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United Arab Emirates to Jeddah flight information

Flights arrive in Jeddah King Abdulaziz Intl
Flights depart from United Arab Emirates
Flight price AED 793
Airlines flynas, Jazeera Airways, Saudia, Gulf Air, Air Arabia, Kuwait Airways, Salam Air, Etihad Airways, flydubai, Emirates

Top tips for finding cheap flights to Jeddah

Looking for cheap airfare to Jeddah? 25% of our users found return tickets to Jeddah for the following prices or less: From Dubai Intl AED 889, from Abu Dhabi Intl AED 1079
Book at least 5 weeks before departure in order to get a below-average price.
High season is considered to be July, August and September. The cheapest month to fly to Jeddah is November.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Jeddah flight deals.

FAQs - Booking Jeddah flights

How long is the flight to Jeddah?

Flights from Abu Dhabi 2h 40m
Flights from Sharjah 2h 50m
Flights from Dubai 3h 06m

What is the cheapest flight to Jeddah?

The cheapest airline ticket to Jeddah from United Arab Emirates in the last 72 hours was AED 793 return on the route Dubai to Jeddah. The most popular route is Dubai to Jeddah and the cheapest ticket found on this route in the last 72 hours was AED 966 return.

Which airlines fly to Jeddah?

In general from United Arab Emirates, Saudia, Emirates and flydubai fly the most to Jeddah. The most popular route is from Dubai, and Saudia, flydubai & Emirates fly this route the most.

How far is Jeddah King Abdulaziz Intl airport from central Jeddah?

King Abdulaziz Intl Airport is 15 kilometres from the centre of Jeddah. View on map.

What is the name of Jeddah’s airport?

Jeddah is served by Jeddah King Abdulaziz Intl Airport, also commonly referred to as King Abdulaziz Int, King Abdulaziz Intl, or simply Jeddah Airport. The airport code is JED.

Book Cheap Jeddah Plane Tickets

(Return)
Airports
Origin
Sharjah
AED 1403
only
AED 1403
Ras Al Khaimah
AED 981
only
AED 981
Dubai
AED 962
only
AED 962
AED 793
only
AED 793
Abu Dhabi
AED 859
only
AED 859
Destination
Jeddah
AED 793
only
AED 793
Sun, 14 Apr
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
3h 15m
Tue, 16 Apr
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
2h 55m
AED 793
Trip: 3 days
Overall 5.6 OK
Based on 100 reviews
Boarding
6.0
Comfort
5.7
Crew
6.4
Entertainment
4.3
Food
4.8
DMM
RUH
Mediocre 2.0

Pros: No thing

Cons: Late without plogize

DXB
RUH
OK 4.0

Pros: Take off & landing was good

Cons: The flight got delayed without any announcement & gate changed several times

RUH
DXB
Mediocre 2.0

Cons: They have lost my luggage in the airport

DXB
RUH
Mediocre 2.0

Pros: Nothing

Cons: Airplane was very dirty Ticket was very much expensive The charge me 270 sr

RUH
JED
OK 5.0

Pros: Flight late about 30mihutes no explanation

Sat, 23 Mar
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
5h 30m
Mon, 25 Mar
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
6h 05m
AED 848
Trip: 3 days
Overall 5.2 OK
Based on 25 reviews
Boarding
6.4
Comfort
5.4
Crew
6.4
Entertainment
3.4
Food
3.8
BEY
KWI
OK 4.0

Cons: The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience.

BAH
KWI
OK 4.0

Pros: Price

Cons: No LCD screen for passengers

BEY
KWI
Excellent 8.0

Pros: The flight was boarded and departed on time as always

Cons: The plane is really not clean as it should be from within, meal is only a sandwich

KWI
DOH
Good 6.0

Pros: Boarding staff is very helpful and friendly and cabin crew also g

Cons: Wanting in transfer area in kuwet airport ( aljazera area )is very limited space not comfortable for the passenger , service not available there it’s like bus station

DOH
KWI
Mediocre 2.0

Pros: Not much to be honest.

Cons: The constant delays and the unorganized boarding process. It was chaotic and very stressful. A trip that should have been 4 hrs took a total of 12 hrs with all the delays. This definitely made me view the airline in a negative light. I will be cautious of booking with Jazeera Airways in the future. That being said I have a return flight and hope it is better.

Thu, 18 Apr
AUH
Abu Dhabi Intl
JED
Jeddah King Abdulaziz Intl
8h 35m
Fri, 26 Apr
JED
Jeddah King Abdulaziz Intl
AUH
Abu Dhabi Intl
10h 50m
AED 859
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 4 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
RUH
DMM
Mediocre 2.0

Cons: The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes

JED
LAX
OK 5.6

Pros: Crew were great, seats were comfy. There eere less than 25 on an over 200 seat flight.

Cons: The Airport was horrible, like from late 60's of last century in a 3rd world rural terminal !!! They did not offer me an upgrade, even though it was a very empty flight with lots of empty seats in the Business class section !!!!! Horrible...

DXB
JED
OK 4.3

Pros: The Saudia crew were friendly as they have always been on my flights - regional in the Middle East. They are efficient and will help you out as much as possible

Cons: The airline overall is mediocre to good. The seat selection process is a joke. I was assigned a middle seat on the return trip along with my outbound seat selection. I had no idea I even had a seat selection as neither the app nor the site gave me any indication that I even had a seat.

RUH
JFK
Excellent 10.0

Pros: Have space for prayer

DAC
RUH
Good 7.6

Cons: The sit wasn't comfortable..

Wed, 15 May
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
8h 20m
Sat, 18 May
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
4h 50m
AED 962
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 698 reviews
Boarding
7.7
Comfort
7.5
Crew
7.7
Entertainment
7.3
Food
7.1
BAH
JED
Excellent 8.0

Pros: Wonderful crew - flight good

Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment

BAH
RUH
Good 6.6

Pros: prices, efficiency, helpful crew

Cons: they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time.

BAH
DXB
Excellent 10.0

Pros: Friendly and helpful flight crew Good food Free movies to warch

TRV
BAH
Good 7.6

Cons: Food was not so great. Could have been better

CAI
BAH
Excellent 8.0

Cons: The flight was held back for late arrival of some passengers which resulted in delay in departure

Wed, 20 Mar
RKT
Ras Al Khaimah
JED
Jeddah King Abdulaziz Intl
3h 05m
Fri, 22 Mar
JED
Jeddah King Abdulaziz Intl
RKT
Ras Al Khaimah
2h 40m
AED 981
Trip: 3 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 59 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
5.2
Food
6.8
NBO
SHJ
Excellent 10.0

Pros: Very good pilots and impressive flight management.

Cons: Delayed departure time and unreasonable price for snacks on the plane.

BOM
SHJ
Mediocre 2.0

Pros: There is not a single thing about this flight and airline worth appreciating

Cons: Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply

BOM
SHJ
Excellent 10.0

Pros: On time Service. Courteous Crew. No Alcohol policy

Cons: Meal was burnt. They should look into the meal heating process :)

SHJ
BEY
Excellent 9.6

Pros: Food is good and cheap Beverages are cheap Friendly staff On time

Cons: Sharjah airport is very dirty

TIF
SHJ
OK 4.3

Pros: The price, the space between seat rows

Cons: No more of food menu,

Tue, 30 Apr
DWC
Jebel Ali Al Maktoum Intl
JED
Jeddah King Abdulaziz Intl
13h 05m
Mon, 6 May
JED
Jeddah King Abdulaziz Intl
DWC
Jebel Ali Al Maktoum Intl
22h 25m
AED 1021
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 1,187 reviews
Boarding
6.1
Comfort
6.3
Crew
6.5
Entertainment
5.9
Food
6.3
JFK
KWI
OK 5.6

Pros: Aircraft was new and comfortable.

Cons: Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

KWI
LHR
Excellent 10.0

Pros: Nice and friendly flight attendants , great food and service

Cons: Nothing to say

BLR
KWI
Good 7.3

Cons: It's okay.

KWI
DEL
OK 4.6

Pros: The crew was nice

Cons: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.

JFK
KWI
Excellent 10.0

Pros: Everything was excellent but Dhaka airport service worst..

Thu, 28 Mar
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
5h 30m
Thu, 11 Apr
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
2h 55m
AED 1091
Trip: 15 days
Overall 10.0 Excellent
Based on 1 reviews
Boarding
10.0
Comfort
10.0
Crew
10.0
Entertainment
10.0
Food
10.0
Thu, 30 May
AUH
Abu Dhabi Intl
JED
Jeddah King Abdulaziz Intl
2h 40m
Thu, 27 Jun
JED
Jeddah King Abdulaziz Intl
AUH
Abu Dhabi Intl
2h 40m
AED 1105
Trip: 29 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 12 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.4
Food
7.0
KTM
AUH
Excellent 10.0

Pros: Crew was great, food was great, seat was comfortable

MNL
AUH
Excellent 10.0

Pros: Yes

Cons: Everything was great

AUH
DEL
Excellent 8.0

Pros: ...

Cons: .....

AUH
LHR
Excellent 9.0

Pros: Seats near me were empty

Cons: There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free.

AUH
JFK
Mediocre 3.3

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Wed, 17 Apr
DWC
Jebel Ali Al Maktoum Intl
JED
Jeddah King Abdulaziz Intl
3h 00m
Sat, 20 Apr
JED
Jeddah King Abdulaziz Intl
DWC
Jebel Ali Al Maktoum Intl
3h 05m
AED 1175
Trip: 4 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 695 reviews
Boarding
6.5
Comfort
6.2
Crew
6.9
Entertainment
5.4
Food
5.7
DXB
BEY
Mediocre 3.0

Pros: The crew was nice.

Cons: Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane.

DXB
BEY
Excellent 9.6

Pros: Crew was very nice

DXB
KWI
Mediocre 3.3

Pros: Because I booked my flights by emirates then I found my flight on flay Dubai !!

Cons: Use the logo for partners in the booking page

DXB
BEG
OK 4.3

Cons: Entertainment

KBL
DXB
Excellent 10.0

Pros: Flydubai does a great job overall. Food pre-ordered was decent--they've improved things.

Cons: The little kid behind me who kept kicking the seat back.

Sat, 4 May
SHJ
Sharjah
JED
Jeddah King Abdulaziz Intl
5h 20m
Sun, 5 May
JED
Jeddah King Abdulaziz Intl
SHJ
Sharjah
6h 05m
AED 1403
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 14 Apr
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
3h 15m
Tue, 16 Apr
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
2h 55m
AED 793
Trip: 3 days
Overall 5.6 OK
Based on 100 reviews
Boarding
6.0
Comfort
5.7
Crew
6.4
Entertainment
4.3
Food
4.8
RUH
JED
Mediocre 2.0

Pros: Nothing

Cons: Flight was delayed by 6hrs

JED
DXB
Mediocre 3.6

Cons: No entertainment Untrained crew Lousy chair

JED
RUH
Good 7.5

Pros: Departure was on time. Riyadh airport had good facilities.

Cons: During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly.

RUH
MED
Mediocre 2.0

Pros: Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too

JED
AUH
Mediocre 2.0

Cons: Booked on etihad. Was not made aware connecting flight run by an operator of etihad (was in small print on final ticket - NOT communicated clearly). That furst flight was delayed 10 hours - not given any voucher for food or sleep, no etihad representative available to provide iformation about missed connections (everyone had missed their onward connection at this point). Phone of etihad is operator only never able to apeak to customer service. When called travel agent they said could not rebook me bc wtihad had not yet been informed of the delay of the first flight (even though their own operator!) Disaster in communicationa dn in tespect fot passengers from the outset. I will not fly again.

Wed, 27 Mar
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
3h 00m
Thu, 28 Mar
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
2h 55m
AED 1645
Trip: 2 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 16 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
JED
Excellent 8.0

Pros: Consistent service

Cons: Toilets not very clean towards the end of the flight

DXB
CMB
OK 5.6

Pros: Entertainment system

Cons: The food and the crew way of speaking to people

DXB
PER
Good 7.3

Pros: The boarding was fast and efficiently carried out, considering there were hundreds of passengers

Cons: The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone.

SIN
MEL
Good 7.3

Pros: Crew were excellent

Cons: The TV was small and poor resolution and brightness. Also no USB power at my seat.

DXB
JED
Good 6.0

Pros: The trip the crew good dealing

Cons: When I back to my country the trip late hours and the boarding wha so crowd it was terrible no organizing

Sat, 23 Mar
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
5h 30m
Mon, 25 Mar
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
6h 05m
AED 848
Trip: 3 days
Overall 5.2 OK
Based on 25 reviews
Boarding
6.4
Comfort
5.4
Crew
6.4
Entertainment
3.4
Food
3.8
BEY
KWI
Excellent 8.0

Pros: The flight was boarded and departed on time as always

Cons: The plane is really not clean as it should be from within, meal is only a sandwich

DOH
KWI
Mediocre 2.0

Pros: Not much to be honest.

Cons: The constant delays and the unorganized boarding process. It was chaotic and very stressful. A trip that should have been 4 hrs took a total of 12 hrs with all the delays. This definitely made me view the airline in a negative light. I will be cautious of booking with Jazeera Airways in the future. That being said I have a return flight and hope it is better.

BEY
KWI
OK 5.0

Pros: more decent food

Cons: seats are not comfortable considering the length of the flight

KWI
DOH
Good 6.0

Pros: Boarding staff is very helpful and friendly and cabin crew also g

Cons: Wanting in transfer area in kuwet airport ( aljazera area )is very limited space not comfortable for the passenger , service not available there it’s like bus station

BEY
KWI
OK 4.0

Cons: The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience.

Fri, 29 Mar
AUH
Abu Dhabi Intl
JED
Jeddah King Abdulaziz Intl
8h 45m
Tue, 9 Apr
JED
Jeddah King Abdulaziz Intl
AUH
Abu Dhabi Intl
5h 55m
AED 867
Trip: 12 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 4 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
CAI
JED
Excellent 10.0

Pros: Everything

Cons: Everyone being first class lol

AUH
JED
Mediocre 2.0

Pros: Nothing.

Cons: 1- seats selections. 2- meals 3- arrival procedures.

DMM
RUH
Mediocre 3.6

Pros: Crew

Cons: Delay, 2 times

RUH
CDG
Good 7.6

Pros:

Cons: Boarding process

JED
VIE
OK 4.6

Pros: Crew were good

Cons: It was delayed in Jeddah and the seats are not comfortable at all (business class).

Fri, 19 Apr
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
3h 14m
Fri, 26 Apr
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
3h 00m
AED 793
Trip: 8 days
Overall 5.6 OK
Based on 100 reviews
Boarding
6.0
Comfort
5.7
Crew
6.4
Entertainment
4.3
Food
4.8
RUH
SAW
Excellent 10.0

Pros: Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew.

Cons: Nothing.

CAI
RUH
Good 6.3

Cons: In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place.

JED
AUH
Excellent 10.0

Pros: It was good

AMM
RUH
OK 5.3

Cons: Very poor legroom

SAW
RUH
Excellent 10.0

Pros: Punctuality, Cleanes, good service, great attendees

Cons: Nothing

Tue, 26 Mar
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
5h 30m
Wed, 27 Mar
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
6h 05m
AED 848
Trip: 2 days
Overall 5.2 OK
Based on 25 reviews
Boarding
6.4
Comfort
5.4
Crew
6.4
Entertainment
3.4
Food
3.8
BEY
KWI
OK 4.6

Pros: Boarding & departure were fast when the plane came

Cons: Flight delay for almost 3 hours

BEY
KWI
Excellent 8.0

Pros: The flight was boarded and departed on time as always

Cons: The plane is really not clean as it should be from within, meal is only a sandwich

BAH
KWI
OK 4.0

Pros: Price

Cons: No LCD screen for passengers

BEY
KWI
OK 5.0

Pros: more decent food

Cons: seats are not comfortable considering the length of the flight

DOH
KWI
Mediocre 2.0

Pros: Not much to be honest.

Cons: The constant delays and the unorganized boarding process. It was chaotic and very stressful. A trip that should have been 4 hrs took a total of 12 hrs with all the delays. This definitely made me view the airline in a negative light. I will be cautious of booking with Jazeera Airways in the future. That being said I have a return flight and hope it is better.

Sun, 31 Mar
AUH
Abu Dhabi Intl
JED
Jeddah King Abdulaziz Intl
5h 40m
Wed, 3 Apr
JED
Jeddah King Abdulaziz Intl
AUH
Abu Dhabi Intl
5h 55m
AED 867
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 4 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
BEY
JED
OK 5.3

Pros: Crew responsiveness

Cons: Bag drop off took alot of time & surprisingly the line in sky priority was much slower than the regular check-in line. Delay by 30 mins in departure even though i boarded 30mins before scheduled departure time

JED
VIE
Good 6.6

Pros: Overall is good..thanks

RUH
AJF
OK 4.0

Cons: 2.5 hours delay

JED
KUL
Excellent 9.3

Pros: Take off was on time. Food was good. Crew was professional.

JED
ADD
Mediocre 2.6

Pros: Aicraft was decent

Cons: They downt know what customer service is all about!

Fri, 19 Apr
DXB
Dubai Intl
JED
Jeddah King Abdulaziz Intl
3h 14m
Fri, 26 Apr
JED
Jeddah King Abdulaziz Intl
DXB
Dubai Intl
3h 00m
AED 793
Trip: 8 days
Overall 5.6 OK
Based on 100 reviews
Boarding
6.0
Comfort
5.7
Crew
6.4
Entertainment
4.3
Food
4.8
JED
AUH
Excellent 10.0

Pros: It was good

RUH
JED
OK 5.0

Pros: Flight late about 30mihutes no explanation

SAW
JED
Mediocre 2.0

Pros: Nothing

Cons: They say Al-Khayala airlines, which is Flynas (but merge in one company). That name cause me a big problem in Sabiha airport, the information desk confused just like me, how dare you to put Al-Khayala name on that booking? There is no website for it, no information, nothing. I was lucky to know on Wikipedia!

DMM
RUH
Mediocre 2.0

Pros: No thing

Cons: Late without plogize

JED
RUH
Good 7.5

Pros: Departure was on time. Riyadh airport had good facilities.

Cons: During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly.

Wed, 15 May
DWC
Jebel Ali Al Maktoum Intl
JED
Jeddah King Abdulaziz Intl
8h 20m
Sat, 18 May
JED
Jeddah King Abdulaziz Intl
DWC
Jebel Ali Al Maktoum Intl
4h 50m
AED 962
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 698 reviews
Boarding
7.7
Comfort
7.5
Crew
7.7
Entertainment
7.3
Food
7.1
CAI
BAH
Excellent 8.0

Cons: The flight was held back for late arrival of some passengers which resulted in delay in departure

BAH
RUH
Good 6.6

Pros: prices, efficiency, helpful crew

Cons: they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time.

BEY
BAH
Mediocre 3.6

Cons: Late arrival of the plane. Seat not comfort, basic serviceS

DXB
BAH
OK 4.0

Pros: Food about average.

Cons: First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late.

BAH
BKK
Excellent 8.0

Pros: Clean airplane and friendly crew

Cons: No Problem

Wed, 20 Mar
RKT
Ras Al Khaimah
JED
Jeddah King Abdulaziz Intl
3h 05m
Fri, 22 Mar
JED
Jeddah King Abdulaziz Intl
RKT
Ras Al Khaimah
2h 40m
AED 981
Trip: 3 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 59 reviews
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
5.2
Food
6.8
SHJ
DAC
OK 4.3

Pros: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

Cons: no entertainment, no food (without paying high prices for). I will not use this airline again

CMB
SHJ
OK 5.3

Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

SHJ
NBO
Excellent 8.3

Pros: Good quality meals online and also on board. Prompt departure and arrival. Professional staff.

Cons: Some entertainment is needed on longer flights. This is the only downside.

SHJ
KWI
Excellent 10.0

Pros: All the best

NBO
SHJ
Excellent 8.0

Pros: I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!

Cons: I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!

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