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Cons: "Wearing a face vizor on top of the face mask is silly"

Pros: "no"
Cons: "respect"

Pros: "Crew was very helpful"

Pros: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."

Pros: "Flight is spacious"
Cons: "Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed.."

Pros: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"

Pros: "Good service from the crew and good food."
Cons: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"

Cons: "Food"

Pros: "Crew was receptive"
Cons: "Food boarding"

Pros: "Boarding its took along , food it's bad"

Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Pros: "Great food, great seats, everything was smooth overall"

Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."

Cons: "Mu luggage got broken"

Cons: "Food was just not that great. Too many peppers in everything!"

Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"

Pros: "Everything was GREAT!"

Pros: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Cons: "The food and the wine selection did not impressed me. Qatar needs to make some changes."

Pros: "Crew was really amazing."
Cons: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."

Pros: "boarding process was efficent"
Cons: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"

Pros: "Qatae Airways is second to non as always"

Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."

Pros: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."

Pros: "Nothing. As flight was rerouted and airline changed"
Cons: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Pros: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Cons: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"

Cons: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."

Pros: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"

Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."

Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Pros: "Leaving that god forsaken airport after hours of waiting in lines."
Cons: "Everything"

Pros: "Hindu meal only be vegetarian"
Cons: "All is good"

Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."

Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Cons: "Some crews are not accommodating."

Cons: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"

Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"

Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."

Pros: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Cons: "I will never purchase a flight with Qatar"

Cons: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"

Pros: "The was very hospitalty"
Cons: "Every thing was amazing"

Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Pros: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."

Pros: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Cons: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."

Pros: "Flight attendants are helpful from Doha to New York."
Cons: "Take the bus from the plane to the terminal in Doha. It was a hassle .from Doha to Dhaka was 3hours delayed without a notice."

Pros: "Service was good."
Cons: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."

Cons: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."

Pros: "The crew, they were very pleasant and good about taking care of our needs."
Cons: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."

Pros: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Cons: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"

"Everything good, Thanks so much"

"Everything was great with Turkish Airlines."

Cons: "Turkish Airlines are doing great job for customer satisfaction services and timing"

Pros: "Fooodddddd"

Pros: "After we missed our flight, we were provided with terrible customer service."
Cons: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."

Pros: "On time flights. Free entertainment. Good food. God plane."
Cons: "Nothing, really."

Pros: "My seat didnt recline so i wasnt feeling comfortable"

Pros: "Good Food. Polite treatment of Customers. Good Luggage allowance Lots of "little extras.""
Cons: "Very cramped seats. Very slow boarding. Needed to wait at 4 different security checks when transferring from one TAF plane to another -- after 2 security checks/waits for 1st TAF plane."

Pros: "I like the crew , and new movies."
Cons: "I missed my flight"

Pros: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Cons: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."

Pros: "Food on flight was good, captain was good pilot"
Cons: "Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD"

Pros: "Excellent food"
Cons: "Boarding was a bit chaotic"

Pros: "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
Cons: "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."

Pros: "There was food and beverage service on this short flight"
Cons: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"

Pros: "I liked nothing about this flight!"
Cons: "No matter the airlines, all passengers going through immigration wait in long lines, no ropes but rather a big free for all. Push and shove."

Pros: "Friendly crew, entertainment system"
Cons: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."

Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."

Pros: "The flight to Munich was really good and comfortable. But the lay over was 15 hours and I not given anywhere to sleep or rest. I was told that I would be compt a room but never revived it. Sitting in an overcrowded Airport in Turkey was so uncomfortable and miserable. Boarding was very long lines and went through so many check points. But the staff was very friendly on board. Praise God I made it home safe."
Cons: "The lay over from Munich Germany to The US in the Turkey Airport was So Uncomfortable and Miserable. I was told that I would be given a room but never received it. The Airport was severely overcrowded all night and day. I was going to use Turkey monthly to go back to Germany but I probably won't now."

Pros: "movies and food"

Pros: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"

Pros: "Everything was great."

Pros: "Crew attendance"
Cons: "No place for hand luggage"

Pros: "Food was good , enertainment and comfort was fine"
Cons: "The hostess was not friendly at all. Seemed to be inconvenienced by every request Also requested a veggie meal but was not avaible"

Pros: "Food was good! Loved all the goodies! Crew was friendly"
Cons: "The airplane was way to warm, for such a long flight it should've been a better temperature inside the plane, you dont want to get all sweaty and smelly while traveling!"

Pros: "Timing was perfect without any unnecessary delay in transfer. Crew is quite helpful and food was pretty good for Economy class as was the leg room and footrest. Entertainment was excellent."

Pros: "Nice seats, and staff"
Cons: "The family behind us had kids, they were yelling, kicking my seat and had a cat they were holding. I am highly allergic to cats and at first couldn't understand why I was coughing so much. I was very disappointed the staff did not make sure this animal was contained at the back of the plane."

Cons: "Customs in Skopje"

Pros: "Excellent customer service"

Pros: "In flight entertainment was great. The crew were very courteous."
Cons: "It was so hot, nearly unbearable. Not sure why, maybe a one time thing, but definitely very irritating. The food was mediocre at best. As well, the tray of food kept sliding off the retractable table. Seats were pretty cramped."

Cons: "Flight delayed about 2 hours past schedule. When drafted my seat fouls not recline. When I asked for assistance from flight attendant she practically blew me off. This was a9 hour flight!"

Pros: "Quick in Check In."
Cons: "Horrible customer service."

Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."

Pros: "From the minute we boarded the plane, we were given refreshments and tasty food in the business class. When it was time to sleep the flight attendants made our beds for us! It was heaven! We will use this airline again!"
Cons: "If you were to become hungry in between the meals they serve, you need to go to the chef's station to pick/ask what snacks you would like. As a first timer we stumbled upon that. One of our seats didn't work but was able to scoot over as it wasn't full."

Pros: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
Cons: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"

Pros: "It was spacious for being Economy."
Cons: "Flight crew that was assisting on my side was awful. Completely disrespectful and not willing to help or listen. Not to mention, special meal was requested online months in advance yet they didn't have any vegetarian meal left and I was left with eating break and fruit."

Pros: "Everything was great"

Pros: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Cons: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."

Pros: "I Like the food and movies"

Pros: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."

Cons: "Delay in receiving luggage ,"

Pros: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Cons: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Pros: "Everything"

Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Pros: "The in flight entertainment was great"
Cons: "Boarding process was delayed and there were no updates to tell us about it. I was feeling ill and asked a crew member for water she told me she would run and get it and I saw her walking around for 45 minutes before I asked her again and it took her another 30 minutes. In that time I watched her fulfill requests for headphones and other unecessary items. We were sat directly behind a screaming baby and directly in front of 3 wildly misbehaving children for the entire 10 hr flight. The crew allowed the family behind us to sit 5 people to the 4-person row, including a 7-year old sitting on the mom's lap who kicked seats and pulled my hair over the top of the seat. I recognize that misbehaved children are not the fault of the airline but it seems like in the future grouping families with children together might be a resolution. We went 10 hours without sleep because the kids kept kicking our seats and sticking their feet through our armrests. The airline also offered zero vegetarian food options for this flight (unlike others which offered pasta). We went 10 hrs having eaten a single bread roll and a bowl of pudding. After these two flights I'll likely never fly Turkish again."

Pros: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."

Pros: "That the flight was at most half full. This made it possible to stretch out along a row of three seats to sleep.The cabin crew were very attentive."
Cons: "The seats were comfortable, but very difficult to adjust. Leg room was minimal"

Pros: "three seats for myself no security check between flights"
Cons: "interruption of sleep because of meals -serving earlier dinner and later snack would have been more restful"

Pros: "Security checks in a narrow area serving several flights to the USA took way too long time to board"

Pros: "A real plug under each seat seat pitch better than most airlines No-fuss attitude makes things easier in general"
Cons: "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."

Cons: "Our flight was direct to Bari but suddenly we see that it is not ...."

"They made us check carry ons despite the entire aircraft overhead space being empty"

Pros: "the crew took very good care of us"

"Departed 25 min late with no explanation. Arrival time was very off due to late departure but would have appreciated a better estimate."

"I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though."

"The whole experience was great. Boarding is so orderly. The staff is super helpful. The wifi works great the whole flight so I was able to text for the entire flight. The best part was that it was orderly even when we were exiting the flight."

Cons: "The crew wasn’t super friendly but they were nice."

Pros: "Not much"
Cons: "Crew kept bumping me in flight. Deplaning took too long."

Pros: "The staff were awesome!"
Cons: "no covid-19 precautions were taken."

Cons: "Boarding from rear to front."

Cons: "No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta"

Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"

Cons: "All good"

Pros: "The crew very professional. My flight was on time."

Cons: "Great flight all around."

Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"

Pros: "left on time and arrived on time"

Pros: "Well organized and easy to check in."
Cons: "No"

Pros: "Nothing"
Cons: "Idk terrible flight experience with delta"

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Pros: "Crew was very good."
Cons: "Seat assignment at gate was inconvenient b/c jt dissuades you from taking a bathroom break before the flight. They can't prefer that you go on the plane."

Pros: "The free movie/entertainment system"
Cons: "Leg room limited, but seats were ok"

Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."

Cons: "Flight was cancelled after multiple delays and waiting 8 hours"

Cons: "The airport."

Cons: "Delays due to Democrats not making deal"

Pros: "Arrived on time and smooth flight though it was completely full"

Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"

Pros: "Everything"
Cons: "No chicken sandwich."

Pros: "Crew was pleasant. Boarding was fast and efficient, nobody bumrushed."
Cons: "The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks."

Pros: "The take off and landing were very smooth and the crew was nice."
Cons: "Crying baby aboard"

Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."

Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."

Pros: "Snacks, cleanliness and crew"
Cons: "N/A"

Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"

Cons: "Delayed for no reason"

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "Great trips notifications"

Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."

Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"

Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."

Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."

Pros: "Crew did an outstanding job"
Cons: "No entertainment"

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."

Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."

Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."

Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."

Cons: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "Very nice crew and great food"

Pros: "Yes"
Cons: "Nothing. Flight was amazing"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "Yes"
Cons: "Everything was good"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Cons: "Travelled business class and was ace experience"

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Cons: "Long haul flight made pleasant by KLM"

Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Cons: "old screens and entertainment system leg room to small"

Cons: "wasn't able to take the flight since I missed it"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Cons: "Bag was lost"

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."

Cons: "Tiny old cramped plane."

Pros: "Flight was on time and quick and comfortable"

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "Nothing!"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "great choice of entertainment content, friendly crew"

Pros: "They were awesome."

Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pros: "Fantastic"
Cons: "Passengers less rude"

Pros: "The crew"
Cons: "Old seats Poor entertainment"

Pros: "The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!"

Pros: "Tooth paste and brush that airline gives out is amazing. Food is delicious"

Pros: "Flat bed, updated aircraft."
Cons: "Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in."

Pros: "No comments"
Cons: "No comments"

Cons: "The crew was polite, very comforting, and smooth flight ,"

Pros: "Nice gifts for the kids Crue was super nice."
Cons: "Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly."

Pros: "Perfect"
Cons: "Perfect"

Pros: "Nothing"
Cons: "Everything"

Pros: "Good airline and good service"

Pros: "the food was delicious and the flight was smooth, the crew was friendly"
Cons: "navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight"

Pros: "Понравился вежливый персонал при посадке на рейс"
Cons: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Cons: "It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service"

Pros: "Crew was nice very polite and helpful that is why excellent rating. Comfort was as good as that can be in economy class, very good food and decent entertainment."
Cons: "Boarding was a bit inconvenient as the plane was not at the gate and bus ride was used to access plane."

Pros: "Nothing"
Cons: "Worst service, disgusting food, no organization, pettiness with measuring the size of a carry on (including the wheels) at JFK and charging $100 for international standard sized bags (less than 21.5 inches), racist behavior from the flight attendants against anyone who is not Russian, little to no communication with passengers, flight attendants started arguing with people for no reason"

Cons: "Food was awful"

Cons: "Late,uncomfy seats,crews were not able even to smile"

Cons: "Excellent!!!"

Pros: "Service and hospitality"

Cons: "Never got the chance to fly. My initial flight to this destination was cancelled. Wasted too much of my time."

Cons: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"

Pros: "Was really happy"

Pros: "Speed of boarding and staff"
Cons: "nothing"

Cons: "The best teams ever!"

Pros: "Efficient boarding"
Cons: "Absolutely no leg space you're packed like sardines in a can. I couldn't fit into my seat by luck no one was next to me so I sat sideways which was also vey uncomfortable. The food was cold and I wldnt take it again"

Pros: "The crew is wonderful and attentive. The food is very good for an airline."
Cons: "My luggage did not make the flight because of my connecting flight's delay. This is the second time this has happened with aeroflot unfortunately."

Pros: "Great Food, Great Service, Great Entertainment options"

Pros: "All the board crew were very friendly and attentive"
Cons: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Pros: "The seats are comfortable even in the economy class. Plus we got slippers so I could kick my boots off."
Cons: "For whatever reason we got bused to the plane. The bus went for couple of miles around the airport before we got to the plane. Then we had to walk to the plane in the rain. This is very unusual event, as I fly often this route and this is the first time it occured."

Pros: "Free wine in econom class Dinners and supper Free headphones included"
Cons: "The seats are still cramped"

Pros: "The female flight attendants are all stunning in their bright orange uniform."
Cons: "The planes are very tight. Ever since they updated their aircraft they added one or two rows and planes became so narrow! On the way to Moscow we didn't have an entertainment because they monitors didn't work for 30% of the plane. On the way back they delayed the flight for 5 hours because they plane had technical issues and they were changing it. We missed our connection from NY to Miami and since it was a separate ticket I lost those tickets. They didn't update us while we were waiting what's going on. A few times they would announce boarding on the electronic tableau, people would line up and wait for 40 minutes. The staff would just look and say nothing or smile and say "we don't know why you are standing, I didn't tell you to line up!" We had a special meal on the flight. They gave you exactly the same food twice. I was just laughing but other people who had special meals were really upset. If someone asked they would probably say "it's your problem that you don't want to eat like the rest lol! Next time when booking a flight I'll pay more but have a normal experience and not the torture "Russian style""

Cons: "2nd meal didn't have a non-diary menu selection."

Pros: "The flight itself was nearly perfect. The pilots are the first class. My only complaint was during the food service. The food service was a bit unorganized. They'll give you a dinner plate with a desert, but the tea or coffee would be served half an hour later. So, you're just sitting there with your piece of pie in hand waiting for a tea."
Cons: "That is NOT an airline (Aeroflot's) fault but a JFK's one. We weren't given a permission to land for over an hour, so the flight was late."

Pros: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Cons: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."

Pros: "Liked the food and on board service. Modern fleet and modern features"
Cons: "2 hour delay. Moscow terminal too small for numbers of passengers in transit. Boarding process chaotic"

Pros: "The service and the crew were amazing. The cabin crew were incredibly caring and kind. Thank you for such such an outstanding experience and genuine care."
Cons: "I couldn't even think of anything that could be better. Everything was excellent!"

Cons: "My suitcase was left behind in Moscow. Will call to pick it up or deliver it in 1-2 days"

Pros: "Great food, stuff and free movies"
Cons: "None"

Cons: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."

Pros: "Staff, entertainment, food. All was great"

Pros: "Friendly crews."
Cons: "The entertainment was not working well. could not watch movies. Food is not the best. Seats are comfortable, but could be spacious."

Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."

Cons: "Space between rows is nothing for average man, it was very uncomfortable"

Pros: "The flight and service was great as usual. The TV not working made the flight boring as there was no entertainment and the fact that the flight was super packed made it so I couldnt get comfy."

Pros: "No time-wasting connections and good service."
Cons: "Airport procedures at JFK tend to take too much time."

Pros: "Huge delay. We had a toddler and weren't offered the seats behind the wall, which is for people with kids. There weren't even people with kids sitting at those seats. Next time will fly with finnair."

Pros: "The flight was prompt and the boarding was very efficient"
Cons: "In a 9 hour flight they past by only twice to offer cold drinks and did not hold any water bottles. flight attendits did not speak any English and were very hard to conunicate with. Thet were not gracious and pretty unpleasant. The drinks the handed out were flat. The kosher food was still frosen when they handed it out (frozen chicken salad!! Yuck!!) We did not understand a word the pilot said."

Pros: "Nothing redeeming about Aeroflot"
Cons: "Flight was delayed four hours. Sat on first plane for an hour before they announced mechanical problem. Meal voucher given during airport wait, but no announcement was made and some passengers weren't aware. Staff was curt and unhelpful."

Pros: "Nothing really"
Cons: "Boarding took forever. The line to beard stretched far into the terminal. Only at the end they decided to let people in faster using a second person. The food was horrible. Flight attendant and the pilot insisted on making announcements in English that sounded painful. They really should brush these people up slightly to improve pronounciation. There was no way to purchase alcohol on the flight. They gave a complimentary noglass of wine with the first meal, but after that you were done. Bringing your own alcohol to drink on board was "illegal". Obviously that's what people do anyway."