Pros: architectural aspects of lobby and room. Location, location, location.
Pros: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.
Cons: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.
Pros: Location, facilities & service outstandingn
Pros: Liked all except conference facility.
Cons: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.
Pros: Beautiful hotel. Excellent service. Dramatic building and interior.
Cons: Clunky internet sign on. Limited to 2 devices per room.
Pros: Loved the big huge rooms for NYC.
Pros: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Pros: Spacious rooms. Great products. Awesome shower.
Cons: Wish there was a coffee shop or starbucks in lobby
Located in the heart of Lower Manhattan's Battery Park City, the Conrad New York is a contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's most iconic and historic landmarks and such as the National September 11th Memorial Museum, Statue of Liberty, Wall Street and the trendy neighborhoods of TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events is the exclusive food and beverage partner of the hotel’s onsite conference and event facilities. The Conrad New York has proudly achieved Leadership in Energy and Environmental Design (LEED) Gold certification.
Pros: Service was magnificent! Every single employee we encountered were genuinely kind and concerned with how we felt! True hospitality being practiced here.
The room we had was a suite 1 bedroom with a pull out sofa. Attention to detail was evident throughout the room and hotel. It was super clean and very spacious (bathroom was s little smaller than we'd have liked).
Rooftop bar and grill was amazing! Empire restaurant attached to the hotel was also amazing with food and service!
Overall, I cannot give enough praise to this wonderful hotel. Loved it that much.
Cons: The only negative was I waited a bit when I got to the hotel at the checking desk before I was even acknowledged. But everything after this completely changed my initial perception.
Only one elevator working while they work on upgrading the other so it took a little longer to get the elevator but wasn't too long of a wait.
Cons: Poor elevator service, no view from our room.
Pros: the rooms were great, spacious. there was a kitchen with refrigerator, coffee maker and microwave
This boutique hotel in Midtown New York is within a five-minute walk of Fifth Avenue shopping, St Patrick's Cathedral, and Rockefeller Center, and 6 blocks from Grand Central Terminal.
Pros: The staff was so accommodating & welcoming. Great room too!
Cons: No I liked everything, and will make it my #1 choice.
Pros: Hotel room felt like you were at home instead of in a hotel. The bed and pillows were extremely comfortable.
Pros: It's a lovely hotel, in a fun neighborhood.
Cons: No. It was a stretch to call it a 5-star, but it was very nice.
Pros: The beds were so comfortable, and the staff was extremely helpful and friendly. They helped us figure out where to go and how to get there, texted when our room was ready, and coffee as we waited for the ballet service to get our car. Great location too!
Cons: No, it exceeded our expectations and we were very happy.
Pros: Very friendly staff. We had a very quiet and gorgeous room. Cool bar.
Pros: Beautiful hotel in a great location.
Pros: Service and Staff.
Pros: Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!
Pros: Staff was attentive. Good location and hotel itself has a nice, trendy bar.
Pros: All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!
Pros: My husband and I absolutely loved the Nomad Hotel. The staff, every single one of them were extremely helpful, pleasant and fun. I can't say enough about the service. The room was beautiful and the bed was very comfortable. The library bar was very cool.
Cons: I could hear water noise from the neighboring room's bathroom. That was a little disturbing in the early morning and late night.
Pros: Location and staff
The NoMad Hotel is a turn of the century Beaux-Arts building that has been masterfully restored to its original grandeur with interiors by world renowned French designer Jacques Garcia. It provides a fresh modern take on the classic grand hotels of Europe with a distinct New York sensibility. The design of the 168 hotel rooms and suites was inspired by the Parisian flat of Garcias youth. The rooms are residential in feel and decorated in his classic timeless style. Each room is appointed with hand-selected richly textured custom-designed furnishings and artwork. The soaring public spaces throughout the hotel provide a gathering place to enjoy dining drinking and socializing.
Pros: Low-key friendliness. Good for visitors, business people and solo travellers alike
Cons: No wifi in room
Pros: This hotel has a lovely atmosphere. The room while small was comfortable and really clean. The concierge was helpful
Pros: The staff was awesome,the epidemy of good service, kind and helpful. The room clean and organized. The AC could have been cooler, but slept great. I forgot my charger and called back to see if they had found it, they held it for me and I picked it up with my bag a couple of hours later.
Pros: Rooms comfortable, good amenities, friendly staff, well located
Cons: Bed was not as hard as we like
Pros: Clean, nice, older facility. Staff is very friendly.
Cons: Small rooms. Bed not very comfortable and the showers need a door! I realize that's trendy, but it's too cold a breezy!!
Pros: Liked overall feel. Location great. Our room was very quiet as promised.
Cons: Owner needs to invest in climate control system. AC not available during 70 degree days. Staff was very helpful and provided fans but this hotel would be so much better with modern a/c. Would love to recommend but that's a problem.
Pros: I loved the location. There was a lot to see in walking distance. The room service was great and the walk in shower was nice.
Cons: The room was a bit small. There were a few holes in the wall above the TV, which were a bit of an eye sore. Parking was listed as an amenity when in reality you go park your own car somewhere on the side of the street.
Pros: That we all fit very well and locatinon is grate
Cons: Tus restaurant is not very good, Is expensive, has bad service, and has no god food
Since 1926, the family-owned Fitzpatrick Manhattan Hotel has brought a bit of the Irish to Midtown Manhattan. Located on Lexington Avenue between East 56th and 57th streets, the hotel offers easy access to some of the city's most coveted shopping-Bloomingdale's and Madison Avenue are both 2 blocks away, and Fifth Avenue is about a 7-minute walk. Take a break with a stroll in Central Park, an emerald expanse just a half-mile west of the Fitzpatrick Manhattan. Seeing a show? The Theater District is about a 20-minute walk or a short cab ride. Several countries' consulates are within just a few blocks, and the Fitzpatrick is often the Irish prime minister's home away from home.
You'll feel right at home here, too. Waterford crystal chandeliers illuminate the wood-paneled, marble-floored lobby. Relax on a plush red sofa beside the imported Irish marble fireplace. At The Fitz restaurant, you can dig into a full Irish breakfast-generous plates of grilled tomatoes, black-and-white-pudding, and Irish sausage are served all day long, alongside other Irish favorites and American dishes. The room-service menu lets you enjoy some of The Fitz's fare 24 hours a day.
Need to get down to business or update your status? Free wireless Internet access is available throughout the hotel. You can keep up with your fitness routine, too: The Fitzpatrick Manhattan offers complimentary access to the 24-Hour Fitness Ultra Sport Club, an expansive facility with a range of cardio and circuit machines, free weights and exercise classes, only 3 blocks away.
The 91 guestrooms provide a warm welcome after a busy day. Stretch out on the pillowtop mattress and watch premium channels on the flat-screen TV. Dock your iPod on the clock radio, and awaken to your personal playlist. Bathrooms are done up with marble, granite, and dark wood and include bathrobes and glass-enclosed showers. Request turndown service, and you'll wind down the night with complimentary chocolates and Irish bottled water. And rest assured: the hotel is smoke-free.
West 57th Street by Hilton Club is Hilton Grand Vacations' newest hotel in the heart of midtown Manhattan, reaching 28 stories. Located between 6th and 7th Avenue, only a few doors down from Carnegie Hall and 2 blocks South of Central park. Complimentary continental breakfast is offered daily. (7a – 10:30a). West 57th Street by Hilton Club Amenities and Services: *Complimentary Continental Breakfast *Fitness Center featuring Precor equipment *Business Center and complimentary printing service *Laundry/Valet service available *Complimentary Wi-Fi Internet West 57th Street by Hilton Club Accommodations: *Studio: One king bed, mini-bar, cable TV with DVD player *One Bedroom Suite: One king bed, one queen sofa sleeper, soaking tub, cable TVs, DVD player, mini-bar *All accommodations include floor-to-ceiling views, iron, ironing board and hair dryer *Accessible rooms and facilities
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Cons: Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Cons: A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Immersed in a culture of creativity and surrounded by vibrant street art experience life as a local at Hotel Indigo® Lower East Side New York. A custom mural by graffiti legend Lee Quiñones greets you as you enter our 14th-floor lobby; have your camera ready for spectacular 360-degree views of Manhattan too. On our rooftop enjoy sweeping vistas while you sip a cocktail outside dine at Mr. Purple or take a dip in the open-air heated pool. Our 293 rooms including four luxury suites and a duplex penthouse suite are urban oases with hardwood floors spa-inspired showers C.O. Bigelow bath amenities Frette linens and locally sourced minibars. You’ll wake up refreshed and ready to discover the eclectic art styles flavors and sounds of the LES — just let our interactive touch-panel neighborhood guide point the way.
Pros: Staff was helpful and attentive. Rooms were clean, light was good and so was having the outlets for devices. Great service of offering the small items one needs or my have forgotten like toothpaste and deodorant. Making this service known.
Cons: Better food selection.
Located in Union Square, this hotel is within a 15-minute walk of Webster Hall and New York University. Empire State Building and Macy's are also within 2 mi (3 km).
Pros: Gorgeous building and terrace. Lots of light in the room. Unique wallpaper. Decorative fireplace. High ceilings. Vintage phone. Comfy bed, nice linen and towels. The staff was incredibly accommodating and attentive. Great baristas at Intelligentsia.
Cons: Broken glass in window. Damaged plaster on ceiling from water leak. Broken, stained and soiled curtain in the bath window. The rooms could definitely use some love.
Historic Chelsea building The High Line hotel is a striking landmark, thanks to its location in a former seminary in the heart of Chelsea’s buzzing gallery district. The celebrated elevated High Line Park is right across the street, continuing the vibrant, open spaces of the hotel’s front and rear gardens. There are private indoor and outdoor event spaces, as well as 8 large meeting rooms, and a ballroom that holds up to 275 people. World-class nightlife Start off the evening with an aperitivi cocktail, at the newly opened restaurant Alta Linea, then walk a few blocks downtown to the fashionable, edgy Meatpacking District, or uptown towards “Club Row” for restaurants, clubbing, and bars to be seen in. Chelsea Piers, just a couple of blocks away at the edge of the Hudson, offers an unrivaled choice of sports and activities. For gourmands, Chelsea Market will prove irresistible. Guests and locals alike enjoy New York’s first Intelligentsia Coffee location, and a full bar in the evening. Modern convenience Charles Haight’s mid-1800s building makes for a quirky, distinctive place to stay in New York City. Modern practicalities are not overlooked. Wireless (high-speed) Internet access is on hand, alongside a concierge, guest access to Equinox Fitness Club, and an extensive minibar selection. Luggage storage is also available. Local and long distance calls Relax and enjoy designer toiletries, enormous bath sheets, bathrobes, slippers, and 1,000 thread count Egyptian cotton sheets. Enjoy phone calls worldwide from old-fashioned rotary-dial phones, and enliven your correspondence with a custom embosser in each room. 42-inch flat-screen televisions are loaded with premium channels.
Pros: Nice hotel to stay in the heart of New York. Close to major transportation hubs and close to major attractions.
Pros: Location, location, location
Cons: Parking prices, but hey that's N.Y.
Pros: Excellent location and great hotel for the price (subway stop right outside)
Very helpful staff (especially in the restaurant when I was dining with my two year old)
Beautiful view of the Empire State Building from our window
Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Pros: I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area.
At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
Pros: Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel.
Cons: A bit disorganized with the luggage holding process and the lobby lounge should be open later during the summer. The hotel has very nice outdoor space which is rare for hotels in that busy area and could get better use. Got back from concert at 12:30 and had to look for a bar/pub to have a night cap.
Pros: Clean, Good location
Cons: Broken front door.
Pros: Alex at the front desk was most helpful in assisting me with a reservation problem,
Pros: Staff were extremely helpful and friendly, room was spotlessly clean and facilities were adequate for a short, cost-effective stay in Mid-town
Pros: The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
Cons: ALL of your front desk staff could use better training in professionalism and courtesy.
Pros: Easy check in and out. Validate for parking nearby. Check with parking garage.
Cons: Small rooms but typical for NYC hotels
Pros: I have stayed here numerous times throughout various trips. All the staff members of the hotel are very nice, helpful, and show they care about you. Cleaning staff is very very nice, front desk is amazing. They have a great breakfast staff as well. The hotel is right next to a subway station, but you don't see the lingering subway station people. If you get a city view it is wonderful. Very centralized to NYC. You are close enough to Time Square with shops close.
Cons: Small rooms, but it is NYC you can't expect much more. If that is the only negative thing about your stay then you have no worries!
Hilton Garden Inn New York/West 35th Street is a modern Midtown Manhattan hotel ideally located only steps from New York City's best attractions including the Empire State Building, world-famous Macy’s at Herald Square, Times Square, Madison Square Garden and Fifth Avenue shopping. Business and leisure guests will be pleased with the hotel’s ideal address on West 35th Street, between Fifth and Sixth Avenues, which is close to Penn Station, the Port Authority Bus Terminal, Grand Central Station, all major public transportation including bus and subway, and Jacob Javits Convention Center. Built in 2009, the hotel offers 298 newly built guest rooms with modern amenities including 32-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk. Onsite amenities include The Garden Grille and Bar, open for breakfast, and room service. A vibrant lobby bar with outdoor seating is open seasonally. Complimentary amenities include Business Center, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. There is a Concierge and Theater Ticket Desk in the hotel lobby as well as a 24-hour Pavilion Pantry, offering your favorite snacks, beverages, sundries and gifts. The hotel has one onsite boardroom that seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/West 35th Street places you in the center of Midtown excitement, and within steps to all that Manhattan has to offer. The hotel is 100 percent non-smoking. Self-parking is available. The hotel allows service animals. Room-key access elevators and on-site Security.
Pros: It was cheap . I would never pay more than $175 for these rooms .
Cons: Bathroom could be cleaner . Very basic . Nowhere near As chic and boutiques as the pics show . Budget furnishings and horrible lighting in the room .
Pros: Hotel was located in Midtown Manhattan - a prime location, the staff were helpful and there was breakfast every morning.
Cons: The rooms were rather small - guess to be expected in NYC. Breakfast is only served until 9am and towards the end, cups were missing. I had a Do Not Disturb sign on my door and yet, a cleaning person entered my room while I was out. I found that unacceptable.
Cons: Cleaning staff came too early in the morning
Contemporary decor with stylish furnishings including plush Hyatt Grand Bed, state-of-the-art media and work center with a 42 inch flat-panel high-definition television that easily integrates with laptops and other electronic devices, a Cozy Corner sofa and bathroom vanity with granite countertops. Enjoy complimentary hotel-wide Wi-Fi and Gallery Kitchen Breakfast.
Pros: The room was tastefully decorated and the bed was very comfortable.
Cons: The hotel was very noisy and the light for the corridor came into the room. The lobby was taken up by students on their laptops and no dedicated bar for guests.
there is no wardrobe either. lighting too dark. we wont be returning.
Pros: Good location , kind staff , great beds
Cons: Rooms are pretty ugly . Bang for buck is zvery low , for the same price you can have a much nicer , classier hotel . Only stay here if you want the scene in the lobby
Pros: The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once.
The lobby was a dimly-lit bar and the music was a little loud.
You couldn't hear it any where else.
There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room.
Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day.
The pillows were great, the mattress sagged a little in the center.
There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design.
Don't buy from the courtesy bar. Yikes. The prices are steep.
Cons: Bit of musky smell to the room.
Mattress sagged a little.
Room could use hooks for clothing- more than what they provided.
Pros: Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
Pros: The staff is great! The location is good. The theme it incredible
Cons: The rooms are too close, doesn't has any closet it is a little bit uncomfortable for the money that I be already paid.
Pros: Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
Cons: The shower in our large double room seemed to be an afterthought, small and comically cramped. Whatever you're imagining is too big, I'm serious when I say barely enough room to turn around.
Pros: All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.
Cons: Lobby has become a little overcrowded with millenials. Be nice if there were space for guests to have coffee/drink.
Pros: I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.
Pros: So much character it hurts. Very cool especially the lobby facilities.
Cons: The day I was there ... No hot water.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers and international travelers alike, and a hotbed of startups, freelancers and people who just want to kick it. However bustling the lobby gets, the hotel is a respite from New York's mayhem — full of local art, thoughtful details and the best beds in the universe.
Pros: Basic Courtyard- clean, large enough room by NY standards, great location
Cons: Old single pane windows allowed in even more noise than I am used to in NYC. Courtyards are also my last choice among Marriott brands since they essentially provide nothing for anyone with Marriott Rewards status, unlike all the other Marriott brands.
Pros: Location/ lounge/ service
Stay in the heart of The City That Never Sleeps with Courtyard New York Manhattan/Herald Square. Take in sweeping views from our stylish accommodations featuring large workspaces, comfortable beds and ample space for you and your guests. Amenities like free high-speed Wi-Fi and premium cable channels on flat-screen TVs help you feel more at home. Each morning in our hotel is easier with Table 71, featuring healthy breakfast options and signature Starbucks® drinks. In the evening, grab a beverage and meet with friends at Monarch, our rooftop and indoor lounge. Stick with your health goals with the help of our on-site fitness center, featuring a variety of cardio equipment and free weights. Be sure to visit locales within walking distance of our hotel like the Empire State Building and Macy's flagship store. Other popular attractions include Times Square, Madison Square Garden and the Garment District. Immerse yourself in the style of the city with Courtyard New York Manhattan/Herald Square.
Pros: Great service from every member of the team. The hotel is filled with classic character and is in a great location.
Pros: Loved the location!
Loved the excellent free coffe!
Loved how kind, attentive and helpful all the staff were!
Loved the free water !!
Loved the elegance of the room!
Cons: The bed had a down comforter which got a but hot. By the bed there was a piece of furniture that my friend bumped his head on when he was in bed, room 205. There were not enough towels I the room so I kept having to call for more towels. I think I left a bathrobe in the room and I keep calling about it. So far it has not been located.
Cons: Stay away from low floors of street side noisy throughout night blinds did not close and lights stayed on.
Pros: Location is excellent. Coffee Lounge is a nice touch as well as free coffee in the morning.
Rooms are quite small, and temperature control is not adequate... either too cool or too hot. Also 2 small elevators are not sufficient for the traffic. As this is a landmark hotel, elevator capacity cannot be corrected.
Indulge in a true 4-star experience at The Algonquin Hotel Times Square, Autograph Collection. With a picture-perfect location in Midtown Manhattan, NYC, steps away from the excitement of Times Square, our hotel makes it easy to explore world-famous landmarks. Our history of providing first-class service to influential guests makes us the perfect destination for a one-of-a-kind romantic getaway to NYC. Our historic hotel is overflowing with 4-star amenities, such as a fully stocked fitness center, free Wi-Fi access in all hotel rooms and public areas and exquisite American dining at our signature Round Table Restaurant. Host your event here in Midtown Manhattan to enjoy almost 5,000 square feet of stylishly appointed venue space and a convenient location in the heart of the city. We're moments from a variety of renowned attractions, including Bryant Park, Rockefeller Center and the Theater District. Discover unparalleled historic grandeur at The Algonquin Hotel Times Square, Autograph Collection.
Just 3.7 mi (5.9 km) from the airport, Sago Hotel features a rooftop terrace and puts you within a 10-minute drive of New York University. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms at this luxurious hotel get the details right with nice touches like Egyptian cotton sheets, premium bedding, and bathrobes.
Pros: Rooftop terrace, food service, and comfortable rooms.
Cons: Bit overpriced. We have had comparable or better stays, for less money.
Pros: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing
Cons: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside.
Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.
Cons: Definitely STAY AWAY from that place!!
I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason.
WAY overpriced hotel for the way it is,
HORRIBLE "costumer service" from most of the stuff here,
no room delivery after 11:30pm
No parking space,
Spent almost $300/night for the room doesn't even have tube.
It's not a hotel, it's bullshit!.
Pros: We liked everything about the hotel.
The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue.
I would stay again. It was a very good experience.
Cons: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.
Pros: It was a perfect hotel
Pros: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious
Cons: Some hidden fees & deposit was larger then website said it would be
Cons: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it.
2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water.
3. Ice machine on the floor was broken, no ice whatsoever.
4. Room had coffee machine, but no tea/coffee and water in the room.
Cons: No drinking water available in the room and ice machine was out of order. The coffee in the restaurant tasted like it was burnt.
Pros: Great location, value for money, loved the room, the bar and terrace were very cool. Great vibe and value overall.
Cons: Even with a hotel stamp, parking lot down the street was still almost $50 overnight. Wish hotel credit would have been worth more.
Pros: The location is great but they made little effort in making guests comfortable.
Cons: There was a huge crowd for an outdoor party on the nightclub deck. Our room shook all night until about THEEE AM. You couldn't hear the tv in the room and forget sleeping. It was miserable.
Pros: There was a problem with our bathroom that was not addressed appropriately on the night it was reported. The manager the following morning was profusely apologetic and provided complimentary breakfast for our party, in addition to addressing the problem.
With a premium central Manhattan location and iconic sweeping views of Times Square, the Novotel New York Times Square hotel is situated in close proximity to the Broadway Theater district, Central Park, Rockefeller Center, World-class shopping, and 'Must-See' Landmarks. Prepare yourself for an unforgettable experience in 4-star contemporary comfort, whether your stay is for business or leisure.
Pros: Good location in the middle of SOHO near multiple businesses. Easily accessible via subway. Attractive interior with industrial accents. International guests and staff. Good food and drink in hotel bar and lounge. Room is well appointed including a bathrobe, various bathroom products, blow dryer, well stocked minibar fridge and snacks (costs extra). Solid wifi.
Cons: The desk and chair in the room were uncomfortable. I spent the majority of my waking time in the room there on a business trip. That and there's no other space in the hotel to sit quietly. The downstairs lounge is not really a sit and linger sort of space. Plus at night the downstairs lounge and bar become a nightclub with DJ. Which is great for pleasure travelers, but is a pain for business traveling. Would stay again for fun, but not for business.
Pros: Front desk staff was great! Bathroom was spacious -- huge for NYC standards and the wall paper is beautiful! Bed was very comfortable!!
Cons: Shower curtain smelled moldy. To be a dog friendly hotel, the dog bed provided was dirty, it stunk, had cigarette burns and ultimately, my dog refused to use it. The bell hops were very snobby and unfriendly.
Pros: Every Associate we encountered was excellent; very warm, helpful and accommodating. Our 10th floor room was cozily decorated in darker tones and neutral accents. The furnishings were appealing, well built, and fitted to the room with adequate room to maneuver throughout. The bed was extremely comfortable and we left it each morning feeling rested and recharged. The most comfortable bed I have ever slept in while traveling. The bathroom was exceptionally clean and was supplied as expected for this level of Accommodation. (I have managed hotels and know first hand that, even the appearance of clean, is impossible on white porcelain and ceramic tile. Exterior noise from inside the building went mostly unnoticed; city noise was acceptable without the a/c fan running but we set it to blow continuously and the city outside mostly faded away (A/C blew worked excellent). Amenities are as advertised; the lounge atmosphere and appearance brings to mind an image of a1920's / 30's sitting parlour - comfortable, elegant, and well suited for drinks, work, meeting a coworkers or friends. On the weekend we stayed, the lounge was fused with music of the runway, the city and SoHo. It was an excellent kickoff for our evening with friends. The location could not have been better for us; subway - entrance on same block; restaurants - all around; cabs - always;
Cons: Minibar prices were beyond excessive (I wondered if I was staying in an Airport grab-n-go)
Room services prices - also excessive - (see: Oatmeal)
The Following Falls Under "...if that's all he can complain about...." (these were the only negatives I could remember; most likely because they were encountered repeatedly) :
The drawer-pull's on the main chest of drawers were very difficult to get a hold of. If I had long nails, or carried traditional keys, I could have hooked these without a problem; alas, neither is the case.
Although the stairs were our preferred method of "up and down"; we found it challenging to get from our floor (10th), to our friends floor (7th), via the elevator. The pass key security system didn't seem to allow exit onto a floor other than our own.
Pros: Great staff nice rooms
Pros: We spent a night in the city away from the kids for V day.
The view was good. Great neighborhood. Lots of places to go to, great restaurants and shopping nearby.
Pros: Great location, clean, friendly staff.
Cons: Concierge service was not all that great, loud guests late at night.
Pros: This hotel has been on my list of places to stay since it opened up so I was very excited to finally get here, albeit maybe 10 yrs later... The decor was beautiful and the staff were all excellent. This includes valet and maids that you pass in the halls.
Cons: Unfortunately the state of our room was a little disappointing. We did check in early so it's possible they rushed to clean it. Our room was a roasting 78 degrees when we got there and the thermostat was clearly set to 80. The window barely opened so it did not provide much relief and switching over to AC only helped cool the room by the next morning. It was HOT and dry!!! Second disappointing thing was the used toilet paper still in the toilet. I also was challenged in my ability to flush it away, so I can see how it got left behind. Third thing was the random hair pins I kept finding throughout the room...
Located in SoHo - Cast Iron Historic District, this luxury hotel is within 1 mi (2 km) of HERE, New York University, and One World Trade Center. The National September 11 Memorial and Federal Reserve Bank of New York are also within 1 mi (2 km).
Pros: Great location! Most of staff tried to be helpful.
Cons: Rooms are tiny, no doorman on duty day & night (simply there early evening hours), hotel is so small laundry carts are left out in the halls. Charge extra for room with a view - view is simply a building across the street. Breakfast is full buffet or nothing - no a la carte pastry or fruit.
Pros: This is a great hotel for sight seeing in down town New York City. The subway makes getting around the city easy.
Cons: We didn't get your room for a couple hours but we were able to leave our luggage and go site seeing.
Pros: Very friendly staff very close to Bryant Park and the heart of Times Square.
Pros: The location is perfect, and taking into account the the hotel is located a few meters away from Times Square, there was no problem with the noise. The room was perfect but it was small for me. By the way, the employees were awesome.
Hilton Garden Inn New York/Times Square Central is a brand new contemporary hotel that debuted on famous 42nd Street in September 2014. This 36-story hotel is perfectly situated on 42nd Street between Broadway and 6th in the heart of Times Square (steps from the New Year’s Eve Ball Drop!), and is surrounded by Broadway theaters, restaurants, shopping and nightlife. The hotel is walking distance to Radio City Music Hall, Rockefeller Center, Madison Square Garden, Madame Tussaud’s, Restaurant Row, the Port Authority Bus Terminal, Penn Station, Grand Central Station, major public transportation including bus and subway, and Jacob Javits Convention Center. Hilton Garden Inn New York/Times Square Central offers 282 brand new guest rooms with modern amenities including a 50-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk. Onsite amenities include Paul’s on Times Square, an upscale restaurant open for breakfast, lunch and dinner, as well as room service. Enjoy the vibrant lobby bar overlooking Times Square. Complimentary amenities include Business Center, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. There is a Concierge and Theater Ticket Desk in the hotel lobby as well as a 24-hour Pavilion Pantry, offering your favorite snacks, beverages, sundries and gifts. The hotel has one onsite boardroom which seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/Times Square Central places you within steps of all that Manhattan offers. The hotel is 100 percent non-smoking. The hotel allows service animals. Room-key access elevators and on-site security is provided.
Pros: The location and the free breakfast was good
Pros: Close to subway and food. Quiet rooms, nice staff.
Cons: No real dislikes but would prefer the free buffet go til 10:30am and checkout extended to 12pm.
Pros: Location, cleanliness, helpfulness of daytime staff
Cons: Nighttime staff were not very friendly or helpful.
Pros: It's location to Herald Square.
Pros: The staff was WONDERFUL. Everyone was very kind and accommodating. The location was perfect and the room was clean and well maintained. We were able to check in and out quickly with no hassle. We will definitely stay here again!
Cons: The shower door didn't close all the way and caused a puddle of water in the bathroom.
Pros: The staff was very courteous and helpful. Parking was reasonable by NYC standards ($35/night). The room was nicely furnished.
Cons: The room was a little small but that's normal for New York.
Pros: I like the location
Cons: I didn't like that the rooms are too small and I booked two rooms together and they gave me a room on the 4th floor and the other one on the 6th floor and they supposed to be two Queen beds but when we got there they only have full beds
Pros: Location and breakfast were awesome.
Cons: Heater/Thermostat didn't work correctly - it was either too hot or cold in our room with no happy medium. Shower door leaked and wouldn't stay closed.
Pros: It was close to subway lines and other attractions and reasonably priced.
Cons: When we arrived at the hotel around 4:30 p.m., our room was not ready even though check-in was 3:00 p.m. The room we got was a handicap accommodated room which gave us a weird shower configuration and no counter space in the bathroom and a short closet.
Pros: Loved location. Easy walk to Times Square.Breakfast area the kept supplied. Front desk personnel friendly, patient and helpful. Would book this hotel again.
Cons: Liked hotel very much.
Located in Garment District, this hotel is within a 5-minute walk of Macy's and Empire State Building. Times Square and Madison Square Garden are also within 10 minutes.
Pros: Quiet street
Chandeliers in the restaurant.
Sitting areas in both restaurant and bar
Blue and white color in rooms
Big full length mirror in bedroom.
Wall of windows
All of the staff were incredibly nice!
Cons: Cab fare from Soho to uptown
Pros: Great location and design. People very warm and great value
Cons: Size of bathrooms
Pros: The restaurant on site is very nice and fun for weekend brunches.
Cons: Rooms are very very tiny.
Pros: Look and feel of the hotel. Love the front courtyard. Although we did not have a chance to eat in the restaurant, the area looked amazing.
Cons: The stay was overall good. The room was a little late in being available but that happens. The front desk staff was ok. Not overly friendly or warm but certainly not rude or short. iPhone dock was a bit old. Should at least have adapters for newer iPhones.
Pros: Outstanding and very helpful staff. Quiet location like a boutique hotel.
NoMo SoHo is in a trendy part of lower Manhattan, 2 blocks from Canal Street Subway Station. Guests can walk 20 minutes to the 9/11 Memorial and Museum or historic South Street Seaport, and take a 10-minute cab ride to Battery Park, where boat trips depart for Liberty and Ellis Islands.
Cons: wifi did not work in my room - weak intermittent signal
Pros: The location on 28th Street is very central and convenient.
Cons: One of the elevators didn't seem to be working very well and the other was very slow. Luckily I was on the 2nd floor, so I took the stairs, which were clean and well lit. It was pouring rain when I arrived and the front desk had no umbrellas to lend. It was also very loud from street noise in my room. Inside from the hallway was quiet, even though I was near the elevator.
Pros: Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special.
Cons: They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
Pros: Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs.
Cons: Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
Pros: Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night.
Cons: The only issue was the noise of the air conditioner heater.
Pros: Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc.
Cons: I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
Cons: Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
The Hilton Garden Inn New York/Manhattan-Chelsea hotel is perfectly located in New York's Flower and very chic Chelsea district, just south of Times Square. Convenient to Penn Station, Grand Central Station, all subway lines and the 3 area airports La Guardia, Newark and JFK international. As our guest, you will be central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway. This hotel features 169 new guest rooms and is an easy walk to many businesses and area attractions including: Madison Square Garden, Empire State Building, Times Square, Macy's, 34th Street Shopping District and Wholesale Merchandise Mart, Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building. The hotel has outstanding quality services and amenities as listed below: King beds with the Garden Sleep System or two Queen beds, 32" HD Flat Panel TV's with over 200 channels, Spacious guest room with a mini refrigerator, microwave, coffee maker, Complimentary wired and wireless high-speed Internet access, Complimentary morning coffee, tea and USA Today, Iron, Ironing board, and hair dryer, Large work desk with the exclusive Herman Miller Mirra Chair, Remote printing from guest room to business center, Business center fully equipped with 2 computer stations, printer, Fax and copier, Fitness center available 24/7 with free weights and cardio equipment, Full American Breakfast buffet available daily, Lunch and dinner can be ordered as room service, Receive Hilton HHonors points where applicable. On your next trip to New York City, make your hotel reservations at the Hilton Garden Inn New York/Chelsea hotel. ***** Everything. Right where you need it. *****