Pros: "Loved it"
Cons: "Sit was a little tight"
Pros: "crews are ok. but they run out chicken entre. awful."
Cons: "entertainment was poor. use remote control, really."
Pros: "Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort."
Cons: "Media choices were not interesting to me. Used my own device instead."
Pros: "smoothing take off and landing"
Cons: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."
Cons: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"
Pros: "La tripulación excelente y nos dieron un obsequio"
Cons: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."
Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."
Pros: "Crew etc excellent"
Cons: "In flight WiFi expensive and not reliable"
Pros: "Crew was professional"
Cons: "Plane is dirty Food is disgusting Bags treated so badd"
Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"
Pros: "Entertainment system, crew responsiveness"
Cons: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Cons: "Entertainment for a 4 hr flight was terrible"
Pros: "Excellent crew and food."
Cons: "No WiFi."
Pros: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Cons: "They could have checked the bathrooms more often as trash bins were very full."
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Cons: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
Pros: "Good service, clean aircraft, friendly crew"
Cons: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."
Pros: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Cons: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
Pros: "Comfy, good food, good service"
Cons: "No internet. Limited movie options."
Cons: "Seats and legroom too small"
Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"
Cons: "Service is great and the plane flew so smooth"
Cons: "I did not like the entertainment because it did not work well!!!!!"
Cons: "Entertainment - screens are not user friendly and bad visibility in day light"
Cons: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Pros: "Nice flight attendants, frequent fluid services."
Cons: "There was no Wifi in the plane."
Pros: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Cons: "Could have a bit more choice of movies but wasn't bad"
Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."
Pros: "Service was very good"
Pros: "Quick and easy boarding and decent crew."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."
Pros: "The airplane was spacious."
Cons: "The omelette was too tough."
Pros: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Pros: "The crew members are amazing."
Cons: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."
Pros: "I loved the hospitality and the smooth comfortable flight. The plane was full but there was enough space for everyone to relax comfortably during the flight."
Pros: "The crew were very friendly and helpful."
Cons: "I am a very tall man and was unable to have an exit row seat. It was not explained why just that they were not available. When I booked the flights I was told to get to the airport as early as possible as exit row seats cannot be booked."
Cons: "I gave the food 4 stars only because of better meals that I have had with a different but similar class airline. It is good food but it is not excellent."
Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"
Pros: "One of the best cabin crew. Curtious, friendly, helpful and we're always available in the cabin."
Pros: "Was the crew amazing"
Pros: "The crew and the flight was well managed. Overall, I would fly MEA again and recommend it to someone else."
Cons: "The entertainment was dated and not of good quality."
Pros: "Professional staff."
Cons: "The flight info on the screen has to be much better"
Pros: "i couldn't check In, and i had to purchase a new ticket from airport. i hope i can talk to someone who can help me"
Pros: "Friendly crew and smiling"
Cons: "Entertainment movies being cut off before landing and long advertisement ahead of starting movie"
Pros: "Super safe and comfortable"
Cons: "The food"
Pros: "Everything was as expected. Felt like there was more leg room than other economy flights."
Cons: "It was a short flight so I can’t complain very much. The food was underwhelming."
Pros: "Great food, big bags of peanuts, great entertainment options with high quality earbuds provided."
Cons: "Standard legroom seats that move forward if you recline- meaning if you are tall you cannot recline"
Pros: "An okay flight"
Cons: "Everything But still a cheap short flight"
Pros: "Quick boarding, no hassle, great crew"
Cons: "The food isn’t interesting, but that’s okay for a short leg"
Pros: "Crew on floor and boardind"
Cons: "Very hot in the plane"
Pros: "Plan was full but loading of passengers and most importantly managing their hand luggage was incredibly efficient and timely."
Cons: "Overall a great experience"
Pros: "Very spacious and new aircraft from MEA. What’s more, the captain landed the plane exceptionally smoothly but that’s no surprise from coming from that airline."
Cons: "Flight was later Seats are not comfortable"
Pros: "Food & service"
Cons: "Legs room Delay in departure without apology or explanation Duty free cabin crew didn’t come back to take my order"
Pros: "Always a pleasure to travel with MEA!!!"
Cons: "When u r listening to a movie and the crew speaks to the passengers the voice is extremely high. Very disturbing"
Pros: "Direct flight"
Cons: "Food and entertainment selection can be improved"
Pros: "Straight flight"
Cons: "Good was mediocre"
Pros: "Even though the flight was short, the still served us a very nice snack. Also the seats seemed to have more leg room that other airlines."
Pros: "The service is amazing!"
Pros: "Kayak is a wonderful site for ticketing."
Pros: "Lots of extra space. Good movie choices. Headphones provided. Thanks for everything"
Pros: "Very good crew and smooth flight"
Cons: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Pros: "Staff were so nice"
Cons: "Food is so so"
Pros: "good service"
Cons: "plane was very late"
Cons: "Boarding..no priority for families with small babies"
Pros: "The crew is very helpful and very friendly"
Cons: "The delays while boarding"
Cons: "Everything Delay in departure No earphones No pillows"
Pros: "It was amazing best flights with MEA"
Pros: "I like the new plane and its cleanliness, the professional take off and landing, the friendly welcoming and the helpful crew. There was no food due to the short time of the trip, however, a juice box was offered and other on call request were fulfilled."
Cons: "The delay in boarding and departure is not a respectable or a pleasant issue, irrelevant of any cause."
Pros: "Best service, comfortable and pretty crew"
Cons: "Flight was delayed for almost an hour!! You have to wait for double the flight duration, which doesn't make much sense."
Pros: "I was surprised on my short hour long flight that they still served a food tray. Sandwiches were OK, also included a pudding cup, a juice box and a water cup, more than expected and pleasantly surprised."
Cons: "Even after online check in I could not enter through security until I checked into the airport counter, streamlining that process would be more appropriate, especially if you arrive at the airport an hour before the counter opens."
Pros: "Staff smiles"
Cons: "The sea food pasta is not a plate to suggest during flight as it was prepared the night before in Beirut took the flight beirut Istanbul at 8:00 am and then served at 11:59 am in board ist beirut It was a very bad taste"
Pros: "The flight was very comfortable , taking off and landing were Excellent , didnt feel at all any bumping againt runway"
Cons: "Cant say much that i didnt like it but there was a chewing gum left on the duty free guide book was left there and Passed unnoticed by cleaning staff"
Pros: "It was fast"
Cons: "The passengers were too loud"
Cons: "The check in process in Beirut is a DISASTER - not clear where to check in and no one will answer a simple question accurately. Finally decided to use the online check-in kiosk and went to the 'baggage drop' and was told it was 'only for business class and my gold card didnt count'. The airline and the flights are OK, but the situation at Beirut airport makes you want to use ANY other available airline option."
Pros: "The flight was on time."
Cons: "Luggage services was extremely irresponsible in returning my lost baggage from Heathrow."
Pros: "As usual , welcoming crew"
Cons: "Delay for more than an hour"
Cons: "Very bad checkin - Staying in airoplane in Riyadh airport for 3 hours due to problem in baggages - missing the connecting flight and stay in beirut airport for 9 hours - first and last time to get MEA ticket"
Too difficult to indicate and receive vegetarian food. And staff was rude about it. Other passengers felt sorry for me.
Cons: "They won’t allow me to fly"
Pros: "the business class seat setting of the new dreamliner the plane is brand new flight schedule was ok"
Cons: "crew must be better trained quality of food should be improved entertainment system should have richer content"
Pros: "The food was good."
Cons: "The seats aren’t comfortable and way too small."
Pros: "They had movies to watch"
Cons: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Pros: "In flight entertainment and lunch served. Special accommodations made for our child."
Cons: "Nothing...a wonderful experience!"
Cons: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Pros: "Delivering of luggage"
Pros: "Rapidity for delivering the luggage"
Cons: "Verification of visa"
Pros: "Plane in good condition"
Cons: "Seats are tight"
Pros: "Nice planes. On time. Very friendly crew."
Pros: "Comfortable economy"
Cons: "No entertainment options; no coffee/tea service"
Pros: "Crews was excellent"
Cons: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
Cons: "Take off on time. Seats are not comfortable."
Pros: "Service not bad, other then that not good"
Cons: "Straight flight is better then connecting"
Cons: "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"
Pros: "Nice experience except for the delay in Dubai."
Cons: "Any delay would have been nice. we really had to run a lot in El Cairo Airport in order to catch the conection flight to Madrid."
Pros: "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
Cons: "Food is average"
Pros: "The pilot"
Pros: "Short flight"
Cons: "Quick orocedure"
Cons: "The delaying of the flight for almost an hour with no obvious reason !! Not respecting other people’s schedules and no compensation whatsoever... very poor management..."
Cons: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
Cons: "TV screens were blurry and not working."
Pros: "everything was good especially the timing and entertaining it all good."
Cons: "keeping to the time most especially."
Cons: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."
Pros: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
Cons: "Everything is bad, food is horrible, tea is cold, AC is not cold and not serving even water for 2 hours since the take off. When arrived we got transported to terminal in old bus after waiting long time for the bus to return from taking the first patch of passengers."
Cons: "Long time at jfk airport"
Cons: "The same problem I see with Egyptair company, Flight attendants need to learn some manners how to deal with guests, and most importantly LEARN ENGLISH. These are just waitresses brought straight from some Bus company or Train company."
Pros: "I visit it before I like this country"
Cons: "I chipped my tooth eating your food and no one could help me except to say sorry"
Pros: "no food no entertainment"
Cons: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"
Pros: "Upgraded to business class at the ticket counter for a very reasonable price- comfort and ease."
Pros: "Everything worked as advertised."
Cons: "Nothing .. everything worked just fine."
Pros: "Crew was Excellent Food was great Seat was very comfort I will keep flying Egypt Air and i recmmend it strongly. Weight allowance so generous especially for frequent flyer Gold memebr and above."
Cons: "Entertainment needs more enhancement"
Pros: "Boarding and take off are on time. Landing was super."
Cons: "Not applicable."
Cons: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"
Pros: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
Cons: "Having more movie options would have been good."
Pros: "The crew and the easy boarding"
Pros: "They make us feel the tickets are discounted, and when you arrive to the airports for international flights which is normally allowed 2 luggage, they informed us we are allowed only one bag and charge for the second bage $125.00 also they told me that my carrying on is too big and charge me another $125.00 . I have had traveled with the same carry on many time but that's the new way of EGYPTAIR scams. Will not travel with them anymore..... They're the worst service, you will only see the cabin crew during the meal time , with almost 12 hrs flight you will see the crew only twice !!!!! The worst experience we ever have"
Pros: "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"
Pros: "The guy that checked me in moved my seat to an emergency exit row-had a lot more leg room!"
Cons: "It was delayed for 2 hours for no reason. One of the attendants had a friend on the flight and talked to that passenger a good portion of the flight. Food looked awful, I didn't take the meal."
Cons: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Pros: "Staff was efficient and pleasant. The food was excellent and nicely served."
Cons: "The lie flat seats were narrow and not very comfortable."
Pros: "It’s OK"
Cons: "Need improvements"
Pros: "The seat. The BC lounge , the A380 BC. The food the service all ex excellent !"
Cons: "The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all"
Pros: "Crew were very pleasant"
Pros: "Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available"
Cons: "As above"
Cons: "They upgraded me to business since I am gold member"
Pros: "Both planes had USB ports for charging phones. Food was better this time."
Cons: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
Pros: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Cons: "Crew was a little rude"
Cons: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
Pros: "Vegetarian meal."
Cons: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Cons: "Boarding process very delayed and we tired in this journey"
Pros: "On time, confortable flight. Love the A330 seat arrangement."
Cons: "Boarding a bit chaotic at Abu Dhabi airport and there was no electronic display indication at the gate that it was the flight to Beirut."
Pros: "Comfo seat"
Cons: "Too ismail for the seat"
Pros: "The aircraft , the cleanliness and the hospitable staff"
Cons: "The food was not as per the standard, the ticket said lunch but we got refreshments . The boarding took lots of time as they have forced us to remove a 1 kg excess to the 23kg allowed . Staff should make sure that people are sitting on their designated seats, rather than just guiding them to their seats. At least 4 were sitting not on their seats in row 15 and 16, these are what I saw"
Pros: "Customer service very good"
Pros: "I wish I could remember the fight attendant’s name - she was probably the best flight attendant I’ve ever had"
Cons: "Plane was very crowded as compared to the A380 I flew over on. also the meal services on the Trip over was much better than this return flight"
Pros: "They never cared about non-muslim passenger as the flight is full of muslim passengers."
Cons: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."
Cons: "Same food both time! All mixed! No one passes water or pick up trash"
Pros: "Again, excellent flight crew."
Cons: "Nothing to dislike."
Pros: "Good movies"
Cons: "Horrible food and beverage service as mentioned above"
Cons: "I was teared very bad while in Cochin Air port. over weight, was the issue, well I told them let me remove some stuff to reduce the weight. They didn't allow me to do that, made me to pay 200 $. didn't worth it . I was ready to throw some stuff in the trash.staff at Etihad Counter was arguing and show no professionalism end of the journey found my 2 pots were broken. Crew was nice ."
Cons: "Staff saw us a burden. They need to accommodate the needs of family with children who might need food at odd times."
Pros: "Nothing special"
Cons: "The flight crew was rude."
Cons: "The seats we had were very hard to recline. For the first 8 hrs of the flight w my sister and I could not get the seats to recline The flight attendants would pass us by without asking we wanted anything to drink. We felt totally ignored particularly dine we were seat in the center two seats in the middle section."
Cons: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."
Cons: "This plane was quite noisy. Noise cancelling earphones helped but it was noticeably different to the next flight with air Berlin. That cabin was significantly quieter."
Pros: "Perfect from start to finish. A beautiful experience."
Cons: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."
Cons: "Our connection from NYC was missed due to delay in leaving Abu Dhabi. The NYC connection wasn't request to wait for us, maybe five minutes would have been enough. After that, they took no care to book in a latter flight. They assigned unconfirmed tickets, which were not honored in the other terminals. I was able to get a seat in the third flight after, others were still left waiting. It took us longer to get a 1.5 hours connecting flight than to cross the Atlantic."
Pros: "Everything from crew to food"
Cons: "Having stand online to check in again/"
Pros: "The crew was rude. And did not answer when called upon."
Cons: "Nimah... I believe her name was. The stewardess for my area. Row 81k"
Pros: "In flight service and amenities"
Cons: "Long layover"
Cons: "They have restrictions more than any other flight about the size of the hand luggage- My parents were allowed to bring one hand luggage without any problems, but they were not allowed to take it back because it was "Big!" it did not put on weight or get fat! its a hand luggage that stays the same size! They blame it on the TSA and say it has to fit in and asked us to pay 325 $ to take the same bag that they brought things in."
Cons: "I couldn't sleep on the plane."
Cons: "Going to Cairo my luggage was delay in Abu dhabi and the luggage service at Cairo airport was the worst i have ever seen in my traveling live it took one day for my luggage to arrive to Cairo and it Came wet and everything in side was wet and they give me PH# to compliance never answered i West one day just chasing my luggage i will never advise anyone i know to fly Etihad bad bad experience never Again"
Cons: "The food was lacking. Even though it's a short flight they could have offered more than a muffin and a yogurt."
Cons: "No proper entertainment on board which would have been fine if the cost of the flight was less.. but considering other airlines provide better entertainment for the same route and less expensive tickets makes its not ok."
Pros: "Liked the staff in the hotel and the official who accompanied me thru Abu Dhabi airport."
Cons: "Had to stay few hours in nearby airport hotel which was not up to the standard I hoped. The connection to other airlines ( for my new boarding pass) was very confusing. I had to get out of LAX to go to AA terminal for my connecting flight to SFO. Then again I had to take an airline transport bus to go to my desired gate."
Pros: "The staff for our flight were all extremely friendly and accommodating. They came through the cabin several times with drinks and snacks and ensured we had the most comfortable flight possible. I thought the entertainment choices were excellent and really provided a wide array of genres and a unique multicultural assortment. Meals were very good, served in generous portions, and having a vegetarian diet I was happy to be so easily accommodated. I was lucky enough on this flight to have a row to myself so I could spread out."
Cons: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Pros: "The crew was attentive and genuinely friendly / helpful."
Cons: "Many passengers were rude, standing in the aisle near the entry to the restroom / galley area. The crew repeatedly asked them to sit and they would sometimes ignore then outright and other times sit for a short while only to get up once again. For me the seat cushion was a bit hard for such a long flight."
Pros: "the journey, staff and overall experience"
Pros: "Great cabin crew."
Cons: "Severely banged piece of large luggage to the point the handle doesn't even close. Noisy children, and such a filled flight that staff was having a hard time attending to needs of all passengers. Food areas were smelly as were toilets towards end of flight."
Pros: "Timeliness of the flight and communication from the flight deck."
Cons: "Particularly on the flight from Abu Dahbi to Washington, D.C., attendants were rude with not only me, but other customers. They were short in their responses, forgot requests multiple times, and didn't make the little bit of extra effort to provide translators in Arabic, ensure an elderly lady next to me had the meal she needed, and secure the food options that we asked for. Our row was told us there were no more chicken meals for example, when we saw an attendant on the other side of the plane offer consistent chicken meals for multiple rows to come. They were just being lazy and didn't even want to ask."
Pros: "Nothing specific..."
Cons: "I know this sector is can be tough on the crew... But got a very routine service with not much eye contact... For my coffee was given one sugar/creamer... Before I could ask for another the steward moved away... Didnt bother to check if I am fine...., Also, they ran out of water around landing time :( Entertainment was not available until after 10 or 15 mins take off and cut 10 mins before landing... Felt like second class..."
Pros: "Business Class is amazing! From the time you step on board the staff is helpful, courteous, and provide excellent service. The private seats were comfortable, food was good, and overal this was a great flight!"
Cons: "I didn't like they seperated me and my friend with different seat assignments."
Cons: "The flight from Riyadh ALWAYS leaves late. Arabs have so sense of punctuality."
Pros: "crew very friendly....always ready to serve"
Cons: "seats too uncomfortable......leg spacing too tight.....person sitting at window wanted to go to restroom or just wanted to gets up ....everyone from the row.....gets disturb."
Pros: "Nothing special."
Cons: "Food is not great. Coffee and tea service is bad. Coffee is very cold. They are rVery picky about cabin luggage. If if .000001 lbs are more they want us to take small item for example a pen from the bag. Due to this itself I do not want travel in future.ude if u ask something."
Cons: "Windows locked dark for whole flight in the DAYTIME going over spectacular scenery in Norway and Greenland. No eye shades given out. Totally depressing. Food very mediocre with nothing Arabic in spite of great Arab food."
Pros: "The crew was great. Easy checking in. Comfortable ride."
Cons: "Food selection."
Pros: "Boarding process was very fast and crew were highly helpful"
Cons: "No entertainment in the flight No screen !!!!"
Pros: "Crew was not helpful they also spoilt my luggage"
Pros: "Shashakani ishi nakrd awa la hamwy xraptr bw"
Cons: "Shashakani bardam man ishi nakrd flim yan goraniak gwe bgrin"
Pros: "The ticket is for anther destination and I purchase another ticket hi rate pleas sent me my money back"
Pros: "Friendly pilot and crew"
Cons: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."
Pros: "The aircraft is new and the crew are nice"
Cons: "More food and more toilets"
Cons: "Boarding should be better."
Pros: "Greatest crew ever."
Pros: "Friendlty crew"
Cons: "Everything else"
Pros: "The flight schedule was better than any other carrier. The flight crew was very helpful."
Cons: "The space between rows really seemed much narrower than a year ago."
Cons: "They must have minimum 2 main meals and the third sandwich. They must have drinks between the meals. They must tell the passengers what next when there is a problem."
Pros: "Flight attendant Hazeem was great."
Cons: "The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office."
Pros: "Crew was super friendly and seat was comfortabke"
Cons: "We need to be reimbursed for our flights that THEY canceled."
Pros: "The flights were on time."
Cons: "Food could have been better. ."
Pros: "flight attendants were VERY professional and attentive."
Cons: "the bathrooms were awful (likely due to disgusting passengers - but possibly a tidy up by staff could improve the situation). Of course there was a child that screamed for 9 of the12 hour flight - possibly staff could cajole the child/help the parent (?). The movie selection was a little outdated"
Pros: "flight was fairly empty, so very comfortable seating as nearby seats were not occupied."
Cons: "everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!"
Cons: "Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation."
Pros: "All are okay"
Cons: "Nothing majer Food is simple - sandwich"
Pros: "Crew exceptionally nice"
Cons: "Tedious security before boarding. Cleanliness could be better."
Pros: "Boarding was no frills and quick, service onboard the plane was an orange juice, however, it’s a 45 min flight and didn’t expect much else. No entertainment onboard."
Cons: "This grievance has to do with AMM airport. If you have a connecting flight, you will have to clear customs with your hand luggage and go to departures, you will have to go through security checks again and passport control, our connecting flight was 35 mins from arrival and we had to run to make it."
Pros: "Evry thing Time keeping Food Survice"
Cons: "No internet"
Pros: "Time keeping And evry things"
Cons: "No internet on the plane"
Pros: "The plane was new and spacious."
Cons: "Crew served old and cold coffee."
Pros: "I kept calling the airline and no one answered to change the dates because of a passport emergency and ended up missing the flight"
Cons: "No one answers in case of emergenciess"
Pros: "I was quite happy with the space the seats offered in coach! I stand 6'2" and I was quite comfortable. Even when the person confront of me tilted there seat back I still had room to stretch my legs for our 10h journey home. I was also very happy the ticket I had purchased came with a complimentary stay at the airports hotel and a free meal. This was fantastic considering my layover in Amman was 11hs. It was very clean & the staff were very helpful and polite."
Cons: "Not having the option of which meal I would like. They just popped down infront of you what ever they grabbed ."
Cons: "Our check in luggage was opened. And the expensive perfumes we bought were missing. Some perfumes were taken without the boxes. Empty boxes were left. and some were taken with the boxes. Atleast $500 worth of perfumes were stolen from us 5 passengers luggages."
Pros: "Fast check in, Comfort seats"
Cons: "The service was rude and they couldn’t give us an explanation as to why we couldn’t ge tvoarding passes when we booked 3+ months ago."
Pros: "On time and very efficient"
Cons: "The food offering was poor"
Pros: "Non stop flight"
Cons: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."
Pros: "Nothing to like on this trip"
Cons: "The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian."
Pros: "Timing is great"
Cons: "We suppose to have a hotel in transit, but they lied to us and asked us to pay 130 $ for that hotel which supposed to be free! The hotel is SUPER DIRTY and is not even suitable to animals. Beside tha you have to pay for food which is very limited and very bad taste. After we reserve the hotel, we had to wait 3 hours until the big lazy boy to come over and escort is to the hotel shuttle. Over all, was the worst experience for me and I will NEVER EVER try this airlines again."
Cons: "zero entertainment..the worst movies and music mix..not enough food"
Pros: "The kosher meals could use a serious upgrade and the employees on board could be a bit more accommodated when it comes to food and drinks."
Pros: "Staff and service was exelent"
Pros: "The flight was comfortable for an economy ticket. The food was relatively good compared to usual flight meals."
Cons: "Flight was delayed with no official status update, the gate even kept saying “Last call” when there was clearly no plane. No official boarding time was provided when the plane showed up, so I had to wait at the gate rather than taking a stroll through the airport. It ended up taking more than the “5 minutes” they kept stating every 5 minutes."
Pros: "Ability to switch to exit row seat as plane was not full. Tea was nice."
Cons: "Audio/Video system very outdated. Sound had background so was unable to watch movie. Temp in plane was too warm. Plane interior was beat up."
Pros: "The plane was nice and clean."
Cons: "The food wasn't that good for me, the dessert was good. Not all the crew members were friendly with the passengers."
Pros: "The juice box they gave us before take off"
Cons: "Nothing really"
Pros: "More food please"
Cons: "Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty."
Pros: "Excellent service"
Pros: "Lots of movies or tv shows to choose from in entertainment system. There were only 20 people on my flight, so lots of room to spread out."
Pros: "Seats were comfortable, staff was extremly friendly"
Cons: "Boarding the plane was very disorganized on return"
Pros: "We were three people with 4 bags each bag around 20 kg Except the fourth bag was 10 kg They saying each person he has to have one bag. And they said you have to pay around $ 300 for extra bag and that bag didn't exceed 10 kg despite when I went to Amman from Melbourne didn't tell that but they told on the way back despite I have the same bags, That's absolutely unfair."
Cons: "Service not good"
Pros: "Quick and easy boarding process, nice person at check-in counter"
Cons: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."