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Flights to Malaysia information

Popular destinations Kuala Lumpur, Langkawi Island, George Town
Flights depart from United Arab Emirates
Flight price AED 1326
Distance 5,594 km
Avg. flight duration 7h 15m
Airlines Royal Brunei Airlines, Saudia, IndiGo, Philippine Airlines, Air Arabia

Latest Malaysia Flight Deals

Kuala Lumpur
Direct from AED 1630.25
Direct from AED 2208.31
Kuah
Direct from AED 173.75
Direct from AED 173.75
George Town
Direct from AED 139.75
Direct from AED 139.75

Top tips for finding cheap flights to Malaysia

Looking for cheap airfare to Malaysia? 25% of our users found return tickets to Malaysia for the following prices or less: From Dubai Intl AED 1630
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Malaysia is October.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Malaysia flight deals.

FAQs - Booking Malaysia flights

How long is the flight to Malaysia?

The average direct flight from United Arab Emirates to Malaysia takes 15h 13m, covering a distance of 5515 km. The most popular route is Dubai - Kuala Lumpur with an average flight time of 6h 55m.

What is the cheapest flight to Malaysia?

The cheapest ticket to Malaysia from United Arab Emirates found in the last 72 hours was AED 1267. The most popular route is Dubai to Kuala Lumpur and the cheapest airline ticket found on this route in the last 72 hours was AED 1363.

Which airlines fly to Malaysia?

Emirates, Malaysia Airlines & Air Arabia fly the most frequently from United Arab Emirates to Malaysia. The most popular route is Dubai to Kuala Lumpur, and Emirates, Malaysia Airlines and TAP Portugal fly this route the most.

What are the most popular destinations in Malaysia?

Based on KAYAK flight searches, the most popular destination is Kuala Lumpur (86% of total searches to Malaysia). The next most popular destinations are Kuah (7%) and George Town (4%). Searches for flights to Kuching (4%), Kuala Terengganu (0%) and Alor Setar (0%) are also popular.

Book cheap flights to Malaysia

(Return)
Airports
Origin
Sharjah
AED 1531
only
AED 1531
Dubai
AED 1326
only
AED 1326
Destination
Kuala Lumpur
AED 1363
only
AED 1363
Kuching
AED 1326
only
AED 1326
Mon, 29 Jul
DXB
Dubai Intl
KCH
Kuching
16h 15m
Tue, 6 Aug
KCH
Kuching
DXB
Dubai Intl
23h 30m
AED 1326
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 137 reviews
Boarding
8.3
Comfort
8.0
Crew
8.8
Entertainment
7.8
Food
7.7
BWN
DXB
Good 6.6

Cons: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.

BWN
SIN
Excellent 10.0

Pros: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!

LHR
DXB
Excellent 9.0

Pros: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Cons: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

DXB
LHR
Excellent 10.0

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Cons: Nothing.

BWN
MNL
Good 7.3

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Wed, 11 Sep
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
14h 45m
Thu, 19 Sep
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
18h 50m
AED 1363
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 2,165 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
AHB
RUH
Okay 5.6

Cons: Landing

MNL
JED
Good 6.3

Cons: The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours.

DXB
JED
Okay 4.3

Pros: Overall crew is polite and nice.

Cons: Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me.

KHI
JED
Okay 5.3

Pros: Everything was good but delaying flight was very pathetic, it was 9 hours late and we were waiting on the airport since 7 o'clock with children. This was hurting

CAI
JED
Okay 4.3

Pros: The coffee was excellent and the crew was very professional.

Cons: The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later.

Sat, 28 Sep
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
9h 50m
Wed, 2 Oct
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
13h 00m
AED 1473
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 510 reviews
Overall
7.5
Boarding
7.6
Comfort
7.5
Crew
8.0
Entertainment
6.1
Food
6.8
GOI
DEL
Okay 5.5

Pros: The cabin crew behaviour

Cons: Boarding experience, boarding gate staff behaviour

BBI
HYD
Excellent 10.0

Pros: Friendly and helpful flight attendants

Cons: My seat cushion was flattened but otherwise a nice flight!

BLR
COK
Excellent 10.0

Pros: On time

Cons: Courteous and efficient staff.

BHO
BOM
Okay 4.5

Cons: In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience.

UDR
DEL
Excellent 8.0

Pros: Very efficient transport to/from craft. Staff very helpful

Cons: Flight was delayed

Mon, 22 Jul
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
15h 50m
Sat, 27 Jul
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
20h 05m
AED 1517
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,660 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.9
Entertainment
6.8
Food
7.1
SFO
MNL
Excellent 10.0

Pros: Very friendly staff and modern plane.

KUL
MNL
Excellent 9.6

Pros: Despite a shortage of Flight Attendants on the Flight the ones that were working did an AWESOME Job serving the Passengers .

Cons: For the sake of the Flight Attendants more Of them to help.

MNL
JFK
Excellent 10.0

Pros: Service food comfort..

Cons: Beyond our control it was a bit torbulent over Jap an for almost 2 hours but asido from that my trip was perfect!

MNL
JFK
Excellent 8.3

Pros: Good Crew

Cons: Lower their fare

MNL
BKK
Okay 5.6

Cons: Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help

Sun, 18 Aug
SHJ
Sharjah
KUL
Kuala Lumpur Intl
7h 30m
Sun, 29 Sep
KUL
Kuala Lumpur Intl
SHJ
Sharjah
7h 15m
AED 1531
Trip: 43 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 66 reviews
Boarding
6.8
Comfort
6.8
Crew
7.1
Entertainment
5.1
Food
6.5
CCJ
SHJ
Good 7.2

Pros: Good crew

Cons: Boaring and security in Indian airports

SHJ
KHI
Okay 4.8

Cons: The staff have to respect people and they have to solve the problems which comes to passenger.

NBO
SHJ
Excellent 10.0

Pros: Very good pilots and impressive flight management.

Cons: Delayed departure time and unreasonable price for snacks on the plane.

DMM
SHJ
Excellent 9.0

Pros: The crew proficiency

Cons: Boarding time in the transit airport and the handbag limit in the first airport

NBO
SHJ
Excellent 8.0

Pros: I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!

Cons: I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!

Wed, 17 Jul
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
11h 10m
Wed, 31 Jul
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
9h 40m
AED 1667
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 674 reviews
Boarding
7.6
Comfort
7.6
Crew
8.1
Entertainment
7.6
Food
7.6
CMB
KUL
Excellent 9.6

Pros: overall

Cons: seats are small but otherwise it is 5 star airline. love Srilankan.

MLE
CMB
Mediocre 3.0

Pros: Boarding

Cons: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.

HYD
CMB
Okay 4.6

Pros: Short flight

Cons: Coffee wasnt an option! The staff looked tired and bored.

BKK
CMB
Excellent 8.0

Pros: Inflight Entertainment and seats.

Cons: None

CMB
BLR
Excellent 8.0

Pros: Friendly service.

Cons: Boarding process could improve

Wed, 23 Oct
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
9h 30m
Wed, 30 Oct
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
12h 20m
AED 1697
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,532 reviews
Overall
8.7
Boarding
8.8
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
SYD
SIN
Good 7.3

Pros: Crew will try there best to help you in anyway

Cons: Missed my connection so lost bags . Took 2 days for them to get to me.

NRT
LAX
Excellent 9.0

Cons: Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games

SIN
CGK
Excellent 10.0

Pros: SQ always the best service

JFK
FRA
Excellent 8.3

Pros: Always love the SIA business product on long haul.

Cons: This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product.

LAX
NRT
Excellent 10.0

Cons: The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!

Tue, 20 Aug
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
28h 40m
Mon, 14 Oct
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
9h 35m
AED 1825
Trip: 56 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 610 reviews
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.1
Food
6.9
MCT
BKK
Good 6.3

Cons: the QTY of food not enough. Chiken and fish dise was left too fast.

MAN
MCT
Mediocre 3.6

Cons: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

MCT
DXB
Okay 4.6

Pros: Nothing

Cons: Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc

AUH
MCT
Okay 5.0

Pros: Flight arrived when it should

Cons: the seating space is incredibly small, which made the flight uncomfortable

MCT
CAI
Mediocre 3.3

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Sat, 27 Jul
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
7h 20m
Mon, 5 Aug
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
6h 45m
AED 2086
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 63 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
AMD
DXB
Excellent 10.0

Pros: Easy transit. Plesant crew.

Cons: Not much to add for an economy flight!

DXB
MCT
Excellent 10.0

Pros: flight was very empty, so crew very accommodating. boarding simple with so few

HKG
BKK
Excellent 10.0

Pros: Everything

BOM
DXB
Excellent 10.0

Cons: There is nothing to improve. I wish other airlines can learn from them.

HYD
DXB
Excellent 10.0

Cons: Nothing

Thu, 25 Jul
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
20h 00m
Fri, 16 Aug
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
20h 30m
AED 2277
Trip: 23 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 2,079 reviews
Boarding
7.0
Comfort
7.2
Crew
7.6
Entertainment
6.6
Food
6.6
DEL
ADD
Okay 4.0

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

EBB
ADD
Okay 5.6

Cons: Not having to wait 3 days for my luggage

ABJ
ADD
Excellent 8.6

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

RUH
ADD
Good 6.3

Pros: Seats small uncomfortable

Cons: Bigger seats.

ADD
TNR
Good 6.0

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Tue, 20 Aug
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
33h 25m
Fri, 30 Aug
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
13h 40m
AED 2508
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,354 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
SFO
CAN
Good 6.6

Pros: The crew was ok but the seat was not so good, the toilets are clean. The workers on check in were nice

JFK
CAN
Okay 5.3

Pros: flights very comfortable

KTM
CAN
Good 7.6

Pros: Crew was able to accommodate my meal restriction on the spot without a problem. They were attentive but not overbearing.

Cons: the boarding at Kathmandu was a bit confused as was the checkin process. There could have been signage at the Kathmandu airport on where to check in for China Southern airlines.

KUL
CAN
Good 7.3

Pros: Ontime boarding and flight

Cons: Very limited leg room and crammed plane

HAN
CAN
Excellent 10.0

Pros: Great crew had an extra seat next to me

Cons: Everything was great

Mon, 29 Jul
DXB
Dubai Intl
KCH
Kuching
16h 15m
Tue, 6 Aug
KCH
Kuching
DXB
Dubai Intl
23h 30m
AED 1326
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 137 reviews
Boarding
8.3
Comfort
8.0
Crew
8.8
Entertainment
7.8
Food
7.7
BWN
HKG
Excellent 10.0

Pros: Gave me aisle seat, great service

BWN
MEL
Okay 5.6

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

LHR
DXB
Excellent 9.0

Pros: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Cons: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

MNL
BWN
Excellent 9.3

Cons: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

BWN
KUL
Good 6.0

Pros: No problem

Cons: Service can b warmer

Wed, 11 Sep
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
14h 45m
Thu, 19 Sep
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
18h 50m
AED 1363
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 2,165 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
IAD
RUH
Good 7.6

Pros: All is ok Just one of my bag broke big time

Cons: Careful more for all luggage

AMM
JED
Excellent 10.0

Cons: Just great and pleasant

JED
CAI
Okay 4.0

Pros: Coffee was excellent.

Cons: Flight was delayed, we almost missed our connecting flight and our bags were not on the same flight.

RUH
JED
Okay 5.6

Pros: Onboard crew , food

Cons: Work on timming (3 hrs delay),, plane is old do not reserved change seat , entertainment is not functioning

JED
LAX
Excellent 10.0

Pros: Entire flight was excellent crew very helpful. We had great experience definitely will recommend

Sun, 4 Aug
DXB
Dubai Intl
KCH
Kuching
11h 55m
Tue, 6 Aug
KCH
Kuching
DXB
Dubai Intl
23h 30m
AED 1326
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 137 reviews
Boarding
8.3
Comfort
8.0
Crew
8.8
Entertainment
7.8
Food
7.7
BKK
BWN
Excellent 8.0

Pros: They were able to accommodate my request to move to an aisle seat

Cons: Sticklers for luggage weight and the plane was small

MNL
BWN
Excellent 9.3

Cons: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

LHR
DXB
Excellent 9.0

Pros: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Cons: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

BKI
BWN
Excellent 9.0

Pros: Short and sweet flight.

Cons: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

BWN
SIN
Excellent 10.0

Pros: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!

Sat, 28 Sep
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
9h 50m
Wed, 2 Oct
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
13h 00m
AED 1473
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 510 reviews
Overall
7.5
Boarding
7.6
Comfort
7.5
Crew
8.0
Entertainment
6.1
Food
6.8
GOP
BLR
Good 6.6

Pros: Promptness and efficient management of time. Nice staff!

Cons: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food

PAT
DEL
Excellent 10.0

Cons: Flight was on time. Crew were professional.

DEL
CCU
Excellent 10.0

Pros: Ok time

IDR
BOM
Excellent 10.0

Pros: Amazing crew

Cons: Offers

DEL
GOI
Good 6.0

Pros: Clean comfy seats Attentive and polite staff

Cons: Very delayed. Refreshments were offered after we had already bought them ourselves!

Mon, 22 Jul
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
15h 50m
Sat, 27 Jul
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
20h 05m
AED 1517
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,660 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.9
Entertainment
6.8
Food
7.1
LAX
MNL
Excellent 8.3

Pros: The food was great and so was the entertainment.

Cons: The service was overall very good, but the attendants would come drop off the food and then not come back to pick up the trash for an hour or so at times. Other than this, I would recommend

LAX
MNL
Okay 5.3

Pros: Crew was nice and helpful. Seats were decent for economy.

Cons: Charging outlets for non phone devices.

MNL
TAC
Okay 5.0

Pros: Check in counter crew was very courteous and efficient.

Cons: One of the departure boarding counter staff was rude and crass where i lined up, held up the line for over 5 minutes going over just 1 passenger's ID and boarding pass. Poor IFE and inedible snack.

JFK
MNL
Mediocre 2.6

Pros: The food was good

Cons: It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated.

ILO
MNL
Good 7.0

Pros: Flight was on time.

Cons: Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that.

Sun, 18 Aug
SHJ
Sharjah
KUL
Kuala Lumpur Intl
7h 30m
Sun, 29 Sep
KUL
Kuala Lumpur Intl
SHJ
Sharjah
7h 15m
AED 1531
Trip: 43 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 66 reviews
Boarding
6.8
Comfort
6.8
Crew
7.1
Entertainment
5.1
Food
6.5
SHJ
NBO
Excellent 8.3

Pros: Good quality meals online and also on board. Prompt departure and arrival. Professional staff.

Cons: Some entertainment is needed on longer flights. This is the only downside.

AMD
SHJ
Okay 4.0

Cons: they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

CAI
SHJ
Good 7.6

Pros: Crew, cleanliness, timing

Cons: No entertainment

CMB
SHJ
Okay 5.3

Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

TBS
SHJ
Good 6.3

Pros: Maintained time even though late

Cons: The flight was a bit delayed

Sun, 20 Oct
SHJ
Sharjah
KUL
Kuala Lumpur Intl
30h 25m
Sun, 27 Oct
KUL
Kuala Lumpur Intl
SHJ
Sharjah
34h 50m
AED 3166
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,257 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
LHE
IST
Excellent 10.0

Pros: NOTHING

Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.

SKP
IST
Okay 5.3

Cons: Crew could have been more pleasant

IST
CAI
Excellent 8.8

Pros: Surprised to get a meal on such a short flight! Very good service.

IST
LAX
Good 6.0

Pros: Very uncomfortable

Cons: More cushion

ADB
SAW
Excellent 8.0

Cons: Row was very crowded. Seats much too close together.

Sun, 4 Aug
DXB
Dubai Intl
KCH
Kuching
11h 55m
Tue, 6 Aug
KCH
Kuching
DXB
Dubai Intl
23h 30m
AED 1326
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 137 reviews
Boarding
8.3
Comfort
8.0
Crew
8.8
Entertainment
7.8
Food
7.7
MNL
BWN
Excellent 9.3

Pros: legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay

Cons: A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems

KUL
BWN
Good 6.0

Pros: No problem

Cons: Service can b warmer Practically no entertainment, just a common screen

BWN
MEL
Okay 4.6

Cons: Change to HiFly plane - noticeable difference in most aspects

BWN
MEL
Okay 4.6

Pros: Still the most economical choice to fly from Brunei direct to Australia.

Cons: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

KUL
BWN
Excellent 9.3

Pros: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.

Cons: On this flight, honestly cant think of any.

Thu, 19 Sep
DXB
Dubai Intl
KUL
Kuala Lumpur Intl
18h 00m
Sun, 22 Sep
KUL
Kuala Lumpur Intl
DXB
Dubai Intl
18h 50m
AED 1476
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 2,165 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
RUH
JED
Okay 5.2

Pros: N/A

JED
JFK
Excellent 9.3

Pros: Every member of the crew I encountered was five-star, and went above and beyond.

Cons: The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board.

KHI
JED
Excellent 10.0

Pros: Great crew and staff. Great service

JFK
JED
Excellent 10.0

Pros: Service was great

Cons: All seems great

JED
VIE
Okay 4.3

Pros: The flight was delayed 40 minutes.

Cons: Taking off tomorrow timely.

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