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Singapore Airlines from Mumbai was late, we were rerouted to Copenhagen and then to Los Angeles. As senior citizens, we should have been given a hotel voucher for a night and fly out the next day. I hope Singapore Airlines should give us a credit in good faith if they want us to fly with them. I doubt it, but you never know.

The flight was very late, sitting on the plane for over an hour and missed our connecting flight from Singapore to LA. As senior citizens, we were rerouted to Copenhagen and then to LA. They should not do this to senior citizens. They should have given us a hotel voucher for a night, then catch a flight to LA the next day. Singapore Airlines should grant us some kind of credit for the next trip, if they want us to fly with them. I doubt if we will ever hear from them.

They bumped us up. They overbooked the flight and we hurried to the next flight. We are a family of 5 with 13, 10 , and 6 year olds kids. Everybody was running to the next flight. We never been exhausted in our flights hust like we have experienced this week. Mismanagement in scoot and kayak.

Awesome! Was impressed with the hospitality and the thoughtful services. The cabin attendants were superb.

Crews are not allowed to perform any service whenever the captain deems there’s a chance of turbulence. Even if it is perfectly smooth air.

The Premium economy class is not the same as some other airlines because there are no economy seats on these planes. Basically you’re getting an economy seat that’s a little wider. The seats are not that much more comfortable. The service and food experience is similar to economy class on other Asian airlines. There aren’t enough toilets for the entire plane therefore we are forced to share the business class toilets that are closed off with curtains.

All in all the flight was good. Love the fact that for airline food it was piping hot

I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

It was a great flight Food was great Crew was spectacular

In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

On a 45 mins flight to Koh Samui from Bangkok we were served delicious shrimp pad thai and hot tea. The flight crew did an awesome job serving a full flight.

Seats are tight and leg room so small. We had deep impressions under kneecap from the seat in front. A sign that Bangkok Airways is fully aware how small it is built is the cutout in the table. Very uncomfortable for people in size 1.80 m or more.

This is my 2nd flight with this airline. Service is very good. I was surprised they served a meal on such a short flight. The airplane landed so smooth that most people were unaware the plane had just landed. About half of the people on board applauded.

The staff were helpful and very pleasant. The food is tasty and there’s plenty of water provided. Flights are well air conditioned.

The food was inedible- The rice was hard as a rock The chicken was hard and could not chew Horrible meal. Don’t even serve it. It was an insult to think that you would have even served it.

I fly Bangkok Air regularly. Could say I am loyal to their airlines and program. The only two comments of critique I could offer is (1) using the credits from accumulated miles is not as streamlines as some of the other airlines programs I am or have been a member of... and have lost opportunity to use them before expiration. (2) Sometimes, the plane is boarded / un-boarded with a service bus that has to navigate the airport and adds unwelcomed overhead time (especially during de-boarding). If have checked luggage this is transparent; if only have carry-on will slow your departure from Suvarnabhumi by ~20 minutes or more. Otherwise, a fine airline.

Should be better if they provide more decent snacks. Also my flight took off was delayed by 15 minutes. I'd like them to improve to more punctual timing.

Bangkok Air has been hit with the challenge of flying during COVID like everyone else. Still, they are early to get started again and offer normal services when possible. It is nice to have a lounge for all passengers vs. going to gate and sitting to stare out at planes.

POOR CREW BEHAVIOR. RESTRICTIONS ON FOOD. FEELS LIKE ECONOMY CLASS.

Absolutely horrible all around especially for such a long 13-14 hour flight - terrible food - ancient entertainment - legroom worse than a short air Asia flight - not enough toilets

Everything was superb, only bad point was that the fast track on London Heathrow arrivals was not handed out to me and I had to go back to the gate to collect it.

Everything was good up until getting off the plane. Riyadh simply cannot handle an A380. Exiting the plane on a remote stand was extremely slow and frustrating, then waiting for buses for transport back to the terminal is another disaster. Give me the 777 any day.

Food was good, great communication by Pilot and Co Pilot, Crew very friendly. Slow beginning drink and meal service - over 2hrs into flight which disrupted overnight flight sleep. Entertainment systems was 3 Stars, my wife's was nonfunctional and had to call attendant 3 times to get it reset, mine the headphones and jack we're twitchy and keep going to muted volume.

Plane was old and seats uncomfortable but staff were friendly and helpful

I didn't travel from the start I changed my ticket long time ago

All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time

Always my favourite airline. On time, lovely staff, clean comfortable seats. Well done

First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.

We bought an upgrade to Business Class at the airport but did not realise that it was not the regular Business Class. The 787 Dreamliner was very dated with the seats not as comfortable as other airlines and some things were almost coming off. We were then told that because it was an upgrade at the airport, we get to sit in the BC cabin but will be served economy class food. So when everyone else got served in china ware, we were given the tray you got in economy class. The wifi does not work. It only connects to watch movies (which is the same as what you find in the ICE) but the internet does not work. The cabin crew while were friendly, were not responsive. Overall, I will never fly China Southern again.

I love flying Chinese airlines in general but China Southern is probably the worst of the lot. The service is poor and food is below par.

Flight canceled, but they didn't notify me. They arranged a nearby hotel and 4 meals for me to stay for 24 hours before I could board.

Had some luggage loading delays but it was still a good experience

We bought the business class tickets. The check-in staff and onboard crew were excellent, providing commendable service throughout. However, it was disappointing to find that China Southern Airlines does not have a lounge at SFO. Instead, passengers were provided with a $35 per person food voucher, which fell short of expectations. Furthermore, the quality of the onboard food left much to be desired, marking a significant decline compared to our previous flight experience in 2019, prior to the pandemic.

Wuhan - Dubai. Old plane: 1. Only USB charger. No power outlet to plug in.. 2. Super narrow seat layout 3. Toilet cover consistently fell down and hit my back when sitting on it.. :( 4. Entertainment system touch screen not sensitive, and need to press hard or use finger tips to hit. Crew were very nice and accommodating though.

1. I got very poor check in experience with the counter lady . This is the first airline I ever experienced that no combine check in weight allow . Even we have 4 of us but weight counter by piece . So we wasted lot of time argue and repack . This is super crazy 2. Next I left my Samsung tablet on the plane . And I started to escalate and finally spoke to southern airline lost and found in Malaysia and the amazing answer she give is : system nothing found and please try to call southern airline in china 🧐 . I have been flying many other airlines but this is my first encounterment with such irresponsible airline response and no empathy given to customer . My feeling is nobody bother whether how customer like me feel and I’m just too small for the management to take note .

No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...

During flight, some passengers perform stomping leg exercises which disturb the comfort (I.e. sleep) of other passengers.

No good but was short flight. Both of our China Southern flights were on time. No surprises.

I had first class service from them. A little late taking off, but no major problem

It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.

The crew was fantastic and the over flight was perfect as well.

They shld improve and provide a lunch or dinner in an international leg

I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job

Polite and helpful crew. My son developed fever. Crew members came and gave him medication and also came and enquired about his health several times.

Overall good but staff in the place looked extremely tired after 8hrs in 14 hrs journey and then service was cut short and response time for calls increased in later part of flight. Food was ok not astonishing

The flight from Doha to Mumbai with Indigo was worst in my whole life, I had booked tickets with Qatar, but still we had to fly by Indigo , worst flight

Boarding process was terrible. Will not travel Qatar Airways if I had an alternative. The food was one of the worst, even for airline food.

In spite of placing requests for vegetarian food, I didn’t get it because they ran out of stock. According to crew, only fixed number of vegetarian orders will be carried. Typically, they should have checked and served those who had specifically requested. I was one of those to get the food last.