New York hotels near Pennsylvania Station

Cons: The HVAC system was loud. I did not sleep well the first night because of it. The entry doors are huge and heavy. While the ADA automatic door buttons were helpful, a door man would be a nice addition to help guests in and out of the Lobby with luggage. The elevators were slow. At times there was a line to get on the elevator on main level.

Cons: The room is a little small compare to other traditional hotel but it is really clever designed to maximize the use of space. There's only one glass door between the bathroom and the outside. If you share the room with someone, your 'business' could be heard.

Cons: We need courtesy water bottles

Cons: No good place to hang bath towels to dry them so asked to have them changed each day. No magnifying mirror nor place to hang small personal laundry.

Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.

Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.

Cons: Paying for wifi

Cons: Can't say anything bad about this booking.

Cons: WiFi wasn't free unless you sign up to rewards club.

Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities. Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.

Cons: Front desk staffs

Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.

Cons: Nothing

Cons: The front desk could have been friendlier

Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE

Cons: Bell hop was not around when I needed to get my luggage from storage

Cons: Nothing

Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.

Cons: Rooms were a bit outdated.

Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.

Cons: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Cons: Staff at restaurant was horrible. Un professional rude.

Cons: Water pressure in shower not good.

Cons: Most everything was fine and complaints minor but they minor things did add up after awhile. First internet is not free and is $9.95 for only 4 hours. For the $$ would expect internet to be included. It is free in some subway stops for Pete's sake. So went with my cell network instead. However I was up above the 30th floor and was down to one bar; cell towers are often angled down. Therefore had to go downstairs for internet. Easy enough but an annoyance after awhile. Also had a couple of items go missing. At first we thought that sine they were in plastic bags on the floor and so the service staff may have assumed they were trash and threw them out. But after we lost two bags of souvenirs we began to suspect something. Unfortunately we did not notice the second bag was gone until we returned home. Again though we are giving the staff the benefit of the doubt that they just assumed the items were trash and threw them out on mistake.

Cons: They dont encourage people booking hotel from other web sites They prefer it from there site and they help them only . I was staying in hotel for times square view Not for other view Overall worat experience

Cons: some of the staff are seriously awful. My partner has a severe allergy to nuts, and we had issues with two waiters there who seemed preoccupied and had to ask a manager to go and confirm if there was nuts in a dish she wanted for dinner or not. The waiter made us feel awful and then progressively got ruder (getting in our faces, yelling, etc) after the manager had been involved. We did get given a few free drinks and a box of chocolates from management (although she couldn't have the chocolates due to nuts) But otherwise we had a lovely stay, only ruined by a few staff members who need to learn if you work in a service job it's part of your job to at least TRY and be polite and understanding!

Cons: Needs some updating/maintenance. For the price you pay for location, seems they could upkeep better. All 3 drawers in our dresser didn't close properly, off track or something. Bathrooms could use some new caulk, gappy and dirty looking.

Cons: Gym

Cons: Everything was right.

Cons: For Check out receipt you need to come to front desk and stand in queue. There was a $29 dollar food bill added. I never had any food, the front office person was good enough to remove it. Hadn't I not gone to the front desk, they would have slapped it on my bill. Can't understand how they let these things happen.

Cons: No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.

Cons: Price

Cons: The hotel could have been updated

Cons: The room was disgusting. There was mold all over the bathroom and what appeared to be blood on the bathroom wall

Cons: A tad cleaner

Cons: New York never sleeps, but I like to. Bring ear plugs if you stay in Time Square. New Yorkers like their car horns.

Cons: Liked it all!

Cons: Small bathroom Bath tub had peeling paint Room was directly across from the elevators (which were loud)

Cons: Radiator pipes baning all night no sleep at all

Cons: Hotel looks like a stale, old bathroom equipment, there is no bar and restaurant in the hotel; standard rooms windows overlook the courtyard, or rather, the windows of another wing of the hotel, the constant noise of ventilation and construction equipment is under the windows. Of the six elevators only two operate in this multistory building. On the day of departure, I was late for the shuttle, since at least 15 minutes wait for the elevator to come down with luggage - only one elevator was operating! Reception explained that the hotel is in the process of reconstruction. But there was not warning about this on the site! Very disappointed!

Cons: Rooms are dated. AC never worked. Bathrooms are run down. I do not recommend this hotel.

Cons: Can't think of anything.

Cons: No microwave and Fridge Coffee Maker could have been better

Cons: I was extremely unsatisfied with the service at the hotel. When I first arrived in my hotel room I found that the bathroom door knob was somewhat broken and the toilet handle was difficult to use making it hard to flush at times. My room was supposed to come with a coffee maker in it and there was not one. I was not upset with that fact but what did upset me was that when I called to have one delivered, I was told that one would be brought up right away. This however was not the case, I called the front desk again about 20 or so minutes later and they apologized and told me one would be sent up. Another 15 minutes went by and I was still kept waiting for the coffee maker. I called the front desk for a third time and they transferred me somewhere in the hotel where I was told that the person that was to bring the coffee went on lunch, considering I called way before noon this was very frustrating. After waiting a whole hour I finally received the coffee machine and to my surprise was just a simple keurig machine that anyone could of brought up to my room. Another issue that I faced here was upon checking out. I had called the front desk an hour and a half before it was time to check out to have them send security to my room because the safe was no longer working and to have them bring my car out of the parking garage, they asked for my ticket number which was to be given to me by the doorman at my arrival, sadly no such ticket was given to me when the doorman took my car.The front desk basically told me there was nothing they could do without the ticket number and sent my call to the doorman for him to assist me. I waited on the line and the phone just continued to ring with no response. I called back to the front desk after a period of time because I was still waiting for security to open the safe and to get the car issue settled and ended up being transferred from person to person and no one was helping me locate my car. It became evident that I would have to go to the front desk to get this handle because nothing was getting handled. At the desk they insisted that I had received a ticket, which was 100 percent false if I had received the ticket I wouldn't have been in the situation I was in. It wasn't until a manager came over and took over and helped my situation by having the doorman go an physically check the lot for my car, and when he returned I was again forced to wait at least another half an hour to get my car which I didn't quite understand why it wasn't taken out of the lot while the doorman was already over there. I really am not one to complain but when I'm paying over 500 dollars to stay at a hotel I'd expect my service to be much better than the way I was treated.

Cons: Bath could use some updating.

Cons: Dirty room Old mattress Noisy heating cooling system Broken elevators Zero ammenities in queen room Zero wifi

Cons: too bad the restaurant closed

Cons: I didn't like how I was treated by the staff. I felt that they weren't very accommodating at all even though I explained numerous times that I was traveling with a guest that had a serious medical condition and that we needed to check in early. I called ahead and informed them of our request but the manager that I spoke with was very rude and dismissive. They also put us in a very unsightly room with a broken heater unit that would randomly turn on in the middle of the night. I would definitely not recommend this place to anyone.

Cons: The ugly bath tub. Noisy heating system and bad pluming pipes made a awful noise all night . Didn't sleep well and was up early and checked out. This hotel was recommended to my spouse and I.

Cons: They cut my internet connection the morning I was going to check out. So that's 4 hours I was paying for internet that I didn't get. The room felt smaller than the pictures. There's a $21 facilities fee for every day.