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The crew were so helpful and friendly. Comfortable seats and nice plane.

The flight was too short to enjoy their food or entertainment. Coffee was good.

It got me from point A to point B so it met the minimum requirements.

Was late getting loaded and off the ground. The shuttle to/from airport & Abu Simbel was not identified in any way.

Bag lost in Bahrain

Good food and entertainment

Crew could be nicer Crammed seats Late

I received my bag broken that it can not be used again and it was new from italy that i used only once.. i have pictures of it that show how broken it is...i travelled a lot and it never happened to me but with my first experience with your company i came with two bags one is broken and the other is very very very dirty and dusty.... that makes me never choose this company again only if you fixed and solved the problem... Second concerning food... the flight from new delhi to abu dhabi the crew said we have only lamb .. lamb couldnt be the only option from my opinion not all people eat lamb so i had nothing to eat and there were no other option as the crew said that chicken is finished and this is strange for a well known company

Was so crowded ..so many people in the que ..was only 1 que at th airport gate to the plane

Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

transfer accommodation

the custom checks flight delay

The crew was gentle and courteous.

I choose to see only positive things.

Nothing

Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment

I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight .

I saved money by accepting a day long layover in Cairo. Air Egypt made it easy to get out of the airport and their hotel partner provided great meals. Sightseeing in Cairo for a day was great!

Do African airlines always have to be late. Poor communication

Being late with poor communication. You have all our details. Speak to us

Not much.

Buses took ages when boarding and disembarking.

Counter employees was nice So are the crow

Simply terrible. Delayed. No vouchers. No care. Nothing. Lost baggage at the end

Can be improved.

Nothing

Staff are not friendly at all Aircondition was not working and no one even admitted

new airplanes

Dirty bathroom

Seat spaces are better than other usual airlines

I have chosen my seat online and they have simply changed it to the seat front of the emergency exit which doesn't lean back. When I asked them why my seat was changed even though I have confirmed the seat again when I had my boarding pass from their office in Dubai, but no one has answered my queries.

I did receive my bag, even I reserve business class.

I did receive my bag, even I reserve business class.