Find cheap flights to London
Good to know
|May||Best time to beat the crowds (2% less expensive on average)|
|December||Most popular time to fly (5% more expensive on average)|
Average price round-trip
|AED 1,850||(avg. price over the last 2 weeks)|
Good deal round-trip
|AED 57||or less|
Good deal one-way
|AED 36||or less|
Top tips for finding cheap flights to London
- Looking for cheap airfare to London? 25% of our users found tickets to London for the following prices or less: From Dubai AED 130 one-way - AED 171 round-trip, from Abu Dhabi AED 162 one-way - AED 230 round-trip, from Sharjah AED 862 one-way - AED 1,210 round-trip
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be July, August and September. The cheapest month to fly to London is March.
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Top 4 airlines flying to London
Scores according to KAYAK customer reviews
Pros: "The crew was very helpful even though English is not their first language."
Cons: "Maybe the food expections."
Pros: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Pros: "It was ontime"
Cons: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Pros: "Turkish airlines is reaaly good"
Cons: "thanks for all from kayak"
Cons: "Seat legroom"
Pros: "Entertainment and food are always reliably good on Turkish."
Cons: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
Pros: "Flight was on time."
Cons: "Cooler temperatures in the cabin Vegetarian meal options More individual water bottles for passengers Flight attendants answering call light promptly"
Pros: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Cons: "Fly another airline"
Pros: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Cons: "The temperature on the flight to NY from IST was a bit too cold."
Cons: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
Pros: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Pros: "We arrived in Athens eventually"
Cons: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."
Pros: "Everything went well"
Cons: "Very hot"
Pros: "Good service"
Pros: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Cons: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
Pros: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Cons: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Pros: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Cons: "There was nothing really to dislike here."
Pros: "I love the food❤️"
Cons: "2 hours delayed"
Pros: "The service was excellent, staff helpful and understanding."
Cons: "No business class priority boarding, no assistance available with transfer."
Pros: "Leg room was OK"
Cons: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Cons: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
Pros: "Television options are great."
Cons: "Food was unrecognizable. No leg room"
Pros: "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
Cons: "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."
Pros: "Good food, new movies and good leg space"
Cons: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Cons: "A little late"
Pros: "Good crew. Clean"
Cons: "A little late"
Pros: "Food as per.always was.great and choice of entertainment also good."
Cons: "Bording was delayed because of inbound flight delays."
Pros: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Pros: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
Pros: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Cons: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
Pros: "On time, friendly, good food"
Cons: "Trip delay"
Pros: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Pros: "Lot of empty spaces"
Cons: "Lot of rubbish on the plane"
Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
Cons: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
Pros: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Cons: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Pros: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Cons: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"
Pros: "The flight was comfortable and the entertainment was good."
Cons: "There are not diverse food choices"
Cons: "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."
Pros: "overall the experience was great"
Cons: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Pros: "i like the service"
Cons: "water free"
Pros: "Crew were very professional"
Cons: "The seats"
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Cons: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Cons: "not charge me for carry on luggage"
Cons: "boarding process felt like herding"
Pros: "Absolutely nothing"
Pros: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Cons: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Pros: "We had an eventless and safe flight and it was not too cold on the plane."
Cons: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Pros: "It's the cheapest you can get"
Cons: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pros: "Budget friendliness"
Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Cons: "Flight was late abolutnie 1 hour"
Pros: "Prices on in flight purchases"
Cons: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Pros: "I did not had a seat"
Cons: "I did not had a seat"
Pros: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Cons: "Boarding was a little slow and we were somewhat late."
Cons: "Both flues were really delay really disappointed"
Cons: "It was hot and stuffy and dirty"
Cons: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Pros: "Price of ticket"
Cons: "Seats are terrible."
Cons: "The flight was delayed for 40 min"
Cons: "Was delayed"
Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Pros: "Kind stevards clean plane no delay"
Cons: "More comfortable seats but this is low cost company :)"
Cons: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Pros: "Flight arrived"
Cons: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."
Pros: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Cons: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Pros: "Everything went to plan and we were very happy"
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "Easy to book. Comfortable flight."
Cons: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Cons: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Pros: "Staff was nice and felt bad for their company’s policy."
Cons: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Pros: "Crew nice,seats ok"
Cons: "Expensive hold luggage,rip off"
Cons: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Pros: "The flight was overbooked so they took my wife of the flight"
Pros: "There wasn't any delays, perfect landing"
Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Cons: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Cons: "Extra charges. £35 to check bags in"
Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Cons: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Cons: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Pros: "Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll."
Cons: "This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency."
Pros: "Ground staff (check-in) not the happiest or most welcoming."
Cons: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Cons: "Not paying for food"
Cons: "The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere)."
Pros: "It was an easy and seemless process."
Cons: "The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc"
Pros: "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Cons: "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"
Pros: "Beer, Anna"
Pros: "Good quality flight better than others I have flew with."
Cons: "The company didn't notify me about check in, in my flight back to tel Aviv, so they charged me 15 euro in the airport for printing the boarding pass. They don't respond to Emails.. Customers service is not that good. Didn't try calling maybe better to call phone"
Pros: "Great crew. On time. Wasn't a full flight."
Cons: "No entertainment or free drinks, that is lame."
Pros: "Price of the ticket"
Cons: "1) Not allowed to choose my own sit for free - no free sit selection when logged in for a check in 2) Very low quality food and very far intervals between feedings, such a long flight and almost hungry all the time 3)Aircraft seems old and noisy, not so comfortable either"
Pros: "Arrived on time"
Cons: "By giving meal on three and have hours flight .not loosing my bag that has important heart medicine."
Pros: "All fine"
Pros: "All fine"
Pros: "no comments"
Cons: "it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?"
Cons: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Cons: "Never to use ukraina airlines"
Pros: "Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight."
Cons: "Unfortunately, due to queue for anti-icing we were delayed."
Pros: "Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard."
Cons: "Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport."
Pros: "The baggage reclaim was the fastest I've ever had in all my years of flying."
Cons: "Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water ."
Cons: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"
Pros: "Nothing! It was terrible"
Cons: "Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in"
Pros: "Nothing Actually"
Cons: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Pros: "Nothing actually"
Cons: "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"
Cons: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Pros: "0 comma by the airline on what to expect and why"
Cons: "Unexpectedly long delay in Kiev for the flight to London. The plane from Kiev was boarded by bus which was both very slow and inconvenient."
Pros: "On time"
Pros: "UIA offer a very comfortable seats, their menu looks great and the crew is one of the nicest I’ve ever met. I’m very proud that Ukraine has such an airline."
Cons: "I’m flying at leafs once a week and I always have a negative comment... but not this time! Great job!"
Pros: "Great food and service .Very friendly personnel"
Cons: "The worst flight ever! Flight assistants no friendly at all during all the journey and even the girls at the desk in Bangkok had no costumer service. Lunch was terrible, I left everything. I tried to order something on the menu but nothing was available. I won't flight with Ukraine international airways anymore"
Cons: "Many people missed the flight because the flight leaves at 00:30 and there was no notification that it is one day earlier than many have expected. I traveled to the airport on Thursday evening to get on the flight at 00:30, but was told that the flight left the previous night. There could have been better notification about the dates to avoid that confusion. That did not help anyone!!"
Pros: "I didn’t crash."
Cons: "Service is appalling. I ant deal with a small shitty seat, four dollar water, and a 6 hour delay (for a 1hr long flight). But the service throughout was just reaching new levels of low. Negative stars should be given."
Pros: "Crew very helpful"
Cons: "Assistance was booked for wheelchair assistance Keiv fine ivano Rankin was told no wheel chairs available my 94 year old father it was very difficult"
Pros: "Staff were very helpful"
Cons: "Assistance was booked but not very helpful"
Pros: "The plane was newer and less beat up looking"
Cons: "There were more delays with this flight as well. I ended up traveling for about 19 hours with all the delays instead of just 11/12 it was exhausting."
Pros: "Too short connection luggage missed the connection"
Pros: "It's a point A to point B airline. There are no amenities but they do offer accepting 2 checked in bags."
Cons: "Outdated interiors. No space. On a 6hr flight, they offered food and snacks at a price. There was no entertainment. Then, my continuing flight which was 10hrs long, they finally fed us. Offered us food and snacks but still no entertainment. I really didn't like what they had to offer."
Cons: "First, the security took about 15 extra minutes trying to decide if I was the person in the passport and on my work permit. Then they brought in another person who eventually agreed that I was the one. The second was I spoke to one of the crew that I was hungry and I would not mind eating something and she showed me the menu. I told her what I would want and she said I should hold on...Then She served, I waited for about 2 hours only to be told they are out of food!"
Pros: "The crew was friendly, seats were comfortable."
Cons: "Entertainment on the plane was very limited. Sound system was very poor. Movies selection is old and very limited. Movies were dubbed in Russian with either Chinese or Korean subtitles. The plane was old (B767) and rather noisy. Bathrooms quickly became dirty and weren't cleaned during the flight."
Cons: "They charged me $20 extra for not conforming my flight two days in advance"
Cons: "Impossible to check in at the airport, can only be done online!!! I normally only use my phone for phone calls. Had to go on the web site to check in then get an email sent to me with boarding pass to be able to put my bag on a check in computer!!!all of this while I’m standing at the desk. This is now rediculous way to travel, hope the airline does not go broke with people avoiding travel with this company!"
Pros: "Nothing. You had to purchase soda for$4usd. The bathroom's were old and broken down. There are no TV's per seat just the old ones every 6 seats or so on the ceiling. Where were 3 movies shown in 10.5 hr flight. Horrible food and experience."
Cons: "Old plane ,"
Pros: "Old plane"
Cons: "Old plane"
Pros: "I've got Turkish Airlines business class seat instead of my UIA premium economy."
Cons: "I've got an E-mail about flight cancellation less than 24 hours before deparute, but their hotline was not working at all, so I had to book a seat with Qatar in advance to secure my trip. 8 hours before the departure I've finally got an E-mail from their representative with 2 possible routes to Bangkok to change my ticket too. It was a perfect trip with Turkish, but I lost 150 USD for Qatar cancellation."
Cons: "2 hours delay"
Cons: "we got stuck on the plane for an hour and a half due to an issue with a passenger and the entire time the crew would not tell us what was going on. they started getting very irritated with people asking for water-- WATER-- while being stuck in a confined space for so long. the least they could've done was tell us what was going on or give us an ETA of when we'd be taking off. we didn't land until nearly midnight when we should've landed around 10 PM."
Cons: "It never happened thanks to KLM"
Pros: "Everything was ok."
Pros: "Everything was ok."
Cons: "Just perfect and on time"
Pros: "The crews are friendly and smiling. Seat are comfortable"
Cons: "If they allow the family with young children to board first will be excellent"
Cons: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Cons: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Cons: "Because of health reasons, we wanted to cancel the flight but there was no such option. firstname.lastname@example.org"
Cons: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Pros: "Crew amazing .. seats not comfortable"
Cons: "Delayed boarding .."
Pros: "Customer service is awful I will never fly Pegasus again"
Cons: "Staff smile more. More room."
Cons: "We were really afraid from istanbul to beirut."
Cons: "The boarding Schdule"
Cons: "If it was on time. Over an hour late."
Cons: "The set it was so bad"
Pros: "Cheap ticket prices"
Cons: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Pros: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Cons: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Pros: "They delivered me my order sanwhich and flight was on time"
Cons: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Cons: "Very bad"
Pros: "I may never travel with this airline"
Cons: "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"
Pros: "Comfortable flight"
Cons: "No food"
Cons: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
Pros: "Easy smooth boarding. Peaceful flight."
Cons: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"
Cons: "seats are not comfortable at all"
Pros: "I arrived alive!"
Cons: "Service was poor, plane was hot, not my best flight experience by far"
Cons: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Pros: "The flight was on time."
Cons: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Cons: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Pros: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Cons: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Cons: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Pros: "timing of arrival"
Cons: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Cons: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Pros: "Flight was on time"
Cons: "Too much waiting for boarding and staff was not friendly"
Pros: "Flight timing was good"
Cons: "Boarding was a bit complicated"
Cons: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Cons: "Very slow check in. Unhelpful and unfriendly crew"
Pros: "Bording was fast and the plane took off on time."
Pros: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Cons: "Pegasus cannot fly without a dalay of at least 1 hour !!!"
Pros: "seats. comfort flight price"
Cons: "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"
Pros: "price. flight. comfort. convenience"
Pros: "The worst airport ever"
Cons: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Pros: "Nothing , It was veri terrible"
Cons: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Pros: "The price"
Cons: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Pros: "Easy flight and friendly staff."
Cons: "Not much"
Cons: "Space for the leg"
Pros: "Not much"
Cons: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Pros: "Getting off the plane"
Cons: "Not enough leg room for the over 6 footers"
Cons: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."
Pros: "I got to my destination safely"
Cons: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"