Daily cleaning, installation of cabin HEPA filters on flights to Kerala
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Kerala.
Self Declaration form
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
Most visitors from United Arab Emirates will not be allowed to enter Kerala. Travelers who have been in Afghanistan, Bahrain, Brazil, France, Germany, Iraq, Kuwait, Netherlands, Oman, Qatar, Russian, South Africa, the UK, Ukraine or UAE in the past 14 days must submit to and pay for a confirmatory molecular test upon arrival.
exceptions exist for air cargo flights that carry goods for trade or essential goods and supplies, and their crew members, helpers, cleaners, relief, repatriation, humanitarian flights. However, certain eligible foreign nationals are able to travel to India via Vande Bharat flights or third country flights. Travelers with an Overseas Citizen of India (OCI) card or booklet are eligible to enter the country, as are their minor children and spouses, or students attending an Indian institution, if one of the parents is a national of India or OCI card holder. Travelers may transit through India from a neighboring country if traveling via India to their country of residence.
Visitors from United Arab Emirates are not required to quarantine after entering Kerala.
Air India Express, Etihad Airways and Alitalia have waived their change and cancellation fees on flights to Kerala. Confirm policies on booking site.
Etihad Airways and Alitalia do not allow booking a middle seat on flights to Kerala.
An average direct flight from the United Arab Emirates to Kerala takes 6h 03m, covering a distance of 2782 km. The most popular route is Dubai - Kochi with an average flight time of 3h 45m.
The cheapest ticket to Kerala from the United Arab Emirates found in the last 72 hours was AED 46 one-way, and AED 801 round-trip. The most popular route is from Dubai to Kochi and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 801.
Air India Express, Etihad Airways & Alitalia fly the most frequently from the United Arab Emirates to Kerala.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "No need for improvement"
Cons: "Family travellers should always be seat together"
Pros: "Great value"
Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Couldn't decline the chair and cause much neck pain"
Cons: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
Pros: "Crew were excellent , very pleasant and helpful"
Cons: "Food was horrible , not much options for vegans"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "The organization at Dubai airport"
Cons: "The small plane and congested space"
Pros: "Food choices included vegetarian options"
Cons: "Boarding lines confusing"
Pros: "Easy, comfortable, no issues!"
Cons: "Leg space too less. Cramped seats"
Pros: "Great experience would Defo use them for our next trip."
Pros: "Everything is very well organised"
Cons: "All was good"
Pros: "The predictable skyward gold benefits when travelling with emirates"
Cons: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Pros: "Very professional and very good in customer care"
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Pros: "I liked the seats that turned into beds, especially because i have weak hips that hurt when i sit for too long."
Cons: "The airplane broke from Abudabi to Delhi with 4 hrs delay."
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Cons: "Warm beer"
Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Cons: "A bag was lost at Ahmedabad airport."
Cons: "The restrooms were not clean and stinky."
Pros: "Lay flat bed was very nice"
Cons: "Bad seats. Treat people like cattle with barely any leg room."
Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Pros: "Seating was comfortable. Plane arrived on schedule."
Pros: "Good time Baggage smooth service"
Cons: "Food Crew service"
Pros: "Kind of similar to Indian food if possible. Thanks"
Cons: "Seat was too tight. No foot rest"
Pros: "Clean well maintained aircraft. Enough leg room"
Cons: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Pros: "No delay, arrived on time."
Cons: "Old aircraft, the bath room needed to be updated."
Pros: "The staff was very friendly and the food was very good"
Cons: "The seats were very crammed"
Pros: "Crew, service, more seat room."
Cons: "Chaotic boarding but that's it!"
Pros: "Very think good"
Cons: "not a choice of Indian movies;"
Pros: "Etihad was efficient and punctual, as expected."
Cons: "Boarding process"
Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Pros: "Everything was good."
Pros: "Etihad is the best airline on the planet. Certainly the best of the ME3."
Pros: "Good value for money. Everything was fine."
Cons: "Never got here! First foight never left."
Pros: "Everything was lovely."
Cons: "Was to crowded & bath room facilities are very less"
Pros: "Business lounge was out standing"
Cons: "Small duty free shop"
Pros: "Very comfartable"
Cons: "Internet acess is to expensive"
Pros: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Cons: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."
Cons: "Nothing not to like."
Pros: "Take off on time. Arrival early."
Cons: "Nothing not to like."
Cons: "i did not get my luggage yet"
Cons: "All ok"
Pros: "nice plane"
Cons: "The gate was closed. people sitting on floor"
Pros: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"
Pros: "same as above"
Cons: "same as above"
Pros: "Seat spaces are better than other usual airlines"
Cons: "I have chosen my seat online and they have simply changed it to the seat front of the emergency exit which doesn't lean back. When I asked them why my seat was changed even though I have confirmed the seat again when I had my boarding pass from their office in Dubai, but no one has answered my queries."
Pros: "I really are very satisfied."
Cons: "Food was bad"
Pros: "Business class seat was very comfortable, crew very friendly"
Pros: "You get out to change flight and you go back to the same plane"
Cons: "No English subtitles on TV or movies"
Pros: "Everything was smooth. Crew always smiling and helpful."
Cons: "Asked for water 2 x with none ever brought"
Pros: "Boarding on time"
Cons: "No healthy food options"
Cons: "Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage."
Cons: "The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight"
Pros: "Efficient boarding"
Cons: "Headphones provided for the entertainment screen"
Cons: "Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc"
Cons: "Take care of hygiene & control work under pressure."
Pros: "Nice clean plane"
Cons: "Snacks would have been better than a cheese sandwich"
Pros: "Seats were superb. Competitive price"
Pros: "Very good value for money."
Cons: "If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good."
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability"
Cons: "Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul"
Cons: "No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers"
Pros: "Nothing as such"
Cons: "Air condition was very low"
Pros: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Cons: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."
Cons: "Poor service Not adhering to time Very bad air conditioning"
Cons: "First time in my life that the airplane food was cold. There also was no in flight entertainment."
Cons: "Immigration at MCT - too many flights at the same time."
Pros: "Ease of transfer and information"
Cons: "No option on dietary requirements"
Pros: "Decent entertainment system and choices."
Cons: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Never thought I would be as happy to get back to Manila!"
Pros: "Once i got to my seat i was seated by a smelly person and the flight attendant did move me to another seat upon my request."
Cons: "Trying to get on the flight was frustrating because there’s no organization! The thing i did not like was that they made us put the cover to the window up like 30 minutes before landing and the sun was directly in my eyes! I tried to put it down half way and the flight attendant made it a problem."
Pros: "Good aircraft from Muscat to Bangkok"
Cons: "The food was really sad"
Cons: "The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show."
Pros: "The crew were friendly and helpful."
Cons: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"
Pros: "The stopover was short ."
Cons: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."
Pros: "Service, food, Cabin cleanliness, friendly service"
Pros: "Service, food, Cabin cleanliness, friendly service"
Cons: "The flight was cancelled. There was an overnight delay of 8 hours until the next flight. During the flight, the young male cabin crew spent more time sitting and chatting with other young male passengers and not attending to there duties. I will not fight on another Oman Air flight if this is the way you conduct business."
Cons: "1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do."
Pros: "Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious."
Cons: "Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess."
Cons: "Everything, the plane, service, attitude"
Pros: "Was the cheapest flight for the dates on offer and now apparent short cuts"
Pros: "It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from."
Cons: "The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much."
Cons: "Flight did not take off due to technical prOblems with the plane. Looking to get a refund but very bad response rate."
Cons: "Was bumped off my flight without notice, because my flight was delayed 30 minutes. Arrived at the airport before the gate closed to tell me I was on a flight 7 hours later. Oman air employees were incredibly rude and unwilling to help."
Pros: "Prompt; good leg room; decent food on each leg of the flight"
Cons: "No complaints"
Pros: "Crew was friendşy"
Pros: "Friendly crew, timeliness"
Cons: "Insufficient leg space, available movie selection"
Pros: "It was slightly better then walking.."
Cons: "Pretty much evevrything"
Pros: "The flight attendants and crew were amazing! The airline was top notch!"
Cons: "When I finally got thru customs I picked up my bag and it was all wet. Something that smelt like vinegar was spilt on it. Also when my friend who I was traveling with picked up her luggage the plastic was ripped off. That must be some rough handling they have because this was a hard plastic suitcase.. They need to treat the cargo a little less rough."
Pros: "crew tried to make the best of limited resources."
Cons: "no individual entertainment. restroom facilities limited."
Pros: "The good thing was that my bags arrived quickly to the baggage carousel."
Cons: "The entertainment console did not work on the flight out."
Cons: "After boarding 3 passengers were made to disembark. This happens for different reasons. But the pilot refused to turn any ventilation. Cost savings? We were left to fan ourselves as the cabin overheated in the hot sun. No civilized airline can showe this sort of disregard for passenger comfort. After being tortured for an hour we finally got off the ground. Sorry, Oman Air, lots of room for improvement. I had a wonderful time in Oman and look forward to returning on Emirates."
Pros: "The flight was uneventful like you like airline flights to be."
Cons: "At Oman ticket counter getting my boarding pass, ticket agent demanded to see my exit document in addition to my passport. As a US citizen I had read you can get a visa on arrival in Dubai with just your passport. Ticket agent was prepared to deny my passage on flight. Luckily I had my computer with me with my exit flight info on it which I showed to agent. In order to satisfy passport immigration when I got to Dubai I took a phone camera picture of my exit flight info. When I got to passport immigration desk in Dubai the first thing I did was show my phone camera picture of exit flight info. She said "We don't need that, we just need your passport" and I am thinking "Scam". Oman Airline would like for you to purchase additional on the spot airline ticket from them if you don't have one. As an airline in the travel business I would think that Oman Airline would make it a point to know what the rules of travel are."
Cons: "Not as described"
Pros: "Quick flight, as little time as possible on board!"
Cons: "More than 1 hour delayed flight without annoucing it, plus while on board, earphones were not available nor handed out when I requested them because it was a short flight. Overall poor flight service and airline. They have to improve big time service onboard and on land in Muscat."
Pros: "I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc."
Cons: "Pretty satisfied"
Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"
Cons: "All good"
Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"
Pros: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"
Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."
Cons: "Priority boarding for parents with kids."
Pros: "Punctuality and cleanliness."
Cons: "No comments."
Cons: "Co passengers"
Cons: "all ok"
Cons: "To avoid travelling by indigo would be better"
Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."
Cons: "Nothing I didn't like"
Pros: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
Cons: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."
Pros: "Cleanliness, quality of service and the attitude of cabin staff."
Cons: "Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined."
Pros: "Professional and on time. 2 best things about Indigo"
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Pros: "On time schedule"
Pros: "On time, comfortable seats, friendly crew."
Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."
Cons: "Could have been on time"
Cons: "Flight was on time. Crew were professional."
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"
Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Pros: "On time"
Cons: "Courteous and efficient staff."
Cons: "Very uncomfortable seats. Small and hard"
Pros: "Friendly attitude"
Cons: "Charging for food or beverages"
Pros: "Friendly and helpful flight attendants"
Cons: "My seat cushion was flattened but otherwise a nice flight!"
Cons: "Nothing to remark"
Pros: "Other devices as usual ok."
Cons: "No availability of merchandise items."
Pros: "Everything except boarding"
Cons: "I am a senior citizen & was issued boarding pass for Gate no 26 in Kolkata. I received a SMS that Gate changed to Gate no 18 & then Gate No 19. I was not only harassed but under stress if the gate is going to change again & I should not miss it."
Cons: "Flight was two hours late"
Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."
Pros: "Crew tried to be helpful and friendly."
Cons: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"
Pros: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Cons: "Having to buy another ticket as someone dropped the ball."
Pros: "Kayak service is not good"
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Pros: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Cons: "The flight was delayed repeatedly, so I never got on board. I drove to Delhi instead to catch my flight from there. Indigo made no arrangements to help anyone get anywhere that I could see."
Cons: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."
Pros: "Time keeping and professional experience"
Pros: "Excellent condition and on time."
Pros: "Nothing that i liked"
Cons: "I wanted to cancel the ticket but none of your cook gravy details were reachable. I sent emails but no reply. I had to cancel the ticket from indigo directly but i didn't get the refund for the same yet. Bri unhappy with the service."
Pros: "Honestly nothing"
Cons: "This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future"
Cons: "The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls."
Cons: "My son unable to use ticket I prepaid for him on my card. They wanted physical card which I have in usa not in India with my son"
Cons: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."
Pros: "Amazing crew. Professional"
Pros: "The crew on board were very friendly."
Cons: "Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet."
Pros: "Food was good. Service was good."
Cons: "1. Can you please have air fresheners? After a 2-hour flight the air felt very stale and the human smells were uncomfortable. 2. I always prefer a window seat for the view but my window glass pane was terribly deteriorated from the outside. Didn’t inspire much confidence in the aircraft. Not too significant a complaint but I’d have really appreciated if I could’ve had the view also."
Pros: "The flight was on time"
Cons: "The boarding could have been swifter."
Pros: "Nothing much - just value for money."
Cons: "Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!"
Pros: "The flight was short."
Cons: "The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again."
Pros: "The crew was friendly and professional."
Cons: "The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again."
Pros: "Flight wasn't full and overall service was excellent."
Pros: "On time, smooth flight"
Pros: "The only thing I like was the friendliness of the crew."
Cons: "Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old."
Cons: "Rude unresponsive and uncaring. I will never fly SpiceJet again."
Pros: "Amazing crew"
Cons: "Free orange juice"
Pros: "Friendly but brisk crew on time arrival in Malé"
Cons: "Hectic boarding, tiny plane (Q400) on an international flight, when going from COK To MLE, fly indigo bc better boarding and more comfort bc A320. SpiceJet used a bus gate, had terrible legroom,"
Pros: "Cancelled the flight"
Cons: "Airline needs to stick to their time table."
Pros: "Good flight"
Cons: "When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!"
Pros: "Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals."
Cons: "They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items."
Pros: ". Cabin crew were excellent."
Cons: "I had priority check-in with my ticket only to be told there is no priority check-in desk available"
Pros: "Comfort, cleanliness ,check in."
Cons: "I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata."
Pros: "Flight was good"
Cons: "Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight."
Cons: "The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :("
Pros: "Any other airlines but not SpiceJet"
Cons: "Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist"
Cons: "Spicejet didn't except my payment through Kayak and I had to pay twice. Because the travel agency paid with a different card than mine. It was a very unpleasant experience."
Pros: "Faster than driving from Chandigarh to Delhi Great value for price for flight Great service"
Pros: "The Airconditioner was not working."
Cons: "Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers."
Pros: "The best thing about this airline was getting off it at the destination"
Cons: "Everything! Aircraft seating poor! Cabin crew poor! Slow on board service! Bar service not stocked didn't even have soft drinks"
Pros: "I got a seat in the exit row, so was fine with leg room. Checking a bag, even though I had not pre-paid to do this, was easy and didn't cost anything."
Cons: "Give out free water - the air inside the plane was stagnate and dry."
Cons: "The catering magazine gives a lot of food choices but in reality I could not get any of the 3 options I asked for. The boarding is very haphazard. The queue of people is not controlled at all."
Pros: "Friendly cabin crew, specially Ms Nandini. Food was okay."
Cons: "Tightly packed 737-800 with189 seats! Seats 1A-C were right next to the front door, and I couldn't stretch my legs in 1A. Narrow cabin luggage space."
Pros: "People are nice. Im india delays are more common than on time. But comparing to others such as indigo, this is a better airline."
Cons: "Quality of air is low to unhealthy."
Cons: "Hopeless and endless waiting time !! I would have rather reached the destination faster by railways rather than flying"
Pros: "boarding was very fast and efficient"
Cons: "Flight was delayed by 30 minutes, then we ended up circling for a long time so landed nearly an hour late."
Cons: "They cancelled our flught from Jaisalmer to Delhi. Spicejet is the only airline that flies Jaisalmer. We were ledt arranged in the city where No hotels were available and Spicejet offered to cancel the flight and refund our money. They cancelled our tickets and am yet to receive the refund . We had to hire a cab from Jaisalmer to Dekhi. A 17 hours drive. No compensation from spicejet. Never bank on Spicejet."
Pros: "Inflight service"
Cons: "Old Plan"
Cons: "Aircraft was quite old."
Cons: "Coffee was cold. I also had to pay for it!"
Pros: "Not a lot. . They served drinks but 15 mins before landing when pilot was about to start his landing announcement. The crew did try hard though."
Cons: "Crowding, boarding procedures, no seat belts for infants."
Pros: "The Flight was comfortable and our Infant Kid enjoyed the flight"
Cons: "Tuticorin Ground Staff Mr Lingadurai was very RUDE"
Pros: "Service was good."
Cons: "On a flight that costs roughly 9,000 INR, for one way, it is completely unreasonable for them not to provide food. Granted, it was booked at the last minute, but as a token of good will for the amount of money we are putting in, they should provide food for them."
Cons: "Extremely poor customer service."
Cons: "The air lines third party vendor haven't provided the booking confirmation until the end which was hectic for us , the vendor is kiwi.com"
Pros: "Air flight girks"
Cons: "Rude on ticket counter. I am English speaking, He was insisting me to understanding in TAMIL. WEIGHT LAGUAGE MORE KG to make money. Lie to give me a window seat."
Pros: "our taxi got caught in traffic and we were late to the airport. But the plane was late in arriving and therefore in leaving as well. The crew working quickly and efficiently to board us all and they were all very nice."
Cons: "Crew responses were very bad"
Cons: "The flight was late. I'd have missed my connecting flight from Delhi to the UK and, therefore, hired an expensive taxi to take me to Delhi. Spicejet could not change my flight to another airline nor issue a refund. They promised a small refund but that hasn't come through."
Pros: "It was very nice"
Cons: "Flight was delayed by 1.5 hours, no aero bridge to enter the flight"
Airlines flying to Kerala have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kerala
Masks required on board, masks provided on flights to Kerala
Social distancing seating
Middle seats unavailable to book on flights to Kerala
Testing for antibodies, testing for symptoms for flights to Kerala
Waiving of change fees. Search flexible flights to Kerala