With a stay at Refinery Hotel in New York (Midtown), you'll be a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
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Best hotels in New York near Pennsylvania Station
Overall 8.9 Excellent
Based on 2,392 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
10.0
Pros: The staff was very helpful and very friendly!
Excellent
10.0
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Excellent
10.0
Excellent
10.0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
8.5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
9.1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8.9 Excellent
Based on 2,392 reviews
Location
9.6
Vibe
9.4
Food
9.3
Breakfast
9.1
Bar and Beverages
8.9
Service
8.8
Room
8.3
Amenities
8.1
WiFi
6.8
Location
9.5
Food
9.3
Vibe
9.2
Bar and Beverages
8.9
Service
8.8
Amenities
8.1
Room
8.0
Comfort
7.0
Location
9.6
Vibe
9.3
Breakfast
9.2
Food
9.2
Bar and Beverages
8.8
Service
8.5
Amenities
8.0
Room
7.9
Comfort
7.5
Location
9.4
Vibe
9.3
Bar and Beverages
9.1
Service
8.8
Amenities
8.4
Room
7.8
Comfort
7.2
Food
9.1
Room
7.9
7.1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
10.0 Excellent
Pros: The staff was very helpful and very friendly!
Cons:
10.0 Excellent
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Cons:
10.0 Excellent
Pros:
Cons: Everything was perfect
10.0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
8.5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
9.1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Hilton Garden Inn New York/West 35th Street is a modern Midtown Manhattan hotel ideally located only steps from New York City's best attractions including the Empire State Building, world-famous Macy’s at Herald Square, Times Square, Madison Square Garden and Fifth Avenue shopping. Business and leisure guests will be pleased with the hotel’s ideal address on West 35th Street, between Fifth and Sixth Avenues, which is close to Penn Station, the Port Authority Bus Terminal, Grand Central Station, all major public transportation including bus and subway, and Jacob Javits Convention Center. Built in 2009, the hotel offers 298 newly built guest rooms with modern amenities including 32-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk. Onsite amenities include The Garden Grille and Bar, open for breakfast, and room service. A vibrant lobby bar with outdoor seating is open seasonally. Complimentary amenities include Wireless Printer Station, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. There is a Concierge and Theater Ticket Desk in the hotel lobby as well as a 24-hour Garden Market, offering your favorite snacks, beverages, sundries and gifts. The hotel has one onsite boardroom that seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/West 35th Street places you in the center of Midtown excitement, and within steps to all that Manhattan has to offer. The hotel is 100 percent non-smoking. Self-parking is available. The hotel allows service animals. Room-key access elevators and on-site Security.
Overall 8.5 Excellent
Based on 3,554 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Clean, Good location
Excellent
10.0
Pros: Location, location, location
Excellent
8.2
Pros: I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area.
At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
Excellent
10.0
Pros: Nice hotel to stay in the heart of New York. Close to major transportation hubs and close to major attractions.
Good
7.4
Pros: Easy check in and out. Validate for parking nearby. Check with parking garage.
Good
7.7
Excellent
9.7
Pros: Front desk staff were awesome. Room was great. Location was great. No complaints
Excellent
9.1
Pros: Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel.
Excellent
10.0
Pros: Excellent location and great hotel for the price (subway stop right outside)
Very helpful staff (especially in the restaurant when I was dining with my two year old)
Beautiful view of the Empire State Building from our window
Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Excellent
10.0
Pros: The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
Excellent
10.0
Pros: Alex at the front desk was most helpful in assisting me with a reservation problem,
Excellent
9.7
Pros: Staff were extremely helpful and friendly, room was spotlessly clean and facilities were adequate for a short, cost-effective stay in Mid-town
Details
Reviews
Overall 8.5 Excellent
Based on 3,554 reviews
Location
9.7
WiFi
8.8
Service
8.5
Wellness Area
8.2
Room
7.6
Breakfast
6.9
Location
9.6
Cleanliness
8.9
Service
8.6
Food
7.8
Room
7.1
Breakfast
6.9
Comfort
5.3
Location
9.7
Service
8.6
Breakfast
7.3
Room
7.3
Location
9.7
Service
8.2
Room
6.7
Amenities
4.7
Location
9.7
Service
8.5
Room
7.1
Comfort
5.9
8.0 Excellent
Pros: Clean, Good location
Cons: Broken front door.
10.0 Excellent
Pros: Location, location, location
Cons: Parking prices, but hey that's N.Y.
8.2 Excellent
Pros: I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area.
At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
Cons:
10.0 Excellent
Pros: Nice hotel to stay in the heart of New York. Close to major transportation hubs and close to major attractions.
Cons: Nothing
7.4 Good
Pros: Easy check in and out. Validate for parking nearby. Check with parking garage.
Cons: Small rooms but typical for NYC hotels
7.7 Good
Pros:
Cons: ALL of your front desk staff could use better training in professionalism and courtesy.
9.7 Excellent
Pros: Front desk staff were awesome. Room was great. Location was great. No complaints
Cons: I wanted to extend my stay but the price increased too much. Too bad because we really liked the hotel and staff
9.1 Excellent
Pros: Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel.
Cons: A bit disorganized with the luggage holding process and the lobby lounge should be open later during the summer. The hotel has very nice outdoor space which is rare for hotels in that busy area and could get better use. Got back from concert at 12:30 and had to look for a bar/pub to have a night cap.
10.0 Excellent
Pros: Excellent location and great hotel for the price (subway stop right outside)
Very helpful staff (especially in the restaurant when I was dining with my two year old)
Beautiful view of the Empire State Building from our window
Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Cons:
10.0 Excellent
Pros: The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
Cons:
10.0 Excellent
Pros: Alex at the front desk was most helpful in assisting me with a reservation problem,
Cons:
9.7 Excellent
Pros: Staff were extremely helpful and friendly, room was spotlessly clean and facilities were adequate for a short, cost-effective stay in Mid-town
Cons:
Hilton Garden Inn New York/West 35th Street is a modern Midtown Manhattan hotel ideally located only steps from New York City's best attractions including the Empire State Building, world-famous Macy’s at Herald Square, Times Square, Madison Square Garden and Fifth Avenue shopping. Business and leisure guests will be pleased with the hotel’s ideal address on West 35th Street, between Fifth and Sixth Avenues, which is close to Penn Station, the Port Authority Bus Terminal, Grand Central Station, all major public transportation including bus and subway, and Jacob Javits Convention Center. Built in 2009, the hotel offers 298 newly built guest rooms with modern amenities including 32-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk. Onsite amenities include The Garden Grille and Bar, open for breakfast, and room service. A vibrant lobby bar with outdoor seating is open seasonally. Complimentary amenities include Wireless Printer Station, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. There is a Concierge and Theater Ticket Desk in the hotel lobby as well as a 24-hour Garden Market, offering your favorite snacks, beverages, sundries and gifts. The hotel has one onsite boardroom that seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/West 35th Street places you in the center of Midtown excitement, and within steps to all that Manhattan has to offer. The hotel is 100 percent non-smoking. Self-parking is available. The hotel allows service animals. Room-key access elevators and on-site Security.
An exceptional mid-scale 146 room property located in Herald Square/Empire State Building area in lower midtown, close to Madison Square Garden/Penn Station/Macy's/Times Square and offering commanding views of the Midtown Manhattan area from many of our guest rooms.
Overall 8.5 Excellent
Based on 2,682 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Staff was terrific--warm, friendly and always extremely helpful. The free wifi, included breakfast and location all made for a very comfortable stay.
Good
6.5
Pros: Location
Excellent
9.1
Pros: Staff was wonderful and friendly, and knowledgeable. Emmanuel, the night auditor was wonderfully helpful, especially when I had to check out by 630am.
Excellent
8.8
Pros: Location was great. The subway station was only half a block away. You can get anywhere in the City very quickly and easily. Herald Square is a neat place as well. Lots going on at night and day. Bed was very comfortable. My only complaint is that the breakfast area is too small - we were never able to sit and eat.
Excellent
9.7
Pros: Great view of the Empire State Building, very clean room, and overall a great stay! It was super close to the subway, but far enough away from Times Square that it wasn't crazy hectic.
Excellent
10.0
Pros: Emmanuel he is the best.
The staff is very polite, everything is clean. I highly recommend it.
Good
6.0
Pros: good location close to all attractions, front desk staff were nice, room was clean, included breakfast
Excellent
8.3
Pros: Breakfast!!
Details
Reviews
Overall 8.5 Excellent
Based on 2,682 reviews
Location
9.7
Service
9.3
Wellness Area
8.6
Breakfast
8.1
WiFi
7.9
Room
6.7
Comfort
5.7
Amenities
2.4
Location
9.8
Service
9.2
Breakfast
8.2
Room
6.5
WiFi
6.5
Amenities
2.0
Location
9.6
Service
9.5
Breakfast
7.8
Room
6.8
WiFi
6.5
Amenities
2.2
Location
9.6
Service
9.2
Breakfast
8.2
Room
6.2
Amenities
2.3
Location
9.8
Service
9.1
Value for money
8.7
Breakfast
8.1
9.0 Excellent
Pros: Staff was terrific--warm, friendly and always extremely helpful. The free wifi, included breakfast and location all made for a very comfortable stay.
Cons: Nothing. It was a terrific stay.
6.5 Good
Pros: Location
Cons: The 2 elevators can't handle 20 floors
9.1 Excellent
Pros: Staff was wonderful and friendly, and knowledgeable. Emmanuel, the night auditor was wonderfully helpful, especially when I had to check out by 630am.
Cons: If I have any complaint, and it was hard for me to find one, I would have to say that I wish the showerhead had been moveable. I prefer to face it as far down as possible because I'm short.
8.8 Excellent
Pros: Location was great. The subway station was only half a block away. You can get anywhere in the City very quickly and easily. Herald Square is a neat place as well. Lots going on at night and day. Bed was very comfortable. My only complaint is that the breakfast area is too small - we were never able to sit and eat.
Cons:
9.7 Excellent
Pros: Great view of the Empire State Building, very clean room, and overall a great stay! It was super close to the subway, but far enough away from Times Square that it wasn't crazy hectic.
Cons: Only complaint-I requested early check in a week before, then upon arrival they said we couldn't check in til 3, despite getting a confirmation email that told me my early check-in had been granted.
10.0 Excellent
Pros: Emmanuel he is the best.
The staff is very polite, everything is clean. I highly recommend it.
Cons: No negative comments
6.0 Good
Pros: good location close to all attractions, front desk staff were nice, room was clean, included breakfast
Cons: When arrived to our room, a note was on our headboard: "Duvet covers & sheets are clean for your arrival" I sure hope so don't all customers need to have clean sheets and covers?
Only 2 elevators, working staff would use it all the time to go between floors, waiting time too long.
Breakfast are very salty, buffet not refilled fast enough.
Hotel does not give Air miles points
8.3 Excellent
Pros: Breakfast!!
Cons:
Towels and Shower Curtain smell very bad.
An exceptional mid-scale 146 room property located in Herald Square/Empire State Building area in lower midtown, close to Madison Square Garden/Penn Station/Macy's/Times Square and offering commanding views of the Midtown Manhattan area from many of our guest rooms.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers a
Overall 8.4 Excellent
Based on 3,117 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
8.0
Pros: The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once.
The lobby was a dimly-lit bar and the music was a little loud.
You couldn't hear it any where else.
There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room.
Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day.
The pillows were great, the mattress sagged a little in the center.
There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design.
Don't buy from the courtesy bar. Yikes. The prices are steep.
Good
7.7
Pros: The staff is great! The location is good. The theme it incredible
Excellent
10.0
Pros: This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
Excellent
9.3
Pros: I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.
OK
5.7
Pros: The room was tastefully decorated and the bed was very comfortable.
Good
7.7
Pros: Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
Excellent
8.5
Pros: All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.
Good
7.1
Pros: Good location , kind staff , great beds
Excellent
10.0
Pros: Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
Good
6.3
Pros: So much character it hurts. Very cool especially the lobby facilities.
Details
Reviews
Overall 8.4 Excellent
Based on 3,117 reviews
WiFi
9.7
Location
9.6
Vibe
8.8
Bar and Beverages
8.7
Service
8.4
Amenities
6.9
Cleanliness
6.3
Room
6.2
Breakfast
5.8
Value for money
4.9
Comfort
4.6
Location
9.8
Bar and Beverages
8.7
Vibe
8.5
Service
8.4
Amenities
7.1
Cleanliness
6.4
Room
5.9
Comfort
4.8
Value for money
4.6
Location
9.5
Bar and Beverages
8.7
Vibe
8.6
Service
8.4
Cleanliness
6.1
Room
5.7
Value for money
5.2
Comfort
4.7
Location
9.7
Service
8.4
Vibe
8.3
Amenities
6.6
Room
5.7
Cleanliness
5.7
Comfort
4.9
Location
9.7
Vibe
8.6
Service
8.4
Food
8.3
Amenities
7.1
Room
5.7
Value for money
5.2
Comfort
4.7
8.0 Excellent
Pros: The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once.
The lobby was a dimly-lit bar and the music was a little loud.
You couldn't hear it any where else.
There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room.
Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day.
The pillows were great, the mattress sagged a little in the center.
There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design.
Don't buy from the courtesy bar. Yikes. The prices are steep.
Cons: Bit of musky smell to the room.
Mattress sagged a little.
Room could use hooks for clothing- more than what they provided.
7.7 Good
Pros: The staff is great! The location is good. The theme it incredible
Cons: The rooms are too close, doesn't has any closet it is a little bit uncomfortable for the money that I be already paid.
10.0 Excellent
Pros: This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
Cons:
9.3 Excellent
Pros: I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.
Cons:
5.7 OK
Pros: The room was tastefully decorated and the bed was very comfortable.
Cons: The hotel was very noisy and the light for the corridor came into the room. The lobby was taken up by students on their laptops and no dedicated bar for guests.
there is no wardrobe either. lighting too dark. we wont be returning.
7.7 Good
Pros: Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
Cons: The shower in our large double room seemed to be an afterthought, small and comically cramped. Whatever you're imagining is too big, I'm serious when I say barely enough room to turn around.
8.5 Excellent
Pros: All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.
Cons: Lobby has become a little overcrowded with millenials. Be nice if there were space for guests to have coffee/drink.
7.1 Good
Pros: Good location , kind staff , great beds
Cons: Rooms are pretty ugly . Bang for buck is zvery low , for the same price you can have a much nicer , classier hotel . Only stay here if you want the scene in the lobby
10.0 Excellent
Pros: Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
Cons:
6.3 Good
Pros: So much character it hurts. Very cool especially the lobby facilities.
Cons: The day I was there ... No hot water.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers a
The Radisson Martinique Broadway is situated across from Greeley Square, less than 2 blocks from the Empire State Building, and approximately nine miles from Laguardia Airport. Newark Liberty Airport is 12 miles away and John F. Kennedy International Airport is 17 miles from the hotel. Other local attractions include MSG, Times Square, Rockefeller Center, Penn Station, and the Jacob Javits Center. Hotel amenities include concierge, ATM, ice machine, safe deposit box, room service, business center, and fitness center. Onsite dining is available at Cafe Martinique, offering continental fare, and Petit Poulet offering mouthwatering French bistro fare and fine wines on site. All guest rooms feature cable TV, in-room movies, coffeemakers, hairdryers, high-speed Internet access, individual climate controls, irons and ironing boards, dual-line telephones, voicemail, and work desks with lamps, Wi-Fi.
Overall 8.2 Excellent
Based on 9,814 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Good
7.1
Good
6.0
Pros: Location, rooms are comfy , free internet
Good
6.2
Mediocre
2.0
Pros: Nothing I liked.
Excellent
10.0
Pros: Excelente ubicacion
Excellent
9.4
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Excellent
8.0
Pros: Clean rooms,
Excellent
8.2
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Excellent
10.0
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Good
6.2
Pros: Nice hotel
Good
6.2
Pros: Nice interior
Details
Reviews
Overall 8.2 Excellent
Based on 9,814 reviews
Location
9.6
WiFi
8.0
Service
7.5
Breakfast
7.0
Room
6.2
Value for money
5.8
Wellness Area
3.4
Location
9.8
Food
7.8
Service
7.2
Breakfast
7.1
WiFi
6.9
Value for money
6.0
Room
5.6
Location
9.8
Service
8.0
Food
7.8
Breakfast
7.7
WiFi
6.6
Room
6.3
Value for money
5.7
Location
9.8
Food
7.9
Service
7.4
Breakfast
7.3
WiFi
6.3
Room
5.9
Value for money
5.8
Comfort
5.1
Wellness Area
3.2
Location
9.7
Food
8.0
Service
7.6
Cleanliness
7.3
Value for money
6.0
Room
5.7
Comfort
5.5
8.0 Excellent
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Cons: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
6.0 Good
Pros: Location, rooms are comfy , free internet
Cons: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
6.2 Good
Pros:
Cons: Items of our luggage were stolen
2.0 Mediocre
Pros: Nothing I liked.
Cons: Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
10.0 Excellent
Pros: Excelente ubicacion
Cons:
9.4 Excellent
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Cons: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
8.0 Excellent
Pros: Clean rooms,
Cons: Small rooms
8.2 Excellent
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Cons: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
10.0 Excellent
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Cons: We had to leave. We have recommended it to others and will be back.
6.2 Good
Pros: Nice hotel
Cons: Check in process was BAD
Booked via Kayak and they did not have my reservation
I had a confirmation #
Took almost an hour to resolve
6.2 Good
Pros: Nice interior
Cons: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour.
As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
The Radisson Martinique Broadway is situated across from Greeley Square, less than 2 blocks from the Empire State Building, and approximately nine miles from Laguardia Airport. Newark Liberty Airport is 12 miles away and John F. Kennedy International Airport is 17 miles from the hotel. Other local attractions include MSG, Times Square, Rockefeller Center, Penn Station, and the Jacob Javits Center. Hotel amenities include concierge, ATM, ice machine, safe deposit box, room service, business center, and fitness center. Onsite dining is available at Cafe Martinique, offering continental fare, and Petit Poulet offering mouthwatering French bistro fare and fine wines on site. All guest rooms feature cable TV, in-room movies, coffeemakers, hairdryers, high-speed Internet access, individual climate controls, irons and ironing boards, dual-line telephones, voicemail, and work desks with lamps, Wi-Fi.
Hilton New York Fashion District is a modern, full-service hotel that was built in April 2010 and features four-star amenities and service. This upscale hotel is located on West 26th Street, just off 7th Avenue, and boasts an address in the heart of Manhattan's fashion epicenter that is only steps from the Empire State Building, Macy's at Herald Square, Madison Square Garden, The Fashion Institute of Technology, Chelsea Piers and many restaurants and bars. The hotel is also just 15 blocks from Times Square, Broadway theaters, Jacob Javits Convention Center and is easily accessible by taxi, subway or bus to Midtown, Downtown and trendy neighborhoods such as SoHo, TriBeCa and Greenwich Village. Hilton New York Fashion District offers 280 stylish, fashion-themed guest rooms with contemporary amenities, including a 37-inch flat-screen television, iHome docking station, laptop-sized safe and cordless telephone. RARE Bar and Grill is located in the hotel lobby and offers an array of gourmet hamburgers, salads and fresh seafood dishes. Take in New York City’s skyline from RARE View, the hotel's trendy rooftop lounge. Additional hotel amenities include a 24-hour business center, fully equipped 24-hour fitness center, room service, and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 1,100 sq. ft. of modern event space including a private dining room within RARE Bar and Grill called the Captain’s Room. Business travelers will appreciate the hotel’s modern amenities plus convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton New York Fashion District places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows service pets. There is 24-hour security onsite.
Overall 8.2 Excellent
Based on 2,451 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Great location, great price for the day we stayed, room was clean and a nice size for NYC.
OK
5.4
Pros: Look of the rooms very nicely decorated
Excellent
10.0
Pros: Very clean and the room was calm
Excellent
8.5
Pros: Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early
Excellent
10.0
Pros: This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most.
Excellent
8.0
Pros: Front desk staff were professional and friendly
Excellent
10.0
Pros: I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again.
Details
Reviews
Overall 8.2 Excellent
Based on 2,451 reviews
Location
9.5
WiFi
9.0
Food
8.5
Service
8.4
Room
6.9
Comfort
5.6
Breakfast
5.1
Wellness Area
3.1
Location
9.5
Cleanliness
8.7
Service
8.6
Room
7.0
Comfort
6.2
Location
9.5
Cleanliness
8.7
Service
8.3
Room
6.6
Comfort
5.5
Breakfast
4.7
Location
9.6
Service
8.3
Value for money
7.0
Room
6.2
Comfort
5.4
Location
9.6
Service
7.7
Room
6.3
Comfort
5.6
8.0 Excellent
Pros: Great location, great price for the day we stayed, room was clean and a nice size for NYC.
Cons: When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
5.4 OK
Pros: Look of the rooms very nicely decorated
Cons: Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
10.0 Excellent
Pros: Very clean and the room was calm
Cons: Nothing
8.5 Excellent
Pros: Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early
Cons: We heard a lot of noise in the hallways- other people talking and doors slamming. It was difficult to shut the door without having it slam loudly. Monday morning we walked out of our room to see that they were replacing the carpet on our floor. That's where the noise that morning was coming from. It would've been nice to have a heads up that carpet was being replaced on our floor during our stay.
10.0 Excellent
Pros: This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most.
Cons: Perfect stay no complaints.
8.0 Excellent
Pros: Front desk staff were professional and friendly
Cons: Restaurant staff inside the Hotel had terrible customer service.
10.0 Excellent
Pros: I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again.
Cons: Nothing
Hilton New York Fashion District is a modern, full-service hotel that was built in April 2010 and features four-star amenities and service. This upscale hotel is located on West 26th Street, just off 7th Avenue, and boasts an address in the heart of Manhattan's fashion epicenter that is only steps from the Empire State Building, Macy's at Herald Square, Madison Square Garden, The Fashion Institute of Technology, Chelsea Piers and many restaurants and bars. The hotel is also just 15 blocks from Times Square, Broadway theaters, Jacob Javits Convention Center and is easily accessible by taxi, subway or bus to Midtown, Downtown and trendy neighborhoods such as SoHo, TriBeCa and Greenwich Village. Hilton New York Fashion District offers 280 stylish, fashion-themed guest rooms with contemporary amenities, including a 37-inch flat-screen television, iHome docking station, laptop-sized safe and cordless telephone. RARE Bar and Grill is located in the hotel lobby and offers an array of gourmet hamburgers, salads and fresh seafood dishes. Take in New York City’s skyline from RARE View, the hotel's trendy rooftop lounge. Additional hotel amenities include a 24-hour business center, fully equipped 24-hour fitness center, room service, and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 1,100 sq. ft. of modern event space including a private dining room within RARE Bar and Grill called the Captain’s Room. Business travelers will appreciate the hotel’s modern amenities plus convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton New York Fashion District places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows service pets. There is 24-hour security onsite.
Visitors to New York will find that the Hotel Chandler is a fantastic accommodation choice. For those who require internet access, the property features Wi-Fi in designated areas. With Penn Station just 1km away and La Guardia Airport only 15km away, transportation is very convenient. In addition, 33rd Street Metro Station is just a short walk away. Seeing the sights from this hotel is easy with New York's attractions including SOHO and Chinatown close by. In their spare time, guests can explore the hotel's surroundings. This New York hotel features parking on site. Our guests consider this hotel to have excellent service.
Overall 8.2 Excellent
Based on 1,824 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.2
Pros: Friendly, helpful staff.
Good
6.0
Pros: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).
OK
4.0
Pros: minibar was loaded with choices
Excellent
9.4
Pros: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.
OK
4.8
Pros: The location is great. The bathrooms are nice. Internet worked well.
Excellent
9.6
Pros: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Excellent
8.5
Excellent
9.3
Pros: Service
Excellent
10.0
Pros: Very convenient location. Excellent service. Clean and cozy room.
Excellent
8.3
Pros: Staff was amazingly attentive.
Excellent
9.7
Pros: friendly staff
simple
old NYC charm, architecture
large, well appointed rooms for an older hotel
easy access to meetings
Excellent
8.8
Pros: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again.
Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.
Details
Reviews
Overall 8.2 Excellent
Based on 1,824 reviews
Location
9.5
WiFi
9.3
Service
9.2
Room
5.6
Breakfast
5.5
Amenities
5.1
Comfort
4.1
Wellness Area
2.2
Location
9.4
Service
9.2
WiFi
8.5
Breakfast
5.8
Room
5.5
Comfort
3.9
Location
9.5
Service
9.1
Room
5.1
Amenities
5.1
Comfort
4.0
Location
9.4
Service
9.2
Amenities
4.9
Room
4.9
Comfort
3.9
Location
9.5
Service
9.0
WiFi
8.5
Room
5.1
Amenities
4.8
Comfort
4.2
8.2 Excellent
Pros: Friendly, helpful staff.
Cons: Bad view out of room 733.
6.0 Good
Pros: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).
Cons:
4.0 OK
Pros: minibar was loaded with choices
Cons: deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
9.4 Excellent
Pros: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.
Cons: Better gym room.
4.8 OK
Pros: The location is great. The bathrooms are nice. Internet worked well.
Cons: However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
9.6 Excellent
Pros: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Cons:
8.5 Excellent
Pros:
Cons: Old shower and bathroom
9.3 Excellent
Pros: Service
Cons:
10.0 Excellent
Pros: Very convenient location. Excellent service. Clean and cozy room.
Cons:
8.3 Excellent
Pros: Staff was amazingly attentive.
Cons: No ice on floor
9.7 Excellent
Pros: friendly staff
simple
old NYC charm, architecture
large, well appointed rooms for an older hotel
easy access to meetings
Cons:
8.8 Excellent
Pros: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again.
Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.
Cons: If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
Visitors to New York will find that the Hotel Chandler is a fantastic accommodation choice. For those who require internet access, the property features Wi-Fi in designated areas. With Penn Station just 1km away and La Guardia Airport only 15km away, transportation is very convenient. In addition, 33rd Street Metro Station is just a short walk away. Seeing the sights from this hotel is easy with New York's attractions including SOHO and Chinatown close by. In their spare time, guests can explore the hotel's surroundings. This New York hotel features parking on site. Our guests consider this hotel to have excellent service.
Located in the heart of Midtown Manhattan at 345 West 35th Street; between 8th and 9th Avenues, The TRYP New York City Times Square South is centrally located, providing easy access to major corporate offices and top attractions. Just minutes from our front door find sensational shopping, dining and sightseeing venues as well as stimulating entertainment venues of Broadway, Madison Square Garden and Lincoln Center. Live and play like a local making the most of all New York has to offer and “Own the City”.The hotel’s décor is a whimsical blend featuring our Mediterranean origins and New York City chic with some of the largest rooms found in NYC (up to 455 square feet) accommodating up to 8 persons with 10 foot ceilings, reclaimed wood floors and fantastic New York City views. Plaza Central, the hotel’s social hub, offers a relaxing venue for guest to gather featuring free high-speed internet access Google laptops and televisions as well as a virtual business center. Plaza Central links the hotel lobby with the Gastro Bar at 35th Street offering a cosmopolitan venue to enjoy hand crafted Tapas and designer cocktails and watch the world go by. Complimentary WIFI as well as our Concierge will ensure you make the most of your NYC experience. If you’re a health enthusiast looking to relieve the stress of travel fear not; our fitness center is open 24/7 as well as offering access to local sports clubs.TRYP By Wyndham Times Square South is a recipient of the TripAdvisor 2012 & 2013 Certificate of Excellence.If booking more than 5 rooms, please contact the property directly.
Overall 8.1 Excellent
Based on 4,503 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay.
Good
6.0
Pros: Close to subway stop
Excellent
10.0
Pros: The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
OK
4.0
Pros: I didnt like anything about it.
Good
6.5
Pros: I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money.
OK
4.8
Pros: The room itself was relatively clean and the bathroom was modern and nicely appointed. The hardwood floors were a nice addition.
OK
4.5
Pros: close to penn station
Excellent
10.0
Pros: Nice, helpful staff. Great room for the price.
Good
6.0
Pros: Good location
Excellent
10.0
Pros: Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
Good
7.7
Pros: The location is awesome! The cleanliness and comfort of the room fit my needs well
Excellent
10.0
Pros: LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
Details
Reviews
Overall 8.1 Excellent
Based on 4,503 reviews
Location
9.5
WiFi
7.9
Service
7.6
Room
7.4
Comfort
6.7
Breakfast
4.4
Wellness Area
3.7
Location
9.3
Service
8.4
Room
7.7
Comfort
7.1
WiFi
6.4
Breakfast
4.6
Location
9.4
Service
7.8
Room
7.4
Comfort
6.5
Breakfast
4.0
Location
9.4
Service
7.4
Cleanliness
7.3
Room
6.7
Comfort
6.4
Location
9.6
Service
7.5
Room
7.4
Comfort
6.9
10.0 Excellent
Pros: The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay.
Cons: The only thing to point out is if you're a light sleeper, earplugs may be needed. We were on the ninth floor but could still hear cars blowing their horns and there is a police station next door, so sirens can frequently be heard.
6.0 Good
Pros: Close to subway stop
Cons: A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
10.0 Excellent
Pros: The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Cons:
4.0 OK
Pros: I didnt like anything about it.
Cons: I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
6.5 Good
Pros: I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money.
Cons: The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!
4.8 OK
Pros: The room itself was relatively clean and the bathroom was modern and nicely appointed. The hardwood floors were a nice addition.
Cons: The room was far smaller than the pictures made it out to be. I understand that the pictures are designed to make the room seem as spacious as possible, but this was ridiculous. The room was a closet with a bed crammed inside. There was maybe a foot of space between the bed and the surrounding walls on all sides. The bed itself was very stiff and the pillows were so-so. The bathroom, will nicely appointed, was very cramped and the shower had hair and other gunk from previous occupants still on the floor. Also, the iHome that they had in the room still had an alarm set for 5am, which I didn't catch until it woke me up the next morning. It's not the hotel's fault that it was set but when cleaning and resetting a room between guests the staff should be more thorough and reset any alarms or other changes past guests have made to the electronics. Luckily my wife and I didn't spend any significant amount of time in the room except to sleep that night.
4.5 OK
Pros: close to penn station
Cons: I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction.
The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower.
I would not stay there again.
10.0 Excellent
Pros: Nice, helpful staff. Great room for the price.
Cons:
6.0 Good
Pros: Good location
Cons: Tiny room, too small for 4 people, could not open luggage. No coffee or water in lobby. Unfriendly front desk staff. Promised to move us on second night but never followed through.
10.0 Excellent
Pros: Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
Cons:
7.7 Good
Pros: The location is awesome! The cleanliness and comfort of the room fit my needs well
Cons: Front staff in evening is less than eager to communicate about the room availability and rates. I reserved the room via Kayak and the concept seemed foreign to the staff.
10.0 Excellent
Pros: LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
Cons:
Located in the heart of Midtown Manhattan at 345 West 35th Street; between 8th and 9th Avenues, The TRYP New York City Times Square South is centrally located, providing easy access to major corporate offices and top attractions. Just minutes from our front door find sensational shopping, dining and sightseeing venues as well as stimulating entertainment venues of Broadway, Madison Square Garden and Lincoln Center. Live and play like a local making the most of all New York has to offer and “Own the City”.The hotel’s décor is a whimsical blend featuring our Mediterranean origins and New York City chic with some of the largest rooms found in NYC (up to 455 square feet) accommodating up to 8 persons with 10 foot ceilings, reclaimed wood floors and fantastic New York City views. Plaza Central, the hotel’s social hub, offers a relaxing venue for guest to gather featuring free high-speed internet access Google laptops and televisions as well as a virtual business center. Plaza Central links the hotel lobby with the Gastro Bar at 35th Street offering a cosmopolitan venue to enjoy hand crafted Tapas and designer cocktails and watch the world go by. Complimentary WIFI as well as our Concierge will ensure you make the most of your NYC experience. If you’re a health enthusiast looking to relieve the stress of travel fear not; our fitness center is open 24/7 as well as offering access to local sports clubs.TRYP By Wyndham Times Square South is a recipient of the TripAdvisor 2012 & 2013 Certificate of Excellence.If booking more than 5 rooms, please contact the property directly.
Stay close to the action in one of New York City’s hippest neighborhoods. You won’t need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation. Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don’t forget the free stuff, like High Speed Internet Access and bottled water. Everything about our hotel is clean—the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.
Overall 8.1 Excellent
Based on 2,188 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Excellent
10.0
Pros: The staff was very friendly, the facility was clean and pretty spacious for a hotel in the city. Very nice hotel would recommend to a friend.
Good
6.2
Pros: The staff where friendly, hotel located in nice area
Excellent
10.0
Pros: Great middle of Manhattan location with easy access to subway so we could walk or ride anywhere we wanted to go easily. Staff was friendly, room was clean and comfortable.
Excellent
8.0
Pros: Staff was very helpful. location is great. rooms are clean and beds comfortable. I would stay here again for sure.
Excellent
10.0
Pros: Clean modern rooms. Great staff. Close to subway.
Excellent
10.0
Pros: The staff was very helpful when I told them that I left my wallet at home with my ID and credit cards... They contacted my fiancee via email to verify my identity and cheked me in. Very grateful, thank you!
Details
Reviews
Overall 8.1 Excellent
Based on 2,188 reviews
WiFi
9.6
Location
9.3
Service
8.5
Room
6.4
Comfort
5.0
Breakfast
3.8
Wellness Area
2.3
Location
9.1
Service
8.7
Room
5.9
Comfort
5.0
Vibe
4.6
Breakfast
3.7
Location
9.0
Service
8.1
Cleanliness
7.2
Room
5.8
Comfort
5.1
Location
9.2
Room
5.9
Room
5.7
Comfort
5.2
8.0 Excellent
Pros:
Cons: thin walls
10.0 Excellent
Pros: The staff was very friendly, the facility was clean and pretty spacious for a hotel in the city. Very nice hotel would recommend to a friend.
Cons:
6.2 Good
Pros: The staff where friendly, hotel located in nice area
Cons: Room to small, please when you say room with a view be more specific
10.0 Excellent
Pros: Great middle of Manhattan location with easy access to subway so we could walk or ride anywhere we wanted to go easily. Staff was friendly, room was clean and comfortable.
Cons: Restaurant/Bar on main floor "The Dog Hoyse" is way over priced for so so food and service.
8.0 Excellent
Pros: Staff was very helpful. location is great. rooms are clean and beds comfortable. I would stay here again for sure.
Cons:
10.0 Excellent
Pros: Clean modern rooms. Great staff. Close to subway.
Cons: Rooms a bit small
10.0 Excellent
Pros: The staff was very helpful when I told them that I left my wallet at home with my ID and credit cards... They contacted my fiancee via email to verify my identity and cheked me in. Very grateful, thank you!
Cons:
Stay close to the action in one of New York City’s hippest neighborhoods. You won’t need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation. Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don’t forget the free stuff, like High Speed Internet Access and bottled water. Everything about our hotel is clean—the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.
The Holiday Inn Express NYC - Chelsea hotel's location places you near major businesses and top attractions, while enjoying everything from free high-speed Internet access to a Fitness Center and a delicious, hot breakfast, which features our signature cinnamon rolls. Our newly refreshed hotel provides you with everything you need to stay in touch with the office, such as a Business Center that features computer access, copy and print services. In addition, our hotel is located just a short walk from Penn Plaza and the new Hudson Yards Development which hosts many of the area's businesses and major corporations. Leisure travelers are also sure to enjoy our prime location and great deals, as our hotel is close to the greatest attractions the city has to offer. We're just two blocks from Madison Square Garden, a half-mile from the Empire State Building, a few short blocks to the Highline Park and a mile from Rockefeller Center, Times Square, and the Theatre District.
Overall 8.0 Excellent
Based on 4,145 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3.7
Excellent
8.0
Pros: All holiday inn are the same and keep to the standard. Great place to stay and great value
Excellent
10.0
Pros: Outdoor seating for breakfast and relaxation. Great baggage storage after you check out while you see the City and no charge!
Excellent
8.0
Pros: Breakfast inclusive
Rooms were pretty clean and better looking than other nyc hotels.
Excellent
10.0
Pros: Everything was clean, orderly. had a tv remote that went out... maintenance was dispatched in minutes, and immediately fixed the problem. also, enjoyed the fact that there was no night-time construction going on!
Excellent
10.0
Pros: Rooms were big for the price point and location, very comfortable and accommodating! Will definitely stay there again when going down for any event at the Garden - not even a 2 minute walk! :)
Excellent
10.0
Pros: The room was comfortable and the location was great.
Excellent
8.2
Pros: We liked the convenience of the area.
Easy to check in and out
Complimentary breakfast was really good.. a lot of options.
Staff was friendly
Place was comfortable.
All in all it was a good stay! I'd recommend.
Excellent
9.4
Pros: Very nice continental breakfast
Hotel staff checked bags for late pickup
All staff members were extemly cordial
Excellent
10.0
Pros: Staff friendliness, double beds, breakfast, price
Good
7.7
Pros: Great location
Super quick check in
Good
7.7
Pros: Location, decent sized room, clean
Details
Reviews
Overall 8.0 Excellent
Based on 4,145 reviews
Location
9.5
WiFi
9.3
Service
8.7
Breakfast
6.9
Room
5.9
Comfort
4.2
Amenities
3.3
Location
9.3
Service
8.6
WiFi
8.5
Breakfast
6.4
Room
5.0
Comfort
3.6
Amenities
3.4
Location
9.5
Service
8.7
WiFi
8.6
Breakfast
6.2
Room
5.7
Comfort
4.3
Vibe
4.3
Location
9.5
Service
8.6
Breakfast
6.6
Room
5.6
Comfort
4.5
Amenities
3.1
Location
9.6
Service
8.7
Breakfast
7.0
Room
5.0
Vibe
4.5
Comfort
3.8
Amenities
3.2
3.7 Mediocre
Pros:
Cons: One of the staff tried to enter my room in the middle of the night. Said they mistook my room for housekeeping?! By myself so it was very scary
8.0 Excellent
Pros: All holiday inn are the same and keep to the standard. Great place to stay and great value
Cons: Nothing to do with the hotel,but that week was a bomb on 23rd Street. Kind of scary but the NYPD done everything to secure the area. At one time 29th Street was blocked but they made sure that I made my flight home.
10.0 Excellent
Pros: Outdoor seating for breakfast and relaxation. Great baggage storage after you check out while you see the City and no charge!
Cons:
8.0 Excellent
Pros: Breakfast inclusive
Rooms were pretty clean and better looking than other nyc hotels.
Cons: Lack of breakfast variety. - always sausage and eggs
At night, regulat coffee is very bland and they put less coffee. Very low quality of coffee at night
10.0 Excellent
Pros: Everything was clean, orderly. had a tv remote that went out... maintenance was dispatched in minutes, and immediately fixed the problem. also, enjoyed the fact that there was no night-time construction going on!
Cons:
10.0 Excellent
Pros: Rooms were big for the price point and location, very comfortable and accommodating! Will definitely stay there again when going down for any event at the Garden - not even a 2 minute walk! :)
Cons:
10.0 Excellent
Pros: The room was comfortable and the location was great.
Cons:
8.2 Excellent
Pros: We liked the convenience of the area.
Easy to check in and out
Complimentary breakfast was really good.. a lot of options.
Staff was friendly
Place was comfortable.
All in all it was a good stay! I'd recommend.
Cons: For the price we paid.. the room was very small... however, I expected this being as we were in a city. Sometimes it's just hard to grasp that.
9.4 Excellent
Pros: Very nice continental breakfast
Hotel staff checked bags for late pickup
All staff members were extemly cordial
Cons: Everything met expectations
10.0 Excellent
Pros: Staff friendliness, double beds, breakfast, price
Cons: Room while clean could be fresher smelling but I am being really picky here
7.7 Good
Pros: Great location
Super quick check in
Cons: Rooms felt very dated
7.7 Good
Pros: Location, decent sized room, clean
Cons: There were pipes banging in the walls (or else construction elsewhere in the hotel) all night which kept us awake until 2:30am when we gave up and called and asked to switch rooms. To their credit, they moved us immediately and the new room was quieter.
The Holiday Inn Express NYC - Chelsea hotel's location places you near major businesses and top attractions, while enjoying everything from free high-speed Internet access to a Fitness Center and a delicious, hot breakfast, which features our signature cinnamon rolls. Our newly refreshed hotel provides you with everything you need to stay in touch with the office, such as a Business Center that features computer access, copy and print services. In addition, our hotel is located just a short walk from Penn Plaza and the new Hudson Yards Development which hosts many of the area's businesses and major corporations. Leisure travelers are also sure to enjoy our prime location and great deals, as our hotel is close to the greatest attractions the city has to offer. We're just two blocks from Madison Square Garden, a half-mile from the Empire State Building, a few short blocks to the Highline Park and a mile from Rockefeller Center, Times Square, and the Theatre District.
The La Quinta Inn & Suites Manhattan Hotel is located on 32nd Street between Broadway and Fifth Avenue, steps away from the Empire State Building, Macy's, the Fashion District, Penn Station, and Madison Square Garden. The Jacob Javits Convention Center is also close by. We offer a variety of thoughtful amenities and services here at the La Quinta Inn & Suites Manhattan including free wireless high-speed Internet access, free Bright Side Breakfast, free calls within the U.S; in-room personal safes, reduced-rate and valet parking services. Same day (off-site) dry cleaning, laundry, and press services are also available. Our concierge service will help guests arrange for car services and sightseeing activities. Guests have access to the 24-hour business center, as well as the on-site fitness center. LG TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics. All La Quinta Manhattan hotel rooms are equipped with an iron, ironing board, coffee and coffee maker, hairdryer, cordless speakerphone with voicemail as well as cable TV with Movies on Demand. Larger rooms are available for families or business meetings. Please Note: There is a self-parking fee of $30 USD for standard vehicles and $40 USD for oversized vehicles/SUV's per day hotel with no in/out access. Valet parking is also available for $35 USD for standard vehicles and $45 USD for oversized vehicles/SUV's. Valet parking needs to be paid in cash to the attendant, but may be paid by credit card, only at the garage. Hotel occupancy fee of 3.50 USD per hotel room per night will be applied to all La Quinta Inn & Suites Manhattan reservations.
Overall 7.9 Good
Based on 7,077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.7
Excellent
8.5
Pros: Room was reasonably priced and big for NYC
Excellent
8.2
Pros: The room was a very good value for the price, very clean, great staff, comfortable, great location, rooftop bar has an amazing view, good drink selection with low drink prices and just a cool little spot.
Excellent
9.6
Pros: Easy check in, room. The roof bar
Excellent
10.0
Pros: Location
OK
5.7
Pros: Convenient.
Excellent
10.0
Pros: Location, easy to find
Excellent
8.0
Pros: It was in a central location for a cheaper price than most competitors. The queen room was a good size for my husband and I. Bathroom was clean. Breakfast was fine.
Excellent
8.5
Pros: The staff was very polite or at least the people I had a chance to talk to. The bed was very comfortable and the room overall was clean.
Excellent
8.0
Pros: Staff was extremely helpful and friendly. Rooms were clean and the complimentary breakfast was good.
Excellent
8.0
Details
Reviews
Overall 7.9 Good
Based on 7,077 reviews
Location
9.4
WiFi
8.9
Service
7.3
Room
6.5
Comfort
5.3
Breakfast
5.0
Vibe
4.6
Food
4.0
Amenities
3.4
Location
9.5
WiFi
7.9
Service
7.3
Room
6.2
Breakfast
4.8
Comfort
4.8
Vibe
4.5
Food
3.7
Location
9.5
WiFi
7.9
Service
7.5
Room
6.7
Bar and Beverages
5.8
Comfort
5.7
Breakfast
4.8
Vibe
4.2
Food
4.2
Location
9.5
WiFi
8.0
Cleanliness
7.9
Service
7.8
Room
5.8
Comfort
5.1
Breakfast
4.8
Vibe
3.9
Food
3.9
7.7 Good
Pros:
Cons: I liked that there was a fitness center but it was a little run down and the TV remote was missing.
8.5 Excellent
Pros: Room was reasonably priced and big for NYC
Cons: the elevator beeps were very loud, and it also made grinding noises. My room was right across from the elevator, so it was annoying.
8.2 Excellent
Pros: The room was a very good value for the price, very clean, great staff, comfortable, great location, rooftop bar has an amazing view, good drink selection with low drink prices and just a cool little spot.
Cons: There was noisy construction next door going on 24 hours a day, the breakfast less than I expected and a continental breakfast not a hot breakfast.
9.6 Excellent
Pros: Easy check in, room. The roof bar
Cons:
10.0 Excellent
Pros: Location
Cons: Slow elevator
5.7 OK
Pros: Convenient.
Cons: Elevator broken.
I was there LAST week was broken then.
One of two broken, it took FOREVER to get in and out of the rooms.
They should give a discount until it is fixed.
10.0 Excellent
Pros: Location, easy to find
Cons:
8.0 Excellent
Pros: It was in a central location for a cheaper price than most competitors. The queen room was a good size for my husband and I. Bathroom was clean. Breakfast was fine.
Cons: Bed was uncomfortable.
8.5 Excellent
Pros: The staff was very polite or at least the people I had a chance to talk to. The bed was very comfortable and the room overall was clean.
Cons:
8.0 Excellent
Pros: Staff was extremely helpful and friendly. Rooms were clean and the complimentary breakfast was good.
Cons: There was no mini fridge in the room, but other than that everything was good.
8.0 Excellent
Pros:
Cons: Coffee was very weak
The La Quinta Inn & Suites Manhattan Hotel is located on 32nd Street between Broadway and Fifth Avenue, steps away from the Empire State Building, Macy's, the Fashion District, Penn Station, and Madison Square Garden. The Jacob Javits Convention Center is also close by. We offer a variety of thoughtful amenities and services here at the La Quinta Inn & Suites Manhattan including free wireless high-speed Internet access, free Bright Side Breakfast, free calls within the U.S; in-room personal safes, reduced-rate and valet parking services. Same day (off-site) dry cleaning, laundry, and press services are also available. Our concierge service will help guests arrange for car services and sightseeing activities. Guests have access to the 24-hour business center, as well as the on-site fitness center. LG TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics. All La Quinta Manhattan hotel rooms are equipped with an iron, ironing board, coffee and coffee maker, hairdryer, cordless speakerphone with voicemail as well as cable TV with Movies on Demand. Larger rooms are available for families or business meetings. Please Note: There is a self-parking fee of $30 USD for standard vehicles and $40 USD for oversized vehicles/SUV's per day hotel with no in/out access. Valet parking is also available for $35 USD for standard vehicles and $45 USD for oversized vehicles/SUV's. Valet parking needs to be paid in cash to the attendant, but may be paid by credit card, only at the garage. Hotel occupancy fee of 3.50 USD per hotel room per night will be applied to all La Quinta Inn & Suites Manhattan reservations.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 7.9 Good
Based on 2,736 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Honestly just an amazing hotel. The room was the cleanest I've been in out of any room I've ever stayed in. Beautiful paintings on the wall that were very thoughtful and also unique. They had a tie (yes a tie from a suit) to represent "Do not disturb" which you hung on your door nob obviously. Location was also great.
Good
7.1
Pros: The front desk staff was excellent. The linens were very nice.
Excellent
10.0
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Excellent
8.8
Pros: They people were great
Excellent
10.0
Pros: the location was great! close to times square, empire state bldg. and 5th avenue. Also just steps away from subway. I would stay there again. The staff was very friendly. They are remodeling. the hotel is going to be very nice once completed. Our room was recently remodeled and it was tastefully done.
Good
7.7
Pros: Cool style and helpful staff
OK
5.4
Pros: Very nice staff
Good
6.2
Pros: It's a nice modern boutique feeling hotel. Staff was nice.
Excellent
8.8
Pros: Loved the overall look and decor of the hotel and the fruit water that was always available!
OK
5.6
Pros: Location is great and the subway station is just in the corner of the block. Comlimentary breakfast is just OK, however if you are a familiy, it is important to have breakfast in the hotel in New York. Breakfast is served in the nearby bar& grill and its atmosphere is great.
One of the front office staff was very kind and helpful, so I would like to thank her for everthing that she has done.
Details
Reviews
Overall 7.9 Good
Based on 2,736 reviews
Location
9.5
WiFi
8.3
Service
8.1
Room
6.2
Comfort
5.6
Breakfast
5.1
Amenities
4.9
Wellness Area
2.7
Location
9.5
Service
8.7
WiFi
6.6
Room
6.2
Comfort
5.8
Breakfast
5.0
Amenities
5.0
Location
9.4
Service
8.6
Room
5.3
Comfort
5.1
Breakfast
4.9
Amenities
4.9
Location
9.3
Service
7.7
WiFi
6.8
Room
5.8
Comfort
5.7
Amenities
4.8
10.0 Excellent
Pros: Honestly just an amazing hotel. The room was the cleanest I've been in out of any room I've ever stayed in. Beautiful paintings on the wall that were very thoughtful and also unique. They had a tie (yes a tie from a suit) to represent "Do not disturb" which you hung on your door nob obviously. Location was also great.
Cons: Everything was perfect.
7.1 Good
Pros: The front desk staff was excellent. The linens were very nice.
Cons: Blow dryer didn't work. Called housekeeping for clean towels and replacement blow dryer. Waited an hour. Never showed up.
Later they cleaned room and left clean towels but no washcloths.
It has potential just have not worked out all the kinks yet.
10.0 Excellent
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Cons:
8.8 Excellent
Pros: They people were great
Cons: Lack of coffee maker / limited to one coffee per day..
10.0 Excellent
Pros: the location was great! close to times square, empire state bldg. and 5th avenue. Also just steps away from subway. I would stay there again. The staff was very friendly. They are remodeling. the hotel is going to be very nice once completed. Our room was recently remodeled and it was tastefully done.
Cons:
7.7 Good
Pros: Cool style and helpful staff
Cons: Very very dirty neighborhoood. Even for ny standards. Strong urine smell and homeless encampment a few feet away.
5.4 OK
Pros: Very nice staff
Cons: 206 should be a storage closet! Nestled between two fire doors, starting at 4am, the two fire doors slam prohibiting any sleep!!
6.2 Good
Pros: It's a nice modern boutique feeling hotel. Staff was nice.
Cons: After a night of jack hammering (location issue more than their fault) there was no hot water at all in the morning. They refunded a portion of my bill but it was brutal. They should consider also soundproofing the Windows more.
8.8 Excellent
Pros: Loved the overall look and decor of the hotel and the fruit water that was always available!
Cons: At night you do notice odd sounds here and there, like a the loud furnace.
5.6 OK
Pros: Location is great and the subway station is just in the corner of the block. Comlimentary breakfast is just OK, however if you are a familiy, it is important to have breakfast in the hotel in New York. Breakfast is served in the nearby bar& grill and its atmosphere is great.
One of the front office staff was very kind and helpful, so I would like to thank her for everthing that she has done.
Cons: The hotel is very old and needs complete renovation. The rooms are not large enough to accomodate a familiy of four. It seemed the most unclean hotel during our visit to USA. Housekeeping staff is interesting (I guess they need a short course to learn how to behave to customers).
In conclusion, location is OK, but nothing else...
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Let the destination reach you at The Paul, an Ascend Hotel Collection Member hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space, business center, restaurant and bar. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program.
Overall 7.8 Good
Based on 1,585 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.1
Pros: Location
Excellent
10.0
Pros: Great front patio!
Great location!
Mediocre
2.0
Pros: I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
Good
6.2
Pros: Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing).
Excellent
8.0
Pros: Nice facility and staff
Mediocre
2.0
OK
4.2
Pros: once we got into our NORMAL room, it was spacious and clean but still had a moldy stench, free access to a full gym 2 blocks away
Excellent
10.0
Pros: CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York.
I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side.
EVERYTHING was walking distance, I never had to chance to make it to the restaurant.
Excellent
8.2
Pros: Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room.
Details
Reviews
Overall 7.8 Good
Based on 1,585 reviews
Location
9.3
WiFi
7.5
Service
7.0
Room
6.7
Amenities
4.9
Comfort
4.3
Food
4.0
Breakfast
3.8
Location
9.3
Room
7.2
Service
6.6
WiFi
6.2
Amenities
5.1
Comfort
4.6
Food
3.9
Breakfast
3.7
Location
9.1
Service
6.8
Room
6.2
Amenities
5.0
Comfort
4.3
Food
4.0
Breakfast
3.5
Location
9.4
Service
6.8
Room
6.3
Comfort
4.5
Amenities
4.4
Food
4.1
Breakfast
3.8
Location
9.4
Cleanliness
7.4
Service
7.2
Room
5.7
Amenities
4.5
Comfort
3.7
5.1 OK
Pros: Location
Cons: Room was dirty. There was sticky stuff on the chair and the desk that clearly had been barely cleaned and the floors were swollen and sticky and clear stains on the bathroom floor. The view was not as shown and the windows were covered in dirt.
10.0 Excellent
Pros: Great front patio!
Great location!
Cons: Rooms were smaller
2.0 Mediocre
Pros: I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
Cons:
6.2 Good
Pros: Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing).
Cons: 1. An advertised $15/person airport shuttle service turned into a $24/person airport shuttle service. Do not let yourself be fooled or you will find yourself on the LIRR to Airtrain like I did.
2. The rooms are small. Especially if you are staying in a room with a single bed.
3. Our AC unit caused a random pool to form by the window which resulted in some wet clothes when we woke up the next morning.
8.0 Excellent
Pros: Nice facility and staff
Cons: Gave us a room with 2 full beds instead of the Queen we had booked - but gave us late checkout in return
2.0 Mediocre
Pros:
Cons: I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was nowhere to go at that time in the morning. Sux.
4.2 OK
Pros: once we got into our NORMAL room, it was spacious and clean but still had a moldy stench, free access to a full gym 2 blocks away
Cons: landing at 1AM and finding out our room had an issue so we had to squeeze into a bunk bed room (size of a train sleeper compartment), which was dirty (dirty sheets). They said we'd get "free" wine which never showed. When we got put into our new room, much better but it still had a very odd moldy stench. Lastly, this place tries to squeeze every dollar out of you. Luggage holding is free for up to 2 bags, then there's a fee for anything over 2 items.
10.0 Excellent
Pros: CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York.
I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side.
EVERYTHING was walking distance, I never had to chance to make it to the restaurant.
Cons: The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door / 2nd bed had about 6 in of space between the two.
I wouldn't want to share this room, but perfect for a solo traveler. YES I will come back to The Paul.
8.2 Excellent
Pros: Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room.
Cons: The reason I rated facilities a 3 was because we had problems keeping the ac on in our room. At times, it got up to 80 degrees, we kept having to push on the fan button at 2 am because room was stuffy. Also, suggest changing to different fire alarm in room. It's like a strobe light in the dark. Also, could have used a vanity kit and lotion as part of the toiletries.
Let the destination reach you at The Paul, an Ascend Hotel Collection Member hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space, business center, restaurant and bar. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program.
Stewart Hotel is centrally located in New York, a 5-minute walk from Penn Station and 8 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 6,290 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Great location, confortable beds, spacious, very clean, nice staff, easy check in and check out.
Excellent
9.7
Pros: Got to be the downtown location. Half a block from Madison Square Garden, a short stroll to Times Square, subway in easy reach. Staff were professional and fast.. Security was good-a doorman plus a requirement to use your room keycard to access the guest floors on the elevator. Room bright and clean, and a comfortable bed. Lots of restaurants/bars in easy reach. Overnight parking garage right off the entrance-have to hand over your car to attendant and he'll park it/bring it back to you. Not cheap, but downtown parking never is.
Excellent
9.1
Pros: Big room that was immaculately clean. Have stayed here before, will stay here again.
Excellent
10.0
Pros: Loved the location across the street from Penn Station- front desk staff was friendly and efficient- all staff was friendly and acknowledged us whether we were walking in or down a hallway- it was refreshing. Room was very clean and spacious. I think we had a king- limited view. Loved being on 7th Ave- we walked straight up7th to Times Square and straight down 7th to Greenwich Village. So many excellent restaurants within 3 blocks. Also loved that the lobby was not hectic-crazy-busy like some of the Times Square hotels can be.
OK
4.0
Pros: Would not stay here or recommend to colleagues
Good
6.0
Pros: Location and price
OK
4.5
Pros: Too much money for such a mediocre room. It supposed to be a non-smoking room but in reality it smelled to weed. Very disappointing experience especially having the kids there. I reserved two rooms and arrived at 4:00, there was only one room available and we had to wait for the other one almost 3 hours.
Excellent
10.0
Pros: The staff appreciates the customer and will do their best to accomodate. The building has character and distinguished. Our suite was perfect with a to die for view.
Excellent
8.5
Pros: Great location
Studio suite with good space and functional kitchenette
Staff quick to repsonse
Good
7.7
Pros: Location close to subway and bus stops. Room and hotel was clean. Desk attendant was helpful.
Excellent
8.0
Pros: The location suited what we wanted to do. It is noisy and busy but that was ok for us.
Good
6.5
Pros: Location
/to some extent/ price
Details
Reviews
Overall 7.6 Good
Based on 6,290 reviews
Bar and Beverages
9.3
Location
9.3
Service
7.8
Food
7.4
WiFi
7.0
Value for money
6.0
Room
5.5
Breakfast
5.0
Cleanliness
4.6
Comfort
4.5
Location
9.5
Service
8.1
Value for money
5.5
WiFi
5.5
Room
5.3
Breakfast
4.7
Comfort
4.3
Cleanliness
4.2
Location
9.3
Service
8.1
Value for money
6.0
WiFi
5.5
Breakfast
5.4
Room
5.1
Cleanliness
4.6
Comfort
4.2
Location
9.0
Service
7.8
Value for money
6.3
Room
4.7
Comfort
4.2
Cleanliness
4.1
Location
9.4
Service
7.8
Value for money
5.9
Vibe
5.2
Room
5.1
WiFi
4.9
Cleanliness
4.5
Comfort
4.5
8.8 Excellent
Pros: Great location, confortable beds, spacious, very clean, nice staff, easy check in and check out.
Cons: The air conditioner was extremely loud, the hotel provided earplugs but if they could fix this issue It could have been the perfect stay.
9.7 Excellent
Pros: Got to be the downtown location. Half a block from Madison Square Garden, a short stroll to Times Square, subway in easy reach. Staff were professional and fast.. Security was good-a doorman plus a requirement to use your room keycard to access the guest floors on the elevator. Room bright and clean, and a comfortable bed. Lots of restaurants/bars in easy reach. Overnight parking garage right off the entrance-have to hand over your car to attendant and he'll park it/bring it back to you. Not cheap, but downtown parking never is.
Cons: The windows didn't have a clean seal, so there was a constant low-level draft through them and some street noise leaking in. On a cool spring day no issue, but imagine it would be VERY chilly in winter, and wonder if summer would make it a war between A/C and the leak. Bathroom TINY-one person can stand in it, and basically rotate in place-sink to toilet to shower. The shower was also very cramped-not one for the claustrophobic.
9.1 Excellent
Pros: Big room that was immaculately clean. Have stayed here before, will stay here again.
Cons: Communications between staff on phone and staff at desk unclear. Told no pet fee, then at checkin told $100 per pet!!!
10.0 Excellent
Pros: Loved the location across the street from Penn Station- front desk staff was friendly and efficient- all staff was friendly and acknowledged us whether we were walking in or down a hallway- it was refreshing. Room was very clean and spacious. I think we had a king- limited view. Loved being on 7th Ave- we walked straight up7th to Times Square and straight down 7th to Greenwich Village. So many excellent restaurants within 3 blocks. Also loved that the lobby was not hectic-crazy-busy like some of the Times Square hotels can be.
Cons: I would have liked a lobby bar. Always fun to sit and people watch. There is a bar/restaurant but it's through a set of (glass) doors off the lobby. I can think of nothing else that would have improved our 3 nights here.
4.0 OK
Pros: Would not stay here or recommend to colleagues
Cons: Thermostat did not work and response was poor to fix it. Sent me to new room which was very noisy and had a dirty bed.
6.0 Good
Pros: Location and price
Cons: Checking in at 5:00 PM was delayed by an hour. Using valet took over an hour to get the car
4.5 OK
Pros: Too much money for such a mediocre room. It supposed to be a non-smoking room but in reality it smelled to weed. Very disappointing experience especially having the kids there. I reserved two rooms and arrived at 4:00, there was only one room available and we had to wait for the other one almost 3 hours.
Cons:
10.0 Excellent
Pros: The staff appreciates the customer and will do their best to accomodate. The building has character and distinguished. Our suite was perfect with a to die for view.
Cons: Time square
8.5 Excellent
Pros: Great location
Studio suite with good space and functional kitchenette
Staff quick to repsonse
Cons: By no way let them give you room 427
The noisest room in my whole life in an hotel (the manager promptly offer me to change me
7.7 Good
Pros: Location close to subway and bus stops. Room and hotel was clean. Desk attendant was helpful.
Cons: Beware of sketchy parking garage beside hotel!! We parked our car at the Park and Lock on 31st street. (Close by) Room was very small but clean. It was a bit expensive for what it was.
8.0 Excellent
Pros: The location suited what we wanted to do. It is noisy and busy but that was ok for us.
Cons: Location and room size.
6.5 Good
Pros: Location
/to some extent/ price
Cons: Noise level - VERY hard to sleep [they even provide earplugs in the room!]
Services
Stewart Hotel is centrally located in New York, a 5-minute walk from Penn Station and 8 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown west location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Jacob Javits Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel. Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of- the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant - serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening. Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment, and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Midtown Manhattan. The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in.
Overall 7.6 Good
Based on 2,814 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room.
Excellent
8.8
Pros: Location and staff
Excellent
10.0
Pros: 1, value for money
2. location
3. quiet by NY standards
4. Gym
5. free WI-FI
6. coffee machine in room
7. safe in room
Excellent
10.0
Pros: Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Excellent
10.0
Pros: Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday!
We also had a view of the one world trade center.
Excellent
9.7
Pros: Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay).
OK
5.4
Pros: I booked this hotel because of its location.
Good
6.0
Pros: It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: It was near majority of my attractions!! Subway was nearby!!
Excellent
10.0
Pros: Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!
Excellent
10.0
Details
Reviews
Overall 7.6 Good
Based on 2,814 reviews
Location
9.7
Service
8.5
Food
8.4
WiFi
6.8
Cleanliness
6.4
Room
5.8
Breakfast
5.8
Pool
5.7
Wellness Area
5.0
Comfort
4.6
Vibe
3.0
Amenities
2.0
Location
9.7
Service
8.4
Room
6.5
Breakfast
6.1
Comfort
5.2
Vibe
2.4
Amenities
2.1
Location
9.5
Service
8.7
Food
8.3
Cleanliness
6.5
Breakfast
5.9
Room
5.2
Comfort
4.3
Vibe
2.2
Amenities
2.0
Location
9.7
Service
8.5
Cleanliness
6.4
Room
5.3
Comfort
4.9
Vibe
2.8
Amenities
2.3
Location
9.6
Food
8.6
Service
8.4
Cleanliness
6.0
Room
4.8
Comfort
4.3
Vibe
2.5
Amenities
2.0
8.8 Excellent
Pros: Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room.
Cons: Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
8.8 Excellent
Pros: Location and staff
Cons: Space. Felt packed. But understand for this location.
10.0 Excellent
Pros: 1, value for money
2. location
3. quiet by NY standards
4. Gym
5. free WI-FI
6. coffee machine in room
7. safe in room
Cons: 1. no complimentary water bottle (this should cost the hotel no more than $0.20 / bottle)
2. I am a Hilton's Rewards member, but because I booked through Kayak, I did not get credited by Hilton for my points for the stay. Also, I normally would get high speed internet through my Hilton's Rewards, but that too, was not available.
I find the above two items annoying for a frequent traveler & petty on Hilton's part. With the plethora of hotel options in NYC, it is just too time consuming not to use a "hotel search engine".
10.0 Excellent
Pros: Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Cons:
10.0 Excellent
Pros: Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday!
We also had a view of the one world trade center.
Cons: There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
9.7 Excellent
Pros: Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay).
Cons: There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
5.4 OK
Pros: I booked this hotel because of its location.
Cons: The hotel did not have the room I was upgraded to. The hallways and the room offered to me looked well used and not particularly clean. And, there were no hot water at the hotel. I decided against staying in and moved to a different hotel.
6.0 Good
Pros: It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Cons: The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold air, while under the blankets, you sweat.
10.0 Excellent
Pros: Everything
Cons: Sometimes a wait for elevators but not a big deal
10.0 Excellent
Pros: It was near majority of my attractions!! Subway was nearby!!
Cons: Nothing
10.0 Excellent
Pros: Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!
Cons:
10.0 Excellent
Pros:
Cons: Everything was great
The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown west location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Jacob Javits Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel. Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of- the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant - serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening. Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment, and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Midtown Manhattan. The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in.
With a stay at Nyma The New York Manhattan Hotel in New York (Midtown), you'll be a 4-minute walk from Empire State Building and 6 minutes by foot from Macy's. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7.5 Good
Based on 4,803 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: As everyone wrote, the location of the hotel is superb. The room in general is good, very comfortable and pleasant to stay in and is reasonably clean. We had a room which was at the 16 floor and faced the back, so street noise was not a problem. Breakfast is basic but good to begin the morning. I would defiantly recommend to stay at this hotel.
Good
7.7
Pros: Liked how near it was to everything and the on- site information concierge was excellent with information and making bookings as required
OK
4.2
Pros: The fact that they charged be a huge amount of money for the worst hotel experience of my life, because who doesn't love being kicked in the nuts?
Good
6.5
Pros: Great location and adequate, clean rooms. I would say it's closer to 2 1/2 stars than 3 stars.
Excellent
9.1
Pros: Rooftop bar comfortable beds
Good
7.7
Pros: The bed was comfortable and I was surprised that there were so many tv channels available. The check in and check out were quick.
OK
4.2
Details
Reviews
Overall 7.5 Good
Based on 4,803 reviews
Location
9.4
Bar and Beverages
8.3
WiFi
7.5
Service
7.1
Room
6.6
Cleanliness
5.8
Food
4.7
Breakfast
4.2
Vibe
3.2
Amenities
2.7
Location
9.4
Bar and Beverages
8.2
Room
7.3
Service
7.3
Comfort
7.2
WiFi
6.2
Food
4.8
Breakfast
4.3
Vibe
2.6
Amenities
2.5
Location
9.7
Service
7.3
Room
6.5
WiFi
5.8
Cleanliness
5.7
Breakfast
4.5
Food
4.2
Amenities
2.7
Vibe
2.2
Location
9.5
Service
7.4
Room
6.6
Cleanliness
6.1
WiFi
6.1
Food
4.8
Breakfast
4.5
Vibe
2.7
Amenities
2.5
Location
9.2
Service
7.4
Cleanliness
5.5
Room
5.3
Breakfast
4.5
Amenities
2.6
Vibe
2.4
9.4 Excellent
Pros: As everyone wrote, the location of the hotel is superb. The room in general is good, very comfortable and pleasant to stay in and is reasonably clean. We had a room which was at the 16 floor and faced the back, so street noise was not a problem. Breakfast is basic but good to begin the morning. I would defiantly recommend to stay at this hotel.
Cons:
7.7 Good
Pros: Liked how near it was to everything and the on- site information concierge was excellent with information and making bookings as required
Cons: Being in the middle of Korea town meant busy and slightly ethnic smells as you walked out of the hotel but this was only minor
4.2 OK
Pros: The fact that they charged be a huge amount of money for the worst hotel experience of my life, because who doesn't love being kicked in the nuts?
Cons: It was suppose to be cheap, however, not terrible. Three big reasons not to (if one is not enough) would be: the water, the smell, and the bathtub.
Lets just start with the water: disgusting. I tried to make coffee, putting it in the pot I noticed it was not clear. In fact, the water had a dark misty color, the kind of color that is shown on television to depict developing countries in Africa.This made me want to literally throw up. I shouldn't have to worry about catching things in the water when I am staying at a hotel!
Now if water doesn't bug you, maybe your nose will convince you to stay away from here. If there was an air freshener called cheap weed that a 7th grader sells you, that fragrance would be the sole one used in this hotel. The place smelled of stale weed so badly I felt as if I was getting high simply riding in the elevator.
Finally, the bathtub... to say the least it was non functioning. A lot of people when on vacations, including myself, baths are something frequently enjoyed. This is not something anyone will ever be able to enjoy at this hotel, because, besides the disgusting water, the bathtubs don't work! Who would've guessed?!
If you are looking for a place that has disgusting, reeks of cheap weed and has a non-functioning bathroom come on down to Nyma. If not just sleep in a homeless shelter, at least their they have clean water.
6.5 Good
Pros: Great location and adequate, clean rooms. I would say it's closer to 2 1/2 stars than 3 stars.
Cons: They only have 2 elevators for a 17 story hotel, and they are on the slow side. You can wait for quite a while sometimes for one.
9.1 Excellent
Pros: Rooftop bar comfortable beds
Cons: Dated rooms
7.7 Good
Pros: The bed was comfortable and I was surprised that there were so many tv channels available. The check in and check out were quick.
Cons: I'm surprised there wasn't complimentary water or even tea. Just a coffeemaker and instant coffee. The bathroom didn't have a vent or window, so the bathroom was wet for a long time. The wifi was difficult to access and the instructions didn't help.
4.2 OK
Pros:
Cons: I booked this hotel because of the reviews. Buyer beware! The staff at the front desk were rude. The place was run down--the wallpaper in my room was peeling--and had a funny smell. If I had to describe the hotel in a single word, it would be "cheap." I will not be returning.
With a stay at Nyma The New York Manhattan Hotel in New York (Midtown), you'll be a 4-minute walk from Empire State Building and 6 minutes by foot from Macy's. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Located in the heart of the Chelsea neighborhood and Flatiron District, we are close enough to the action of the Big Apple, yet secluded enough to enjoy a quiet night's sleep. Attractions such as Times Square, Empire State Building, Flatiron Building, Chelsea Market, Herald Square and Macy's, Madison Square Garden, Broadway, and the Fashion Institute of Technology are within reach. Whatever your reason for coming to New York City, let us provide an experience you will never forget. Hotel amenities include Amore Tattoria, a 24-hour business center, 24-hour fitness center and complimentary high-speed internet access. Want to stay in? Take advantage of our convenient room service. Feeling adventurous, our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts! Here for business on a weekly or monthly basis? Bringing in 7 or more group rooms to NYC? Please contact Sales via email John.Solema@hi-nyc.com
Overall 7.4 Good
Based on 3,188 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Excellent
9.4
Pros: No free breakfast, no coffee to go in the lobby, confusing and disappointing despite everything else being great.
Good
6.0
Pros: The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.
Excellent
10.0
Pros: Always a great place to stay, close to subway, Macy's, Penn Station. We have stayed here 3 times.
OK
5.0
Pros: location
Excellent
8.3
Pros: Price, location, clean
Details
Reviews
Overall 7.4 Good
Based on 3,188 reviews
Location
9.5
WiFi
7.7
Service
7.6
Value for money
6.6
Room
5.1
Breakfast
4.5
Food
4.4
Vibe
4.3
Comfort
3.2
Amenities
2.3
Location
9.6
Service
7.3
Value for money
6.1
WiFi
6.1
Room
5.2
Food
4.3
Breakfast
4.1
Vibe
3.3
Comfort
3.2
Amenities
2.2
Location
9.5
Service
7.4
Value for money
6.3
Breakfast
4.8
Room
4.5
Food
4.0
Comfort
3.5
Vibe
3.5
Amenities
2.3
Location
9.3
Service
7.6
Value for money
6.5
Room
4.6
Breakfast
4.1
Comfort
3.5
Vibe
3.0
Amenities
2.0
Location
9.6
Service
7.7
Cleanliness
7.7
Value for money
7.0
Room
4.5
Comfort
3.1
6.0 Good
Pros:
Cons: The sheets were dirty and had not been changed
9.4 Excellent
Pros: No free breakfast, no coffee to go in the lobby, confusing and disappointing despite everything else being great.
Cons: Seems petty and unimportant I know, but I will honestly avoid holiday inn brand in future
6.0 Good
Pros: The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.
Cons: There are only two elevators and it is not enough. Guests were not willing to wait and constantly were either close to or over max weight capacity. Also we ordered room service and they forgot about our order. It took them an hour and a half to make breakfast.
10.0 Excellent
Pros: Always a great place to stay, close to subway, Macy's, Penn Station. We have stayed here 3 times.
Cons: Always allow PLENTY of time to get down stairs or up as it takes forever for the 2 elevators to get people up or down.
5.0 OK
Pros: location
Cons: smoky hallways, small rooms, hard beds
8.3 Excellent
Pros: Price, location, clean
Cons: No gym, pool etc.
Located in the heart of the Chelsea neighborhood and Flatiron District, we are close enough to the action of the Big Apple, yet secluded enough to enjoy a quiet night's sleep. Attractions such as Times Square, Empire State Building, Flatiron Building, Chelsea Market, Herald Square and Macy's, Madison Square Garden, Broadway, and the Fashion Institute of Technology are within reach. Whatever your reason for coming to New York City, let us provide an experience you will never forget. Hotel amenities include Amore Tattoria, a 24-hour business center, 24-hour fitness center and complimentary high-speed internet access. Want to stay in? Take advantage of our convenient room service. Feeling adventurous, our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts! Here for business on a weekly or monthly basis? Bringing in 7 or more group rooms to NYC? Please contact Sales via email John.Solema@hi-nyc.com
The DoubleTree by Hilton New York-Time Square South hotel offers modern accommodations in the heart of Midtown Manhattan, on 36th Street between Eighth and Ninth Avenues. We’re within walking distance of Times Square, Empire State Building, Madison Square Garden, Macy’s Herald Square and Penn Station. Our hotel is also convenient to La Guardia, JFK and Newark International Airports, Broadway, the Theatre District, Grand Central Station and more. Enjoy well-appointed, contemporary guestrooms with flat panel TVs, luxurious Sweet Dreams® bedding and complimentary high-speed Internet access. Our guests also enjoy use of hotel amenities such as a 24-hour Fitness Center, outdoor patio, laundry / valet services, pet-friendly accommodations, room service and onsite hotel dining. Join us for breakfast and dinner daily at Greenhouse 36 Restaurant. Start the day right with our extensive DoubleTree Breakfast buffet and end it with cocktails at Café 36 Lounge. Business travelers appreciate our convenient, Midtown Manhattan location as well as modern amenities. We have 1,600 square feet of flexible meeting space, including an Executive Boardroom that seats 10. A 24-hour Business Center, modern audio visual and connectivity solutions, HSIA, delicious catering options and our friendly, professional staff will ensure efficient, hassle-free business or social gatherings. When you stay with us, you’re in the middle of bustling, dynamic Midtown – convenient to all your favorite New York City attractions. Walk to Broadway, Jacob Javits Convention Center and Herald Square! Family fun awaits at Madame Tussaud’s and Ripley’s Believe It or Not at Times Square. Enjoy world-class shopping at Macy’s, Bergdorf Goodman, Tiffany’s, Saks Fifth Avenue, Barney’s and FAO Schwartz. Visit St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall and the Museum of Modern Art (MoMA). Whether you travel to New York City for business or pleasure, our friendly hotel staff looks forward to welcoming you to Midtown Manhattan with our signature, warm DoubleTree chocolate chip cookie at check-in.
Overall 7.1 Good
Based on 2,802 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.8
Excellent
10.0
Pros: We were there during the blizzard and the staff did a great job, especially like the restaurant!!!
Excellent
8.0
Mediocre
3.4
Excellent
9.7
Pros: Staff was very friendly. Check in was smooth which is great after a long day of travel.
Good
6.5
Excellent
8.2
Pros: We only stayed the night in NYC. Close to the Lincoln Tunnel which makes driving into the city easier. They have valet parking or you can park yourself around the corner. We choosed to valet since it's $15 difference. It's walking distance from the subway, Penn station, and Times Square. We did get complimentary breakfast book with our stay.
Good
7.1
Pros: Staff were courteous and professional. Only a few blocks from Time Square.
Mediocre
3.7
Pros: 1) Large shower
2) Reasonable location
Good
6.8
Pros: Great Location, comfy bed, staff was very nice and friendly.
Excellent
8.5
Pros: Comfy bed with soft sheets, nice staff
Excellent
10.0
Pros: The staff was above and beyond professional, courteous,and thoughtful. The room was comfortable, very clean, and just the right size for a weekend get away with my grandson. He was very impressed and "wowed" -and for an eight year old that was all that mattered!
Details
Reviews
Overall 7.1 Good
Based on 2,802 reviews
Location
9.0
Service
7.7
WiFi
6.5
Cleanliness
5.7
Breakfast
5.3
Room
4.8
Comfort
3.6
Amenities
2.7
Location
9.0
Service
7.6
Cleanliness
5.8
Room
5.6
Breakfast
5.1
Comfort
4.2
Vibe
4.2
Amenities
2.6
Location
8.9
Service
7.8
Value for money
6.5
Cleanliness
5.7
Breakfast
4.7
Vibe
4.3
Room
4.1
Comfort
3.7
Amenities
2.9
Location
9.1
Service
7.6
Value for money
6.6
Breakfast
5.6
Room
4.0
Comfort
3.6
Amenities
2.8
Location
8.9
Service
7.9
Cleanliness
5.7
Breakfast
5.1
Room
4.3
Vibe
4.1
Comfort
3.6
Amenities
2.6
8.8 Excellent
Pros:
Cons: The view
10.0 Excellent
Pros: We were there during the blizzard and the staff did a great job, especially like the restaurant!!!
Cons:
8.0 Excellent
Pros:
Cons: Coffee at the lobby came out so late in the morning.
3.4 Mediocre
Pros:
Cons: Misinformation from concierge on where to park when we arrived at midnight.
Construction noise outside our window all night with no warning or apology from hotel staff.
Place is pretty crowded and dingy.
Was not aware that Hilton did not give points if booked through kayak
9.7 Excellent
Pros: Staff was very friendly. Check in was smooth which is great after a long day of travel.
Cons: No free WIFI if your not a member. Should be free for everyone now a days.
6.5 Good
Pros:
Cons: Room size; should not be 4* facility (couldn't even leave suitcase open)
8.2 Excellent
Pros: We only stayed the night in NYC. Close to the Lincoln Tunnel which makes driving into the city easier. They have valet parking or you can park yourself around the corner. We choosed to valet since it's $15 difference. It's walking distance from the subway, Penn station, and Times Square. We did get complimentary breakfast book with our stay.
Cons: When we first entered the room it had a weird smell.
7.1 Good
Pros: Staff were courteous and professional. Only a few blocks from Time Square.
Cons: Very small room, water came out scalding hot every time and took a good 5 minutes to adjust to warm, faucet was located on opposite end from shower door opening so you had to step inside enclosed shower to turn it on and get blasted with scalding hot water.
3.7 Mediocre
Pros: 1) Large shower
2) Reasonable location
Cons: 1) overbooking - and assumptive close that breakfast coupon was acceptable recompense
2) cleaning staff door knocks before 8 am
3) constant noise
4) unclean carpet
5) unimpressive TV function
6) terrible internet performance
7) slow elevators (constantly full)
6.8 Good
Pros: Great Location, comfy bed, staff was very nice and friendly.
Cons: Linen was dirty
no complimentary items in bathroom
one face towel in bathroom
no water to make coffee
Early morning construction
no fridge in room
small room
8.5 Excellent
Pros: Comfy bed with soft sheets, nice staff
Cons: The ice machine didn't work
10.0 Excellent
Pros: The staff was above and beyond professional, courteous,and thoughtful. The room was comfortable, very clean, and just the right size for a weekend get away with my grandson. He was very impressed and "wowed" -and for an eight year old that was all that mattered!
Cons: That we only had two nights to spend!
The DoubleTree by Hilton New York-Time Square South hotel offers modern accommodations in the heart of Midtown Manhattan, on 36th Street between Eighth and Ninth Avenues. We’re within walking distance of Times Square, Empire State Building, Madison Square Garden, Macy’s Herald Square and Penn Station. Our hotel is also convenient to La Guardia, JFK and Newark International Airports, Broadway, the Theatre District, Grand Central Station and more. Enjoy well-appointed, contemporary guestrooms with flat panel TVs, luxurious Sweet Dreams® bedding and complimentary high-speed Internet access. Our guests also enjoy use of hotel amenities such as a 24-hour Fitness Center, outdoor patio, laundry / valet services, pet-friendly accommodations, room service and onsite hotel dining. Join us for breakfast and dinner daily at Greenhouse 36 Restaurant. Start the day right with our extensive DoubleTree Breakfast buffet and end it with cocktails at Café 36 Lounge. Business travelers appreciate our convenient, Midtown Manhattan location as well as modern amenities. We have 1,600 square feet of flexible meeting space, including an Executive Boardroom that seats 10. A 24-hour Business Center, modern audio visual and connectivity solutions, HSIA, delicious catering options and our friendly, professional staff will ensure efficient, hassle-free business or social gatherings. When you stay with us, you’re in the middle of bustling, dynamic Midtown – convenient to all your favorite New York City attractions. Walk to Broadway, Jacob Javits Convention Center and Herald Square! Family fun awaits at Madame Tussaud’s and Ripley’s Believe It or Not at Times Square. Enjoy world-class shopping at Macy’s, Bergdorf Goodman, Tiffany’s, Saks Fifth Avenue, Barney’s and FAO Schwartz. Visit St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall and the Museum of Modern Art (MoMA). Whether you travel to New York City for business or pleasure, our friendly hotel staff looks forward to welcoming you to Midtown Manhattan with our signature, warm DoubleTree chocolate chip cookie at check-in.
With a stay at Americana Inn, you'll be centrally located in New York, just a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 7.0 Good
Based on 1,953 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.5
Pros: Location was excellent. Walking distance to pretty much everything in Manhatten. Reception was very good.
Good
6.5
Pros: Good location, staff generally helpful, hall baths were surprisingly clean (though very slippery!)
Mediocre
2.8
Pros: The location is the only redeeming feature of this hotel... Not even the wifi is complimentary in this grotty, depressing place.
Mediocre
2.0
Pros: The place is a dump dirty and really expensive for what you get no individual bathroom. Very disappointing
Good
7.1
Pros: The location was fantastic. You can't find anything else for that price.
Good
7.7
Pros: Attentive staff
Cleanliness
Location
OK
5.4
Pros: Prime location, Good staff, Clean area
OK
4.5
Pros: Location in city
Excellent
9.7
Pros: I went with my girlfriend for a weekend away, the staff was very friendly and accomadating. The location was great, right in the heart of everything. We got stuck an extra day due to the storm, and the staff was very helpful and extended the stay with no problems, and gave us a discount rate for the extra night with no problems. Def would stay here again
Excellent
8.0
Pros: Perfect location in midtown- walking distance to sights in Manhattan and close to subway stops for everything else. 24 hour reception desk is good too if you get in late
Mediocre
3.4
Excellent
8.0
Pros: A budget friendly hotel for short stay. Terrific location. Overall clean and maintained. good staff. over all good
Details
Reviews
Overall 7.0 Good
Based on 1,953 reviews
Location
9.4
Service
7.5
WiFi
5.6
Room
4.6
Food
2.8
Breakfast
2.6
Comfort
2.2
Location
9.5
Service
7.8
Room
3.8
WiFi
3.8
Comfort
1.9
Location
9.5
Service
7.7
Value for money
5.7
Room
3.9
WiFi
3.3
Comfort
2.1
Location
9.5
Service
7.5
Room
3.9
Comfort
2.2
Location
9.3
Room
3.5
Comfort
1.9
8.5 Excellent
Pros: Location was excellent. Walking distance to pretty much everything in Manhatten. Reception was very good.
Cons: There was one small roll of toilet paper and no soap in the bathroom. Dusty bed lamp with hard to find switch.
6.5 Good
Pros: Good location, staff generally helpful, hall baths were surprisingly clean (though very slippery!)
Cons: Tiny bed, street noise a real issue (even on the fifth floor)
2.8 Mediocre
Pros: The location is the only redeeming feature of this hotel... Not even the wifi is complimentary in this grotty, depressing place.
Cons: The hotel is loud all day and night, the decor is old and it smelled of vinegar which they presumably pour down the in room sinks to get rid of the slightly worse smell of what goes in there when people don't leave their rooms over night. The mobile advert failed to mention the shared bathrooms, then the guy on reception just dismissed complaints with a smirk as though he'd heard them a hundred times before. The rooms were tiny and uninviting. Even the lifts/elevators were terrible - spectacularly slow and always stopped on the second floor (reception) for no reason.
2.0 Mediocre
Pros: The place is a dump dirty and really expensive for what you get no individual bathroom. Very disappointing
Cons:
7.1 Good
Pros: The location was fantastic. You can't find anything else for that price.
Cons: The rooms are very small and bathrooms are shared on the floor. There was no continental breakfast or coffee pot in the room.
7.7 Good
Pros: Attentive staff
Cleanliness
Location
Cons:
5.4 OK
Pros: Prime location, Good staff, Clean area
Cons: No Free Wi-fi at such huge price. Its real pain and disappointment. Also management is strict with Check-out time. They did not even allow me to keep my room for at least one hour after 12PM checkout time.
4.5 OK
Pros: Location in city
Cons: Everything else was awful
9.7 Excellent
Pros: I went with my girlfriend for a weekend away, the staff was very friendly and accomadating. The location was great, right in the heart of everything. We got stuck an extra day due to the storm, and the staff was very helpful and extended the stay with no problems, and gave us a discount rate for the extra night with no problems. Def would stay here again
Cons: Shared bathrooms, but they were very clean at all times. Nothing bad to say about the hotel
8.0 Excellent
Pros: Perfect location in midtown- walking distance to sights in Manhattan and close to subway stops for everything else. 24 hour reception desk is good too if you get in late
Cons: You don't have your own bathroom which isn't a big deal unless you're not expecting it.
3.4 Mediocre
Pros:
Cons: They don't have bathroom inside the room, no free internet, no parking, no breakfast and they tell on they website they have everything, it's a lie. We need split a restroom with another people like in a hostel, it was the worst.
8.0 Excellent
Pros: A budget friendly hotel for short stay. Terrific location. Overall clean and maintained. good staff. over all good
Cons: no attached bathroom all are shared. the elevator is extremely slow and always stops at 2nd floor even of you haven't ask for.
With a stay at Americana Inn, you'll be centrally located in New York, just a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at RIFF Chelsea, you'll be centrally located in New York, steps from Penn Station and within a 10-minute walk of Penn Plaza Pavilion. Featured amenities include complimentary wired Internet access, a computer station, and a 24-hour front desk.
Overall 6.1 Good
Based on 1,804 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
4.8
Pros: Loved the location. The staff was friendly.
OK
4.0
Mediocre
3.6
Pros: Nothing this place was a complete dump and falsely advertised. I laughed out loud apon seeing my room for the first time. I was in town for work and couldn't tell anyone where I was staying because I was embarrassed .
Excellent
8.2
Pros: Close to everything you want
Excellent
10.0
Pros: I love the theme behind this hotel: you're not there for the hotel, you are there for New York. The tiny rooms encourage you to be out all night and to enjoy the city for what it is, the city the never sleeps. This is not a hotel geared towards families, but it is projected towards young individuals who want to enjoy the night life and fast paced action of New York City. The employees know and encourage this behavior (they even hold onto your bags during the day after you check out for the day).
Good
6.6
Pros: Friendly staff
OK
5.0
Pros: The location is good. The hotel is near many landmarks (Times Square, Empire State Building and Rockefeller Center), subway station and Megabus stop. There are also many good restaurants in the vicinity of this hotel.
Details
Reviews
Overall 6.1 Good
Based on 1,804 reviews
Location
9.5
WiFi
8.8
Vibe
7.1
Service
6.7
Room
3.8
Breakfast
2.2
Cleanliness
1.7
Location
9.6
Service
7.2
Comfort
3.5
Room
3.3
Cleanliness
1.6
Location
9.5
Service
6.6
Room
4.2
Cleanliness
1.5
Location
9.5
Service
6.8
Room
3.1
Cleanliness
1.6
Service
6.6
Room
2.8
Amenities
2.2
Cleanliness
2.0
4.8 OK
Pros: Loved the location. The staff was friendly.
Cons: Dirty common areas. Shared bathroom for entire floor. Bath towels provided were a joke.
4.0 OK
Pros:
Cons: It's was yuck
3.6 Mediocre
Pros: Nothing this place was a complete dump and falsely advertised. I laughed out loud apon seeing my room for the first time. I was in town for work and couldn't tell anyone where I was staying because I was embarrassed .
Cons: Everything
8.2 Excellent
Pros: Close to everything you want
Cons: Noisy front desk radio
10.0 Excellent
Pros: I love the theme behind this hotel: you're not there for the hotel, you are there for New York. The tiny rooms encourage you to be out all night and to enjoy the city for what it is, the city the never sleeps. This is not a hotel geared towards families, but it is projected towards young individuals who want to enjoy the night life and fast paced action of New York City. The employees know and encourage this behavior (they even hold onto your bags during the day after you check out for the day).
Cons: There are shared bathrooms. This was not an inconvenience to me, but it might be for others who were not in the college scene or who want privacy.
6.6 Good
Pros: Friendly staff
Cons: Very few bathrooms amd showers
Room was smaller than page depicted
5.0 OK
Pros: The location is good. The hotel is near many landmarks (Times Square, Empire State Building and Rockefeller Center), subway station and Megabus stop. There are also many good restaurants in the vicinity of this hotel.
Cons: The facilities of this hotel is very shabby, and the staying is uncomfortable, unless you like to experience verious noises, especially at night.
With a stay at RIFF Chelsea, you'll be centrally located in New York, steps from Penn Station and within a 10-minute walk of Penn Plaza Pavilion. Featured amenities include complimentary wired Internet access, a computer station, and a 24-hour front desk.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, just a 5-minute walk from Penn Station and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.4 OK
Based on 45,517 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.5
Pros: Not much...near Penn Station and Madison Square Garden.
Mediocre
3.7
Mediocre
2.8
Mediocre
2.0
Pros: At least I didn't see any cockroaches.
Mediocre
2.0
Pros: Did not like anything about this hotel
Mediocre
2.5
Pros: Location only
Mediocre
2.0
Pros: This is the worst hotel I have ever stayed in. Very old, no maintenance, dirty, just overal horrible. Moldy and musty smell in the room. I heard of people seeing rates in there rooms. One of our guests got a rash of ticks or something we are still trying to determine what it is.
Mediocre
2.0
OK
4.0
Pros: The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.
Mediocre
3.1
Pros: The location is awesome, obviously. Right across Penn Station and in the heart of Manhattan.
OK
5.7
Pros: Location
Mediocre
2.0
Details
Reviews
Overall 5.4 OK
Based on 45,517 reviews
Location
9.5
WiFi
6.3
Value for money
5.9
Food
3.7
Breakfast
3.6
Service
3.0
Room
2.7
Vibe
2.0
Cleanliness
1.5
Location
9.6
WiFi
5.5
Value for money
4.8
Service
3.8
Breakfast
3.3
Comfort
3.0
Room
2.5
Vibe
2.0
Cleanliness
1.6
Location
9.6
Value for money
5.6
WiFi
5.0
Breakfast
3.7
Service
3.6
Room
2.7
Vibe
2.3
Cleanliness
1.6
Location
9.5
Value for money
5.3
WiFi
4.6
Food
3.6
Service
3.5
Breakfast
3.3
Comfort
2.6
Room
2.5
Vibe
1.9
Cleanliness
1.4
Location
9.6
WiFi
4.2
Service
3.2
Comfort
2.4
Room
2.3
Vibe
1.9
Cleanliness
1.3
2.5 Mediocre
Pros: Not much...near Penn Station and Madison Square Garden.
Cons: Hotel
3.7 Mediocre
Pros:
Cons: I arrived at the hotel to spend a few days with my family and I found that the hotel did not have air conditioning. I speak with Manager Maycol and he tells me that it is true "Hotel DOES NOT have Air Conditioning" that I could do a refund of the money but not at the moment .... after 5 hours waiting for another manager I call security to take me out of the Hotel to me and my family with two children ....
All porq I asked for some document that would indicate me that I was not going to be using the reservation .... I had already done the check-in and needed evidence to make sure of the refund.
It was not easy, get to New York and not know where to stay and more when traveling with my 2 children 3 and 12 years ... Horrible Experience ....
2.8 Mediocre
Pros:
Cons: It was very small, dirty and there was too many extra fees attached to the already high price.
2.0 Mediocre
Pros: At least I didn't see any cockroaches.
Cons: Pure filth.
2.0 Mediocre
Pros: Did not like anything about this hotel
Cons: It took 1hrs to just to check in . The room felt like I was stuck in jail and everything was outdated
2.5 Mediocre
Pros: Location only
Cons: Stayed in line more than 2 hrs for checking in & on a top bossy styled rude staffs, so much tired to deal with them , manager wasn’t on her/ his desk to talk , dirty room , broken bathroom , why do we pay for what ???
2.0 Mediocre
Pros: This is the worst hotel I have ever stayed in. Very old, no maintenance, dirty, just overal horrible. Moldy and musty smell in the room. I heard of people seeing rates in there rooms. One of our guests got a rash of ticks or something we are still trying to determine what it is.
Cons: It took us over an hour and a half to check in. The staff could care less. Only two people at the front desk. Don’t even think about staying here. This hotel shouldn’t even be given one star. It should be not rated, it is so bad. I had to pay extra for a facility fee that was never mentioned. If I didn’t pay, they would not give me my room.
2.0 Mediocre
Pros:
Cons: The rooms were dirty, the service was terrible. I booked 3 days but it was so bad that I just stay one night, even though I lost my money I could not stay another night. Never stay there
4.0 OK
Pros: The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.
Cons: 70 minute wait in line to check in, did not arrive to room until 1:00am after a very long day of travel. Room smelled moldy and musty, air quality was a major concern and window could not be opened. Aesthetics looked run down and degraded in a way that regardless of how well it may have been cleaned it looked dirty and questionable.
Upon checkout the next morning, after only having spent 5.5 hours sleeping in the hotel the front desk tried to charge us an additional $34 "facilities" fee that had not been mentioned anywhere to the best of our recollection. We pushed back and said that we had not had time to use any "facilities" because of the extremely long wait in line the night before and the person at the front desk kindly dropped it.
3.1 Mediocre
Pros: The location is awesome, obviously. Right across Penn Station and in the heart of Manhattan.
Cons: The service was extremely poor. I waited for over an hour in line with about 50 other people just to check in. there was only one person working at the reception.
The hotel is in poor condition, the rooms are sub-standard, and the hallways are in some cases littered with trash. It is not unsafe, but clearly not worth the price.
5.7 OK
Pros: Location
Cons: Needs more renovations and cleaning
2.0 Mediocre
Pros:
Cons: charged us $70 to store 5 pieces of luggage since we could not do early check in. long wait to check in
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, just a 5-minute walk from Penn Station and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Where to stay in New York?
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