Find cheap flights to Manila Ninoy Aquino Intl (MNL)

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

Nothing

Delay for more then 5 hours!

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

In time

Nil

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!

Nothing

Delay for more then 5 hours!

Our flight was delayed from Saudi we came to the counter they told us to go back to the carrier counter which the cause to miss the flight to Seattle

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

Very bad travell

Nothing

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

Dirty old aircraft.. crew was indifferent to passengers needs

Seats are narrow, net doesn’t work, bathrooms are not clean

Was not a fan of the breakfast offered.

Boarding was on time and the crew are very nice

There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour

The crew are amazing and very needful if asked

The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing

Excellent experience overall.

Changed my previously selected seats. Kids were seated separately..

The connection

1-the response towards my damage laggiage which happen During trip. 2- The food was not good. 3- in spite asking a gift for my child staff denied and said this is stopped. At the same time they said if I had booked meal for my child in advance I would have got a child gift . This sounds incorrect. 4- my bag was damaged and I found that only when I reached home after a long trip. Immediately I called Kuwait air ways numbers in india . No answers to my calls , then when finally got some one they gave me another number and kept on calling till some one answerd and simple reply was was Can’t accept your claim . You should have logged the claim at th airport when you arrived not after leaving the airport. I told them that I can on a long flight and I didn’t see that in the airport . My bags were handed by porter and as soon as I saw the bag on arrival home I stared calling. The answer was no you should have made your claim at airport . We can’t take your claim. I tried to explain the face to them but they were not ready to understand.

Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation.

The capin crew,, the chairs was comfortable,,

Nothing

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!

Dirty old aircraft.. crew was indifferent to passengers needs

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

Seats are narrow, net doesn’t work, bathrooms are not clean

The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus.

The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat.

Service. Crew - the on board "chef" was particularly attentive.

IFE very limited. Take a good book - or two. Old A330, but well maintained.

Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos

Boarding was on time and the crew are very nice

There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!

In time

Nil

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

Our flight was delayed from Saudi we came to the counter they told us to go back to the carrier counter which the cause to miss the flight to Seattle

The connection

1-the response towards my damage laggiage which happen During trip. 2- The food was not good. 3- in spite asking a gift for my child staff denied and said this is stopped. At the same time they said if I had booked meal for my child in advance I would have got a child gift . This sounds incorrect. 4- my bag was damaged and I found that only when I reached home after a long trip. Immediately I called Kuwait air ways numbers in india . No answers to my calls , then when finally got some one they gave me another number and kept on calling till some one answerd and simple reply was was Can’t accept your claim . You should have logged the claim at th airport when you arrived not after leaving the airport. I told them that I can on a long flight and I didn’t see that in the airport . My bags were handed by porter and as soon as I saw the bag on arrival home I stared calling. The answer was no you should have made your claim at airport . We can’t take your claim. I tried to explain the face to them but they were not ready to understand.

Aircraft was new and comfortable.

Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

Very nice staff on flight.

Airport was short of sky tunnels so we had to embark via stairs.

Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation.

Was not a fan of the breakfast offered.

Boarding was easy and no delay in departure

The video sound wasn’t working in the return flight from Beirut to Bahrain

Late arrival of the plane. Seat not comfort, basic serviceS

Excellent new Dreamliner. Seat very comfortable

Extremely poor movie/TV choices Crew didn't smile much!

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you.

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

The 20 yr old A330/200 was decided past its sell by ...

Very poor movie & TV choices. Business class seat very uncomfortable

The crew are amazing and very needful if asked

The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing

Excellent experience overall.

Late arrival of the plane. Seat not comfort, basic serviceS

In time

Nil

Nothing

Delay for more then 5 hours!

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic