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Cons: Free wifi

Pros: NOTHING

Cons: No options to change booking and the one given was absorbant pricing

Cons: Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude.

Pros: Fligh on time.

Cons: The food on board.

Cons: Offered entertainment

Pros: Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff.

Cons: Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people.

Pros: They quickly rebooked us after cancelling our original flights

Cons: The British Airways experience was awful. American should be ashamed for selling that business class seat. The seats were confusing, uncomfortable, and tiny. I feel like I paid a full price rate for a stripped down and discounted product. Not flying BA ever again if I have a choice.

Pros: Pilot did great job, superb smooth landing.

Cons: The two male flight attendants could have been a bit more friendly.

Cons: Wifi was down all the way.

Pros: The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys.

Cons: I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out.

Pros: Seat super small, could not avoid touching other passengers, I am not obese.

Cons: One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier.

Cons: They broke my guitar

Pros: Service

Cons: N/A

Pros: Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins.

Pros: Great food and Entertainment

Cons: Nothing

Pros: flight was very empty, so crew very accommodating. boarding simple with so few

Pros: Great. Very smooth and comfortable!

Pros: I liked that it was a straight flight from SFO -ZRH. On board entertainment was great.

Cons: Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !

Cons: Flight was delayed and missed 2nd flight due to delay

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Pros: The crew was kindly and friendly

Cons: The plane was very uncomfortable, no entertainment at all if you don’t have your own device

Pros: Great crew. Thanks Kizel

Pros: Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes).

Pros: On time, crew was cheery!

Pros: Plenty of room in economy plus.

Cons: The ambient temperature was a bit too warm.

Pros: Crew was attentive and friendly.

Cons: Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa.

Pros: Kind and attentive crew, surprisingly comfortable seats with more legroom than I expected, even in basic economy, a ton of overhead storage.

Pros: Nothing. It didn't happen.

Cons: Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague.

Cons: DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant.

Pros: مجال الكراسى

Cons: المضيفين

Pros: Overall service

Cons: I had to check in my cabin bag

Cons: Food and service was better before in 2016

Cons: Toooooo hot

Cons: Seats were very close to each other

Cons: The delay of our bags at the airport we waited almost 2h hours

Pros: the crew was very helpful and friendly

Pros: 2 per row so no middle seats

Cons: charged me 2x what they would have online for a checked bag 60 euros which i thought was egregious. they were late & no beverages

Cons: The charge for baggage but when i bought the ticket i received that the baggage was included

Cons: Boarding took 3 hours

Pros: Trip was short.

Cons: Did not receive email about online check-in, and had to pay extra fee as a result.

Pros: Arrived on time

Cons: By giving meal on three and have hours flight .not loosing my bag that has important heart medicine.

Pros: Nothing

Cons: Would have been better if the flight had not been overbooked and we were bumped.

Cons: mess in Kiev airport,just one assistant check-in,and huge line-up

Cons: Too hot inside the aircraft

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: No delay and nice staff

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: The aircraft was not too bad. Little things like slippers and pillows made it comfy.

Cons: The service was horrible. From the moment we checked in at JFK we had a problem. The crew was nasty and they called the port authority police on us. The police agreed that they get lots of complaints from this airline. The crew on board was just as nasty. If you spoke russian you got treated better.

Pros: Boarding was fast , crew was nice.

Cons: Laggage didnt arrive to the final destination (Minsk), we have to wait a long time in the airport to pick up our laggage.

Pros: Nice crew and lots of good food, even in economy

Cons: The seat is incredibly small. A very tight fit for 10 hrs

Pros: Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)

Cons: Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk.

Pros: Nothing

Cons: Everything

Pros: Nothing

Cons: Saudia always delayed always

Pros: Service was great

Cons: All seems great

Cons: The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours.

Pros: Seat was not comfortable

Cons: Seats

Pros: Surprised to get a meal on such a short flight! Very good service.

Cons: Thank you

Pros: Comfortable for that sort of journey

Cons: N/a