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The flight was slightly delayed because of change of plane but informed beforehand. Flight was very good and comfortable
The flight was slightly delayed because of change of plane but informed beforehand. Flight was very good and comfortable
Superb like always. On time and quite comfortable. Only thing is that the arrival movement was by bus.
We were boarded by bus. That was a bit of pain.
Crew service and check in are very good Price still high .
Seats distance between each other are short but other things are ok .
Liked the treatment at the counter. Using the tunnel to get into the aircraft will be more convenient especially for wheel chairs.
What started as a small delay at checkin ended up being a two and a half hour delay by the time the plane took off. The annoying part was that we weren’t told what the holdup was.
Offer a pillow in business class for night flight. More comfortable seats. Offer alcoholic beverages. Get flight attendants that care.
It was not possible to do an online checkin with Nepal Airlines. Apart from that, all the rest was very good : good food, friendly staff that ensure that Covid rules are respected (not always easy),…
The Plane was very small.. domestic route will perfect not international
If I have a choice I would not use this airline. They moved by booking to Smart Wings, an airline they code share with. Changing terminals in buses and dealing with some of the staff associated with it is not the best experience. Having stated that I must share that the crew of Smart Wings airlines was polite.
Consider serving food to all passengers regardless of food reservation status during booking.
This was a smartwings operated flight. Flydubai is no longer value for money. Their prices are as high as emirates whereas delays, services and overall quality is as low as any other low cost carrier.
The only highlight on this flight was the taste of the food, which was surprisingly good. Everything else was below average, and the cabin crew service especially stood out for being slow and inattentive. We were surrounded by toddlers/babies and it made our 4 hour flight feel like 10 hours. Granted, that's not the airline's fault, but it added to the overall subpar experience.
Second-row economy doesn't have leg space if you are 6 feet
מלון חבל על הזמן השאר יום יומיים סבבה אבל בחוץ חום כלבים
Very helpful and welcoming crew, good food in fair quantities, enough space for the legs. Surprisingly good quality for a "lowcoster".
Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Mediocre staff, crappy food selections and no entertainment for a 14 hour flight. The only good thing was that it was a direct flight.
It would have been perfect if there was onboard entertainment.
Worst International flight I ever had in my whole life time. Boarding is the worst of all and flight experience was also not good. Screens were not working, seats were not comfortable and lot more.
Everything! To start with, seats, food tray table, entertainment console all are broken! Imposing duty free baggage fees for $250 as a surprise penalty cannot be appreciated! Airlines should be responsible for transferring the checked baggages to the connecting flight. Having customer go through the transfer is painful considering the travel tiredness! No soft drinks served on flight is another crumble!
One of my worst experiences. Nothing was working in the flight. Entertainment system was broken, seat was very uncomfortable, crew did not offer water until food was provided, lights were not working, attendant call was not working. In short everything was broken and duct taped.
Old aircraft, crew were so so. Meals were mediocre. Flight to delhi was delayed. Lounge needs update and was mediocre too.
Bathrooms were horrible. No cleaning and floor was full of tissues. Understand that passengers responsibility to keep it clean but crew should check if tissues are there or not. Also, they announced that baggage will be at one carousel but came to a different one.
Departure gate flipped twice within 15 minutes. Made passengers to move from one gate to other. Delayed boarding and departure. This is inconvenient for elderly wheelchair passengers and people traveling with children.
Flight got delayed by 3 hours but no compensation or anything
I liked the timing but rest all were bad like below: 1. No restroom and food in waiting area at gate before boarding the flight. There was 2nd security scan at gate C2 and if someone goes to restroom which was outside that gate have to again go through security. So not having restroom, water in waiting area I felt is a blunder. 2. Entertainment system was not working for many passengers including mine. Crew members told about issue not fixed on time hence 16+ hours was tough to spend. 3. Food in domestic Air India flight was better but in international flight it’s not good.