crew, seats

DEL
BOM
Excellent 9.0

Food was excellent! Crew was very friendly & courteous!seat

Seats not comfortable, tray table support was broken.

BOM
EWR
OK 5.3

Leg room was good. The entertainment system was good but outdated and did not work on 3 of the 5 seats we had.

The entertainment systems were not working on 3 of the 5 seats we had. The headphone jacks were also not working. The flight crew was not available to help with this when requested.

PAT
DEL
Excellent 8.0

Enough leg space compare to other carrier, Nice food and excellent staff

Boarding was really messed up in Patna airport

EWR
BOM
OK 4.6

Friendly staff who are helpless because the company is not organized,

1.75 hours late in takeoff Indian food is good but Air India -- foolishly following dietary trends -- does not add enough salt, or spice or oils. The result is food that is tasteless. It is an insult to Indian cuisine. Some purchased food (e,g,, Yoghurt or bread) of very cheap and poor quality) Without proper management and organization, even friendly staff cannot render good service.

Sun, 31 Dec
AUH
MAA
4h 40m
Fri, 5 Jan
MAA
AUH
15h 50m
AED 1285
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 31 Dec
DXB
MAA
4h 20m
Mon, 1 Jan
MAA
DXB
3h 55m
AED 1175
Trip: 2 days
Overall 4.6 OK
Based on 1 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
CCU
DEL
Good 6.0

Food was very bad

PAT
DEL
Excellent 8.0

Enough leg space compare to other carrier, Nice food and excellent staff

Boarding was really messed up in Patna airport

DEL
BOM
Excellent 9.0

Food was excellent! Crew was very friendly & courteous!seat

Seats not comfortable, tray table support was broken.

DXB
MAA
OK 4.6

Food is always the best but everything else is a big question mark.

EWR
BOM
OK 4.6

Friendly staff who are helpless because the company is not organized,

1.75 hours late in takeoff Indian food is good but Air India -- foolishly following dietary trends -- does not add enough salt, or spice or oils. The result is food that is tasteless. It is an insult to Indian cuisine. Some purchased food (e,g,, Yoghurt or bread) of very cheap and poor quality) Without proper management and organization, even friendly staff cannot render good service.

*
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