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Pros: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Cons: "Take out the chicken sausage from your menu"

Pros: "N"

Cons: "Qatar Airways could improve food selection for business class."

Pros: "Response is the same as above"

Pros: "Really good"

Pros: "No WiFi in most of the flight duration"

Pros: "Nothing"
Cons: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"

Cons: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."

Cons: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"

Pros: "Excellent service with attention to detail"
Cons: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"

Pros: "Overall great service!"

Pros: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Cons: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Pros: "Great crew and food served was nice for airline food."
Cons: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"

Cons: "TOOO long."

Pros: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Cons: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."

Pros: "Great service, friendly and helpful"
Cons: "nothing"

Pros: "Food was good, staff was excellent."
Cons: "Can't think of anything."

Pros: "Everything"
Cons: "Everything"

Pros: "everything"
Cons: "nothing"

Pros: "Entertainment and food was good."
Cons: "Long flight from Doha to LA."

Pros: "very nice crew please have good dessert"

Cons: "Thanks"

Cons: "The employees were not motivated to work. Food was scarce and I was left starving the whole flight. On a 16 hour flight, there should be more food and beverage service other than the 2 times the attendants served us. How can we stay hydrated if we aren't being given any liquids?"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"

Pros: "Good attitude from staff"

Pros: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"

Pros: "Polite staff keen to help"

Pros: "Same"

Cons: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."

Pros: "Nt bad"
Cons: "Attendants were skiving at the back"

Pros: "on time no one in my row so i got to sleep good food"
Cons: "enoyed it all"

Pros: "Staff were polite and helpful. Flight was smooth and on time. Overall very good considering length of flight and difficulty of accommodating such a large crowd for such a long time."
Cons: "Meal service was very disappointing. 16 hour flight with one meal at the beginning, one meal at end, and a small, rather unappetizing hot pocket like sandwich in between? And snack offerings were ice cream, potato chips, candy bars and a few apples (ran out of apples). Need more healthy options. There needs to be a more full meal/snack offering around the half way mark if you are going to keep people from grumbling."

Pros: "New plane. Decent legroom."
Cons: "Not enough food was served for a 16.5 hour flight."

Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pros: "Cabin crew were excellent, very nice and accomodating"
Cons: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."

Pros: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Cons: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Pros: "Qatar airways always seems to handle busy flights and crammed seats calmly, efficiently and on time. It's a long haul - 16+ hours, and if you have to go economy as a 6 foot tall person, their seats recline well, seemingly better than many. You have to plan your long layovers, and they do offer assistance with hotel transfers, but they don't advertise this very clearly - so do your homework before flying!"

Pros: "I liked the food and the entertainment ."
Cons: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."

Pros: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Cons: "Food needs to be asked for rather than offered."

Pros: "bathrooms had liquid on the floor sloshing around from about 1 hr after take off. Flight attendants need a disposable towel to put down. Nasty bathroom are not pleasant."
Cons: "i was blessed with 3 seats in a row. Had trouble lying down because the arm rests don't go up all the way. The seat belt connectors were not recessed, so they poked me in the side. The movie selection was only so - so. See the selection from Singapore airlines if you want to see a good example. I have many food allergies - for the sweet & savory snacks, the ingredients are in Latin - like a place holder ready for when they get the real words to put there. e.g. dolorem ipsum ..."

Pros: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Cons: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."

Pros: "Almost nothing"
Cons: "Price"

Pros: "Food and drink options. Courteous."
Cons: "Smells from others"

Cons: "It was not at all a smooth travel experience. The original flight was from Mumbai to Doha to Los Angeles. After reaching Doha they said the flight is full !! They made me travel via Boston where it was so much hazzel to catch the next connecting flight. My bags did not come in the same flight. Next day I had to go to the airport again to bring them. I did not had anything to wear, I had to purchase basic stuff. It was a very inconvinient travel. I want compensation from Kayak as you guys confirmed my booking and I come to know at the Doha airport the flight is full. HOw did you issue me a ticket??"

Pros: "I really liked the service and demeanor of the crew and staff members."
Cons: "I didn't like the handling of an unexpected delay. It seemed to take an hour longer to handle the change over from one plane to another. The staff seemed rather unprepared for how to resolve the issue smoothly and seamlessly. Training in handling unexpected events might be a good way to overcome this."

Pros: "On-time, Service, flight & Behavior, conduct."

Pros: "Great flight crew"
Cons: "Nothing, everything just right"

Pros: "I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc."
Cons: "More comfortable seats"

Cons: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"

Pros: "Nothing"
Cons: "On each of my meals served the food was cold, and was actually ice cold in some places, some of the food served was inedible it was so bad. on a 16 hour flight the crew was mostly absent. Not once did they offer me s glass of water other than the little cups that came with the meal, nor did they come through the cabin to pick up trash. By the end of the flight the waste paper places in the bathrooms were overflowing at least in the bathroom I used."

Pros: "Same as first trip but this time the manager gave us some crackers and chocolate because we asked her to give us something to eat"
Cons: "Same as first trip but this time we were more mad and the food was like rubber we told the manager and she brought us some of the crews food and we still didn’t have any food because it smelled rotten"

Pros: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Cons: "everything was mostly fine"

Pros: "Every things"

Cons: "Crew was rude."

Pros: "Spacious for the kid to walk"
Cons: "For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid"

Pros: "The crew and my fruit platter."
Cons: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."

Pros: "Food, entertainment choices"
Cons: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."

Cons: "Too cramped in economy. Food good, staff helpful."

Pros: "No wonder Emirates is one of the best airlines in the world!"

Pros: "The service, the food and the comfort, as well as the entertainment are the best."
Cons: "Nothing."

Pros: "The service was excellent and the crew tried to keep everyone comfortable. Food was good and great selection when it comes to entertainment."

Pros: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"

Cons: "Broke my bags."

Cons: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"

Pros: "Everything"

Pros: "- almost nothing - They arranged vegetarian food on demand."
Cons: "- Repetitive food - No one turned up when called for assistance. - late service"

Cons: "Food"

Pros: "Not many passengers got to spread out"

Pros: "I was fully satisfied"
Cons: "Onboard upgrades for one way was too expensive"

Pros: "Everyone was super friendly. I enjoyed that the plane was empty that we could all change our seats to be more comfortable."
Cons: "The walking to board my connecting flight was overwhelming, a lot of walking. Also, I understand the food isn't from a 5 star restaurant but the lamb I ate was over cooked and felt very rubbery. As the crew members went around aking if you want Tea or Coffee, I said I wanted coffee. The coffee was cold so I couldn't even drink it, i know I can ask for another one but I felt so disappointed that I'd rather have nothing. My monitor had lots of weird lines on them as the colors were so off on some areas and good on other areas."

Pros: "I like the legroom on Emirates."
Cons: "Nothing to dislike."

Pros: "Inflight service was good."
Cons: "Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear."

Cons: "the baby crying next to us crying thrugh much of the flight. We're still exhausted from not being able to sleep well during the flight."

Pros: "Comfortable and well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."

Pros: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"

Pros: "Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough."
Cons: "They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating."

Cons: "1. I had put in a request for vegetarian meals, but my request was ignored. At meal time, I was given a choice between chicken and lamb. I again asked for vegetarian, and was told they didn't have any. The white guy in the next row asked for the same, and it magically appeared. The attendant noticed my shocked stare and then gave me a veggie meal too. 2. On a 16 hour flight, our tv screens didn't work. None of the attendants even came by to check, even after repeatedl requests. 3. My 6 and 9 year old kids would like to know why they didn't get any of the courtesy toys/coloring books that were given to other similar age kids. I don't want to tell them it was due to their skin color. 4. Even a request for water turned into a tug of war after we had waited for almost 20 minutes. I finally poured it out myself."

Cons: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."

Pros: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"

Pros: "The entertainment and staff were unsurpassed. The food was better than industry standards."
Cons: "The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration."

Cons: "Baggage took over 40 minutes to come out."

Cons: "food was not served on time. crew was not attentive and did not care for passengers"

Pros: "same as above"

Pros: "Everything was great."

Pros: "The flight was great. The seats were spacious and comfortable."

Pros: "Ok"
Cons: "Nothing"

Pros: "Boarding was smooth, they give you a little pacquet that includes tootbruch and toothpaste, eye covers and socks. Food was ok, entertainment system is second to none."
Cons: "Some of the crew were a little rude when asking questions or just approaching them for simple things like our entertainment system not working. They weren't able to help us and it took me theee times to get them to pay attention to us."

Pros: "Nothing"
Cons: "Their customer services is not terrible, it's nonexistent."

Pros: "Your staff are amazing....very welcoming, attentive and a joy to be around. I was comfortable i.e leg room was right for my long legs."
Cons: "You offer limited choices on food with consideration to Diversity of your clientelle. Your meal vouchers offer substandard meals in the few selected restaurants. I had layover period of 10hrs on.my return leg and about 6/7hrs. These are extremely long hours to sleep on those uncomfortable lounge chairs. This was the worst experience in my flying time."

Pros: "I got left alone! I watched movies, and slept most the flight!"
Cons: "Nothing in particular. I just wanted to be out of the plane asap since my "fun" incident in Maldives. Safe to say that emirates has ruined my vision of the maldives for a while."

Pros: "Awesome flight...got a business class ticket and I loved each moment during the journey"
Cons: "Indian food was not that tasty and quality needs to improve"

Cons: "D seats are exrremely uncomfortable. Leg space is as good as none. My knees were hurting as they were touching the seat infront of me. D crew gave very slow service. I was sick and needed hot water, even after calling for ur for more than 4 times , the crew constantly forgot about it. Food was alright. I dont see myself ever flighting back with Emirates jus for because of the seat discomfort and lack of leg space"

Pros: "The crew surprised my fiancé and me with a champagne and cheese cake toast in the middle of the flight. It was incredibly thoughtful as I had only told two of them about our new engagement."
Cons: "We could clearly hear several of the crew bickering about things at several points of the flight."

Cons: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."

Pros: "Overall service and food was nice."
Cons: "My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel."

Pros: "Nothing. This was the worst flight I've been on in years."
Cons: "The food was awful, the lounge was worse than the free ones, and the service was absolutely the worst I've experienced in years."

Cons: "Good service no delayed"

Cons: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"

Pros: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Pros: "Like flying first class"

Pros: "It was the best"
Cons: "The best"

Cons: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Pros: "Combo deal....It might not sound funny to many but my 21 hour lay over gave me an opportunity to visit instabul and that was great."

Pros: "The food was good and the entertainment was fine."
Cons: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."

Cons: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."

Cons: "Seats are not comfortable you end up with bad neck pain"

Cons: "Extra extra and private security passing from Istanbul airport"

Pros: "Nothing"

Pros: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Cons: "The seats are cramped just like any other airline."

Pros: "I'm happy and will continue to fly Turkish."

Pros: "Everything"

Pros: "Entertainment"
Cons: "Flight was delayed 2 hours before take off."

Pros: "Service and food is good, crew is helpful"
Cons: "Seats would have been sufficient for a one hour flight but not for 13 hrs. I am 5.11. not enough leg room and not wide enough."

Pros: "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
Cons: "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."

Cons: "More service with flight attendants walking around to offer drinks would have been better"

Cons: "Very hot inside the plane"

Pros: "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"

Pros: "It was great. I told everyone about it."

Cons: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."

Pros: "Flight crew was pleasant."
Cons: "When I check-in for flight from Rome to Istanbul and Istanbul to Los Angeles, only the first leg of trip was confirmed correctly. For the leg from Istanbul to Los Angeles I confirmed a window seat when I checked-in online. However, when I arrived at the airport I has a middle seat and could not change it and the 15 hour flight was miserable. I also asked to be upgraded to business class and told it would be $3,500.00, which was ridiculous."

Pros: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Cons: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Pros: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Cons: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."

Cons: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."

Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Pros: "Every thing was ok"
Cons: "Nothing"

Pros: "I liked the food and the crew and the entertainment."
Cons: "I didn't like the trip two hours late."

Cons: "boarding the treat you like animals"

Pros: "Service on board was terrible..."

Pros: "Quality experience all the way around"

Cons: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."

Pros: "Again, everything was great! The kosher food from La Casa was outstanding and your stewards are polite, helpful, hard-working and professional. You have a wonderful airline! R. Lerner"

Pros: "Appreciated the lights being dimmed, to make it more restful."
Cons: "Would have enjoyed ice with the juice, or colder beverages."

Pros: "Everything."

Pros: "Appreciate highten security checks giving "secured" feelings to passengers."
Cons: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Pros: "Food"

Pros: "Leg rooms are much smaller compare to other airlines."

Pros: "The food, the service and entertainment!"

Pros: "they are good thank you very mush"

Pros: "Good flight with plenty of entertainment and food!b"

Pros: "Food was ok Service in plane was good"
Cons: "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"

Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"

Pros: "Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years."
Cons: "Too little leg room. My knees touched the seat in front."

Pros: "Very bad experience i have to think twice before I book airfare now !!"
Cons: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"

Pros: "Plane seats were comfortable."
Cons: "Got sick from food. Stewardress skipped over me for service."

Pros: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Cons: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."

Pros: "Yes, Very good"

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Pros: "Comfort"
Cons: "Internet"

Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Cons: "Delays, took my hand luggage into the hold,"

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "The service"
Cons: "The food."

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Cons: "infotainment was down. Lost my luggage the flight was delayed"

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Pros: "Crew"
Cons: "N/a"

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Cons: "The streaming service didn’t work"

Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Helpful and smiling cabin crew."

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "Good efficient flight crew friendly and helpful"

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "Short-hop flight, fit for purpose."

Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "captain was great."

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."

Pros: "Good flight, thank you"

Pros: "Nothing"
Cons: "Service and attitude"

Pros: "Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot."
Cons: "Great plus is a direct flight and price"

Pros: "Crew only"
Cons: "I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them."

Pros: "Seat was not too comfortable...."

Pros: "Timely"
Cons: "Better boarding experience with consistency in allowance for appropriate carry on luggage."

Pros: "They let me buy a beer at off hours from regular food and drink service. Movie choices were good."
Cons: "Really noisy, rattling sounds through most of the trip. Not very generous with drinks, of all types. Old and unfriendly entertainment system. They need newer jets."

Pros: "check in was fast There is free food free luggage one piece a head Blankets pillows slippers"
Cons: "Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever"

Pros: "Crew kept the bathrooms tidy"
Cons: "USB port (for charging) was not working. The connector inside was destroyed. Light was not working. Crew member refused to serve the coffee saying that the plane was going thru turbulence which was not quite true. There was no vegetarian option as far as meals were concerned. He did not even offer fruits as substitute. One of the crew member did not seem friendly at all. rather grumpy at times. Most of them do not speak decent English so it is hard to communicate with them anyways."

Pros: "Crew was exceptional! Flight was comfortable. They provided slippers, a blanket and pillow for everyone. 2 meals and a snack for our 12 hour flight. Entertainment was varied and good. Overall great flight!"

Cons: "Crews the best"

Cons: "Food"

Cons: "Everything was well)"

Cons: "They denied me boarding because I did not have a printed ticket!!! THIS WAS NOT DISCLOSED WHEN I BOOKED IT NOR IN THE CHECK IN EMAIL."

Pros: "Speed of boarding and staff"
Cons: "nothing"

Pros: "Nothing"
Cons: "Food was tasteless. Crew- had "you owe me faces" the whole flight. Outdated equipment, TV and so on."

Pros: "Food service"
Cons: "Service"

Pros: "The service in the flight."
Cons: "I had problem with entertainment system because I could see any images on the screen and they couldn't fix it. For 12 hours flight it was not fun."

Cons: "Nothing bad. All is good."

Pros: "Meal and service"
Cons: "Trip still long more than 11 hours"

Pros: "Service is good."
Cons: "Food is ok, but inferior to Turkish or Uzbek airlines."

Cons: "Unable to selesct seating."

Pros: "Nice crew."
Cons: "There was only one food option. Sound on my tv station was broken."

Pros: "comfortable seat and leg space"
Cons: "I had 2 bug bites on my thighs... I hope the airline will clean and spray the upholstery."

Pros: "Professional service"

Pros: "All right"
Cons: "Nothing"

Pros: "Flight attendants are good."
Cons: "I was asked by KLM to ask Aeroflot if my baggages were on the plane to LA at Moscow, because I had 10 hours. However, Aeroflot security didn't listen to me and kept saying I'm okay( I guess she wanted to say I was a right gate) and didn't let me talk to groundhostes, and kept screeming to others to show her their boading pass. I could get to talk groundhostes right when I get in the flight, not sure my baggage were with me. My suitcase was damagged at both flights on the way and back. And had to wait for two hours to receive the form, and to claim it, you have to submit so many documents and takes tim e. I am waiting for it."

Pros: "This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets."
Cons: "The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it."

Pros: "Great movie selection, great staff, great food"
Cons: "There was not a full bar selection for drinks - most international flights have a wide array of drink selections. Aeroflot only offered one red or one white wine and only came around once"

Pros: "The leg room! And the meals were delicious"
Cons: "Boarding was slow and unorganized. At times VERY warm"

Pros: "I like the service, flight attendants were very nice, food was great, the seats were comfortable and had plenty of leg room"

Pros: "Movies Not as tight as other airlines"
Cons: "Need more games like trivia Food was very bad crew did not come to pick up trash"

Pros: "friendliness, food, in-flight entertainment"

Pros: "Everything was great!"
Cons: "Everything perfect."

Cons: "Where was no fish selection in meals"

Pros: "On time"
Cons: "The food"

Cons: "Three delayed flights and all we were given were food coupons. We missed a whole day due to flight delays. With our connecting flight from Moscow to Madrid, they were so late that they started moving with not everyone in heir seat. Seemed unsafe but I can tell they were in a rush since they were so far behind schedule."

Pros: "New Dreamliner planes are great for jet leg recovery."
Cons: "After unbelievably long check-in, they were not able accommodate our family . Me and my wife had to take one child each separated by 8 rows. The flight attendants unfriendly attitude was not even a surprise anymore after spending 4 days in Moscow."

Cons: "The food was terrible. Also I'm vegetarian and there was never an option to select a special meal. The food was very Russian which is very different than any other food from other countries. The flavor combinations were not appealing. For a 13 hour flight, I was hungry when I got home."

Pros: "respectful flight attendants"
Cons: "meal trays slide over the tray tables. Need to be custom designed to fit better."

Pros: "price. service."

Pros: "They had a handful of good movies available to make an eleven hour flight suck less. Boarding was exactly as lengthy and tedious as it is on any airline."
Cons: "The staff looked at us like they has bugs up their noses, but so did every Russian in Moscow. It's like being American is offensive to them. The ten hour layover was excruciating--we slept on the floors, while they advertised their completely booked in-airport hotels every thirty minutes on the intercom. The airplane was so hot I literally poured cups of water over myself every couple hours to keep my clothes damp and my body at a reasonable temperature. The food was pretty terrible."

Pros: "All the food and drinks available on the whole trip. The service was very professional."
Cons: "none"

Pros: "Same as before, very happy and pleased and enjoyment exceeded expectations. I highly recommended Aeroflot to all of my followers online!!!"

Pros: "Great service Nice staff Mostly comfortable Cheap!"
Cons: "The TVs didn't work properly and lag a lot. Food was average but offered several meals which was cool"

Cons: "Some of the crew were not working for you - they seem to act like you are inconvening their lives."

Cons: "More training in English would make communication better."

Pros: "Price, the only reason to use them"
Cons: "Flight delayed without notifying passengers, not even an attempt to help/apologize Tight / uncomfortable seats Reasonable service but totally lacking warmth or even perfunctory interest in passengers Typically rougher than usual landings This is budget airline price, but the actual budget airlines make an effort to offer value and compete with regular airlines. With Aeroflot, you get exactly what you paid for, or less."

Pros: "Crew Food"
Cons: "Service of land personnel in Barcelona The plane was leaving at 11:25 and the personnel didn't start doing the check in until 9:20. And then when calling to board the call once and then did the last call for boarding immediately after. Making all people to run to board the plane and laugh about the people worrying about not been able to make it!"

Pros: "Friendly staff. Organized. Spoke English. Helpful. Performed security checks when needed."
Cons: "The magazine holder on the back of the seat was old and fell backwards hitting my knee the entire flight. If they can improve those chair back pockets to stay up or snap up so then don't hang back and take up leg space that would be nice."