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Cons: Seats have thin padding with vinyl covers like bus seats. Rather than serve snacks, they set the cart in front of the emergency exit (!!) and made it self-serve. Most of the people on the flight are from countries where people do not queue, so it was a scrum. I've done this flight three times in the past four months. The movies haven't changed AT ALL. I was seated next to two terrible, nasty little boys who were apparently flying unattended! Isn't there a policy for children traveling alone? More to the point, they were literally wrestling at 3 am and infuriating everyone within earshot, yet the crew did nothing. An omelette is not folded scrambled eggs. If you fly through Saudi Arabia, you have to claim your baggage, take a 20 minute BUS ride between terminals and then check your bags again. Ridiculous.

Pros: Arrived in one piece.

Cons: Dirty plane outside. No in flight entertainment. Saudi flights always delayed in my experience so boarding at takeof time. Crew did nothing above minimum. Jeddah airport old.

Pros: The food was not up to the mark. The sandwich was not good. Even the juice was not kept in the cooler felt it was bad. TV was not working Food tray was flakey.

Cons: My profile says vegetarian and I didn’t get a vegetarian meal! I was extremely disappointed because I was very hungry and was given a meal with meat! Please have extra vegetarian meals! Manager was told and did nothing to make it right. That was very disappointing

Pros: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Cons: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Cons: Nothing.

Pros: Good

Pros: Good

Pros: Crew was that much friendly.

Cons: Not mine type food (just a suggestion please to have sri lankan varities)

Pros: Plenty of leg room.

Cons: NA

Pros: Extra touches and super pleasant and courteous staff.

Pros: Service was excellent, always with a smile.

Pros: everything in suite class

Cons: without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds.

Pros: Checking in took a very long time because we explored every option available to upgrade me to business class which turned out to be non-upgradable. By the time we finished, the staff was concerned that we might not make it to boarding time because my husband has limited mobility due to a back surgery a couple years ago. They suggested using a wheelchair to speed up the immigration and boarding process. We’re frequent travelers but why we never requested a wheelchair, I simply don’t know! But thanks to their wheelchair suggestion, we made the flight just in time.

Cons: We bought my husband’s business class ticket back in May or so but because we weren’t sure where I was going to be, we couldn’t get me a ticket until a few weeks before our flight. Due to my unpredictable schedule, we opted for an economy ticket, thinking that it would be easy enough to upgrade me to business. We were wrong - my ticket turned out to be non-upgradable, which was ok for me. It was our first time to travel as husband and wife so it would’ve been nice to sit together, but I’m 5’0” and fit in the economy seat just fine anyway. What was NOT ok was when we were boarded and were waiting for the plane to take off, I brought a lunch box of cut fruits to my husband. A flight attendant was introducing herself when I came so I said hi, but she completely ignored me. She even offered to chill the fruit in their fridge, for which I said thanks, but she didn’t even look at me; neither did another attendant who cheerfully offered him magazines. There were only 2 passengers in the business class so my husband suggested I sat next to him, but I declined and went back to my seat, promising to come say hi every once in a while during the 9-hour flight. Fast forward to a couple hours later, I kept my word and came by. The flight attendant was quick in kicking me out saying I didn’t belong to business class so I had to go back to my seat. I did. My husband said to her that I was having period cramps (true) then followed me to my seat and sat with me for a bit until I asked him to go back to his seat so he could be more comfortable as he’s 6’2” and simply was too tall and the economy seats were too painful for his operated-on back. Was I perhaps too short for the flight attendants to notice?!? I had to ask for a toiletries kit 3 times before they finally gave me one just before we landed after all! Obviously, those in the business class are treated like gods; those in the economy are second class citizens.

Pros: Flight was delayed 1 hour

Pros: The experience was only okcustomer

Cons: Customer service needs to be improved and also online checkin (date option).

Cons: Smooth flight and friendly crews.

Pros: Great customer service! Checking in was very fast!

Pros: Friendly crew, quick boarding, landed ahead of schedule!

Cons: The cabin temperature was too cold!!

Pros: Everything also wants money, very expensive.

Cons: Everything is also no good.

Pros: Did not like the flight at all.

Cons: 5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier.

Pros: have good lounge seats

Pros: Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones.

Cons: The foot rest in business class didn’t work, but the seat still reclined and was comfortable.

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: Everything good

Cons: Nothing really

Pros: Evrything about it i loved

Cons: No comment

Pros: Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

Cons: The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.

Pros: On time, Comfortable seats Good food

Cons: Rather cold in the cabin

Pros: The company of the 7 year old girl in the seat in front.

Cons: The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm.

Pros: Good like always

Cons: All perfect

Pros: Food

Cons: Seat is not comfortable.

Pros: The crew was Amazing and The seats where comfortable.

Cons: Flying for the first time I think everything was excellent.

Pros: All ok

Cons: Sray bathrooms often.

Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.

Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.

Pros: The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!

Cons: I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out.

Cons: Ok perfect will do it again

Pros: the flight was on time

Cons: the sound system on my seat was broken so I couldn't watch movies except

Pros: Reliable, high quality service

Pros: Every thing amazing

Cons: This trip really excellent Thank you Turkish Airlines

Cons: Inflight movies are very dated. Few new releases.

Cons: Not stealing expensive gifts from my suitcases. That was very disappointing

Pros: Checkin process very smooth

Cons: Boarding process, and gate assigned is quite far ..

Pros: The female air crews. Indonesian female air stewardess are simply beautiful and shapely!

Cons: My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight.

Pros: The flight crew was amazing, as always. Boarding was fast and simple. And the flight wasn't packed so there was plenty of room.

Cons: There really wasn't anything bad. But I transferred from a Boing-777 so the smaller, older plane just didn't feel "nice". But it's only a 1hr flight so whatever.

Pros: Although not asked, I was reseated to a front row seat, which has more space.

Cons: Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.

Cons: Delay

Pros: Take off was on time. Crew was very professional. Food was good.

Cons: Entertainment needs to be more updated and diversified. Movies are old.

Pros: Take off was on time. Food was good. Crew was professional.

Pros: On the time

Pros: Friendly crew, always available and happy to help

Cons: Boarding was late

Pros: The crew was really friendly and helpful

Cons: I didn’t like nothing

Pros: Same as outbound flight.

Cons: Same as outbound flight.

Cons: Change to HiFly plane - noticeable difference in most aspects

Pros: The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them.

Cons: There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough.

Cons: Flight was late and because of that we missed adelaide flight

Cons: The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected.

Pros: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.

Pros: Crew was very helpful. Nice clean plane.

Cons: Airport in Jeddah is not good. Bathrooms are way below standard.

Pros: Spacious

Cons: Baggage weight allowed total of 22kg is too low compared to other airlines.

Cons: Baggage weight

Pros: The aircraft and crew was ok..overall

Cons: The jedah airport is to small, somany people..hard to find tge nice place to wait..since my transit iss 4.5 hr ...need more woman toilet.. i am abit worry about my back..cos my transit is 10.20 in there hope i can find a nice place to sleep

Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.

Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.

Pros: personel provided excellent service

Cons: food was ok. A faulty entertainment system did make our flight feel longer.

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

Pros: smooth boarding process excellent enterntainment offered food is also quite good

Cons: seats seem to get smaller, less comfortable then I am used to with Singapore Airlines

Cons: Change to HiFly plane - noticeable difference in most aspects

Pros: Yes indeed. Polite and listening.

Cons: Snacks at the beginning, dessert, and inflight duty free.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Cons: Nothing.

Cons: Immigration