Venice hotels

Location The room was not clean at check in. Used amenities. 1 sopa for 2 persona. A lot of mosquitos. Very small shower.

The view from the rooftop bar was amazing For the expensive room rate, I was shocked by a couple of things: - there was no free/included wifi - there were mosquitoes in the room. is it terribly hard to install screens? - there were stains on the wall from mosquitoes being squashed/killed - service was just OK One night is not enough time to take advantage of the amenities you're paying for.

not too much. I must say I am totally disappointed with my stay. I selected this particular propert because they had stated that they do have SPA facilities in the hotel. On the arrival we had been told that kids are not allowed in the SPA and, moreover, we need to pay extra for entering the SPA. I was not stated here in the hotel policies and the bookling representative told tha Hilton fills the data on booking for themselves. Hilton guys were saying just the opposite thing.

The staff are very helpful and friendly The room was right in front of the pier of the hotel and during the night it can be very noisy. They should improve their windows for better soundproofing.

The location was nice, just opposite the most attractive part of Venice on the mainland, with complimentary shuttle circulating 2 times/hr all day long. This was quite convenient for sightseeing. Lack of technical maintenance. As for a this class of hotel, too many things (especially in the bathroom) were fixed provisionally (e.g. tightened with toilet paper or just hanging loose, not to touch), so that on several occasions I found myself staring with confusion at some loose piece of armor in my hand. Each day we had problems with entering the room and had to report at the reception for re-coding our keycards. Getting to a TV channel of interest on the hotel TV was a challenge on it's on (perhaps this was faulty remote, but seems rather to be something wrong with the hotel TV menu).

Beautiful views of The city of venice, good free connections to Venice. Was not made to feel welcome, we had two small children, and felt this was a business hotel first and foremost. Although this was my partners and my Honeymoon, we have no childcare. So had to take our children long, there was no effort to make this a memorable stay, even though I had made them aware well in advance.

It was cheap, there was a nice bar area to hang out in, and the shuttle to venice was very convenient. The walls are thin, you can hear neighbors easily. Should probably have a bath towel to step on, and the shower head sprayed sideways at certain points. Also, why only being able to pay with the card? Inconvenient to have to go to the office to fill the card and then be able to buy things around the campsite.

Nice friendly stuff, location is ok. Not everything is working like it should. E.g. sever was blocked.

the beds were clean, the room was lockable, access to a food store, short distance to Venice pool attendant was not friendly, noisy guests in next trailer, there were no guest reviews available online.

I have been there only 2 days. Everything was ok. Cleanliness great. I would return there if I liked Venice;)

The camping was really far from public transportation. Good thing is the shuttle service to Venice. Bungalow as such is really good and has all facilities for sleeping and spending the night comfortably.

comfort and design of the room,view breakfast is too expensive

the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing

Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.

The Terrace Breakfast

When we were checking-out the money for our staying the hotel took twice from my credit card.

Breakfest was very good, good shower.

I enjoyed the cleanliness of the rooms, the decor, and the view of the riverfront. The room gave me every indication to believe the place was high end. The place seemed dead. All the lights in the hallways were off, the water in the shower fluctuated temperatures when used (like it hasn't been used for an extended period of time), I only bumped into one other guest in my building during my 1 day stay, and I could tell from the outside how many rooms were occupied - I'd say around 10% at best. This place was huge! Prior to arrival, I didn't think the size of the hotel would be a problem, but once I got there, I found it very annoying. The restaurant was in another building, and we had to go outside and around the waterfront to reach it. Reading the other reviews, I can confirm it's true - the service is mediocre at best. The staff provide seem to have no sense of urgency to help. Our dinner took very long they were unaccommodating. When I asked if I could add chicken to my pasta (which was not on the menu, but chicken and pasta as separate items were), they acted as if I had just walked into the catholic church and pissed on the baby Jesus himself. The service was slow. Upon checkout, I was told by the desk attendant the person with the authority to complete the task was unavailable and I had to wait 10 minutes. This place feels very understaffed. Given the small size of the staff, the seemingly nonexistent guests, the dim lighting and the infrequently used water pipes, I'd venture to guess NH is loosing some serious money on this investment. Granted, I did visit in May, which is probably a slower season.

We stayed at Building "B" as cheaper side for 2 nights. They don't have enough equipment and service at their room in spite of 4 stars. Especially, I don't recommend family with little baby need to have milk this hotel. Because there were nothing to have hot water and they did't bring it to us. And we have to move to venezia just by land, not sea.

The only nice thing about the hotel was the aspect over a canal. This was the most over-priced and unsatisfactory hotel experience I have had in Europe, and I don't think this was a "Venice" pricing issue. This hotel has 2 different buildings, an up-market 4 star hotel and a budget 3 star hotel. Despite paying for the 4 star hotel we were forced to stay in the 3 star hotel in a noisy room next to a lift - the reception staff rudely would not change the room. The breakfast was not up to scratch for a 4 star hotel. I would not recommend this hotel to anyone as the risk of being downgraded and not refunded or made good in any way is too high !

The Hotel is very nice and the breakfast was good as well. Verry nice location in the laguna. the hotel isn´t 800 meters from mestre train station. it´s a 5 minutes bus ride fron the station - a couple of kilometers. but it was easy to find even without a taxi.

Breakfast was not bad, free parking near hotel No room service, wi fi for 10 euro per day, windows are dirty, it is to poor room for 4* hotel, first night we had few towels and other bathroom accessories (for one person in two bad room), hotel looks like a shopping center where hotel rooms are made instead of store,

The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.

The hotel staff were cold and rude. The room service was very poor.

This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.

The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.

Left something behind and was told they did not have

Hotel was brand new and well appointed. Staff was struggling with systems.

The location The aircondition didn't work well,so the room was a bit cold.

I thought at 370 euro a night breakfast should be included,I noticed American package holiday clients were being given a voucher for breakfast.

If you like the boutique looks with no essence; then you will not mind this hotel. Nothing really works and the staff don't know how to fix it. ,If you like the looks and

Location is very good. It is a expensive hotel, the service was not very nice with the exception of concierge, that they did a great gob. The shower was leaking water so every time you use it, there was water all over the restroom, the hair dryer did not work, Just details that you take for granted at that price range hotels.