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"Boarding in Lahore is slow"

Pros: "The crew was amazing. very helpful and great services."
Cons: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."

Cons: "Heating and serving food in plastic containers."

Pros: "Amazing aircraft! Amazing crew!"

Pros: "Everything alright"

Cons: "More refreshments"

Pros: "The service was fantastic"
Cons: "Screaming babies. But hey, great flight"

Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"

Cons: "No internet"

Pros: "All around great airline. Comfortable for super long flights and completely accommodating."

Pros: "Excellent service. Flight on time."

Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"

Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."

Pros: "Food and crew"
Cons: "Lost baggage no one knows anything."

Pros: "No flight No refund"

Pros: "Wonderful Experience with Qatar airways, as always."
Cons: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."

Pros: "Very friendly online travel booking portal. I like it"

Cons: "Transit time was too close with my connection"

Pros: "Every things"

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "food was good"
Cons: "all my flights were delayed"

Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."

Pros: "It was a short flight, so no problems"

Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Pros: "Wonderful services"
Cons: "Nothing bad to say"

Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."

Pros: "Crew"

Pros: "Quick boarding, semi- spacious seats, decent snack food"
Cons: "Not much to dislike, but I still will NEVER fly Qatar again."

Pros: "Everything was good ... we were on time .. no delay so .. perfect !"

Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Cons: "Nothing"

Pros: "The food was perfect"

Cons: "Chicken sandwich was not good"

Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Cons: "Nothing"

Pros: "Nice aircraft."
Cons: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."

Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"

Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"

Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"

Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."

Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"

Pros: "The food was great and so was the staff. The plane was clean and spacious."

Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."

Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"

Pros: "The staff"

Pros: "The crew and food were excellent! Great pilot also."
Cons: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."

Pros: "about average"

Pros: "The service, the crew"

Pros: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "I love the food and the movies"

Pros: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."

Pros: "Food and service better than typical international carrier."
Cons: "Nothing stands out - so basically no comment."

Pros: "Turkish Airlines rocks! Great food and great service.."

Pros: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Cons: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Cons: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"

Pros: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."

Cons: "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"

Pros: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Cons: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Pros: "Plane was clean and food great !!!"

Pros: "Nothing"
Cons: "Nothing"

Pros: "Comfortable seats. Food wasn't terrible."
Cons: "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."

Pros: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"

Pros: "Good time"
Cons: "Food"

Cons: "It was a struggle to get our hotel from the turkish hotel desk crew. We were travelling from Cape Town to Toronto with a little baby and had a layover of approx 10 hours at Istanbul. They claimed that our layover was 9 hr 40 mins (and not 10 hours) and I had to argue before we finally got a transit hotel. Their customer service is poor."

Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."

Cons: "There was no child meal dispite us ordering it."

Pros: "The seats were comfortable and the staff at the gate were nice."
Cons: "The crew for the first 9 hour flight was horrendous. They were quite unfriendly. I was in the dead middle of the plane, row 40, but we got our did last and there was no choice left. It was more like the crew forcing the food on us. The crew also was extremely bad about picking up after the meal. There were people walking around to throw away their food."

Cons: "Not enough movie varieties"

Cons: "small plane, noisy! did not like business class. BUt overall ok"

Cons: "Food"

Pros: "Well I liked the fact I didn’t have stop. It was nice to have direct flight"
Cons: "I didn’t like the seat it was all the way in the back 48c And the I asked at check if I could have a seat in the front but the check in personal rudely said no flight is booked, there were people that got ticket way later than me had the seat up front."

Pros: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"

Cons: "None"

Pros: "Overall the experience was good with friendly staff."
Cons: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."

Cons: "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."

Pros: "The seats were okay and entertainment was okay. But other than that -"
Cons: "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."

Pros: "Slippers provided, many passengers used these (which is much preferable to feet out on the plane). Enternainment included a good number of recent releases, and food consistently exceeded expectations. Staff was pleasant and accommodating."
Cons: "Consistent line for the bathroom, very little lights off time to sleep (I was unable to sleep on the flight), standard small child kicking the back of my seat and yelling."

Pros: "I am a vegan and they had delicious vegan food for me and vegetarian food for my daughter."
Cons: "That the plane was not full and we could had better seats if we were made aware of that fact."

Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."

Pros: "This was my first flight with Turskis Airlines and my best experience with flying to Europe. The food was excellent; we had two hot delicious meals (best airplane food I ever had). The crew was the best - professional yet friendly. TA airfares are cheaper than other airlines so I could spend one day in Istanbul. That alone is worth it!"

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "Entertainment and boarding was excellent."

Pros: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"

Pros: "Best airlines"

Pros: "x"
Cons: "x"

Cons: "The seat Screen did not work."

Cons: "Delay in receiving luggage ,"

Pros: "The flights attending."
Cons: "The waiting time for next flight."

Pros: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."

Pros: "New plane with great entertainment system."
Cons: "Connection in Istanbul slow. Airport busy and poor ac. Missing luggage experience bad at tlv airport. Took more than 2hrs to leave customs area after filing claim."

Cons: "not all the crew spoke English"

Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Pros: "Food very good."
Cons: "I was told I had an aisle seat but it was not on the aisle. Why not tell the truth?"

Pros: "Crew was fine; food fine."
Cons: "These were probably the most uncomfortable seats I've ever flown in. I'm only 6 ft 1 inch, so I'm not unusual. I could not sit with my knees facing front; I had to splay them out. The tray table would not come all the way down flat before it hit my knees. If there were a lower rating than poor, the seats would have won it; Movies were among the worst ever. where do you get them?"

Pros: "Great staff. Very hepful when I needed to switch seats."
Cons: "Having touchscreens in the back of the seat isn't a good idea- the gentleman behind me frequently poked and jarred my seat."

Cons: "I didn't go and was refused my refund"

Pros: "Timely, clean, friendly crew."

Pros: "Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight."

Cons: "Old A330, entertainment system is very tired of this world"

Cons: "When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks"

Pros: "Na"
Cons: "Na"

Pros: "The crew made it an awesome experience! Flight was on time, even early!!"
Cons: "There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time."

Cons: "The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!"

Pros: "lost baggage"

Cons: "There is no entertainment screen on the plane or outlets to charge phones. Food was not good."

Cons: "The departure was slightly delayed. But the on-board experience was great."

Pros: "best good food"
Cons: "good breakfast"

Pros: "Both legs were not yet so I was able to spread out a little. Both flights were punctual, despite having to de-ice the plane before take off."
Cons: "The announcements were spoken very quickly. Both Russian and English. It was hard to understand , especially with the English translation"

Pros: "The crew was only fine"
Cons: "Crew not that good seats it's really uncomfartable"

Pros: "We arrived safely"
Cons: "Airplane was two hours late. The food was not good. Not friendly crew."

Pros: "My flight was on time and boarding was really fast also"
Cons: "Food was horrible! And seats are so tiny"

Pros: "seats were comfortable, enough space."
Cons: "Food was absolutely horrible, especially the second meal. they offered pasta with chicken, there was not even 10 gram of chicken there and even pasta was so much boiled it was all smashed. How can anybody eat that kind of food have no clue."

Pros: "Responsiveness of the crew"

Pros: "全部都不錯"
Cons: "地勤人員好專業，辧事合作和快"

Cons: "Late,uncomfy seats,crews were not able even to smile"

Cons: "It was very cold on the flight. And they only serve drinks at the one meal"

Pros: "Crew was friendly and attentive"
Cons: "Meal ok; no beer or wine"

Cons: "The Check-in line was 1h 15min. The 101 has arrived to Moscow 1h 10 min late."

Pros: "nothing."
Cons: "booking this flight was a nightmare. after several calls i was told i can upgrade to a seat with more legroom in economy plus at the airport counter for 12 Euros. it then turned out it cost me $80 for just one leg of the trip, and it wasn't economy plus, but a very narrow seat in an exit row right next to a toilet. The phone customer service was rude, unprofessional, and uninformed."

Pros: "Speed of boarding and staff"
Cons: "nothing"

Pros: "On time flight departure"
Cons: "Very small leg room, seems like you are traveling on a discounter"

Cons: "Very poor customer service. Not much smile on the host, food was bad, skip service for the people on window seats, slow plate collection that made people returning the plates on their own. Totally mess."

Pros: "The staff was very friendly and worked hard to make people comfortable. It Airbus was clean and in good condition. Unfortunately the seats do not lie flat. Entertainment was limited. The television programs available you’re almost all in Russian. And there were no subtitles. There are also interesting that Russian movies but again no subtitles."
Cons: "Aeroflot uses the Korean airline lounge at JFK. The choice of food and facilities is limited. The boarding was difficult. And the food was not to the best level. Dinner was fine, both the morning breakfast was just strange. I saw many people sending back the breakfast."

Cons: "On my flight from Moscow to St. Petersburg I experienced a poor service at Sheremetyevo. The company is changing the gates. Which creates the problem. I had a pass with a gate #15 and was waiting in Moscow for the boarding. They changed it to the gate#2. They call my name but the pronunciation was completely wrong. At one point, I became worried and asked for help. AT this point I realized that I had to run to the gate #2 which was a mile away from my gate. To make a long story short - when I reached the gate#2 it was closed already and the company forced me to buy a new ticket to St.Petersbur for $100. I was not alone who was late to the gate.There were several people complaining about the same problem."

Pros: "With $300 less than a direct flight and taking 2 suitcases Aeroflot makes it worthwhile. They also never have excuses for my Kosher meal"

Cons: "Baggage took a while to show up. However may not be Aeroflot's fault."

Pros: "Seats were comfortable. Decent room"

Cons: "I haven't flown Aeroflot since early 1990s. Will not fly it again. Boarding was a mess. Then sat on the plane for almost 2 hours. Don't even try their food. Legroom in economy worse than on US flights. Touchscreen didn't work. And, they left ALL the luggage in LAX. Spent 4 hours in SVO filling out papers for the lost/delayed luggage."

Cons: "The food .!!!"

Pros: "The food was good, the temperature was good."
Cons: "The monitor at my seat did not work. The crew offered me a magazine instead of moving to another seat. So I sat for 7 hours while everyone around me was enjoying a movie day."

Pros: "Attendants were professional and polite. Pilots handled takeoff and landing smoothly. Flight was smooth and uneventful."
Cons: "All airlines are squeezing as many people as they can in a confined space. Getting into and out of an economy seat is torture."

Cons: "The food, no wine or beer"

Pros: "i arrived -6 hours ago and i dont have my kuggage in a 1:30 hour fly! why did i pay the insurance for?"

Pros: "Очень вежливый и заботливый персонал, отличное обслуживание, профессионализм летчиков ( мягкая посадка и надежность в полете), прекрасное меню и организация питания в целом, чистота в салоне и туалете, обеспеченность всем необходимым в полете, возможность просмотра фильмов в полете. Класс самолета Боинг 777 нравится. В целом очень хорошее впечатление от полета, гораздо лучше, чем от полета на Дельта и Юнайтед в США."
Cons: "Неточность в исполнении расписания ( скорее всего не зависит от аэрофлота). небольшой выбор фильмов для просмотра."

Pros: "Rang in the new year on the flight. I was comfortable and the staff was quite pleasant"

Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."

Pros: "Entertainment and food"
Cons: "I checked in early among the first ten and they still left my luggage behind. I still don't have my bag. It arrives from Russia at 145 am tonight and I fly out to Orlando at 250 am. why wasn't my bag on my page?. I hope I get it. Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and brash at best. When I asked about getting my delta skymiles Again in Moscow, the guy at the counter was annoyed with me, but eventually looked it up."

Pros: "Crew was very accommodating, professional."
Cons: "No entertainment. The food was not appetizing."

Cons: "Line for check-in was extremely long at JFK (New York) which it seems caused boarding to be late. It's good that I had time to catch my connection in Moscow."

Pros: "Flying for 24 hours seemed like a daunting long day. But with the service and estra accommodation (hotel stay in Moscow) the 24 hours "flew" by ..."

Cons: "I didn't have a TV SCREEN in front of my seat 17D so I could not watch any movie or see anything on it"

Pros: "Flight took off on time. As comfortable as coach can be. Crew pleasant, polite. Best entertainment I've ever had!"
Cons: "Food was awful-with some exceptions (like the lamb stew). Otherwise limp, soggy. Also crew was extremely slow in clearing trays- over 1hour."

Pros: "simple, no thrill flight that lasted about 2 hours , punctual."
Cons: "food. When I asked about choices, the answer was "yes" or "no". But staff was courteous and friendly."

Pros: "Meals, snacks, slippers... and for economy!"

Cons: "mistace with places"

Pros: "Price, the only reason to use them"
Cons: "Flight delayed without notifying passengers, not even an attempt to help/apologize Tight / uncomfortable seats Reasonable service but totally lacking warmth or even perfunctory interest in passengers Typically rougher than usual landings This is budget airline price, but the actual budget airlines make an effort to offer value and compete with regular airlines. With Aeroflot, you get exactly what you paid for, or less."

"I changed the flight, there was restriction from srilanka to india - airline is not allowing me to board with that ticket, i changed the ticket for my travel. Thanks!"

Pros: "The crew"
Cons: "The food"

Pros: "Quality of food, great wine."
Cons: "Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers"

Pros: "NOTHING"
Cons: "UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT"

Pros: "I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice."
Cons: "This leg was pretty much ok. Took an hour + to receive my baggage."

Pros: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Cons: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."

Pros: "The food was really good. Had the chicken sausage with pasta and mushroom."
Cons: "After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck."

Pros: "Everything was great!"

Pros: "Crew was excellent as always with the Sri Lankan hospitality."
Cons: "It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating."

Pros: "Lots of leg room"
Cons: "Food. Screens weren't working properly"

Pros: "They lose my luggage"
Cons: "They loose my luggage"

Pros: "Boarding"
Cons: "Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel."

Cons: "Good"

Pros: "Short flight"
Cons: "Coffee wasnt an option! The staff looked tired and bored."

Pros: "Very friendly and attentive crew. Good entertainment options."
Cons: "Business class seat is OK, not great - fine for 3.5 hour flight"

Pros: "The staff was very helpings ."
Cons: "The way they are Waigh the luggage was like weighing gold."

Pros: "Fast and efficient."
Cons: "NA"

Pros: "Enjoyed the tasty food."
Cons: "gaps between seats were unbearable and have to think twice whether to travel again UL 208."

Pros: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Pros: "Good"

Pros: "Good"

Pros: "Friendly crew and great food"
Cons: "Delay to take off"

Cons: "Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly."

Pros: "Also perfect"

Pros: "Great service by crew members Had good number of meals and beverages"

Pros: "This is the way it used to be in travel! Thanks Sri Lanka!"

Pros: "Menu choices were surprisingly better than I thought. It had Western, Chinese and Indian vegetarian. Good work. Keep it up !"
Cons: "Part of the travel was delayed by 2 hours (SIN to COLOMBO) on 22 Dec 2017. Online check-in is bad. I cannot change the pre-selected seat because all shown taken. Must be handled at the counter. So what is the point to do online check-in."

Pros: "Awsome service and on time flights"

Pros: "Good, I intend to fly again with SriLNkan Airways"
Cons: "The food and the seating was plenty good enough, given that the ticket is economy."

Cons: "i am very dissatisfied for the bad service. my friend and i missed the booked flight, but the online service and counter said they can help me nothing."

Pros: "Crew are very polite. Fast response."
Cons: "Entertainment for movies no so much update."

Pros: "Good service"
Cons: "The SriLankan transfer desk was difficult to find at AbuDhabi airport. Better signage is needed."

Pros: "Flight attendants are very sweet oriented. Food was not good. Seat was very unconfortable. No shocks were provided though it was a red eye flight. Ground staff were terrible."
Cons: "Unhelpful ground staff. Seat was uncomfortable. Food and drinks were substandard. Bathrooms toiletries were not good. .No proper management of the flight."

Pros: "Even though it was an hour long flight, they served us snacks. Food was not very good though."
Cons: "Flight was late by 20 minutes."

Pros: "Stuff is friendly, helpful and supportive. Both on the ground and in the plane"
Cons: "It would have been nice to be offered a lunch during the 2h transit in Colombo as it was lunch hours."

Pros: "Business class makes all the difference. Service excellent."
Cons: "Gate area. Flight delay due to air traffic issues. Use of remote gate stand at Colombo."

Pros: "Super friendly and professional crew, clean airplane and great entertainment."
Cons: "The boarding in Colombo was typical for a lot of these airports I guess but I hate it. Go outside, cram in a bus, drive to the airplane and everyone fights to get in at once. Talking about an Airbus 330-300. Took an eternity to load"

Pros: "The staff were nice."
Cons: "Everything except the staff"

Pros: "New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good"
Cons: "Colombo - Doha flight service not as not good. Delay in serving food and drinks. Bread served after I completed my dinner. No water supplied. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months."

Pros: "Loved the food, service, equipment, and AVOD."

Pros: "There smile ver good at communicating and good services I travel overseas many times every year and I would love to travel with Srilankan."

Pros: "It was on time, good collection of movies."
Cons: "The menu was not good."

Pros: "The methodology for offering the meal is appreciable and the menu was delicious with good quality."
Cons: "I regret to state that there was no proper functioning of air conditioners at Colombo airport and during the taxi at the bus from Plane."

Pros: "The food, the entertainment system and the seat"

Pros: "Food was good, entertainment system also, and in economy class the seat was finally not that small."
Cons: "A small delay at departure du to late arrival of the plane."

Pros: "left on time, landed on time, no hassles"
Cons: "early departure meant VERY early trip to airport."

Cons: "The seat does not feel soft, so hard and discomfortable"

Pros: "Pleasant and welcoming crew offers the best Sri Lankan hospitality during the flight. Excellent food with good variety. Happy to fly with them again."
Cons: "Check-in was not efficient at all. I had 2 luggages to check-in and had to wait more than 1 hour on the queue to get into the service counter. Hope they will adapt a better system / more officers to manage issues related with both people and luggages."

Pros: "Gr8 service with a smile"

Cons: "One hour flight delayed by 2 hrs"

"All and all it was an easy flight. We were in business class. Strangely, while we were offered some food which we did not want, we were never offered anything to drink including water. The boarding process was a bit chaotic. Everyone had to identify there bags at the plane as a safety precaution which was fine. But the communications about this was non existent. Israel has a very strict protocol for entry. There is an entry form that must be filled in and then, if everything is ok, you get an e-mail approval that you must show to the airline. Instead of asking for this they asked to see our “green passport” which is only a document to be used in Israel. Luckily, we had copies of ours. All of this is not significant. As someone that lives in Israel but love Egypt, I am so happy that we have direct flights now."

"As usual, Egyptair was late in departing, so I was late in arriving in Cairo for the connecting flight. It was a short one hour flight, but being 15 minutes late is not good."

"Friendly check in and smooth all the way"

Cons: "The food was very poor and tasteless , too much bread and it was cold. The choices of movies was poor."

Pros: "the business class seat setting of the new dreamliner the plane is brand new flight schedule was ok"
Cons: "crew must be better trained quality of food should be improved entertainment system should have richer content"

Pros: "Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever."
Cons: "Better customer service"

Pros: "It was a smooth flight and the crew were nice."
Cons: "Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt"

Pros: "On time"
Cons: "Send notifications"

Pros: "New planes"
Cons: "Timing"

Pros: "They had movies to watch"
Cons: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."

Pros: "The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind."

Pros: "Good crew. New plane."
Cons: "Leg space was tiny. Uncomfortable seat."

Pros: "The seat, the space, the crew and the window"
Cons: "For the food, not all of the people eating eggs.. some of them vomit because of it."

Cons: "The food could improve and for overnight flights, it would be nice if they could provide blankets. I took 4 flights 2 of them were delayed ."

Cons: "Nice crew. Company should be rated better...!!!"

Pros: "The plane was overbooked"
Cons: "I don’t think with airline like you could do something."

Pros: "Crew was friendly and helpful"
Cons: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"

Cons: "Late boarding Late take off Late luggage Broken seat"

Pros: "On time. Hot food."
Cons: "No water bottles available. Food bland."

Pros: "Good food"
Cons: "Flight delayed... Tight seats"

Pros: "The pilot"
Cons: "Everything"

Pros: "On time, excellent boarding, excellent flight, food was good."
Cons: "Small plane, Crew was setting in the back chitchatting."

Pros: "I like that there were any kind of drinks you like ( from sprite to mango juice). The meat was too hard to eat. It was almost a raw meat. Very hard to chew."
Cons: "I didnt like the crew checked our boarding papers in the plane. It was nonesense. I showed the boarding paper 3 thimes and they want to see one more time."

Pros: "It’s alwa on time"
Cons: "Nothing really"

Pros: "Flight was on time and I appreciate that."

Pros: "On time .. that was the most important thing for us for the connecting flight... crew helpful... food very good ..."
Cons: "All in alll good experience"

Pros: "People. Food"

Pros: "The hotel and the food"

Pros: "Good service on board, better than average food, seat pitch better than average."
Cons: "Late departures, both flights. Incredibly small toilets on 737-800 (CMN to Cairo)"

Cons: "Staff are rude in comparison to other airlines, hostess greeting us actually called my 2 year old naughty for touching the toilet door whilst boarding! Media is also limited and with constant interruptions, plus not available for take off or landing! Tray tables were dirty, I’ve honestly given up trying to eat the food on board these flights! Despite numerous tags and a note on my ticket the stroller is never able to be brought up to the aircraft door. I won’t be flying Egyptair again"

Pros: "The cabin is spacious and comfortable"
Cons: "The food"

Pros: "Every thing"
Cons: "Every thing"

Pros: "The flight was on time without any delay. The crew was good and helpful. Taking off and landing were good. Checking online was easy."
Cons: "Although I made check in online but the employees responsible for drop off luggage were not on the desk , so I had to stand for long time because there were only 2 descks working. Seat leg space is so narrow."

Pros: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"

Pros: "Crew was super nice and helpful. Flight schedule was on time."

Cons: "Boarding on desk was so bad , they forced ne to put my handbag on bagage and prevent my to take on board ,, also to pay lot of money"

Pros: "Nothing they do to exchange the time except by baying 200 rial Oman"

Pros: "The flight attendant who was in charge of my zone. I occupied seat number 19c business class."
Cons: "Late departure"

Pros: "Inexpensive fair."
Cons: "Little interaction with crew"

Cons: "Everyone was courteous. And considerate. Like me!"

Cons: "Na"

Pros: "Price was affordable . Short layover. Easy and good flight connection."
Cons: "Poor snacks."

Pros: "The people, the food, the culture."
Cons: "Traffic"

Cons: "why do you have 3 people in 1 row and zero in another?"

Pros: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."

Pros: "The crew was gentle and courteous."
Cons: "I choose to see only positive things."

Pros: "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"

Pros: "It was a short flight that landed"
Cons: "We boarded the flight without problem but when we got on the plane a man was in one of our seats. He refused to leave the seat that was ours and the crew seemed scared and said okay sir and told us to give up our window seat and now sit in the middle. Clearly a downgrade! The flight crew seemed as if they were scared to enforce the rules and that they didn't want to bother the man. This did not make us feel comfortable on the flight or have faith in the crew."

Pros: "the flight was clean"
Cons: "I wasn't informed at all that I'm required to have a valid visa for the double transit on the trip back, I wasn't warned about, I was denied to board the plane in cairo and I was forced to pay $400 fine to be on a different flight I was on transit for more than 10 hrs as opposed to 2.5"

Pros: "Everything went fine. They had many agent helping with the boarding were considering about the luggage. The pilot was clever in landing"
Cons: "People standing before the plane stops"