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Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!

There is nothing to not like.

Everything

Didn't like anything

Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment

everything was good especially the timing and entertaining it all good.

keeping to the time most especially.

Smooth from start to finish Well Done !

Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights.

Announcements weren't always clear but didn't really matter.

EVERYTHING they served

Strong, recycled perfume from flight attendants on business classy

Movies

I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight

Gate agent inATL helped an elderly man get on board early at my suggestion.Proud of our female pilot from ATL-PHF

I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time. I was able to use my tablet for flight tracker but could only see the map and not the stats

The crew was very nice. Quite helpful and pleasant.

The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue.

Nothing

Not enough legroom to make any flight enjoyable.

The staff are great very nice pleasant

Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice

Addis Airport is a NIGHTMARE!!! It took two hours to check in and the lines were insane. It was absolute chaos, people pushing and airport staff did little to manage it. We almost missed our flight because the lines and process was so disorganized. The plane ride - the plane was old. My seat was so old, the cushion was worn down to the point of feeling like a bucket seat. This was really bad...

The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident.

Service

Excellent airline overall Great seats for sleeping

Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard

Easy boarding crew was friendly

Flight was late

Delay due to equipment failure, were not able to estimate delay

Row to myself. Big plane.

Still need more wgroom as someone over 6 feet tall.

Ummm . . . the colors?

10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat.

Good food good crew flight was good

While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable

Smooth flight all the way

Entertainment had issues technical

Left relatively on time, friendly crew, clean cabin, and good enough

Completely disorganized boarding from front and back of aircraft led to clogged isles as people from the back tried to make it to the front and visa versa.

Staff was kind and curteous

Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane.

It was so hot on the (delayed) flight

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

Food

Tv not work

Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

We were delayed over an hour and a half waiting on passengers and baggage

Everything

Not really

Good food and service on the airline.

Second security screening unnecessary.

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

We paid $100 per person to choose our seats in advance and then when we boarded we had been bumped to a different location and my wife and I were sitting across the aisle from each other, unable to share a tablet to watch movies. The cabin crew was not helpful at all so we traded seats with another passenger who had also been bumped from his preferred seat. The entertainment system didn't work for an 11 hour flight.. are you kidding. We pressed the call button to see if it was just our inability to sign in but no crew member came. After 15 minutes the call light went off so we pushed it again, but the light was still on an hour later. We asked about it during the meal service and were very rudely dismissed. Long after meal service was finished we asked one more time to see if anything had changed and the crew member brought us a tablet to use that was loaded with movies. I'm not sure why they didn't do that earlier. Then 50 minutes before landing they literally pulled it out of our hands to store it away.

It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding.

My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience.

New plane, great service. Free food and coffee/tea/water on short 1 hour flight. Free 1 piece luggage allowance. Overall excellent experience

İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster.

Good smooth flying. No children crying.

No entertainment, didn’t get a meal, staff didn’t smile

Staff, flight attendants, aircraft and most importantly the flight itself.

Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

We were delayed over an hour and a half waiting on passengers and baggage

Food

Tv not work

Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!

Movie selection was limited. Could not find post cards at the airport.

the plane seemed new and clean. The food was okay.

This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours

Tight seating

The take off and landing was smooth not alot of bumps

O'Hare airport is too much of a confusing adventure. You get off the plane and you have to find the certain gate you need then proceed to the lower level which is a long,long,long walk then trying to figure out where your luggage is, but if you have the app of whatever plane you are using it is much easier. Does everyone know about this? I didn't.

Brand new plane

Didn't get much refreshment

Staff accomodating wheelchairs people is not really pleasant manner.

Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!

Movie selection was limited. Could not find post cards at the airport.

The capin crew,, the chairs was comfortable,,

Nothing

Good food and decent service.

Kuwait Airways staff at Lahore airport was horrible.

the new plane was clean and good, and the food was decent.

The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.

I liked the convience of traveling between cities quickly. But in this case my flight was delayed

My flight was delayed and the food was not good at all...

İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster.

The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb.

Russian stewards and stewardesses are just so kind. Responsive to my requests.