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Pros: Crew

Cons: Food

Pros: Price

Cons: Highly non-professional staff irresponsible attitude I had to offload due to COVID-19 as my meeting got cancelled they refused to accommodate a single peny and tortured me by waiting me in a filthy back office where employees were smoking and couldn't find a clean space to sit. This was after I had purchased business class ticket.

Cons: Offer drinks besides a bag of water and juice

Pros: Was the crew amazing and overall was good

Pros: Nice flight

Cons: Return flights delayed. Delay same as flight time so not great.

Pros: Good crew , good service

Cons: The services could be best.

Pros: The ground staff from the help desk was helpful enough

Cons: I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation.

Pros: yea

Cons: the bouth

Pros: Wheel service was excellent

Pros: Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019

Pros: Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this

Pros: The plane was very comfortable and the crew were fast and responsive

Cons: They searched every bag and person before getting on the plane, the entertainment system is buggy

Pros: Very improved customer service from previous years.

Pros: Excellent service and ontime takeoff

Cons: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.

Pros: Smooth

Cons: The offerings of the snack is very cheap

Pros: Nothing really.

Pros: No more Saudia. Worst customer service ever.

Pros: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.

Cons: They should add one more meal and drinks more frequently.

Cons: Better coordination between stewards.

Pros: Nice flight

Pros: Yes

Cons: Need better food

Pros: Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to.

Cons: Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did.

Cons: Good food. And not crowded passenger in the bus going to the plane

Cons: Return flights delayed. Delay same as flight time so not great.

Cons: The flight should be on time and not late.

Cons: Better coordination between stewards.

Pros: New & clean aircraft

Pros: The crew was nice and kind.

Cons: The seats, as always.

Pros: Yes

Cons: Food needs improvement

Cons: There is no Priority for business class

Cons: It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers.

Pros: Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to.

Cons: Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did.

Pros: I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either.

Cons: Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha.

Pros: Nice flight

Pros: Comfortable

Cons: Nothing

Cons: The travel was cancell for orbiz fail

Cons: Better coordination between stewards.

Pros: I got a business class upgrade and it was amazing!

Pros: Clean airplane and friendly crew

Cons: No Problem

Pros: Friendly and helpful flight crew Good food Free movies to warch

Cons: The food needs to improve and the movies are old. The actual flight was nice.

Pros: Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too.

Pros: The crew was nice and kind.

Cons: The seats, as always.

Pros: Once we were in the air (see below), everything was very good.

Cons: Poor organisation at the airport (maybe notGulfAir's fault). Flight slightly delayed. Gate changed at last minute, board said "Boarding now", but we then waited something like 30 minutes at the new gate to actually start boarding.

Pros: Nothing

Cons: Nothing

Pros: The crew were really nice

Cons: Entertainment is very limited.

Pros: Food about average.

Cons: First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late.

Pros: yea

Cons: the bouth

Pros: Crew was good

Cons: As always the seats were tight.

Pros: Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too.

Pros: Clean airplane and friendly crew

Cons: No Problem

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

Pros: Wheel chair service was excellent

Cons: I wish gulf air start to put movie like others competitors airline instead of blocking it.

Pros: Nothing

Cons: Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat.

Pros: Crew was very nice in business. Very helpful and catering to every need.

Cons: The entertainment. Hollywood movies were not working.

Pros: yea

Cons: the bouth