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Pros: The efficiency of international check in at BKK.

Cons: The food on the flight is HORRIBLE!!! The stewardess are lacking in communication skills and DOES NOT engage with customers.

Pros: Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”.

Cons: The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight.

Pros: Exelent landing!

Cons: Food

Pros: Was a short flight and was on time

Cons: The Airline was cheep to offer some soft drinks or coffee for the price we paid

Cons: The seat reclined flat for comfort.

Pros: I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks.

Cons: Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli

Pros: They were timely.

Cons: Poor entertainment, small seats, not enough food or drinks.

Cons: 4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order.

Pros: Good selection on inflight entertainment

Cons: Lack of food choices.

Cons: Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr.

Pros: The crew were ok but took ages to help you

Cons: faster service in the plane

Pros: But no in flight entertainment on the Addis to Tel Aviv leg

Pros: Selection of films was good

Cons: BA business class is getting tired and very odd configuration. Ran out of choices for food and breakfast looked like there was not enough to go round. Overnight flight, but food not served for about hour and half, and breakfast served 2 hours before landing.

Pros: Friendly Crew

Cons: The timing of the food service vs hours of flight

Cons: Generally, it was just good.

Pros: Crew professional and courteous. Smart looking cabin

Cons: Boarding process slow and boarding groups in illogical order.

Pros: Entertainment choices, comfortable seats

Pros: Professional flight attendants, kept a good schedule of offering refreshments and meals. Such a difficult task to be attentive to a passenger list that probably spoke more than 10 languages. Polite and patient throughout.

Cons: my bag was held in amman. when I was going through customs and my bag didn't appear, I approached a team member who already had my name on a list of people whose bags were delayed.. Would have saved me some time if they called the names of the passengers with delayed bags so we wouldn't be waiting for the bags to appear. I don't know if this is an issue specific to the flight crew or to the airline in general or to the airport but it did cause some grief on my end.

Cons: They only offer one main mean they used to offer to 2 main meals plus breakfast.

Cons: Evrything!

Pros: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Cons: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Cons: Boarding was late again, 25 minutes this time Seats are Too Tight

Pros: As expected. Crew was excellent.

Pros: The staff was kind and helpful. The business class was good and the updrafts was really worth it

Cons: Entertainment was poor .

Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.

Cons: There seems to be a continual problem with the ear buds connectors to the entertainment systems - they didn’t work for my random seat both ways! It was the same for my seat and the seat next to mine on return! We both had to be moved - again!! Hmmm!

Cons: The crew except one were professional, food was afool, no one at the desk in China spoke Englight. No hotel was provided after flight transit hours had increased to 10. Never travel theough Vhina Eastern

Cons: More entertainment choices in music. Easy access to wifi

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Cons: If only there was a way to be able to lie down and sleep - you would be pioneers in aviation

Pros: Being fed was amazing and watching free TV was great!

Cons: I wish there were personal fans because it got uncomfortably hot sandwiched between people

Pros: The flight was smooth, the service was friendly, and the food with plentiful.

Cons: Too much activity in the cabin during the flight.

Pros: The ctew was awesome, super sweet and very acomodating

Cons: Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it

Cons: Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!

Pros: The staff was friendly and helpful

Cons: Outlets to charge my electronic devices for the long flight

Pros: The flight timings and the arrival time

Pros: Seats near me were empty

Cons: There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free.

Pros: Flight was on time and arrived a bit early. Seat was comfortable.

Cons: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.

Pros: Seats were super comfortable and on time arrival.

Cons: Food servings timings, were not matched with the New York time zone.

Cons: The food was of very poor quality and no alternatives. Went hungry the entire flight.

Pros: Seat was ok Food was fine and the crew too.

Cons: The ground cree including yhe security were terrible Nasty and borderline unrasonable.

Pros: The efficiency of international check in at BKK.

Cons: The food on the flight is HORRIBLE!!! The stewardess are lacking in communication skills and DOES NOT engage with customers.

Pros: Flight attendants were fast and polite and helpful, more room for feet than other airlines, free meals. Sandwich was good, dinner so so.

Cons: Flight delayed boarding by one hour (not weather related).

Pros: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Pros: It was perfect to me , im in so much pain spiritually and you guys makes me feel home.

Cons: Everything was good

Pros: Excellent service and on time performance.

Cons: No Gin & Tonic Bus transfer to airplane for international flight? Twice...?

Pros: The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats.

Cons: I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better.

Pros: Flight was on time. Helpful crew.

Cons: Poor food.

Pros: The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing.

Pros: The price was great, the flight was comfortable, crew was very friendly.

Cons: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.

Cons: Everything was on time

Pros: Nice opera music available while trying to figure out the antiquated entertainment system.

Cons: Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control.

Pros: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Cons: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Pros: good onboard service

Cons: the business class wasnt really so good to my expectation.

Cons: Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais.

Pros: The flight was one time for departure and arrival

Pros: flight was fairly empty, so very comfortable seating as nearby seats were not occupied.

Cons: everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!

Cons: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment

Cons: Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did.

Pros: Crew was so nice and seats were comfortable

Pros: Crew at airports are super nice and the ride was smooth.

Pros: Good service and crew.

Cons: Seats were very very narrow.

Cons: The people handling the boarding were rude and inefficient. Not a way to staty an 11 hour flight.

Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Pros: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Cons: The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen

Cons: Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting