Abu Dhabi hotels

Near mall and movies Pool is under maintenance and was completely drained. So disappointed.

I was very unhappy with the whole stay at this hotel starting from being dropped at the back entrance and only to be told that its closed having to carry my laugagae round the front, then whilst checking being given the wrong room. Had booked for the twin bed and was given 1 bedroom apartment .................which later was changed but had lot of waiting sothe total experience was poor

The restaurant Toshi; the pool; the free valet parking; the gym; the bathtub Note to hotel: when a guest emphasizes at the front desk how important a non-smoking room is to him, it feels like an f--- you that colors the whole experience to be given a room that smells like smoke and then be told, "it is listed as non-smoking in the computer." Also, the free internet is so slow as to be almost unusable.

Location being near a shopping mall Service poor. Staff not that hospital. Facilities not complete.

The Hotel is new, clean and in the heart of Abu Dhabi next to a Al-wahda Mall. The rooms are big and clean. The check in process took very long and I was at the counter for almost 30mins. I requested for late check out when booking and was agreed on the check in but next day they called and asked me to check out early. I couldn't connect to the internet and I called many times and still they couldn't fix it. Check out Also took a long time (more than 20mins).

The design of the building was superb and wonderful and also the Room decorations and furniture were super. I have booked Deluxe Suite King bed for 2 nights and the rate booked for this reservation is non-refundable , they have deducted from my credit card AED 3102.50. when we reached the hotel also we have paid more AED 500 for the guarantee and the staff where in reception he said to me when doing check out they will refund to us that money. the time when we are doing check out they have not returned to us the money as what they have said to us before, not that also they have deducted 460 dhs for room services charge.

It was the most horrible and uncomfortable experience in my life. Que for check in and check out took over an hour. They never cleaned my room while staying there. Room service never answered our phone calls. Horrible. Its my first and last time.

I liked the hallways very modern, the interior rooms are comfortable they have electronic curtains and lights. The front desk staff were really nice. Inda was the person who helped us the manager was nice too. It overlooks the f1 track so we could see some formula 1 cars, it gets very noisy. Rooms smelled like fish, the service is slow. The pool was a small pool almost like a Hampton inn pool. The manager did give us a break on our food bill for about $50 but that was very less. They boast lot of features but don't have much.

The hotel lays inside the Formula 1 Circuit. The Mini Bar items are free of charge. Frinedly Staff and the Furniture are new and clean. My room balcony was on the marina which was fantastic. Good insulation in room to avoid the noise comes from the formula cars. I had to walk long distance to the lobby and entrance of the hotel. Long Qs for Check-in and Check-out. They don't have the Express Check-out option. The Breakfast restaurant is crowded and I hardly found a place to sit. I think if they rectify these points, the hotel will be perfect.

Prompt services. Very expensive airport service! By taxi about 66 Drh vs by hotel 150 Drh!!! Even not a luxury limousine! Delivered 1 newspaper only over 4 days.

They allowed early check in and late check out and buffet breakfast was good. Had more than a few calls from hotel staff and room key did not work at one point

Room service for the first time delivered our food hot, well presented and when we expected it. Unfortunately, the person taking the order over the telephone had misheard or written the order incorrectly so it was delivered wrong however the waiter tried his very best to placate the situation.

Brand New hotel with large bedrooms and bathrooms. Good restaurants with very pleasant staff. Valet car parking a bonus. Located on Yas island which is some distance from Abu Dhabi city and is very difficult to find - even though I have been staying in Abu Dhabi for over 10 years! Lack of sign posts from main road is a problem.

The GM of the hotel was very helpful to each and every Client, as the hotel was packed due to a concert.

The location was perfect as I was taking my kids to see the Jonas Brothers.

Good hotel with good restaurants. Nice and friendly staff. Nice swimmingpool and beach. Excellent fitness equipment.

Having stayed before late last year wr revisited with my wife,,son.and grand daughtet AsSpg member we were.not given the club room upgrade in 4th flr after sevetsl complaints were goven 2sea view room3rd flr Abslutely.no coordinaton of different departments I will.think twice brfore stsuong.agsin there central location

The Italian restaurant was quite good. The food and the staff were fantastic. The rooms are OK'ish. If i can't complain I will just dot-point what I didn't like: 1. Overbooking 2. Asked for a Club Room Sea View and had to fight for a Classic Room Sea View 3. The booked extra bed - never saw it (true, did not pay for it, obviously)

Yes i have. when i arrive to hotel in 13 Oct. 07 at around 4.30 pm. the room was not ready to give to me i wait in reception more than 45 minutes with my famely ( wive + 2 Kides ) ... so next time i dont think i'll live thare againe. thank you.

Beach to sunbake, great beauty salon and hair dresser, good gym sauna steam room etc

the lobby decoration and bathroom room light so quiet

The worst experience in my life! Everything!

the food was a bit expensive

i liked the design of the lobby,the room is fast and confortable,the breakfast was fantastic and all the familk liked the beach and the indoor swiming pool noise coming from the constraction and the way to reach the hotel