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Cons: Seats not comfortable for long haul, better care

Pros: Crew was fantastic!

Pros: Nice people

Cons: Some games for kids

Pros: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: More comfortable seats

Cons: We parked at the furthest possible gate in international. Ridiculous walk!!

Pros: Boarding process and customer service

Cons: Food could have been better and seating comfort

Pros: let me wait for next flight 24 hours later

Cons: getting me on my flight and let me wait for 24 hours

Pros: Crew was attentive. Timings were spot on.

Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Pros: Nice and attentive crew.

Cons: Seats not comfortable in premier economy.

Cons: Thé qualité officielle the images

Pros: The crew

Cons: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Pros: Great company. Good service. A+

Pros: Crew great and aircraft was good

Cons: A little more space in sits

Pros: They are affordable

Cons: They have no entertainment and bad food

Pros: Crew were nice

Cons: Sitting place too small

Cons: More regional movies for India

Cons: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....

Cons: Love it

Pros: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Pros: NA

Cons: Both flights through Detroit were re-routed, our luggage was lost for 4 days.

Pros: Amazing crew and on time flight

Cons: None

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Cons: Good service no delayed

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Cons: Seat legroom

Pros: Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!

Pros: Everything! The service was exceptional!

Pros: Na

Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Pros: Not much, seats are super uncomfortable

Cons: Better code sharing with KLM

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

Pros: Food and drink was good.

Cons: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.

Cons: The toilets were filthy. The tv touch screens didn’t work

Cons: Chicken was undercooked. No power outlets.

Pros: Crew was professional, qiality of food great

Cons: Boarding is better done row-wise than by alphabetical groups which is arbitrary

Pros: I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)

Cons: Nothing comes to mind.

Pros: Food and services

Cons: Seating leg space

Pros: Everything went very well. The staff were the nicest most helpful people ever. Great food too.

Pros: Nothing

Cons: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies

Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!

Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!

Pros: Boarding was done well and plane was on time.

Cons: The staff was not very friendly and very lax in prep for take-off and landing.

Cons: How you book for me two tickets and you take the money for same day going and retuning

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Cons: A great flight!!

Pros: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Cons: The entertainment wasn’t working initially.

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Cons: I could not check in online and BA is not available on the kiosk in the airport.

Cons: Seat angle adjustment was not the most comfortable for sleeping.

Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Pros: Crew memebers

Cons: Nothing

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.