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Wonderful location (but Lower East Side, not central). Bice bar and public spaces. Beware the tiny, tiny rooms!
Bar Rooms ,menu
Comfort of room. View. Restaurant. Location.
Location, appearance, friendliness of staff, and the rooftop. The fitness center was adequate and even if it wasn't, the view from there was amazing! There was great food at the hotel and all around the neighbourhood, try Wolf Nights and Tiny's Giant Sandwich Shop. We spotted a few TV and sports stars in the lobby, that was interesting...they are much uglier in person. I felt like I spent a lot of time waiting for the elevator and the complimentary coffee seemed to be a chore for the staff to deal with. Also, there was an incident when my girlfriend needed assistance with something and the concierge was skeptical that she was a guest and was very rude. Everyone else was great!
very pleasant staff- helpful with directions,charge my phone etc
Not at all, Room 705 was noisy. Poor service was provided.
From the decor of the hotel, to the hot staff, to the art deco rooms, it was a great stay. I will definitely make this my new nyc hotel.
The hotel staff did a great job at catering to our every need. They were prompt and never seemed annoyed with our many specific requests. The room was clean, comfortable, and the rain shower was amazing. I have nothing but good things to say about my stay. I would recommend the Thompson LES to anyone traveling to New York. No complaints. Perhaps the area wouldn't be ideal for people visiting NYC for the first time, as it's a more local/less touristy area. Having said that, it is only a $10 cab ride away from Time Square, or a short trip on the subway to anywhere in Manhattan.
It was an amazing room, with an amazing bathroom. Nice bed, lots of tv channels. We were taken good care off. If we needed anything they could get it. Elevators were slow.
the staff was great at suggesting places to go and places to dine. The room was clean and contemporary in style not a lot of space to put luggage, if you want to live out of it. Its best to just unpack and use the closet space
Staff were friendly and the room was large and comortable. Couldn't fault it.
Good location and interesting room design plus cool shower & free NY Times. Lack of replacement shampoo each day; noise Sat night on 7th floor.
Location. Design. Chic. Friendly c One loud night, Halloween weekend.
I was treated very well by hotel staff. There was a room upgrade available and it was given to me without asking. It's a short walk away from SoHo shops and the subway is across the street. I did not enjoy the on site restaurant (Shang Restaurant). It's was empty for the most part of the weekend and the service was a bit poor...which is odd because there were no customers.
I rarely write reviews but our stay at Hoilday Inn LES was perfect as it was three blocks away from my family we were visiting. We booked two rooms for the price of one boutique hotel in the neighborhood. The rooms were clean and modern. I've stayed in luxury hotels like the Ritz and boutique hotels like the Kimptons. This Holiday Inn room reminded me of the W Hotel in San Francisco (size, style, etc. less one down comforter). The staff was always courteous and helpful. Free WiFi! could use their "e-room" to use computer or print boarding passes. Free complementary toiletries if you forgot something. Air conditioner was amazing. Showers and water pressure were awesome. Room was very quiet. This will be our go-to hotel from now on in NYC.
Good location, clean room Small bed, not "king sized"
Nice staff, clean rooms in good condition. Courtyard. Subway is very accessible Bridge traffic and unattractive street area.
The staff were great. Starting with Elvis at the door Darnell,, Christine, Alex, Eddie, Leo & the women with the nightly cookies. The fresh baked cookies at night & the restaurant/room service food were very good. Showers & beds fine. (The sheer curtains could be laundered or replaced.)
The room is clean, the location very convenient for us, and the staff was very helpful. Not a thing
the bed was sooo comfortable, we had a 180 degree view of manhattan skyline, excellent by night. staff great and great restaurants +coffee within walkng distance.$5 breakfasts great. No we had a ball for 13 nights and would love to stay there again.
Loved the size of the room, the steam/shower, and the wall of windows Wish there was a shade on the bathroom window, more hooks/shelves in the extra space in the bathroom (only one hook on which to hang two towels?!) How can we be green and re-use towels that can't be hung to dry? The room was a tiny bit tattered - beat up around the edges of walls, unfinished panel behind curtains, curtains hanging off hooks, but I suppose it's hard to keep up with the maintenance in NYC!
The location is brilliant - right in the middle of a great scene in New York. The hotel design is fantasic with good sized rooms and wonderful floor to ceiling windows. The beds were also extremely comfortable. We didn't recieve good service. We did not have anything explained to us on arrival, but, witnessed other guests recieving better introductions to the hotel and what was available. Even at breakfast we were not told about the buffet (the more cost effective option) until the last day - by another guest not the waiter! The room was also not as clean as we epected from this level of hotel. .
The room was beautiful and we were upgraded when they found out it was our honeymoon. Staff were very helpful and friendly. The hotel bar was great at night! All was great
Decent helpful staff Quite noisy
Big rooms, looked good very nice bathroom, good for young people, popular lounge on the 1.floor,
Staff was wonderful able to accommodate uptown view request. Views from the hotel were lovely. Street noise, in the 16th floor and we could hear everything.
Some of the best features of the Hotel on Rivington are what make it unique - the full length windows around the room, including in the shower room were superb, and the views from the 14th floor were amazing. Also the minibar content (premium drinks and spirits) is a nice touch! Being in the Lower East Side was ideal for anyone who wants to go out and experience New York nightlife, as well as being well connected to the rest of Manhattan and Brooklyn. Very different, unique hotel, highly recommended.
The room was large(for NYC), the bed was very comfy, and the bathroom very roomy and well-stocked. The lighting in the bathroom was terrible. One small light over mirror and light with dimmer over tub. Very hard to put make-up on!
Helpful, friendly staff. Great location. Spacious room with a balcony, great view of Freedom Tower and excellent temper-pedic bed.
Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure. A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Great look, great location. Clean, modern rooms. Perfect for me Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Central location. Also near a park for residents, good also for visitors. Delux room size,a bit on the small size. Bathroom shower facilities, a bit stiff to turn on. Need force and the shower will splash on you.
The staff was friendly and it was relatively clean. Masking tape held tiles to the walls in the bathroom. The coffee machine was old and dirty. The room wouldn't stay warm. The showers could also use a redesign. Because they are open, water splashes all over the bathroom floor.
The hotel was clean and the staff was friendly. Location was conveniently close to subways and had great selection of restaurants nearby. Fire alarm rang three times in the middle of the night (1am) and ruined a good nights sleep for me when I had to get up early for work. Was not happy about that. No explanation was made, just a 'false alarm'.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great location in the middle of Chinatown with good walking access to most of the hot spots in the LES. No complaints.
This guest did not leave comments about this hotel.
The staff was extremely friendly and accommodating. They went out of their way to help me get what I wanted, whether it was a quiet room (which I had) or to repair a lightbulb (which they did within 15 minutes of my request). The yoghurt parfait had canned fruit and very little granola. It needs an upgrade.
The room size was goI'd especially for NYC. Hotel is new which is a bonus.elevators are fast. Close walk to little Italy and lower east side bars. Grand street subway is only a few blocks away. The bathroom shower gets everything wet! Poor design. Rooftop bar has a $50 minimum per person to go on the patio. Lame! We are hotel guests we shouldn't be restricted if we just wanna go for one drink. No view in lower rooms.
Very convinced for me Too expensive for me
the hotel was located in China town, which is why we chose it. We love the huge variety of food in that area of Manhattan, and the delicious, cheap food options. The room itself wasn't huge, but it's Manhattan, you should expect that. they should really reconsider their showers. I was't terribly bothered by the fact that water would run out onto the floor, but we were just keeping towels on the floor and letting room service change them daily. It's wasteful, though.
The room was wonderful. Small in square footage, but an entire wall of floor to ceiling windows created an exceptional 'sense of place' overlooking downtown NYC. The bathroom was relatively large. The AC worked well. The location was great! We would have liked more than one chair in the room. The rooftop bar was 'off limits' unless we were willing to pay $50 cover in advanceâ€¦it was a curious situation. The rooftop bar was one of the 4-star amenities that we looked forward to accessing
Location brilliant, staff excellent especially porters. Very clean. Beds extremely comfortable with good fresh linen. Housekeeping staff excellent. Would stay again really enjoyed my stay. The room is beginning to look a little 'tired'. Sink cracked. furniture scuffed and the walls were marked a little in places.
It was fairly easy to access from the subway and was right in the trendy side of the city - near Soho and Little Italy which was perfect for finding little boutiques or cafe's that can make decent coffee! The steep staircase didn't make it luggage friendly!
I booked this hotel on Kayak after looking at the reviews. It was a phenomenal find. The staff is so polite and helpful. There was parking right up the street. The rooms are small but almost all are in NYC unless you want to pay for the space. Hopefully, you're out and about enjoying the City. The linens and bedding were very clean. They did a fantastic job renovating the oldest standing hotel in NYC. We plan on making it our hotel of choice when visiting. No complaints here.
How close it was to shopping, sites and restaurants.
The staff was very friendly and the hotel was super clean. My room was on top of a pub and on saturday the music was very loud and O couldn't sleep. Plus the nearest subway station was not very nice, at night I would be a little afraid to go there if I was alone. But an option is to walk a little more and pick up the subway in some other station.
Location is OK, considered a safe area and near to the subway. There is a air conditioner in the room and with private bathroom, which is hard to get for that kind of price in Manhattan. There is no elevator for a 4-5 storeys hotel!!! I dragged my 20kg luggage to the reception on second floor, then to my room on 4th floor. If you are a backpacker where you carry everything on your back, I guess its fine.
The bed is super comfy and the location is great: little Italy, Chinatown, Soho - so many choices at your doorstep for breakfast is mind blowing! The rooms are fairly small, if you are tired for a day and want to stay in it can get a bit claustrophobic!
Good quality rooms, pleasant staff, and excellent location.
The location Rooms extremely small and squashed, very noisy both from street noise and internal noise through the walls, very expensive for room. No breakfast facilities.
position and price
Staff extremely pleasant, competent and available. Location perfectly suites my needs. Pleasant, comfortable, and clean accomodations provided at lower cost than full size accomdations with like features. I am happy you fill (created?) this niche. NA
Good, helpful, friendly staff, clean facility. Good accomoodations but room very small, so a great hotel for the money if you are only using it to sleep in. The hotel is a good value, but a a long walking distance from the main part of Soho and a $20+ cab fair into mid Manhattan.Alsoas a woman traveling alone,I was not sure about walking around the hotel after dark, so I cabbed back at night. Rooms are not well lit. As a business travller you cannot do any work in your room as it is too smallll for a desk, but the hotel has a nice lounge area with computers on a lower level. there is a very small tv in the room, they also have a large screen tv in the lounge area, where you can sit and relax, as there was only a bed in the room. It is really only a "sleeping room.
Everything was great, especially the location and the hotel was very new and clean. The rooms are very small, but that is just NY in general.
The staff were so nice. Love the roof terrace. The shower and bathroom are really good. Good size TV. The heating system was good but quite loud. Very comfy bed. Amazing location! Hated the see through glass between the bed and bathroom, really off putting, hard to get privacy with a guest! Can you add a blind? There could have been more options as breakfast, it was good but a bit boring/samey.Not much storage in the room, I had the queen room and there was not a lot of storage, it would have been very difficult with 2 people! The internet wireless connection wasn't that strong but the cable was good - it may have just been my computer. Not great value but I would love to be sent offers so that I can come again as I need somewhere that's better value. I would definitely come back if I got a good deal!
very clean,very good staff, very good to have continental breadfast downstairs, newspapers, very small room, could have had table or chair
The roof terrace is amazing! The breakfast is very basic. There is no gym in the hotel.
The hotel was clean & tidy but the pictures on the web site are not a true representation. The " staff", I found the staff at this hotel rude & unhelpful & I will most definately not be staying again or recommending this hotel. I was very disapointed.
Rooftop view was amazing. Staff were great. Beds are extremely uncomfortable. If you need to iron clothes good luck. Room was not like the picture extremely small.
Very clean, unexpectedly stylish. Single room - No room to open up luggage, no chair or table. It's not a room to hang out in (but that's not why people go to new york city anyway).
breakfast & computer room the room in the lobby that i was first assigned
Everything. Best location, friendly and helpful staff, internet connection, cleanliness, rooftop, etc.
Staff is very pleasant. They help you with everything.
peace and quiet
Nice area, clean rooms, silence, very nice ladies at the reception We did not expect much of the breakfast, as it is included in the price, but you can do much better...
The staff at this hotel are so friendly. Location is convenient across the street from a train line and a few blocks from little Italy. The hotel literally stinks. The room smelled so bad like regurgitated curry that we asked to switch. The second room smelled as well but not as bad, only in the bathroom. I think it must be the smell in the sewer pipes or something. Had to leave the bathroom door closed the entire trip so our clothes didn't smell like sewage.
The room was ok in general but very old bed and basic curtain shower. Old noisy AC with dial. Extreme noisy all night.
Good design choices... nice bathroom (very Japanese)... simple, very comfortable, excellent bed/bedding. Highly polished wood floor a wonderful touch (no yukky wall-to-wall.) For this price ... it doesn't get any better. Highest recommendation for a budget hotel.
The quoted price for occupancy at the hotel did not show the four separate tax charges added at checkout. I would have preferred to know exactly how much I would be charged at the time of booking.
The front desk staff are great! Small hotel but really cosy, clean and they know you by name! How warm is that?! The bed is so heavenly that I overslept all the time. The helpful hotel staff just makes my stay so memorable and I felt well taken care of though it was my 1st time in NYC. I wish there were security guards at the lobby as this is a smoke-free hotel thus I had to battle the cold winds and smoke just right outside the hotel in the public area but Chinatown is dead town in the evenings and it can be sketchy and dangerous in Bowery at night. Security could have been better so that hotel guests may feel more assured or no strangers gate-crashing the ground floor of the hotel whilst the actual lobby is on the 2nd floor.
Spotless, comfortable room. Friendly and helpful reception staff. Great location in the buzzing heart of Chinatown. Breakfast arrangements a bit scrappy at busy times.
We did appreciate the location, the wooden floor of our room and the breakfast included in our night rate. The noise coming from the street, no noise insulation, I think they should implement that a lot especuially for the rooms onto Bowery street and Grand Street.I think the linens (both bathroom and bed) should be cleaned much better, while the cleaning of the room was great!
Friendly staff, clean rooms, easy access by subway
Boutique atmosphere, interesting art ... convenient in the area, low key. I would return. Breakfast was light on items but I'm not a big breakfast person .
This hotel is everything that the description says - lovely, characterful building, comfortable bed, great shower (and a bathtub) and I was so grateful for the aircon! Many hotels turn it off when you go out and you return to a nasty hot room - not the case here! I had one of the smaller rooms, but it was still huge, and beautifully furnished. Good to have real coffee in the room too. I also loved the neighbourhood, close to Little Italy, Chinatown and the Lower East Side, there are lots of interesting things to see and do (and eat!) and it felt very safe. It was a pleasure to stay here. China for breakfast would be nice. Paper cups and plastic plates somehow didn't fit - not very environmentally friendly either. I didn't spot the juice and fresh milk for three days - maybe the breakfast area could be arranged better, or maybe I'm just not very observant!
the staff were very friendly and helpful. The location was good for my purposes.
It was convenient to what we were doing in New York on the lower East Sise. The lobby area was cold and not conducive to relaxing.
staff gave excellent recommendations for activities/meals
Good price Tiniest thing I've ever seen. Can't turn lights off. Loud. Adjacent to loud train.
Staff, situation in NY Poor breakfast, no working internet
We liked Blue Moon's location in a fascinating neighborhood, our spacious and comfortable room, and the historic and lovingly renovated building. Helpful staff gave us a warm welcome. This is a high-end boutique hotel at reasonable rate - a true find!
This cozy hotel was awesome--location, kind & helpful staff, etc. Was lucky to get a room with large outside terrace..perfect for a night of summer rain. Romantic!
Fantastic location in the Lower Eastside as it was situated within easy walkung distance of good bars and resturants. The room was comfortable and a good size.
Liked the atmosphere of the hotel.. artistic yet cosy? not in particular... location is a bit off from Midtown, but then again that was the reason for choosing this hotel in the first place, as we needed to get on a bus in Chinatown early next morning. Which was convenient as it was a walking distance away.
friendly staff breakfast
Friendly staff No lamps, bedside tables or shelves, or closet space
Great location. Modern & sleek design. Easy access to subways & taxis. Unprofessional staff. They were hanging out with hotel guests while on duty. Very small rooms. The bed barely fit lengthwise in the room. Couldn't even lay my bag down. Noise from street & hotel hallway, not great sound proofing in rooms.
The front of house staff were always friendly and helpful especially Anthony. Our room was petite but clean and comfortable. The hotel location was a little noisy but in a fantastic area otherwise. Had a great stay. Just the bit of street noise really.
helpfulness of staff, view from room
Very clean room.
Location, friendly staff. Room size.
The Staff was super nice and helpfull For 2 queens bed the room was really small didn't got enought space to open our lugagges!!! 1 of the bed wasn't clean.
Location - close to Nyu where my son goes to school The reservation I made through booking.com wasn't in their system. Luckily they had a room.
Location of hotel and comfort of bed Little room to walk around, could have been a little larger
The location was fantastic and the staff were very friendly. My room was cleaned every day and the bed aws very comfortable
Very good value and clean. All was good.
great location. nice room.
My 5th floor room overlooked the park between Forsyth and Chrystie, with a long-distance glimpse of 1 WTC over the rooftops. Great location for my visit, a evening show at New York Theater Workshop, and for general walkabout adventures in the Lower East Side. Super helpful and friendly staff, too. I felt like I was in a low-end IKEA showroom model studio apartment. That's not a bad thing, since the small floor plan requires some strict space usage, but a comfy chair would have been nice!
The location was very convenient. The staff was very friendly and helpful. My only complaint is that one day housekeeping had not cleaned our room by 4:30 when we came back to our room to rest. I thought it should have been clean by then. Not a big deal. I definitely plan on staying there in the future.
location was great. Lousy breakfast full with cheap stuff. Bed had a showercurtain, really uncomfortable. We asked for a quiet room but were placed across the elevators.. too bad.
Noisy, poor breakfast, small room, connecting room (single door between the rooms) generating excessively close with neighbors - you share their conversation, their shower, their TV ...
Impressed nothing..it was worth for money i paid though a bit expensive
We stayed for five nights in september-09 at Comfort Inn Manhattan Bridge. The service was ok, Breakfast meny was very american with waffles and bagels, but we liked it. The everyday cleaning was without any complains. Very comfortable beds. The hotel is newly renovated so everything was very clean and fresh (includning the bathroom). The location of the hotel was ok, but it's almost in Chinatown, so you have to walk 10-15 minutes to get out of that area. The staff on the hotel could be a little more serviceminded.
I feel this is a bad experience to me The water pressure for shower is very bad the water seems dripping and slow motion when I called the front desk. They told me a stupid excuse Because I am 11/ fl. So the water usually slow at all. And they may be change the shower head after I check out. They never think should change another room for me. Even I feel it is not comfortable Their name is comfort inn and it is not
Clean and cosy room with all appropriate amenities, free wi-fi, location close to all attractions of lower Manhattan. One of the best prices for such a hotel in Manhattan. Location in th heart of Chinatown is probably not the thing you expect from staying in NYC.
Comfortable and decent sized rooms. Hotel located in proximity of many attractions in NY. Staff helpful. Lack of non-ethnic supermarkets in the area.
The rooms were clean and the staff was helpful. The breakfast area was small, but usually enough. The area (Chinatown) was ok, but maybe a bit too crowded in the day and too deserted at night.
Excellent price for New York, especially for a new, modern hotel. The location, but acceptable for the lower price paid.
Excellent service, the staff was friendly.The room and bathroom was excellent. The bed was extremely comfortable and the area was convenient for china town, greenwich village, financial trade centre, soho, little italy, I walked to all those places. Car ride away from mid town. Excellent area. As a solo lady from london it was a great experience. The hotel will provide with a car if needed. The breakfast room, no joke very small. need a bigger area! People went back to there rooms because it was too small very disappointing.
Clean Considering NY prices- good value for the money Very close to subway station Comfy Continental Breakfast Very small room
Perfect localization: close to B, D and 4,5,6 trains. Centre of Chinatown with it's unique climat. Close to Soho, Noho etc. Room small but quite comfy. Cleaned every day. Nice and helpful staff. Free wifi and access to computers/printers. Excellent value for money. Breakfasts - better go to the nearest Starbucks.