Daily cleaning, installation of cabin HEPA filters on flights to Malaysia
Emirates, Garuda Indonesia and Etihad Airways have waived their change and cancellation fees on flights to Malaysia. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to Malaysia.
An average direct flight from the United Arab Emirates to Malaysia takes 23h 01m, covering a distance of 5515 km. The most popular route is Dubai - Kuala Lumpur with an average flight time of 7h 05m.
The cheapest ticket to Malaysia from the United Arab Emirates found in the last 72 hours was AED 70 one-way, and AED 1,407 round-trip. The most popular route is Dubai Intl to Kuala Lumpur Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 1,407.
Emirates, Malaysia Airlines & Garuda Indonesia fly the most frequently from the United Arab Emirates to Malaysia.
Based on KAYAK flight searches, the most popular destination is Kuala Lumpur (64% of total searches to Malaysia). The next most popular destinations are Penang (12%) and Alor Setar (9%). Searches for flights to Langkawi (6%), to Kuala Terengganu (5%) and to Kuching (5%) are also popular.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Cons: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Pros: "The crew members were really nice and accommodating."
Cons: "Need more entertainment selections."
Pros: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Cons: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
Cons: "20 min late but acceptable for a 15 hr flight"
Pros: "Crew, food, time all great."
Cons: "WiFi did not work. Flight data unavailable."
Pros: "Super friendly crew. Enough food and drink."
Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Cons: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Pros: "Superb service."
Cons: "Meals were average for airlines"
Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Cons: "Better food, better selection movies"
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Pros: "Nothing beats Singapore SQ!"
Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."
Pros: "Great service and very very comfy"
Pros: "all of SQ"
Pros: "The attentiveness of the flight attendants and the new plane."
Cons: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Pros: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Cons: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "Service was great especially the food"
Pros: "The crew on this flight we amazing had a great flight Thank You"
Cons: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Cons: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Cons: "Nothing to mention, all was good"
Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"
Pros: "Christmas decorations, service, attitude of staff"
Cons: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
Cons: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "Everything great personnel"
Pros: "I paid for an economy class ticket but got first class service."
Pros: "Efficient boarding and arrival"
Cons: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Pros: "evening meal was delicious"
Cons: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Pros: "Very friendly crew & modern aircraft"
Pros: "the crews were very polite and very helpful"
Pros: "The friendliness of the staff, the food and overall the experience."
Cons: "That our bags weren't check in all the way to SEA"
Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"
Pros: "the flight time was quick , by the time you took off you practically were preparing for landing"
Cons: "nothing disappointing"
Pros: "Aircraft was OK."
Cons: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Pros: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Cons: "It would have been nice if wifi was free considering it was such a long flight"
Pros: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
Pros: "On time departure and take off. Smooth landing."
Cons: "Having to wear The face vizor is silly"
Pros: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Cons: "Food could’ve been better."
Pros: "Comfortable cabin atmosphere"
Cons: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "Crew . Food . Service was great ."
Cons: "Every things was good ."
Cons: "Toilets needs air freshener as so many passengers use them."
Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"
Pros: "Food choice was good & amazing crew ."
Cons: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Pros: "Staff is nice and polite."
Cons: "Need more movies choice and TV"
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Pros: "Plenty of beverage service and food was very good."
Cons: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."
Pros: "Great crew. Met every request and did a very professional, yet personal job."
Cons: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."
Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Cons: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pros: "Great service"
Cons: "Food was average"
Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."
Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "Food, entertainment options, comfortable seats, warm blankets"
Cons: "My volume did not work well on the entertainment system."
Pros: "Movies collections, friendly staffs"
Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Pros: "great staff"
Cons: "Some of the head phone are not working at all...."
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Pros: "Stewards were great"
Cons: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Pros: "I love this app , it's awesome it's save my money and time"
Cons: "Few selection of food."
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Cons: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Pros: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Cons: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."
Pros: "Helpful staffs and great stewardess!"
Cons: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Pros: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Pros: "Had a good experience , comfortable check in , boarding , seating and polite crew . Good part was the flight was on time and on couple of occasions before time arrival . Great entertainment options in the flight ."
Cons: "I had requested vegiterian food but they were short of veg food options . they did not have enough veg food on board from Doha to Nagpur . also it would be great if they considered more interesting menu ."
Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing . everything was fine."
Pros: "Another B787. Had empty seats next to me."
Cons: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."
Pros: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Cons: "So far nothing."
Cons: "Chicken sandwich was not good"
Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Pros: "The crew was very friendly and everything else was very good and comfortable on the flight."
Cons: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Cons: "No internet"
Pros: "Crew was great"
Cons: "They knew we would never make the connection flight and still they told us it will be fine after adding a stop which changes the schedules. When we arrived the connection plane was still there but we were never registered on it. I will ask for compensations even if I have to take a lawyer."
Cons: "7 hours on the phone all over the world so far and absolutely nobody willing to take ownership of this problem. What terrible service"
Cons: "The seats are a little cramped for economy. The headphones are not good, they are either too loud or can't hear enough."
Cons: "Food service was very slow. Flight from Dubai Seattle did not provide PPE"
Cons: "Love it! Next time, I will for sure buy tickets from Kayak"
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Pros: "Upgraded to first class!"
Pros: "The staff were very attentive and polite at all times!"
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "Good flight and on time."
Pros: "Great food and entertainment and the service was exceptional."
Cons: "Nothing i"
Cons: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Pros: "Smooth flight"
Cons: "The food"
Pros: "Smooth flight"
Cons: "The food"
Pros: "The in flight crew was friendly and helpful."
Cons: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
Pros: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Cons: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
Pros: "Leg room is always great!! Also the staff a brilliant!!"
Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
Cons: "I have no space for my legs ..i have 1.97 cm ..other things are excellent"
Pros: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Cons: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Pros: "Vego food was provided Lots of meals"
Cons: "Some of the food wasn't as tasty but it's airplane food"
Cons: "Entertainment system at my place didn't work properly."
Pros: "Good Flight."
Cons: "They changed the seats without asking."
Pros: "Excellent service and accommodation in business class. Could not have asked for more"
Cons: "Nothing to memtion"
Pros: "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."
Pros: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Cons: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."
Pros: "food wifi"
Cons: "the airplane was filthy and old the touch screen was malfunctioning"
Pros: "Excellent flight. Excellent service. Great food and on flight entertainment."
Pros: "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Pros: "Friendly crew, excellent entertainment"
Pros: "Food better than average"
Cons: "Poorly designed economy seat. Unusable wifi."
Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Pros: "Everything is wonderful"
Cons: "Tight Economy Class seats"
Pros: "All was great ! Hope i'll be able to try the business class one day !"
Cons: "Nothing. This is the best airline ever!"
Pros: "Very few passengers on the plane allowing to use more space than normal"
Cons: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Pros: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Cons: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
Pros: "The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents."
Pros: "The spacious seats and the in-flight service"
Pros: "The extra seating space - made the long journey A bit more bearable and relaxing."
Pros: "Staff are polite and accomodating. They let passengers upgraded from economy to business for free."
Pros: "Poor unprofessional service by kayak.com My flight was cancelled by Emirates and i did not receive any notification from kayak whereas i belive it was kayak's responsibility to inform me since i booked the ticket with them. Top of all their customer services reps are arrogant ! Never coming back here !"
Pros: "Children are happy with gifts. Responsive stewardess. Purely in the cabin."
Cons: "In the cabin cool. Strong working air conditioner. Long waited for a baby bassinet"
Pros: "airlines is wow as emirates high class but service is bad. even cabin crew staff have an attitude ."
Cons: "the ground staff of emirates was giving me a very hard time and almost i missed my flight in 1 minute left because of giving wrong information regarding departure section (blue color polo shirt staff) after immigration stamp exit they are standing there and you are in right place terminal but sending u in other wrong floor to get shuttle bus to go in terminal 2 and the other ground staff (emirates staff) even telling same but once I reach terminal 2 they send me back in terminal 3 again. the worse part is the shuttle bus OMG very slow like a turtle to send u back in terminal 3 again. I wish it never happen to anyone as well. running until the last minutes even I came early its like nothing, very bad experience. (the bad things is I suppose to have flight morning but because I came late 1hr and departure stop from it. I cannot have the flight so I rebook the morning flight to afternoon flight like a bought a new flight roundtrip just to catch up for my day but. so imagine if I missed my afternoon flight too because of wrong information given by ground crew staff , who will pay for my flight? its me again and bad thing I need to wait until next day to catch up another flight incase:("
Pros: "Also spacious even though the plane was smaller than the NY to Dubai plane."
Cons: "The flight wasn't as nice as the flight from NY to Dubai. I guess it's because the plane was older."
Pros: "Crew was amazing good friendly and seats was also very comfortable"
Cons: "The airline should make food better to make travelers satisfied thanks"
Pros: "sorry had to cancel due to covid-19"
Cons: "sorry had to cancel due to covid-19 still waiting for refund ??"
Pros: "Efficient airline, friendly staff."
Cons: "Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money."
Pros: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Cons: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."
Pros: "Helpful staff"
Cons: "Bigger and more comfortable seats"
Cons: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"
Pros: "Being time conscious"
Pros: "Not much"
Cons: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."
Cons: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."
Pros: "Crew tried to make the best of the situation. Food"
Cons: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"
Pros: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Pros: "Shoud be treated good meal in flight."
Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"
Pros: "Same food offered on both trips was a bit disappointing"
Pros: "The new A380 was great"
Cons: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"
Pros: "SERVICE WAS PERFECT"
Cons: "FOOD WASN'T GOOD"
Pros: "Great vegetarian food and good assortment of latest movies/tv shows."
Pros: "food was great!"
Cons: "Same crew not that friendly"
Cons: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."
Pros: "As above"
Pros: "Few good stores to shop at the airport, could have been better"
Cons: "No accomodation was provided. I had over 15 hours of layover and no one had the courtesy to provide neither the airlines nor the online booking agent(site- Kayak)information on pre hotel booking. I have travelled through many other airlines who provide accomodation for long layovers without prebooking on arrival. It was a very unpleasant experience with the airlines. Upon asking at the service desk for accomodation the simply denied and informed about prebooking which I had no clue about. Thank you anyways. Hope someone else doesn’t suffer like this"
Pros: "Getting home"
Cons: "only served breakfast shortly after 8am take off .no other meal served.arrived Abu Dhabi 7pm. kept having to ask for drinks."
Cons: "See above"
Pros: "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Cons: "Food and comfort of seats. Pretty standard long-haul experience."
Pros: "Everything ran smoothly!! People are very friendly and staff were amazing!"
Cons: "Can't fault it!!"
Pros: "The movie options and food were good."
Cons: "This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late."
Pros: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Pros: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Cons: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."
Cons: "There is no politeness of cabin crew and there not having ample stuff as snacks and liquor. They are not desire to serve you as long flight India to PHIONIX"
Cons: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Pros: "excellent quiet A380 plane. Enjoyed the flight even in economy"
Pros: "The crew was helpful and the seats were comfortable"
Cons: "Wish there could be more options for the entertainment and given that it is 14 hour long flight, the meals could be given more frequently."
Pros: "I was upgraded to business class, which was nice."
Cons: "Re food, I had salmon....it was very dry and tasted quite processed. There was no dessert, even in business class."
Pros: "That we arrived safely"
Cons: "The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early."
Pros: "new aircraft"
Cons: "Poor selection of beverages, poor selection of entertainment(same package 5 weeks after our outbound flight) service very average, attitude of attendants very average."
Pros: "Seats where just roomy enough,let's face it,you can always use more room right. Staff was very friendly and attentive . I absolutely loved flying Etihad !"
Cons: "I would still like a roomier seat,again though, I think anybody would . I probably should have perchased first class,hmmm, should the whole plane be that comfortable?And not too much more cost . I say that would be wonderful !"
Pros: "Same like above"
Pros: "granted food voucher"
Cons: "movie selection poor. 3 hour delay"
Pros: "Interior design.Soft warm colours condisive to a relaxing vibe."
Cons: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."
Pros: "Despite being a totally full flight, it was comfortable, with prompt food service and good entertainment options."
Cons: "- The crew member in our section was great, but two of the other crew were totally over it and were blunt and rude, both to passengers and to the other crew! - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia. - Rear toilets ran out of paper towels and seat liners in last few hours of flight. - Gluten-free meal options were substandard."
Pros: "Fast track through passport control and customs and quick boarding. The crew made the long flight relaxing and comfortable."
Cons: "Dinner was great but breakfast was not as good."
Pros: "Staff were great."
Cons: "They ran out of toilet paper 3/4 in. Disgusting."
Pros: "Service very good"
Cons: "Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor ."
Cons: "When I buy a ticket through etihad website, I expect etihad service, even if it was operated by other airline. Air Serbia managed to loose my luggage on a direct flight between AD and Belgrade, and the plane was very old, without entertainment."
Pros: "Staff was accommodating and friendly."
Cons: "Aircraft condition, smelly."
Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."
Pros: "Staff in business very attentive and friendly. Food and beverage choices very good. Presentation excellent. Staff in economy nice enough."
Cons: "In business on the 380- where has the massage option gone on the beds?? Those awful hot sandwiches served after breakfast in economy. Greasy, fatty and more like pastries. They have been serving them for years. I've spoken to tens of people and not found one who likes them! Toilets not checked very regularly for clean ups/ tidy ups and replenishments. Online duty free showing 'not available' but when they came around it was."
Pros: "The seat was really comfortable, food was alright."
Cons: "Staff, I've missed my snack when I was sleeping nobody awake me"
Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."
Pros: "The flying crew and flight itself was great"
Cons: "The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible."
Pros: "Great crew!"
Cons: "I would’ve like more desert options."
Pros: "Modern and well-equipped planes."
Cons: "Connecting in Jeddah is a mightmare."
Cons: "Make entertainment , serve nice food. Seat not comfortable at all."
Pros: "The boarding process was efficient. The crew were friendly and professional."
Cons: "The Entertainment system broke down 3 times during the flight."
Pros: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
Pros: "The seat was comfortable"
Cons: "The food"
Pros: "Friendly crew"
Pros: "Overall crew is polite and nice."
Cons: "Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me."
Cons: "My flight was great"
Cons: "Do not change group seat (family with young children) to accommodate others ."
Cons: "The lay over from dubai to jeddah int’l airport is chaotic. Small airport terminal. Saudia airlines is not strict in regards to hand carry baggage sizes and numbers that cause delays for its flight."
Pros: "The Saudia crew were friendly as they have always been on my flights - regional in the Middle East. They are efficient and will help you out as much as possible"
Cons: "The airline overall is mediocre to good. The seat selection process is a joke. I was assigned a middle seat on the return trip along with my outbound seat selection. I had no idea I even had a seat selection as neither the app nor the site gave me any indication that I even had a seat."
Cons: "I’m not sure this airline has planes. The kiosk agent refused to issue a boarding pass. He insisted I needed a visa for a transit flight. They made me transfer my booking for another day and told me to go to the embassy for a visa. Then they didn’t issue the boarding pass for the replacement flight"
Pros: "Take off was on time. Food was good. Crew was professional."
Pros: "Seat comfort and food"
Cons: "Drinks service skimpy - remote boarding a bit chaotic"
Pros: "On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing."
Cons: "Checked in Luggage come out 30 minutes late."
Pros: "flight was normal."
Cons: "luggage lost! what should I do?"
Cons: "The flight was late"
Cons: "Food, airplane age, they boarded us and then kept us inside airplane for 45 mins because of bad weather at destination airport. They should confirm flight info before boarding."
Pros: "When checking in, was offered seat at the emergency exit, without asking. Boarding was quick and service on plane excellent."
Cons: "Delay for more then 5 hours!"
Cons: "Dirty old aircraft.. crew was indifferent to passengers needs"
Cons: "The flight delayed for 1 hour without informing the passengers"
Pros: "You left on time. You arrived on time. My luggage got to the other side. Nothing was lost."
Cons: "Your entertainment system needs to more interactive and controlled in each seat."
Pros: "The aircraft was clean and the journey was comfortable. The choice of food served was excellent!"
Cons: "The transit at Riyadh. The airport and facilities were poor for international standards."
Pros: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Cons: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Pros: "Level of services and crew behavior are much better than before... keep up the good work..!!"
Cons: "Food needs a long way to go..."
Pros: "The crews was not helpful"
Cons: "The. Flight was on time"
Pros: "It was on time"
Cons: "They left my bag at riyadh when i was coming into Dubai. Then no call the next day to say it was ready- i had to call to learn it was at customs. Went to customs and no explanation no apology. Saudi airlines didn’t call me. Next on my way back, that Jeddah airport was the dirtiest I’ve ever been to. Not to mention the racist way I was treated by their crew who for no reason, despite my very early check in was made to sit in the middle seats next to the toilet. I will never ever fly Saudia again and will tell my many friends and family never to use them too!"
Cons: "Seating was tight and seat was fixed in upright position! Seat does not recline. Rough landing!"
Pros: "Their manners, asking if any more service is required when i get one. Humble, Gentle, Helping at all time giving extra food if required. Haq"
Cons: "The crew has love for Humans, and treat them as humans, feeling their requirements and needs."
Pros: "Every thing"
Pros: "Service food and punctuality"
Pros: "Staff was nice."
Pros: "Was very satisfied and thank you for changing crew to someone who doesn’t have attitude."
Cons: "Good could be better. Cheap quality food."
Pros: "It's like emirates with better seats and half the price Emirates will charge you"
Cons: "The airport waiting area in Saudi doesn't give you any option to relax or find a comfortable cafe or a restaurant where you can sit and work or browse the internet while waiting for your next flight"
Pros: "The food was ok. They have prayer room onboard so Muslims can pray on time and direction to Kaaba."
Cons: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. There were a lot of noise and babies crying in the plane and the stewardess just left us and didn't want to serve me even a cup of water. And they also come late. The entertainment screen was always lagging and ads are everywhere. Leg space was very small and I can not relax or sleep in a long haul flight."
Cons: "The check in at Dubai air port was very bad. The personnel at the check in counter lacked the curtesy and profetionalism. Besodes extended delay at the check in counter, the requested documents that were nit necessary. I had a terrible experience at Saudia counter in Dubai air port that will effect my decision next time I chose an air line"
Pros: "flight time"
Cons: "The man next to me wanted me to change my seat. I was so offended that I changed my seat."
Cons: "I hated the airport in Jeddah"
Pros: "I like the service and love the mosque on each plane where I always travel, specially on long flights"
Cons: "There is nothing I don't like about saudi airlines"
Cons: "Uncmnfortable seat"
Cons: "delayed without pre notice"
Pros: "The crew was accommodating, providing pillows and blankets and friendly service to all."
Cons: "There was nothing not to like about this flight. All went well."
Pros: "Very nice airline with very nice crews."
Cons: "Very bad Jeddah airport."
Pros: "Dubai airport is real international airport."
Cons: "the signes and the transportation to the airplane was good."
Airlines flying to Malaysia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Malaysia
Masks required on board, masks provided on flights to Malaysia
Social distancing seating
Middle seats unavailable to book on flights to Malaysia
Testing for antibodies, testing for symptoms for flights to Malaysia
Waiving of change fees. Search flexible flights to Malaysia