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Hit with extra fees for check-in.

The flight was comfortable and on-time.

You need to realize that not always a person who buys the tickets is also a person who can check-in from home and print boarding passes. My parents don't have a printer at home and 15 euro for printing boarding passes at the airport is a lot of money for some! And where does this price come from anyway? Absolutely ridiculous practice. They were also disappointed that everything was for money, including coffee. Come on!

Flight was good

I went to desk for check in and they told me l have to pay 15 euro because that l didn’t check in on line before l get to the airport. They wouldn’t check and give me boarding pass till l paid 15 euro. Horrible airline. After that they wanted to charge us for food and drinks on a international flight. Never again !!!!

The check in app and the service

Th outbound flight was delayed

In flight crew were pleasant

I was made to pay excess luggage because my carry-on was 1kg overweight. I was very depressed because of this treatment and the ground crew in Lagos were abusive when I complained and they threatened me that I would miss my flight if I didn't comply

The staff was helpful and friendly.

I did not get the seat that I booked online. This made things a little hard for me.

I like the professionalism of the crew. Lots of shops to visit in Athens Airport.

All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely.

I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!

The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew.

Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips.

Friendly staff, so much food/snacks were offered. Good movies available.

Nothing

Great movie selection

They need softer seats...had to stand half the time

Loved the food and ambiance

The on air entertainment was surprisingly low quality

This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times! And I hope no one takes anything out of my suitcase! And I'm sure nothing will be done so why do you even do a survey?

Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning.

The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk.

Efficient boarding and fast baggage collection in Geneva.

It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options

On time

On time

The seat was very uncomfortable

Boarded fast

Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying

Everything was so great cabin crew was so nice and so friendly

Entertainment

Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better.

I like the food and the service.

On time

This flight was on time and I appreciate when Egypt Air flights are on time.

Direct flight, no other flights can do that.

Air condition in airplane and Cairo airport was no good

This flight was on time and I truly appreciate when EgyptAir flights are on time.

Flights were on time and boarding was orderly

Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request.

What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always.

Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats.

Everything was nice

They dont give water when u ask for it, everything else was good

Everything was so great cabin crew was so nice and so friendly

Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional.

Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy.

Seats and space are just too small.

Review for Eurowings

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

Entertainment

Food and one bathroom out of service makes an awful flight

Arrived Early!

Left Late :-)

Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time.

Very professional pilot and nice crew.

No entertainment.

One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy

It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan.

Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!

No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330).

Friendly and professional crew. Plane was clean

Tight space in economy class(to be expected)

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

Nothing

Delayed, bad entertainment system, lost our luggage

Nothing about it

They didn't even take us!

Food & entertainment

Boarding, narrow seats for a 7 hours flight & lost baggage

Turkish Airline lost one of my checked in bag! Never found it!

Everything was so great cabin crew was so nice and so friendly

Got an exit row window seat.

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

Entertainment

Food and one bathroom out of service makes an awful flight

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.