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The front of house staff were always friendly and helpful especially Anthony. Our room was petite but clean and comfortable. The hotel location was a little noisy but in a fantastic area otherwise. Had a great stay. Just the bit of street noise really.
Location of hotel and comfort of bed Little room to walk around, could have been a little larger
The location was very convenient. The staff was very friendly and helpful. My only complaint is that one day housekeeping had not cleaned our room by 4:30 when we came back to our room to rest. I thought it should have been clean by then. Not a big deal. I definitely plan on staying there in the future.
Location, friendly staff. Room size.
The Gatsby Hotel is a very, very nice hotel. The rooms are small but extremely clean! The staff is exceptionally friendly and helpful. I will definitely be staying there again in the future.
helpfulness of staff, view from room
The Staff was super nice and helpfull For 2 queens bed the room was really small didn't got enought space to open our lugagges!!! 1 of the bed wasn't clean.
Location - close to Nyu where my son goes to school The reservation I made through booking.com wasn't in their system. Luckily they had a room.
My 5th floor room overlooked the park between Forsyth and Chrystie, with a long-distance glimpse of 1 WTC over the rooftops. Great location for my visit, a evening show at New York Theater Workshop, and for general walkabout adventures in the Lower East Side. Super helpful and friendly staff, too. I felt like I was in a low-end IKEA showroom model studio apartment. That's not a bad thing, since the small floor plan requires some strict space usage, but a comfy chair would have been nice!
Very good value and clean. All was good.
The location was fantastic and the staff were very friendly. My room was cleaned every day and the bed aws very comfortable
Very clean room.
Clean, comfortable, friendly hotel in an excellent location No hot water the first day but OK after that.
Smelled like moth balls. Towels had stains.
The location is very good. The hotel is situated near various neighborhoods of interest. There are many subway stations nearby as well. The room seemed to be well used. Although the television and linen appeared to be relatively new, the rest of the room was worn down. Wooden headboards were chipped. The desk chair and chest of drawers were both losing paint from apparent use.
I was very pleased with the TV!! and it has many programs in TV. There was not an opner in my room. But,I can borrow the opner in the front desk , so, it's no problem!
Excellent choice if you are lloking for location, cordiality, low rate. Rooms are clean: towels are changed daily, bed sheets and pilows smells very clean. Location is fantastic if you like Soho and Chinatown. Subway (d and b lines) 3 minutes from hotel door. The sorroundings are safe as there are always people walking around. But it is very quiet, except for when the people come out from the nght club located on the side street.
The hotel location is walking distance to Little Italy and China Town. The price you pay versus the quality you get is shocking, but this is NYC where prices are high. It felt extremely budget.
They had everything that I needed at a very good price for Manhattan Island. The location was convenient to NYU and jas plain getting around. I would recommend it. The bed was great, the bathroom was private, and the WiFi worked very well. All the essentials Don't be surprised if the towels are clean but have a stain, and the walls and furniture are well used. It's wort putting up with these things.
It is a simple hotel. The location is fine: just around the corner of Littel Italy and China Town. I asked for two separate beds, but they forgot that. So we had to change rooms and got the separate beds after two nights in a single bed(kingsize)
Located in a fun and interesting neighborhood, clean room and friendly reception. Walls a little thin - didn't notice other rooms but could hear the outside pretty well.
Things are dirty even there was housekeeper that cleans. Under the bed are some trashes seen, towels are totally cream with spots even though it's white in color, and so on.
Great neighbourhood, a window that can de opened, nice personnel, all very comfortable. New York is expensive, so I found this hotel expensive as well for what you get.
Staff were friendly and helpful. Room was well equipped but could have been cleaner. Near subway. Not luxury but fine for a few nights. Chinatown offered a different feel for the city than I've had in other, more commercial areas. Not for everyone but I liked it fine. Housekeeping wad lacking, it was clean but found things left behind, no washcloths left either morning. Little stuff but annoying.
Nothing really. It became just a place to sleep a few hours per night during ours stay in ny. The airconditioning system did not work.it was a self catering suite, no kitchen cleaning products were available, no dishcloths either and only 4 drinking tumblers.
The staff was pleasant. There was only a window ac unit and the pull out was incredibly small. The whole "suite" wasn't really a suite at all it was soooo small and they didn't even have a coffee maker.
The staff was just great day and night..they knew the area and were able to able to offer help.......the room was spacious and very nice..close to little italy, chinatown and the vilage..we walked everywhere and felt safe..just loved the staff!!!!!!!! Gabe and "harry' watched over us (group of mature-aged women) like they were our guardian angels No--it really went beyond expectations
It was more space for the money than we could find anywhere else. The location was near many things in the downtown area, I was able to shorten our stay by two days without a problem, it was nice to have the kitchen, the bathroom was big, we got fresh towels every day, the air conditioner worked well, there was plenty of light, wifi in the room The TV reception was awful, the rollaway bed had to go in the kitchen and we couldn't use the bed frame, it was too unstable, we put the mattress on the floor, there were very few in utensils, etc in the kitchen, but it was just enough.
The location to Soho, the staff, & the overall experience of staying in the nieghbourhood The air conditioning unit nearly drove me nuts, it was too noisy & barely worked
Everything about this hotel was just great. Location, cleanliness, value, rooms, etc; but one of the best things was the staff. They were really nice and tried to help anyway possible. The hotel has a terrific location at walking distance of many interesting places in NY, We stayed a whole week there and felt the price was right for the services and facilities received. No complaints at all, everything was great! Highly recommended.
friendly staff location
This hotel doesn't prented to be what it's not. When we got there, we got exactly what we expected. It's the cheapest I have paid in manhattan but cleaner and cheaper than other hotels I've been to in NYC. It's 2 blocks from soho. At first the area could seem weird but we never felt unsafe and soho is rignt there with all the boutiques and restaurants. Plus, there's a really nice supermarket close by and the room has a kitchinette. Very very practical for people on a budget. But don't expect luxury.
Staff were disinterested and unhelpful. The hotel was very shabby, run down and I will never stay there again and definately not recommend.Very poor value
I liked the fell of the room. It was unlike the average hotel room. It felt more like a little apartment. the only the I didn't like was that we had trouble with our key card. Somehow, it was deactivated a couple of times. No biggie.
Was totaly disaster, DIRTY DIRTY DIRTY!!!!!!!!
Nothing. The room is very small with a grate ceiling that makes the room noisy. There is one shared bathroom on each floor and the rooms are small and very unkept.
Cheapest place in the city! Especially if you are coming to New York to be out on the town, not stuck in a hotel room! You definitely get what you pay for: 5 story walk up with no elevator can leave you winded, especially with luggage. Rooms so tiny that you cannot open the door because the bed is in the way. 2 bathrooms on a floor with 15+ rooms that could hold 2 people each? You do the math, but no matter how you cut it = long bathroom wait times. Also, bathroom cleanliness is nonexistent. When I finally got in, the floor was soaked, the toilet wouldn't flush, and it was full of someone's vomit! Uuugh! Also, I was eaten alive by some sort of insects...my arms, legs, face...I don't know if they are bed bugs, fleas, mosquitoes? Something that left me covered in itchy wealts. So, the place is a steal for the location and price...just know what you are getting yourself into!
The hotel looks more like a whore house, the rooms are very small and you can hear the people in the other rooms, se they will hear you as well. The bathrooms are disgusting I won't recommend this "hotel" to any one.
Friendly staff, great location, unbeatable price! It is a non smoking hotel, however someone was smoking and the smell wafted into our room.
It was Really Bad The Room is super tiny didnt like it at all. POOR
Great Location! Right in Chinatown! VERY cheap, but you get what you pay for... TINY rooms, and you have to share a bathroom with other guests.
There was a discount for breakfast at a nearby restaurant, "Elevated" which had generous servings of western breakfast. The location, in Chinatown, was less than a mile from where we went to a conference, so that is central to our decision. There was no elevator so we had to climb 4 stories up. No refrigerator or coffee meant we were unable to keep extra food from supper and wait for breakfast for coffee.
Bed bugs! Also, filthy.