Abu Dhabi hotels

Location being near a shopping mall Service poor. Staff not that hospital. Facilities not complete.

Near mall and movies Pool is under maintenance and was completely drained. So disappointed.

The restaurant Toshi; the pool; the free valet parking; the gym; the bathtub Note to hotel: when a guest emphasizes at the front desk how important a non-smoking room is to him, it feels like an f--- you that colors the whole experience to be given a room that smells like smoke and then be told, "it is listed as non-smoking in the computer." Also, the free internet is so slow as to be almost unusable.

The Hotel is new, clean and in the heart of Abu Dhabi next to a Al-wahda Mall. The rooms are big and clean. The check in process took very long and I was at the counter for almost 30mins. I requested for late check out when booking and was agreed on the check in but next day they called and asked me to check out early. I couldn't connect to the internet and I called many times and still they couldn't fix it. Check out Also took a long time (more than 20mins).

The design of the building was superb and wonderful and also the Room decorations and furniture were super. I have booked Deluxe Suite King bed for 2 nights and the rate booked for this reservation is non-refundable , they have deducted from my credit card AED 3102.50. when we reached the hotel also we have paid more AED 500 for the guarantee and the staff where in reception he said to me when doing check out they will refund to us that money. the time when we are doing check out they have not returned to us the money as what they have said to us before, not that also they have deducted 460 dhs for room services charge.

It was the most horrible and uncomfortable experience in my life. Que for check in and check out took over an hour. They never cleaned my room while staying there. Room service never answered our phone calls. Horrible. Its my first and last time.

The hotel lays inside the Formula 1 Circuit. The Mini Bar items are free of charge. Frinedly Staff and the Furniture are new and clean. My room balcony was on the marina which was fantastic. Good insulation in room to avoid the noise comes from the formula cars. I had to walk long distance to the lobby and entrance of the hotel. Long Qs for Check-in and Check-out. They don't have the Express Check-out option. The Breakfast restaurant is crowded and I hardly found a place to sit. I think if they rectify these points, the hotel will be perfect.

I liked the hallways very modern, the interior rooms are comfortable they have electronic curtains and lights. The front desk staff were really nice. Inda was the person who helped us the manager was nice too. It overlooks the f1 track so we could see some formula 1 cars, it gets very noisy. Rooms smelled like fish, the service is slow. The pool was a small pool almost like a Hampton inn pool. The manager did give us a break on our food bill for about $50 but that was very less. They boast lot of features but don't have much.

Brand New hotel with large bedrooms and bathrooms. Good restaurants with very pleasant staff. Valet car parking a bonus. Located on Yas island which is some distance from Abu Dhabi city and is very difficult to find - even though I have been staying in Abu Dhabi for over 10 years! Lack of sign posts from main road is a problem.

The location was perfect as I was taking my kids to see the Jonas Brothers.

the water of the swimming pool is freezing also there is no facilities, in addition that there is no resturant open after 10:30PM and i have to go to Abu Dhabi to get food

The GM of the hotel was very helpful to each and every Client, as the hotel was packed due to a concert.

Prompt services. Very expensive airport service! By taxi about 66 Drh vs by hotel 150 Drh!!! Even not a luxury limousine! Delivered 1 newspaper only over 4 days.

They allowed early check in and late check out and buffet breakfast was good. Had more than a few calls from hotel staff and room key did not work at one point

The beach is in excellent condition, beside the 2 pools, I can add also that the kids pool facilities are not available in many other 5 stars hotels.

the food was a bit expensive

the lobby decoration and bathroom room light so quiet

Having stayed before late last year wr revisited with my wife,,son.and grand daughtet AsSpg member we were.not given the club room upgrade in 4th flr after sevetsl complaints were goven 2sea view room3rd flr Abslutely.no coordinaton of different departments I will.think twice brfore stsuong.agsin there central location

Beach to sunbake, great beauty salon and hair dresser, good gym sauna steam room etc

There're several restaurants and outlets in this hotel in addition to a vast and well equipped gym, food is generally ok in most restaurants Rooms are so small, beds are uncomfortable, A/C system is so old and very noisy, staff are using mainly out-dated computers and very often these are not working properly

The Italian restaurant was quite good. The food and the staff were fantastic. The rooms are OK'ish. If i can't complain I will just dot-point what I didn't like: 1. Overbooking 2. Asked for a Club Room Sea View and had to fight for a Classic Room Sea View 3. The booked extra bed - never saw it (true, did not pay for it, obviously)