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Pros: Pleasant flight

Cons: Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea.

Pros: No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option.

Cons: No AC regulation, planes are old, and very cramped waiting spaces for bathrooms.

Pros: Nothing

Cons: It was a rip off. Surprise charges are unacceptable.

Pros: Everything

Pros: food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats

Pros: I like that china eastern upgraded their planes and they have individual entertainment in each seat. I like that the plane is newer and clean and nice crew

Cons: The food is gross and needs to be freshened up but i like that they do feed you a lot

Pros: The flight was fairly smooth. There was a good selection of movies.

Cons: Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay.

Pros: The dinner and lunch service was weird as missing components of the both services came when we were finished eating .. Breakfast was much better

Cons: Nothing. Very smooth

Pros: The flight was bigger. So didn't feel so cramped up

Cons: The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu

Pros: I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable.

Cons: The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers

Cons: The delay was too much

Pros: The food and beautiful women

Cons: The seats

Pros: Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food.

Cons: I didn't like how disorganised the on ground staff was when boarding. Also as a family of 7 we should have sat altogether and not scattered around the aircraft.

Cons: They only offer one main mean they used to offer to 2 main meals plus breakfast.

Pros: No significant problems, left on time and was uneventful!

Cons: It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.

Pros: gate staff very helpful in assigning seats. flight smooth and flight staff competent. Choice of 3 meals in economy. Nonstop flight to our destination a plus.

Cons: Cannot select seat prior to flight.

Pros: Good price and had entertainment and meals that were tasty.

Cons: Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

Pros: Crew is nice and always ready for helping.

Cons: Food was terrible and not fresh

Pros: It got me there

Cons: No good movies

Cons: Prices should be lowered and more direct flights from EWR airport.

Pros: Food is good. Staff excellent. Trip was smooth

Pros: Fully flat seats, friendly crew, good food. Excellent price

Cons: Dated slightly worn seats

Pros: Good movie selections

Cons: Food wasn't as good as usual on Turkish flights.

Pros: Good, staff

Cons: Delayed flight 1 hour

Cons: Personal and service were grea!

Pros: No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option.

Cons: No AC regulation, planes are old, and very cramped waiting spaces for bathrooms.

Pros: I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular.

Cons: I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both.

Cons: No coffee, only water.

Pros: Pleasant flight

Cons: Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea.

Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Cons: The plane is not comfortable, but the flight is very short. It balances out.

Pros: Speedy boarding process, good meal choices.

Cons: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Pros: I enjoy my flight

Cons: Again no complains

Pros: Speed boarding process.

Cons: No entertainment system on a 3 hour flight...

Pros: Quick boarding and takeoff

Cons: The sound connections for the in flight entertainment was faulty. Bring your own device would be better. Seats were uncomfortable, they need replacing.

Pros: on time departure, early arrival

Pros: The stewardess with the amazing figure! I didn’t use the entertainment or order food so I can’t comment on those.

Pros: It arrived on time.

Cons: The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!

Pros: Staff very pleasant

Cons: Evening snack was not the greatest breakfast was pretty food

Pros: Flying with KLM is a pleasure

Pros: The flight was perfect! Great food,movies and I even got to sleep !

Cons: All was well!

Pros: Very friendly and helpful crew.

Pros: Nothing

Cons: It was a rip off. Surprise charges are unacceptable.

Cons: Lack of legspace

Pros: Everything

Cons: No coffee, only water.

Pros: I liked the part of entertainment, bunch of free movies we could watch

Cons: the Meals. It could have been perfect when there was other options than vegetarian.

Pros: Relatively fast flight

Cons: No entertainment or perks at all. And the worst thing was that before flight, they closed us in an insulated gate especially for flights to Tel Aviv, something made out of the 1980’s with a small kiosk with cold sandwiches and “espresso” from an automatic machine, if we knew this is the case, we at least would’ve bought something to eat before entering the 80’s terminal/gate.

Cons: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com

Pros: Airbus seats, n/a considering short flight

Cons: Some staff ignored us in our isle

Pros: For other people it seemed to work.

Pros: I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)

Cons: Nothing comes to mind.

Cons: See above comments.

Cons: On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation.

Pros: I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular.

Cons: I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both.

Pros: Flight attendants were fast and polite and helpful, more room for feet than other airlines, free meals. Sandwich was good, dinner so so.

Cons: Flight delayed boarding by one hour (not weather related).

Pros: Nothing

Cons: It was a rip off. Surprise charges are unacceptable.

Cons: They charged the extra money for nothing it’s looks like e little bit weird

Pros: I like that china eastern upgraded their planes and they have individual entertainment in each seat. I like that the plane is newer and clean and nice crew

Cons: The food is gross and needs to be freshened up but i like that they do feed you a lot

Pros: The flight was fairly smooth. There was a good selection of movies.

Cons: Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay.

Pros: The flights were on time and the staff were very helpful with everyone’s needs.

Cons: Long walk with poor signage and needs multiple immigration and security checks even if you are just transiting