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Cons: My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo.

Pros: Turkish got us on board although our incoming flight was delayed.

Cons: Food of poor quality and possibly unhygienic as I developed tummy problems.

Pros: Loved the amenities kit. The hostess was very nice and always helping with a smile.

Pros: Good food and great entertainment system.

Cons: As close as an hour to takeoff, we had not received any confirmation from the gate that we would be boarding there. Upon asking the gate attendant at our supposed depature gate if if was indeed the gate depating for Kabul, she "had no idea." To begin boarding, people just randomly started lining up without any formal announcement ever occuring.

Pros: All was well but missed my bag and one opened

Cons: Missed my baggage and one was opened and wrapping removed

Pros: I don't think I say anything I liked.

Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Pros: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Cons: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Pros: good onboard service

Cons: the business class wasnt really so good to my expectation.

Pros: Crew were very friendly

Cons: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

Pros: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Cons: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Pros: Good service

Pros: Speed boarding process.

Cons: No entertainment system on a 3 hour flight...

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Cons: 2 hr delay

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Cons: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Cons: Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us

Pros: Over all everything was great, except the bags check in

Pros: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Pros: Nothing to mention

Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Pros: Nice people and good service

Cons: Not much

Cons: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.

Cons: Everything was great on our flight.

Cons: The pplane was two hours late to depart due to technical issues.

Pros: Comfy seats, quick service.

Cons: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.

Pros: THe crew was super

Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear

Pros: Generally flight attendant was nice and efficient. Excellent service and

Cons: Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed.

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

Pros: Meals, comfort, polite staff

Cons: Nothing

Cons: I missed this flight, because my previous flight was delayed

Pros: Flight was fine. No complaints there.

Cons: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.

Pros: Check in was quick as well as boarding.

Cons: Seats far too narrow.

Pros: Flight was on time. Helpful crew.

Cons: Poor food.

Pros: Plane too cold hard to sleep, no blankets or pillows

Cons: late cold plane

Pros: Very nice new plane.

Pros: The Jetstar flight was smooth and on time.

Cons: Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle.

Pros: The meals on Japan Airlines (JAL) were delicious!

Cons: Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle.

Pros: Flight was on time. Friendly crew and professional.

Cons: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.

Pros: Reliable, modern cabin, nice crew

Cons: Some more music choices would be nice

Cons: Seats are too cramped for an international flight.

Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Cons: Nothing!

Cons: Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack.

Pros: They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever.

Cons: Nothing negative about this flight.

Cons: Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me

Cons: See above comments.

Pros: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg

Cons: Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again

Pros: Check in was quick as well as boarding.

Cons: Seats far too narrow.

Pros: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Cons: Please see what was written above. There was nothing good about this flight.