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Pros: "no"
Cons: "respect"

Pros: "Crew was very helpful"

Pros: "Crew was receptive"
Cons: "Food boarding"

Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Pros: "On time. No problems"

Cons: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Qatae Airways is second to non as always"

Pros: "Everything."

Pros: "The Crew has been excellent"
Cons: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"

Pros: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Cons: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"

Pros: "Need to give people cheap access to wifi"

Pros: "Comfortable, on time"

Pros: "Leaving that god forsaken airport after hours of waiting in lines."
Cons: "Everything"

Pros: "Hindu meal only be vegetarian"
Cons: "All is good"

Pros: "Excellent service from the crew. Flight on time."

Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Cons: "Some crews are not accommodating."

Cons: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"

Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."

Pros: "same"
Cons: "same"

Pros: "The was very hospitalty"
Cons: "Every thing was amazing"

Pros: "Very friendly online travel booking portal. I like it"

Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Cons: "Transit time was too close with my connection"

Pros: "Everything was good!"
Cons: "More movies, no wifi, better food"

Pros: "Every things"

Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"

Pros: "Service & cleanliness."
Cons: "Nothing I remember."

Pros: "Wonderful services"
Cons: "Nothing bad to say"

Pros: "Crew"

Pros: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."

Pros: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Cons: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."

Pros: "Everything was good ... we were on time .. no delay so .. perfect !"

Pros: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Cons: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."

Pros: "Service was good."
Cons: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."

Cons: "Chicken sandwich was not good"

Cons: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."

Pros: "everything!"

Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Cons: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"

Cons: "No entertainment service from Doha to New York"

Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."

Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"

Pros: "Same as my above review."
Cons: "Same as my above review."

Pros: "See above"
Cons: "Nothing"

Pros: "Nice"
Cons: "No facility for baby"

Cons: "Same as previous. Found the"Personal touch" missing from Crew."

Cons: "This is my first flight with Turkish Airlines. It is much better than every Europe Airline company. Until the Covid19 pandemic is over I will not fly to Europe with any European company. Turkish Airline are that good. On top of that you get to transport two big bags of luggage for free."

Cons: "Horrible food, crew wasn’t nice"

Cons: "thanks for all from kayak"

Cons: "Good"

Pros: "Good attention to detail."
Cons: "Seat controls panels need updating. Are also dirty."

Pros: "Staying overnight in Istanbul because of the 8 hours delay."

Pros: "Everything was awesome!"
Cons: "Nothing really."

Cons: "Very hot"

Pros: "Loved the amenities kit. The hostess was very nice and always helping with a smile."

Pros: "Most"
Cons: "Small legroom"

Pros: "Super"

Cons: "The only kosher foodi is no good must change"

Pros: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Cons: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Pros: "everything was perfect"

Cons: "None"

Cons: "na"

Cons: "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."

Pros: "I am not blaming the airline at all for these inconveniences."
Cons: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Pros: "Interior of the plane"
Cons: "Nothing"

Pros: "Everthing was great. I wish US domestic airlines were even half as good"

Cons: "Please change my meal request from diabetic to regular"

Cons: "It wasn't communicated beforehand to check in our baggage to electronics."

Pros: "Attentiveness of staff."
Cons: "The check-in was quite hectic."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pros: "Everything"
Cons: "Nothing"

Pros: "Amenitied were great. We even arrived significantly early."

Pros: "Safety and comfort. The people were so nice."
Cons: "What I didn't like was when Turkish Airlines told us that in order to get free hotel and free transportation because our layover was 13+ hours we must buy Turkish entry visas which costs us $200.00. The visas should've been free because we were on transit."

Pros: "Excellent"

Pros: "All"
Cons: "Nothing"

Pros: "Everything was excellent :)"

Pros: "Wonderful experience"

Pros: "x"
Cons: "x"

Cons: "Lost my bag. Again no gate number from Instambul to NY."

Pros: "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."

Cons: "Very good"

Pros: "Excellent"
Cons: "Everything good"

Cons: "Very very cramped"

Cons: "Need more vegetarian options"

Pros: "All amazing"

Pros: "Everything"

Cons: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Cons: "Late baggage"

Pros: "evrting"

Pros: "US government sends out travel advisories in timely fashion"
Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Pros: "Good in general"
Cons: "Delayed flights"

Pros: "I like every thing"

Pros: "Great staff"
Cons: "Departed late, landed late, baggage claim took over an hour and half"

Pros: "All was ok"
Cons: "To warm in the cabin"

Pros: "Everything is high quality but the airplane interior. It's in need of some updating."
Cons: "See above"

Pros: "Everything was good"
Cons: "Nothing"

Pros: "Fantastic"
Cons: "Passengers less rude"

Pros: "nothing"
Cons: "everything"

Pros: "No comments"
Cons: "No comments"

Pros: "Eveiting"

Pros: "Perfect"
Cons: "Perfect"

Pros: "Nothing"
Cons: "Everything"

Cons: "They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there."

Pros: "Понравился вежливый персонал при посадке на рейс"
Cons: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Cons: "Overall it was a good experience, my only suggestion is that airline should I force the carrion rule a little more"

Pros: "Elderly assistance was excellent! Thank you Aerflot!"

Pros: "Regestacion online"
Cons: "I am middle size person ,but size between chairs not enought"

Pros: "Service , food , comfort , flight arrived on time , wide selection of movies"
Cons: "Everything great"

Pros: "Was excellent"
Cons: "Everything"

Pros: "Everything was fantastic"
Cons: "N/a"

Cons: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"

Pros: "Was really happy"

Pros: "Everything"

Pros: "It took less time :)!"

Cons: "Boarding"

Cons: "Nothing"

Pros: "Everything."

Pros: "Nothing"
Cons: "Everything"

Pros: "Only takeoff and landing"
Cons: "Everything I didn't like except takeoff and landing"

Cons: "The temperature in the plane before take off was very cold. I was dressed in a warm sport suit and got cold. My daughter was shievering in 2 sweaters. Blankets were sold not given to us only after take off. We had to wait 40 mins to take off which is fine in a busy airport, but couldn't get blankets when needed."

Cons: "The wait at the gate was very disorganized, the information didn't show up until after our boarding time. The entrainment system didn't work so we didn't have anything to watch for a 10 hour flight. Also, baggage took the longest ever to show up. I would never fly Aeroflot ever again."

Pros: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Cons: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."

Cons: "Thanks"

Cons: "The baggage was LOST!!!!"

Cons: "Stewardesses"

Pros: "Everything!!!"

Cons: "My suitcase was left behind in Moscow. Will call to pick it up or deliver it in 1-2 days"

Cons: "Everything was better than other airlines I flew."

Pros: "Everything was SUPER!"

Pros: "Nothing"
Cons: "I'm still in Berlin"

Pros: "I had a free seat near me"

Cons: "The flight was good overall, but the boarding crew in Moscow (that was after a transit) didn't let me take my guitars up on the airplane, different from what I agreed on at the first flight, where I paid 200 USD to take it with me on the plane. The flight attendant was very nice and agreed to help me and take it on the plane."

Cons: "The set off was delayed"

Pros: "Terrible"

Cons: "They lost my baggage"

Cons: "I"

Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."

Cons: "Space between rows is nothing for average man, it was very uncomfortable"

Pros: "Everything"
Cons: "Nothing"

Cons: "My bad didn't arrive , it was left in Moscow."

Pros: "Servis was exselent :)"
Cons: "50/50"

Pros: "smile"

Cons: "There could be more cartoons for kids."

Cons: "It's better to have isle sit: flight too long, so you'll sure want leave your sit a number of times, and it is easier to do from an isle sit"

Pros: "I liked the fact we landed and that they don't terrorise you over little overweight of luggage."
Cons: "*They lost and then found our luggages, that happens but after we found out that the luggage was badly damaged we had hard time replacing it. *Flight was delayed and no one would tell us, so we were standing in line for hours (2.5) and then finally they made announcement that another delay will happen. UNINFORMED would be the biggest issue. *crew seamed annoyed every time my cousin with pour english asked for something. *my TV was broken, so no movie for me, that's why entertainment is 1*"

Pros: "plane from moscow to ny was really good"

Pros: "Nothing"
Cons: "Stop feeding us bread"

Pros: "Seat was weary at 52H. Although there were other empty and more comfortable seats, the crew didn't let me have one."
Cons: "Food could have been of fish kind variety and hot drinks weren't available. No hot drinks, neither coffee, nor tea."

Pros: "the business class seat setting of the new dreamliner the plane is brand new flight schedule was ok"
Cons: "crew must be better trained quality of food should be improved entertainment system should have richer content"

Pros: "The food was good."
Cons: "The seats aren’t comfortable and way too small."

Pros: "Amazing plane"

Pros: "The captain"
Cons: "Food"

Pros: "The crew."
Cons: "Terrible business class."

Pros: "every thing"

Cons: "N/a"

Pros: "Crew was friendly and helpful"
Cons: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"

Pros: "Amazingly soft landings, as always."

Pros: "Crews was excellent"

Cons: "Not to sit in the midddle seat."

Pros: "Yes"

Cons: "If flying on time its always late even more than one hour"

Cons: "The food"

Pros: "Direct flight, punctual time. Crew is friendly"
Cons: "several toilets were out of order (were marked occupied instead of out of order so I was waiting in vain until a passenger informed me it was not working not occupied). food, looked like they were trying to conserve on passengers desserts.. microscopic (toy size) containers for coffee n tea??!"

Pros: "I didn’t like anything about this airline !! the staff looks miserable I was delayed on all three of my flights! also my luggage was broken by egypt air baggage department"
Cons: "EVERYTHING ! this was the worst airline I have ever flow !"

Pros: "Service not bad, other then that not good"
Cons: "Straight flight is better then connecting"

Cons: "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"

Cons: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."

Pros: "Nice experience except for the delay in Dubai."
Cons: "Any delay would have been nice. we really had to run a lot in El Cairo Airport in order to catch the conection flight to Madrid."

Pros: "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
Cons: "Food is average"

Cons: "Food"

Pros: "Fully flat seats, friendly crew, good food. Excellent price"
Cons: "Dated slightly worn seats"

Pros: "everything was good especially the timing and entertaining it all good."
Cons: "keeping to the time most especially."

Pros: "Flights were on time and boarding was orderly"
Cons: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."

Pros: "This flight was on time and I truly appreciate when EgyptAir flights are on time."

Pros: "Crew"
Cons: "Nothing"

Pros: "Comfort, service."
Cons: "No wifi"

Pros: "Cheap flight. Boarding was quick and thats about the only thing good."
Cons: "No Wifi, no alcohol, and food was terrible."

Pros: "The plane was new, roomy and very comfortable. The staff was friendly and helpful. It was a long flight, and most people slept most of the time."
Cons: "It took some effort to find the right check in window for the flight, and it involved a lot of walking around the airport. The selection of movies and tv shows was underwhelming. There was no room to sit in the business lounge."

Pros: "People"
Cons: "none"

Pros: "Everything"
Cons: "Long time at jfk airport"

Cons: "Baggage was not logged into the flight, although it was checked in 2 hours before flight...!!!"

Pros: "Comfortable plane, nice crew, movies."

Pros: "every thing thank you"

Pros: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."

Pros: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Cons: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."

Pros: "So organized airline"
Cons: "Head Hosts are aggressive but not so much"

Cons: "Food"

Pros: "Everything worked as advertised."
Cons: "Nothing .. everything worked just fine."

Pros: "Customer service very very very bad And tickets was too expensive"

Pros: "Crew was Excellent Food was great Seat was very comfort I will keep flying Egypt Air and i recmmend it strongly. Weight allowance so generous especially for frequent flyer Gold memebr and above."
Cons: "Entertainment needs more enhancement"

Cons: "The pilot was excellent in take off and landing. He got us through some turbulence in a smooth excellent way"

Pros: "Great professional and fast"
Cons: "Couldnt take my camera in the hand bag which is unreasonable."

Pros: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Cons: "Nothing really"

Pros: "We flew JFK to CAI roundtrip in coach. The whole process from check-in to landing was good overall, and the meals were also of good quality and complimentary as was baggage check-in (compared to US carriers who charge you for everything)."
Cons: "The bathroom got a little dirtier on the long haul flight compared to what I remember on other carriers, and phone support is only available during business hours which turned out to be ok, but could be a problem if you need to have a question answered last minute."

Pros: "Nothing was good. Everything was horrible."
Cons: "Flight attendants are rude and nasty. They take forever to accommodate you. When you press the flight attendant button to be taken care of. They don't care at all. If you ask for help you're left unhelped."

Pros: "They have some interesting old films like Charlie Chaplin in their silver screen entertainment choices. Accommodating flight attendants."
Cons: "There did not seem to be any air vents to adjust for cooling down when I felt hot."

Cons: "Carry-on rules with FlyUIA are ridiculous. I had to pay 150 EUR as my carry-on was 2 cm wider than their standards"

Cons: "food could be a bit better and more entertainment options"

Pros: "Everything very good"

Pros: "Good"
Cons: "Nice"

Pros: "Not very much at all"
Cons: "More seat room, better food, drop the damn Russian from announcements"

Cons: "Small space , food - not a great selection but we made it well to NYC"

Pros: "Exelent landing!"
Cons: "Food"

Pros: "no comments"
Cons: "it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?"

Cons: "Seat change at the last moment. I picked a window seat, but got a middle seat."

Pros: "0 comma by the airline on what to expect and why"

Cons: "Flight was too layer,on 7 hours later"

Pros: "Nothing at all, even if you pay me I won’t go with the same airline"
Cons: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."

Pros: "Nothing"
Cons: "Everything"

Cons: "Old plane ,"

Pros: "Same as above"
Cons: "same as above"

Cons: "Used UIA 3 times. Never got to destination on time. It is a mess!"

Cons: "Everything, including service, condition of the airplane, prices, food, quality."

Pros: "Affordable"
Cons: "Little leg room"

Pros: "I like the crew"
Cons: "It's kind costly flight than air India but , not better than air India , the seats were not comfortable , the food , if a Asian person is traveling then, I think you should provide him the Asian food"

Cons: "there were no personal screen but a central screen for about 5 rows and not only that, they didnt even give us headphones to see the movie that no one want to see everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."

Pros: "Fast registration and good service."

Pros: "N/A"
Cons: "No existing schedule. No one knows what is happening. Planes are extremely old and uncomfortable. Food not even mediocre."

Pros: "I liked the crew, they were one of the best I've ever seen."
Cons: "The ground staff in Kiev, they refused to help us with an issue. They were very rood, they treated us in a bad way. They aircraft was very old as well."

Pros: "I got to my destination in one piece"
Cons: "The boarding process was insane Paid for business, didn't get business accommodations They lost my luggage They were delayed The outlets on the plane didn't work There was basically no entertainment I ordered a specific meal based on dietary needs and they didn't have it They let babies sit in business class They don't have a normal process for lost luggage"

Cons: "Entertainment bad quality machines"

Cons: "Ok"

Cons: "Movies content was totally inappropriate for public, especially with the children. It was dirty, evil, stupid, ungodly... I so could watch something clean, beautiful and educational..."

Pros: "It just worked out !!!!!!!!!!"

Pros: "Great staff that was extremely helpful."

Cons: "Confiscated my duty free alcohol. Refused to let me take my shoes on board because they had zips on them. I then had to call my lift to come back for my shoes. Plane squashy. Just an awful airline. Never again."

Pros: "friendly girls"
Cons: "Very uncomfortable. Ancient outdated planes. Uncomfortable seats. Everything is for a fee. Slow 767s built more than quarter century ago."

Cons: "one hour delay no personal tv sets"

Pros: "The staff was very pleased and professional"
Cons: "Boarding and the food on the board and at the airport"

Pros: "Completely uncomfortable"
Cons: "And the flight was delayed on the runway in Kiev, Ukraine for 2 hours which cause me to miss my connection."

Cons: "bad food"

Pros: "Nothing"
Cons: "Service, seats too small, very tight"

Pros: "Smooth flight and on time."
Cons: "Cramped seating, old seats with no amenities like personal viewing screen and USB charging. Dirty toilets and a general rundown appearance. Unless they make better pricing and appearance I will use another airline."

Pros: "Offer shelter and food during the delay. T"
Cons: "Delayed flight.After boarding hold passenger on a plane for around 2 hours before departure."

Pros: "Crew is great with the tools or lack of them that they are provided with."
Cons: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."

Pros: "Timing."
Cons: "Seats are small."

Pros: "Convenient direct flight from Kiev to New York. The food this time around was good."
Cons: "Only just enough leg room and no elbow room at all."

Pros: "Stewardess were polite and kind"
Cons: "Cabin far too hot. Plane was old and showing its age."

Pros: "Room between seat rows. Courteous and helpful crew."

Cons: "Aggressively slow boarding with no opportunity to sit down"

Cons: "Horrible service!!!!"

Cons: "Toilet system malfunctioned with 4 or 5 hours left to go. Films seemed like illegal DVDs with low video quality and complete with Chinese subtitles. Flight attendants ran out of customs forms so I had to fall far behind in line at the airport."

Pros: "The crew. Very beautiful,professional,friendly. Always smiling and making passengers comfortable."
Cons: "I wish the vegetables were a little more fresh. But otherwisee everything was very good."

Pros: "Nothing"
Cons: "No entertainment nothing to eat and to drink no air conditioning very hot"

Pros: "no delays"
Cons: "Tiny claustrophobic seats put you in constant bodily contact with neighbors and no ability to move. Not overly concerned about lack of inflight entertainment, but be aware there is none (aside from the occasional older movie dubbed in Russian). Overall I can deal with stripped-down service but being so tightly packed in such a shameless way on a 10-hour flight is excruciating and not worth it."

Pros: "My ticket was upgraded to Premium Econom for free. Fish dishes were delicious."
Cons: "No entertainment on board. Check-in bags wasn't very organized."