New York hotels near Pennsylvania Station

location excellent internal decoration needs updating, rooms and corridors very b asic

Location Washer leaked. Never fixed, rubbish can was placed by hotel staff to collect water leak. A third world hospitality handling.

it is at the center of the city the room quality

how central it was staff seemed to be giving out to people a lot on the day I was there. The staff were efficient but not the friendliest

Central location

I loved the position of the hotel and the comfort of the bed. That's all you needed really , it wasn't a big room but you knew That going in , the water was hot for such a big hotel and Whenever l needed help from reception etc it was not a problem. Didn't find the wifi coverage very good.

Very disapointined with facilities and value for money

Nothing at all, I will never come back Rooms smelling bad,unacceptable breakfast, big delay for check in,

Nothing Everything, poor service, not clean, there was hair in the bath, a mouse in my room, rooms need updating. Cues to check in are rediculous. I can honestly say this is the worst hotel I have ever stayed in and will never go again or recommend to anyone. The only positive is the location, and to be honest I would rather stay further out and get a taxi into the city than stay here again

I don't think anything has changed in 50 years and it's all very tired. I don't even like modern things really but there is no charm and it feels like the hotel has been ignored for a long time

the fact that is in the centre of NY rooms are very small and avg 200 $/night is too much

Poor staff attitude, old and poor maintenance, tiny rooms, decent mid town location

The only thing we liked about the hotel was the location. The rooms were very small and filthy dirty. The staff was really rude. It was difficult to understand the English of the people working at the front desk and some of them were nasty.

the New Yorker hotel is in a perfect location for visiting and shopping and we really appreciate this. Maybe the difference of price according to the days of staying. they should make a special offer for those like us who stayed for an entire week.

Good location The hotel felt tired, although to be fair, work is being done to improve it

Good service, central location and not much noise. Missing Internet-café, as we did not bring the lap top with us.

Nice position, good place to stay for shopping, city trip, and broadway shows. Nice view of the city from my room! room could be cleaner, average hotel staff, small room

Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.

Items of our luggage were stolen

Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!

Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.

Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve

Nothing Rude Staff, small and dirty (smelly) rooms, expensive as all hell. Not worth it

The restaurant was nice, good food The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!

My room was clean and the location was good. I was surprised to be given a handicapped accessible room when I didn't need or ask for one. Two different hotel staff tried to gain access to my room twice within a half hour after I arrived, and another began cleaning my room the next morning before I had checked out.

A very central location, within walking distance of major attractions, landmarks, shopping all the transportation options at Penn Station.

Spacious room with kitchen, staff very friendly Room heating not controllable --> too hot for comfort, small bed (no way that's king size), very noisy, outdated interior, bathroom bit grubby, door had blood stains on it

The beds were very comfortable. Good restaurant, serving fantastic food.

The location (near places to eat incl. breakfast) is ideal shopping and touristic point of view, the rooms are clean and the bed is very good. The lobby, elevator and the halls are less atractive. No breakfast

the location (just two blocks from the empire state building) the noise, some amenities were outdated, more again were missing (no boiler, no watch clock), and even with 35F the maids keep letting the window open...

I like that when I booked the hotel online, I wasn't scammed. We got to the hotel have them my name and was not able to check in until 3 that day. We had to leave our luggage in a storage room. When I called to confirm the reservation the guy who answered the phone was already rude. The reception staff wasnt welcoming at all. If you need a place to stay in NYC that is affordable for a couple of days, this hotel is the place to stay.

Convenient. Elevator broken. I was there LAST week was broken then. One of two broken, it took FOREVER to get in and out of the rooms. They should give a discount until it is fixed.