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Confusion over luggage and excess weight. I booked my flight thru Kayak which referred me to Kiwi.com. At Kiwi I paid for 15 kg of baggage. This SpiceJet flight came with 20 kg checked baggage already included, I assumed that the 15 kg was additional. Then when I got to the airport, I was forced to pay an exorbitant fee per kilo after already having paid once. And the fee had to be paid in cash, causing me to run in haste to a foreign exchange counter to tender the requisite amount. I can only assume that the fee is not collected via credit card because it is easier to appeal such a charge. I will never get that cash payment refunded. Such pressure tactics at check-in time are really not civilized.

The flight was ok and comfortable.

Nothing about this flight. Will avoid Air India in the future!

Dirty and tired looking aircraft; unruly and downright rude passengers; cabin crew were unable to take control of the chaotic boarding; God knows how will they control the situation in the event of an emergency. This was my first and probably last time with Air India. I have always travelled Jet Airways on domestic routes in India and they are far superior.

Flight was on time. Boarding was not managed well by Ahmedabad Airport. Two toilets had faults. Faulty tap and toilet seat. Lacking choice in in-flight entertainment despite high quality system. Air India should offer free water at the seat every 2 hours instead it's a help yourself service which is less good. No wi-fi services.

On time Service. Courteous Crew. No Alcohol policy

Meal was burnt. They should look into the meal heating process :)

Food is good and cheap Beverages are cheap Friendly staff On time

Sharjah airport is very dirty

Everything was good

This flight was decent apart from food. Everything worked, seats were comfortable, good selection of movies and shows to watch. But I will still never fly Kuwait again!

Food was stale.

We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again.

I will never fly with Etihad in the future. My bag was delayed for 7 days and the only retribution I will receive is about $100 from Etihad. The airline is almost impossible to reach since they have extremely limited hours in their baggage claims dept and it took about 5 days before they even located my bag. It was another 2 days before I actually received my bag.

Dreamliner comfort.

Air India did not inform us that check in was at the international counters. Luggage took about 35 minutes in Delhi.

ground staff respectful of people with special needs and the elderly

overall disinterested and unenthusiastic cabin crew

Newer Airplane, Nice crew members

food

My parents and in-laws travel in 17th from Ahmedabad to NYC. The service was terrible, especially at kuwait no wheel chair was provided they had to stand up walk at the last boarding announcement. Moreover, people from kuwait were preferential treatment in boarding and in flight service. The staff was terrible and didn't care about my parents, multiple request of food, sandwiches or drinks were neglected.

My parents and in-laws travel on 17th April 2016 from Ahmedabad to NYC. The service was terrible, especially at kuwait no wheel chair was provided, they had to stand up and walk at the last boarding announcement. Moreover, people from kuwait were given preferential treatment in boarding and in-flight service. The staff was terrible and didn't care about my parents, their multiple request of food, sandwiches or drinks were neglected. I will not fly kuwait and will recommend paying extra bucks to go in Qatar to all my families in states.

On time. Excellent onboard services.

No frills low cost airline with good options early morning and late night from Mumbai to Chennai, Bangalore. Ideal for quick one day trips between major cities. Mostly on time and courteous staff. Highly recommended for its good value, superior aircraft and decent service

Nothing in particular stands out as it delivered good value and stayed on time and message.

boarding was fast

seat comfort

Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

Friendly and courteous staff. Very helpful

There is nothing to like only non stop flight bom to ewr

Rude attitude staff . Food v don't need 3 times 2 times proper n good food enough one time proper coffee n tea v need . Air India should think about staff . Internationally our brand name is going low because of staff they r not responsible. Entertainment there is no regeional movies old movies that to one movie r two compare other flights it is 0. Please go to privatisation otherwise this brand never change air India always in loss. Bathrooms more than worste . Head phone won't work . It's a hell man but because of easy traveling v choose AI, govt should think about this flight attendants old n rude fellows. They r not friendly m a frequent flyer trust me officers . This is the time u should think iam a film actor from AP .

New plane and all the amenities (tv) worked.

My parents are 70+ and they not provide wheel chair at kuwait airport.

Late

Was a cheap flight

The Seats doesn't recline

horrid rough over quick landing delayed

Received a message that the flight was preponed by 15 min while the flight did not take off till 1 hour after the originally scheduled time I paid an additional amount for 'luggage out first' but my bag came out with all the others, I actually had to wait quite a bit for it.