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Pros: On time!

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

Pros: Food

Cons: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

Pros: Friendly staff

Pros: I liked that everything was fast and easy with no issues

Pros: On time

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!

Cons: Nothing.

Pros: Everything

Pros: More space then previous flights. Attendants very pleasant and helpful.

Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.

Pros: I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.

Cons: There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.

Pros: The travel plan E ticket did not contain luggage entitlement is not mentioned properly. On contacting the customer service agent on 5th Dec, 2018, he could not give satisfactory reply and he has further suggested to call Jet airways for actual entitlement of checked in baggages. I expect the booking agent should advise passengers correctly on these issues including transit visa requirement in some stopover countries

Pros: spacious, clean, friendly staff

Cons: nothing

Cons: Nobody likes flight delays Airport is below standard Faciity is not so good No services No smoking area. Once you get in, you are trapped and can’t go out of the treminal Flight delayed for 85 min Lost my both connection flights to DXB then to CAI Had to purchase new tickets on another operator to reach Cairo on same day Seats very narrow

Pros: Food was great and staff was polite.

Cons: On the flight from Mumbai to London I was seated in front of an elderly couple. The man had a disability and was distrubing me all night, using my seat to get up out if his chair. He really should have had disability seating. The staff kept telling me to put my seat up at various times to accomodate. They should have moved them to another seat as there were some empty seats in various places. He needed seating more accomodating for his disability.

Pros: Good food served, polite crew and very attentive to passengers.

Cons: Justfly is a scam. Lately prices have also been highest on kayak. I trusted this platform for years and always used it as the first any only option for search but I guess once Expedia bought it it’s just a lousy company.

Pros: The plane was clean. The crew efficient. Good flight Air crew excellent

Cons: Check in at Delhi was a mess Guided to the incorrect check in counter three times to check in the bags.Then incorrectly to the domestic gates.when the flight was actually at an International gate. The people who worked there at the AI although nice were either indifferent or not informed where to send passengers.Almost missed the flight to this’tamasha’

Pros: It's very good above all

Cons: Entertainment not their

Pros: Nothing

Cons: Boarding, crew, seating, bus gate

Pros: Coffe

Cons: Have to wait along time to get the tickets of the connection

Pros: Wonderful crew - flight good

Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment

Pros: Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful

Pros: Flight was on time and the handling of the plane by the pilots was good

Cons: While the plane was a Dreamliner, the quality of the seats, and the space in the seats didn't fit the the usual Dreamliner quality. The toilet facilities were terrible ... urine on the floors that made them sticky and horrifically stinky. Only two food service events during the 13 hours ... the first was OK, but the second was really sub par (a sandwich and a granola bar only)/.The available entertainment choices of movies were really lacking compared to other airlines. My first seat assignment had to be changed, because the man set to be sitting next to me began murmuring and cursing when he found out that I was to be next to him. My second seat assignment had me sitting in front of a man, who angrily refused to let me recline my seat at all, because it would crowd his leg space. Therefore I had to sit perfectly straight for all 13 hours of the flight. There were no other aisle seats for me to switch to. Most airlines offer eye shades and earplugs for the long haul flights. Not this one. Both were needed on this rather noise, chaotic flight. I guess you get what you pay for ... the cheap fare is not worth it. I don't intend to fly this airline again.

Cons: The airline should upgrade the entertainment system. Besides that it’s good.

Pros: too short to judge, but arrived before schedule.

Cons: Too short to judge

Pros: managed the difficulties of being redirected without much of a hiccup.

Cons: no big concerns

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Pros: Flight attendants are excellent, polite, warm and professional.

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

Pros: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Cons: Flight attendants are excellent, polite, warm, professional.

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

Pros: Food

Cons: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers

Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

Pros: As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep.

Pros: Good

Pros: Boarding quick n fast

Cons: Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate.

Cons: Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Cons: Limited in-flight entertainment. Headsets weren’t too good

Pros: Flight attendants are excellent, polite, warm and professional.

Pros: On time!

Pros: Food on Aeroflot is good these days and the flight staff is very competent.

Cons: Check-in staff on this given day was not at all sympathetic.

Pros: Fast flight and smooth, little turbulence.

Cons: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.

Pros: Boarding was smooth

Cons: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Cons: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

Pros: Friendly staff

Pros: Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time

Cons: No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s.

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

Pros: I liked that everything was fast and easy with no issues

Pros: Seat back television monitors were nice for an Airbus A320. Free wine with the meal and Breakfast.

Cons: Walking down the steps of the plane in the rain to exit the aircraft at Seychelles.

Cons: Meal portions were very small... My asian veg meal that i ordered did not reflect on my seat number... The TV screens and remote need to be updated. Sound via the earphones was terrible.

Pros: In-flight entertainment. Good meals.

Cons: I have sent several emails regarding a small blue nylon bag full of medicine that was left on the seat, possibly wrapped up in the blue blankets. I have not heard back from anyone regarding this necessary daily medication.

Pros: In-flight entertainment. Good meals.

Cons: I have sent several emails regarding a small blue nylon bag full of medicine that was left on the seat, possibly wrapped up in the blue blankets. I have not heard back from anyone regarding this necessary daily medication.

Pros: Wifi and great service all the waythrough

Cons: Food not so good

Pros: Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also.

Cons: Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this.

Cons: It was too cold in the airplain

Cons: I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees.

Pros: The crew were pleasant and visible.

Cons: Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress.

Pros: I liked the speed of the journey

Cons: delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay

Cons: As above

Cons: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Pros: personel provided excellent service

Cons: food was ok. A faulty entertainment system did make our flight feel longer.

Pros: Everyrhing

Cons: Everything was fine.

Cons: We ask for wheelchair help from Perth to brooome but it was not provided .

Pros: I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.

Cons: There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.

Pros: Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time

Cons: No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s.

Pros: Friendly and ready to help crew

Cons: No form entertainment whatsoever. Deleted for about 2 hours

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

Pros: cheap flight

Cons: delayed flight by almost 1 hour. no discipline officer to impose noisy and disturbing co-passengers

Pros: I like everything crew, etc

Cons: Nothing reallly

Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!

Cons: Nothing.

Pros: Friendly staff Good customer service

Cons: There was nothing i dislike

Pros: The inflight entertainment was great, lots of movie selections

Cons: The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines