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Cons: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Pros: The crew and the food

Cons: The entertaiment selection. Should get better movie, TV and news selection

Pros: Seats were comfortable.

Cons: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Pros: Crewwere polite and competent. Seats felt a little cramped.

Pros: Crew wonderful.N

Cons: None for now.

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Pros: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Cons: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Pros: Plane was clean

Cons: Food could be better!

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Cons: It would be nice if at least snacks and a cup of water were provided.

Pros: The time and the route and seat pitch.

Cons: Food and crew.

Pros: Crew.. single person was okay. Overall company operation plus late flight was poor

Cons: Luggage handling could be better. Flight on schedule will be good.

Pros: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Pros: The crew was fabulous. Very helpful and upbeat!

Cons: The food wasn’t very good.

Pros: Very comfy seats.

Pros: Comfort

Cons: Wifi on klm

Cons: It's KLM. What else do you need to know.

Pros: The crew.

Cons: The time between flights.

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: The crew.

Cons: The time between flights.

Pros: Services is good .

Cons: Food can be better

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Crew and stewardess were fantastic

Cons: Bathrooms needed cleaning on the long trip from Addis Ababa to Houston! They were nasty because guys can’t seem to hit the hole. So there was urine on seat and on floor.

Pros: NA

Cons: NA

Pros: Great Crew.

Cons: Improve baggage charges

Cons: Chicken was undercooked. No power outlets.

Pros: wery slow working.

Cons: The fod. Never Etiopian again.

Cons: Good crew

Cons: The cabin attendants attitude need to be warmer and friendly. The food was not good.

Pros: When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon.

Cons: Everything was ok and no delays

Pros: Actually everything

Cons: Nothing

Pros: Punctual

Cons: Aircraft

Cons: How you book for me two tickets and you take the money for same day going and retuning

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: My air hostess was very friendly and kind

Cons: Food for vegetarians

Pros: Literally nothing.

Cons: It could have happened.

Cons: Canceled

Pros: Crew members were very friendly.

Cons: It would help to train them on how pour wine without spilling.

Pros: Crew.. single person was okay. Overall company operation plus late flight was poor

Cons: Luggage handling could be better. Flight on schedule will be good.

Pros: Crew were polite

Pros: Crew members were very friendly.

Cons: It would help to train them on how pour wine without spilling.

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Cons: Too warm in the cabin

Pros: Crew was friendly and everything was perfectly on time!

Pros: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Cons: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Pros: everything was fine. uneventful

Cons: food

Pros: Literally nothing.

Cons: It could have happened.

Pros: quick entry - but it was not a full flight!

Pros: Captain was trying to uplift passengers spirits

Cons: Flight should have full service instead of snacks and the wasn't any entertainment on a flight for 4.5hrs to 5hr

Pros: Comfortable seat.

Cons: Crew seemed to be having an off day. Not as organized and we’re rushed.

Pros: Too short For my experience is not hectic

Cons: Entertainment crew food

Pros: The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice

Pros: My sleep

Cons: Food