With a stay at Refinery Hotel in New York (Midtown), you'll be a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
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Best hotels in New York near Empire State Building
Overall 8.9 Excellent
Based on 2,345 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
10.0
Pros: The staff was very helpful and very friendly!
Excellent
10.0
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Excellent
10.0
Excellent
10.0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
8.5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
9.1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8.9 Excellent
Based on 2,345 reviews
Location
9.7
Vibe
9.4
Food
9.1
Bar and Beverages
9.0
Service
8.9
Room
8.4
Breakfast
8.3
Wellness Area
8.3
Amenities
8.1
WiFi
7.1
Location
9.7
Vibe
9.3
Food
9.1
Bar and Beverages
9.1
Service
8.8
Amenities
8.3
Room
7.9
Comfort
7.1
Location
9.7
Vibe
9.3
Bar and Beverages
9.2
Food
9.0
Service
8.5
Amenities
8.0
Room
7.7
Comfort
7.5
Location
9.5
Bar and Beverages
9.2
Vibe
9.2
Service
8.8
Amenities
8.4
Room
7.8
Comfort
7.3
7.1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
10.0 Excellent
Pros: The staff was very helpful and very friendly!
Cons:
10.0 Excellent
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Cons:
10.0 Excellent
Pros:
Cons: Everything was perfect
10.0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
8.5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
9.1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Hilton Garden Inn New York/West 35th Street is a modern Midtown Manhattan hotel ideally located only steps from New York City's best attractions including the Empire State Building, world-famous Macy’s at Herald Square, Times Square, Madison Square Garden and Fifth Avenue shopping. Business and leisure guests will be pleased with the hotel’s ideal address on West 35th Street, between Fifth and Sixth Avenues, which is close to Penn Station, the Port Authority Bus Terminal, Grand Central Station, all major public transportation including bus and subway, and Jacob Javits Convention Center. Built in 2009, the hotel offers 298 newly built guest rooms with modern amenities including 32-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk. Onsite amenities include The Garden Grille and Bar, open for breakfast, and room service. A vibrant lobby bar with outdoor seating is open seasonally. Complimentary amenities include Wireless Printer Station, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. There is a Concierge and Theater Ticket Desk in the hotel lobby as well as a 24-hour Garden Market, offering your favorite snacks, beverages, sundries and gifts. The hotel has one onsite boardroom that seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/West 35th Street places you in the center of Midtown excitement, and within steps to all that Manhattan has to offer. The hotel is 100 percent non-smoking. Self-parking is available. The hotel allows service animals. Room-key access elevators and on-site Security.
Overall 8.5 Excellent
Based on 3,675 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Clean, Good location
Excellent
10.0
Pros: Location, location, location
Excellent
8.2
Pros: I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area.
At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
Excellent
10.0
Pros: Nice hotel to stay in the heart of New York. Close to major transportation hubs and close to major attractions.
Good
7.4
Pros: Easy check in and out. Validate for parking nearby. Check with parking garage.
Good
7.7
Excellent
9.7
Pros: Front desk staff were awesome. Room was great. Location was great. No complaints
Excellent
9.1
Pros: Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel.
Excellent
10.0
Pros: Excellent location and great hotel for the price (subway stop right outside)
Very helpful staff (especially in the restaurant when I was dining with my two year old)
Beautiful view of the Empire State Building from our window
Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Excellent
10.0
Pros: The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
Excellent
10.0
Pros: Alex at the front desk was most helpful in assisting me with a reservation problem,
Excellent
9.7
Pros: Staff were extremely helpful and friendly, room was spotlessly clean and facilities were adequate for a short, cost-effective stay in Mid-town
Details
Reviews
Overall 8.5 Excellent
Based on 3,675 reviews
Location
9.7
WiFi
8.8
Service
8.6
Room
7.8
Breakfast
6.7
Location
9.7
Cleanliness
8.9
Service
8.7
Room
7.1
Breakfast
6.8
Location
9.7
Service
8.7
Room
7.3
Breakfast
7.1
Location
9.8
Service
8.4
Room
7.0
Location
9.7
Service
8.6
Room
7.5
Value for money
7.0
Comfort
6.2
8.0 Excellent
Pros: Clean, Good location
Cons: Broken front door.
10.0 Excellent
Pros: Location, location, location
Cons: Parking prices, but hey that's N.Y.
8.2 Excellent
Pros: I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area.
At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
Cons:
10.0 Excellent
Pros: Nice hotel to stay in the heart of New York. Close to major transportation hubs and close to major attractions.
Cons: Nothing
7.4 Good
Pros: Easy check in and out. Validate for parking nearby. Check with parking garage.
Cons: Small rooms but typical for NYC hotels
7.7 Good
Pros:
Cons: ALL of your front desk staff could use better training in professionalism and courtesy.
9.7 Excellent
Pros: Front desk staff were awesome. Room was great. Location was great. No complaints
Cons: I wanted to extend my stay but the price increased too much. Too bad because we really liked the hotel and staff
9.1 Excellent
Pros: Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel.
Cons: A bit disorganized with the luggage holding process and the lobby lounge should be open later during the summer. The hotel has very nice outdoor space which is rare for hotels in that busy area and could get better use. Got back from concert at 12:30 and had to look for a bar/pub to have a night cap.
10.0 Excellent
Pros: Excellent location and great hotel for the price (subway stop right outside)
Very helpful staff (especially in the restaurant when I was dining with my two year old)
Beautiful view of the Empire State Building from our window
Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Cons:
10.0 Excellent
Pros: The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
Cons:
10.0 Excellent
Pros: Alex at the front desk was most helpful in assisting me with a reservation problem,
Cons:
9.7 Excellent
Pros: Staff were extremely helpful and friendly, room was spotlessly clean and facilities were adequate for a short, cost-effective stay in Mid-town
Cons:
Hilton Garden Inn New York/West 35th Street is a modern Midtown Manhattan hotel ideally located only steps from New York City's best attractions including the Empire State Building, world-famous Macy’s at Herald Square, Times Square, Madison Square Garden and Fifth Avenue shopping. Business and leisure guests will be pleased with the hotel’s ideal address on West 35th Street, between Fifth and Sixth Avenues, which is close to Penn Station, the Port Authority Bus Terminal, Grand Central Station, all major public transportation including bus and subway, and Jacob Javits Convention Center. Built in 2009, the hotel offers 298 newly built guest rooms with modern amenities including 32-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk. Onsite amenities include The Garden Grille and Bar, open for breakfast, and room service. A vibrant lobby bar with outdoor seating is open seasonally. Complimentary amenities include Wireless Printer Station, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. There is a Concierge and Theater Ticket Desk in the hotel lobby as well as a 24-hour Garden Market, offering your favorite snacks, beverages, sundries and gifts. The hotel has one onsite boardroom that seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/West 35th Street places you in the center of Midtown excitement, and within steps to all that Manhattan has to offer. The hotel is 100 percent non-smoking. Self-parking is available. The hotel allows service animals. Room-key access elevators and on-site Security.
Combining a gracious neighborhood feel with a host of desirable amenities, this New York hotel is about 3 blocks from Grand Central Terminal, 4 blocks from Bryant Park, and 8 blocks from the Theater District.
Overall 8.4 Excellent
Based on 3,337 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Pros: Location
Excellent
8.2
Pros: Easy to get to fom Laguardia. Room nice, clean , quiet, temperature control worked well, staff efficient and nice. Twenty min walk to Harold Squire, MSG, Penn Station, 5 min to Grand Central. Good value hotel.
Excellent
8.0
Pros: The staff was so nice and went above and beyond to be as helpful as they could. Mario was a wonderful door man that was able to compensate the trouble we had with our door. Chris and Danny helped my mom and I get metro cards so we could use the subway to travel around the city. Danny physically walked us to the train station to show us where to buy the metro cards.
Excellent
8.5
Pros: Great Staff, very good location for us. Were always cheerful from the front desk to front door and especially the service people. Would recommend outright with the exception of noise.
Excellent
8.0
Pros: The staff was excellent.
Good
6.2
Pros: The location is great for anyone coming from Long Island. I really like knowing that Kimpton always welcomes pets.
Excellent
8.2
Pros: Very friendly and helpful staff, great location, nice room.
Good
7.7
Pros: Staff was awesome and very accomodative
Free Raid-The-Mini-Bar Card
Excellent
9.1
Pros: Rooms were large (for New York) and comfortable. Bathroom was large. Staff was friendly. Very close to Grand Central Terminal. Quiet at night.
Mediocre
3.4
Excellent
8.5
Pros: Easy check in. Comfortable room and bed. Easy to get around that area of NY.
Excellent
8.0
Pros: Enjoyed comfortable beds, coffe shop and evening wine that was complimentary.
Details
Reviews
Overall 8.4 Excellent
Based on 3,337 reviews
Location
9.7
WiFi
8.9
Wellness Area
8.7
Service
8.6
Room
6.9
Comfort
6.2
Amenities
5.4
Food
2.5
Breakfast
2.4
Location
9.7
Service
8.3
WiFi
8.0
Room
6.8
Comfort
6.5
Vibe
6.3
Amenities
5.3
Breakfast
2.5
Food
2.3
Location
9.6
Service
8.5
WiFi
8.0
Value for money
7.7
Room
6.3
Comfort
6.1
Vibe
5.8
Amenities
4.9
Breakfast
2.6
Food
2.4
Location
9.7
Service
8.6
Room
6.3
Comfort
5.9
Vibe
5.9
Food
2.8
Location
9.6
Service
8.4
Room
6.5
Comfort
6.1
Amenities
5.4
Food
2.5
Breakfast
2.3
6.0 Good
Pros: Location
Cons: Good deals always have windows against next building with no view
8.2 Excellent
Pros: Easy to get to fom Laguardia. Room nice, clean , quiet, temperature control worked well, staff efficient and nice. Twenty min walk to Harold Squire, MSG, Penn Station, 5 min to Grand Central. Good value hotel.
Cons:
8.0 Excellent
Pros: The staff was so nice and went above and beyond to be as helpful as they could. Mario was a wonderful door man that was able to compensate the trouble we had with our door. Chris and Danny helped my mom and I get metro cards so we could use the subway to travel around the city. Danny physically walked us to the train station to show us where to buy the metro cards.
Cons: We had issues with the door to our room the entire stay, the key card wouldn't work after ten minutes of being programmed.
8.5 Excellent
Pros: Great Staff, very good location for us. Were always cheerful from the front desk to front door and especially the service people. Would recommend outright with the exception of noise.
Cons: Had very noisy neighbors next to us. Sound traveled easily through the walls. Traffic noise was also pretty apparent.
8.0 Excellent
Pros: The staff was excellent.
Cons: Small bathrooms. Phone system not working properly.
6.2 Good
Pros: The location is great for anyone coming from Long Island. I really like knowing that Kimpton always welcomes pets.
Cons: Fire alarm battery needed to be replaced. I ended up taking it out to make the beeping stop. I told the front desk, but they didn't seem bothered. The thermostat was held to the wall with tape. It came loose and the batteries did as well. I don't know if I received awards points or not, but I'm not sure I care. Kimpton wouldn't honor the lower price I found on hotels.com; so, I didn't book the room through them.
8.2 Excellent
Pros: Very friendly and helpful staff, great location, nice room.
Cons: WiFi was slower than expected; mattress softer than my preferred firmness.
7.7 Good
Pros: Staff was awesome and very accomodative
Free Raid-The-Mini-Bar Card
Cons: Rooms were tiny (even by NY standards)
Hotel felt a bit claustrophobic in general
9.1 Excellent
Pros: Rooms were large (for New York) and comfortable. Bathroom was large. Staff was friendly. Very close to Grand Central Terminal. Quiet at night.
Cons: Food prices at Silverleaf were not posted and VERY high!
3.4 Mediocre
Pros:
Cons: See above
8.5 Excellent
Pros: Easy check in. Comfortable room and bed. Easy to get around that area of NY.
Cons: No coffee/tea in either the room or lobby. Walls pretty thin as we could hear neighbors.
8.0 Excellent
Pros: Enjoyed comfortable beds, coffe shop and evening wine that was complimentary.
Cons: Stayed there with wife and two teenage children - bathroom was too small!
Combining a gracious neighborhood feel with a host of desirable amenities, this New York hotel is about 3 blocks from Grand Central Terminal, 4 blocks from Bryant Park, and 8 blocks from the Theater District.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers a
Overall 8.4 Excellent
Based on 3,132 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
8.0
Pros: The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once.
The lobby was a dimly-lit bar and the music was a little loud.
You couldn't hear it any where else.
There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room.
Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day.
The pillows were great, the mattress sagged a little in the center.
There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design.
Don't buy from the courtesy bar. Yikes. The prices are steep.
Good
7.7
Pros: The staff is great! The location is good. The theme it incredible
Excellent
10.0
Pros: This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
Excellent
9.3
Pros: I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.
OK
5.7
Pros: The room was tastefully decorated and the bed was very comfortable.
Good
7.7
Pros: Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
Excellent
8.5
Pros: All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.
Good
7.1
Pros: Good location , kind staff , great beds
Excellent
10.0
Pros: Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
Good
6.3
Pros: So much character it hurts. Very cool especially the lobby facilities.
Details
Reviews
Overall 8.4 Excellent
Based on 3,132 reviews
Location
9.6
WiFi
9.6
Vibe
8.7
Bar and Beverages
8.4
Service
8.4
Amenities
7.2
Room
6.4
Cleanliness
6.3
Breakfast
5.6
Value for money
5.5
Comfort
5.0
Location
9.7
Service
8.5
Vibe
8.4
Amenities
7.3
Cleanliness
6.4
Room
6.1
Comfort
5.2
Value for money
5.1
Location
9.6
Vibe
8.5
Service
8.4
Bar and Beverages
8.4
Amenities
7.2
Room
5.7
Comfort
4.9
Location
9.7
Service
8.3
Vibe
8.3
Amenities
6.9
Room
5.8
Comfort
5.2
Location
9.7
Vibe
8.5
Service
8.4
Food
8.1
Amenities
7.3
Room
5.9
Comfort
4.9
8.0 Excellent
Pros: The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once.
The lobby was a dimly-lit bar and the music was a little loud.
You couldn't hear it any where else.
There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room.
Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day.
The pillows were great, the mattress sagged a little in the center.
There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design.
Don't buy from the courtesy bar. Yikes. The prices are steep.
Cons: Bit of musky smell to the room.
Mattress sagged a little.
Room could use hooks for clothing- more than what they provided.
7.7 Good
Pros: The staff is great! The location is good. The theme it incredible
Cons: The rooms are too close, doesn't has any closet it is a little bit uncomfortable for the money that I be already paid.
10.0 Excellent
Pros: This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
Cons:
9.3 Excellent
Pros: I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.
Cons:
5.7 OK
Pros: The room was tastefully decorated and the bed was very comfortable.
Cons: The hotel was very noisy and the light for the corridor came into the room. The lobby was taken up by students on their laptops and no dedicated bar for guests.
there is no wardrobe either. lighting too dark. we wont be returning.
7.7 Good
Pros: Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
Cons: The shower in our large double room seemed to be an afterthought, small and comically cramped. Whatever you're imagining is too big, I'm serious when I say barely enough room to turn around.
8.5 Excellent
Pros: All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.
Cons: Lobby has become a little overcrowded with millenials. Be nice if there were space for guests to have coffee/drink.
7.1 Good
Pros: Good location , kind staff , great beds
Cons: Rooms are pretty ugly . Bang for buck is zvery low , for the same price you can have a much nicer , classier hotel . Only stay here if you want the scene in the lobby
10.0 Excellent
Pros: Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
Cons:
6.3 Good
Pros: So much character it hurts. Very cool especially the lobby facilities.
Cons: The day I was there ... No hot water.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers a
Situated at the south end of Midtown - Hotel Roger Williams offers an ideal location on the lower east side - convenient to all of midtown as well as the financial district - SoHo and Murray Hill. Several major attractions including The Empire State Building are a short walk from the hotel. All others including Central Park - Times Square and Rockefeller Center are all a short taxi ride from the hotel. The hotel is located 9 miles from La Guardia Airport and 18 miles from JFK International Airport.
Overall 8.3 Excellent
Based on 2,188 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.4
Pros: Nestled into a quieter part of Manhattan (or at least not as hopping as Times Square) the Roger feels like a bit of an oasis. The hotel did a great job of converting its rooms so they don't feel like an old apartment with a fresh coat of paint and an over-sized photo of old Chelsea. The lobby is pleasant, there is a small, intimate cafe on the landing and the rooms are well-appointed and comfortable. This was my first time and would stay again.
Excellent
8.0
Pros: Large room was clean and recent renovation
Couple blocks from 34th st subway
Excellent
10.0
Pros: Stunning hotel. Stayed here for 4th of July weekend. Location is amazing, room is amazing and staff was amazing. Will be back next time while I'm in NYC.
Excellent
10.0
Pros: Great service. Very clean. Rooms weren't spacious but very clean and modern. Extremely comfortable bed and bedding
Good
7.7
Pros: Location
Excellent
9.1
Pros: Most everything.
Excellent
10.0
Pros: Very comfortable, great location, friendly and helpful staff.
Excellent
10.0
Pros: Nice staff, comfortable mattress and linens, great shower, funky style and great location - walk to everything and close to subway
Details
Reviews
Overall 8.3 Excellent
Based on 2,188 reviews
Location
9.6
Service
8.9
Vibe
8.8
WiFi
8.0
Room
6.4
Food
6.2
Comfort
5.3
Breakfast
5.0
Value for money
4.8
Wellness Area
4.4
Location
9.7
Service
8.7
Room
6.2
Comfort
5.4
Breakfast
4.8
Value for money
4.7
Location
9.8
Service
8.8
Room
5.7
Comfort
5.6
Breakfast
4.9
Value for money
4.9
Location
9.7
Service
8.9
Vibe
8.5
Room
5.7
Comfort
5.4
Value for money
4.8
Service
8.7
Room
6.0
9.4 Excellent
Pros: Nestled into a quieter part of Manhattan (or at least not as hopping as Times Square) the Roger feels like a bit of an oasis. The hotel did a great job of converting its rooms so they don't feel like an old apartment with a fresh coat of paint and an over-sized photo of old Chelsea. The lobby is pleasant, there is a small, intimate cafe on the landing and the rooms are well-appointed and comfortable. This was my first time and would stay again.
Cons:
8.0 Excellent
Pros: Large room was clean and recent renovation
Couple blocks from 34th st subway
Cons: Tiny bath but was clean and modern
10.0 Excellent
Pros: Stunning hotel. Stayed here for 4th of July weekend. Location is amazing, room is amazing and staff was amazing. Will be back next time while I'm in NYC.
Cons: Parking is a hassle and valet is 55$ a night.
10.0 Excellent
Pros: Great service. Very clean. Rooms weren't spacious but very clean and modern. Extremely comfortable bed and bedding
Cons:
7.7 Good
Pros: Location
Cons: Staff was unable to inform us (when we checked-in) of movie being filmed on the hotel's street, and surrounding street. Numerous street closures.
Was not informed by staff ahead of a additional $20 a night fee from the hotel.
9.1 Excellent
Pros: Most everything.
Cons: My only facilities detraction was the shower water temperature bounced around. The location is not in the middle of anything, but it is close to a lot.
10.0 Excellent
Pros: Very comfortable, great location, friendly and helpful staff.
Cons: Those iHome alarm clocks are pretty unreliable. Nothing against The Roger, but I do like to play music in my room and they rarely seem to work.
10.0 Excellent
Pros: Nice staff, comfortable mattress and linens, great shower, funky style and great location - walk to everything and close to subway
Cons: Ultra small bathroom sink and counter, A/C didn't cool the room below 72 even with the thermostat turned down to 60. Bed also on a platform, and corner of the base jutted out far enough that I whacked my shins on it to the point of heavy bruises - totally my fault but just beware!!
Situated at the south end of Midtown - Hotel Roger Williams offers an ideal location on the lower east side - convenient to all of midtown as well as the financial district - SoHo and Murray Hill. Several major attractions including The Empire State Building are a short walk from the hotel. All others including Central Park - Times Square and Rockefeller Center are all a short taxi ride from the hotel. The hotel is located 9 miles from La Guardia Airport and 18 miles from JFK International Airport.
With a stay at Avalon Hotel, you'll be centrally located in New York, just a 5-minute walk from Empire State Building and 8 minutes by foot from Macy's. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has facilities measuring 4250 square feet (395 square meters), including meeting rooms.
Overall 8.3 Excellent
Based on 1,799 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.0
Excellent
10.0
Pros: got a good deal on Kayak.com. When I showed up to the hotel, they upgraded me to one of their best rooms for no charge. the room was beautiful, bed comfortble, and the space quiet. What a lovely refuge for a busy business trip! Thank you Avaol for a great stay: I'll be back!
Excellent
8.2
Pros: Great location between 2 subway lines and a short walk to Penn station. Room was very large and clean. I would definitely stay here again.
Excellent
10.0
Pros: After long days of exploring NYC, the quiet beauty of the Avalon gave a wonderful respite. The rooms are generous in size, extremely clean, and oh so quiet. Would recommend it to anyone looking for a great place to stay in the heart of the city in the shadow of the Empire State Building. Complimentary fresh ground espresso & hot/cold filtered water. Our queen room ended up being a king - bonus!
Excellent
10.0
Pros: Huge room
Excellent
9.4
Pros: The staff was really kind - the man who handles luggage during the day is the most hospitable Bellman I've ever met. Excellent value at less than $200 for a night in Manhattan.
OK
5.7
OK
4.2
Pros: Price. Bathrooms were clean and nice. Spacious.
Good
7.7
Pros: friendly staff, great decor, good location
Excellent
8.0
Pros: Decent location, very convenient to 6 subway which is great to get up and down the east side of Manhattan. Very helpful staff.
Excellent
10.0
Pros: Great location, excellent price, friendly staff
Excellent
9.7
Pros: My son was graduating with a professional degree. Family from the Midwest were coming to NYC for the investiture. I made a reservation for 3 rooms (first mistake!). When I contacted The Avalon to change into the individual rooms, I was told to contact the online site where I made the reservation. The online site was absolutely no help! They refused to render any assistance, as they already their money. Contacted The Avalon who worked things out. They were a pleasure to work with. Rooms weren't ready when checking in, but all 3 parties arrived before 11 AM, so not unanticipated.
Details
Reviews
Overall 8.3 Excellent
Based on 1,799 reviews
Location
9.5
Cleanliness
8.8
Service
8.6
Comfort
7.8
WiFi
7.7
Room
7.5
Breakfast
6.6
Food
5.6
Vibe
5.3
Bar and Beverages
3.8
Amenities
3.8
Location
9.6
Service
9.1
Cleanliness
8.8
Comfort
7.5
Room
6.8
Breakfast
6.7
Vibe
5.0
Amenities
4.6
Location
9.5
Service
8.8
Cleanliness
8.8
Comfort
7.9
Value for money
7.3
Room
6.9
Breakfast
6.4
WiFi
6.4
Vibe
4.7
Amenities
3.9
Location
9.6
Service
8.6
Comfort
7.9
Room
7.0
8.0 Excellent
Pros:
Cons: Wifi was really spotty the first day, and the shower was installed with hot and cold reversed.
10.0 Excellent
Pros: got a good deal on Kayak.com. When I showed up to the hotel, they upgraded me to one of their best rooms for no charge. the room was beautiful, bed comfortble, and the space quiet. What a lovely refuge for a busy business trip! Thank you Avaol for a great stay: I'll be back!
Cons: not a one!
8.2 Excellent
Pros: Great location between 2 subway lines and a short walk to Penn station. Room was very large and clean. I would definitely stay here again.
Cons:
10.0 Excellent
Pros: After long days of exploring NYC, the quiet beauty of the Avalon gave a wonderful respite. The rooms are generous in size, extremely clean, and oh so quiet. Would recommend it to anyone looking for a great place to stay in the heart of the city in the shadow of the Empire State Building. Complimentary fresh ground espresso & hot/cold filtered water. Our queen room ended up being a king - bonus!
Cons: Hair dryers are not great
Extra fees not obvious upfront - paid $20 per day plus taxes on top of prepaid room.
10.0 Excellent
Pros: Huge room
Cons:
9.4 Excellent
Pros: The staff was really kind - the man who handles luggage during the day is the most hospitable Bellman I've ever met. Excellent value at less than $200 for a night in Manhattan.
Cons: The bed isn't terribly comfortable. But everything else was good!
5.7 OK
Pros:
Cons: They were incredibly understaffed for the week after Christmas. It took an hour and a half to check in and 2 hours to get our car at checkout. Would never stay here again
4.2 OK
Pros: Price. Bathrooms were clean and nice. Spacious.
Cons: The facility felt very old and outdated. The quality of the floors, rugs, couches, shades was all poor. The floors were fake wood linoleum that moved around under your feet. The rooms need upgrades. The views out the back are straight into a construction site.
7.7 Good
Pros: friendly staff, great decor, good location
Cons: extra charges for everything
wanted a double bed $100 “upgrade”
wanted breakfast $16.95pp for run of the mill hotel breakfast no hot food.
hotel fee per day $20, i know that’s standard for some hotels but they tried to be sneaky about it, that’s what i didn’t like. just be honest and upfront.
8.0 Excellent
Pros: Decent location, very convenient to 6 subway which is great to get up and down the east side of Manhattan. Very helpful staff.
Cons: Not a great few blocks for bars and restaurants and nothing much to speak of in the hotel itself. Wood veneer floors in rooms are probably easier to keep clean but not very comfortable or inviting.
10.0 Excellent
Pros: Great location, excellent price, friendly staff
Cons: No issues
9.7 Excellent
Pros: My son was graduating with a professional degree. Family from the Midwest were coming to NYC for the investiture. I made a reservation for 3 rooms (first mistake!). When I contacted The Avalon to change into the individual rooms, I was told to contact the online site where I made the reservation. The online site was absolutely no help! They refused to render any assistance, as they already their money. Contacted The Avalon who worked things out. They were a pleasure to work with. Rooms weren't ready when checking in, but all 3 parties arrived before 11 AM, so not unanticipated.
Cons:
With a stay at Avalon Hotel, you'll be centrally located in New York, just a 5-minute walk from Empire State Building and 8 minutes by foot from Macy's. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has facilities measuring 4250 square feet (395 square meters), including meeting rooms.
The Radisson Martinique Broadway is situated across from Greeley Square, less than 2 blocks from the Empire State Building, and approximately nine miles from Laguardia Airport. Newark Liberty Airport is 12 miles away and John F. Kennedy International Airport is 17 miles from the hotel. Other local attractions include MSG, Times Square, Rockefeller Center, Penn Station, and the Jacob Javits Center. Hotel amenities include concierge, ATM, ice machine, safe deposit box, room service, business center, and fitness center. Onsite dining is available at Cafe Martinique, offering continental fare, and Petit Poulet offering mouthwatering French bistro fare and fine wines on site. All guest rooms feature cable TV, in-room movies, coffeemakers, hairdryers, high-speed Internet access, individual climate controls, irons and ironing boards, dual-line telephones, voicemail, and work desks with lamps, Wi-Fi.
Overall 8.2 Excellent
Based on 9,939 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Good
7.1
Good
6.0
Pros: Location, rooms are comfy , free internet
Good
6.2
Mediocre
2.0
Pros: Nothing I liked.
Excellent
10.0
Pros: Excelente ubicacion
Excellent
9.4
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Excellent
8.0
Pros: Clean rooms,
Excellent
8.2
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Excellent
10.0
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Good
6.2
Pros: Nice hotel
Good
6.2
Pros: Nice interior
Details
Reviews
Overall 8.2 Excellent
Based on 9,939 reviews
Location
9.6
WiFi
8.1
Service
7.5
Breakfast
7.0
Room
6.3
Value for money
5.9
Location
9.8
Service
7.5
Breakfast
7.2
WiFi
6.9
Value for money
5.9
Room
5.9
Location
9.8
Breakfast
7.9
Service
7.8
WiFi
6.8
Room
6.4
Value for money
5.7
Location
9.8
Service
7.3
Breakfast
7.2
Bar and Beverages
6.7
WiFi
6.4
Value for money
5.8
Room
5.6
Comfort
5.0
Location
9.6
Food
7.7
Service
7.7
Cleanliness
7.4
Value for money
6.1
Room
5.8
Comfort
5.5
8.0 Excellent
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Cons: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
6.0 Good
Pros: Location, rooms are comfy , free internet
Cons: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
6.2 Good
Pros:
Cons: Items of our luggage were stolen
2.0 Mediocre
Pros: Nothing I liked.
Cons: Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
10.0 Excellent
Pros: Excelente ubicacion
Cons:
9.4 Excellent
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Cons: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
8.0 Excellent
Pros: Clean rooms,
Cons: Small rooms
8.2 Excellent
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Cons: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
10.0 Excellent
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Cons: We had to leave. We have recommended it to others and will be back.
6.2 Good
Pros: Nice hotel
Cons: Check in process was BAD
Booked via Kayak and they did not have my reservation
I had a confirmation #
Took almost an hour to resolve
6.2 Good
Pros: Nice interior
Cons: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour.
As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
The Radisson Martinique Broadway is situated across from Greeley Square, less than 2 blocks from the Empire State Building, and approximately nine miles from Laguardia Airport. Newark Liberty Airport is 12 miles away and John F. Kennedy International Airport is 17 miles from the hotel. Other local attractions include MSG, Times Square, Rockefeller Center, Penn Station, and the Jacob Javits Center. Hotel amenities include concierge, ATM, ice machine, safe deposit box, room service, business center, and fitness center. Onsite dining is available at Cafe Martinique, offering continental fare, and Petit Poulet offering mouthwatering French bistro fare and fine wines on site. All guest rooms feature cable TV, in-room movies, coffeemakers, hairdryers, high-speed Internet access, individual climate controls, irons and ironing boards, dual-line telephones, voicemail, and work desks with lamps, Wi-Fi.
This comfortable Hotel is set in Midtown East. There are a total of 148 bedrooms at Chandler. Pets are not allowed at this establishment.
Overall 8.2 Excellent
Based on 1,597 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.2
Pros: Friendly, helpful staff.
Good
6.0
Pros: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).
OK
4.0
Pros: minibar was loaded with choices
Excellent
9.4
Pros: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.
OK
4.8
Pros: The location is great. The bathrooms are nice. Internet worked well.
Excellent
9.6
Pros: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Excellent
8.5
Excellent
9.3
Pros: Service
Excellent
10.0
Pros: Very convenient location. Excellent service. Clean and cozy room.
Excellent
8.3
Pros: Staff was amazingly attentive.
Excellent
9.7
Pros: friendly staff
simple
old NYC charm, architecture
large, well appointed rooms for an older hotel
easy access to meetings
Excellent
8.8
Pros: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again.
Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.
Details
Reviews
Overall 8.2 Excellent
Based on 1,597 reviews
Location
9.6
WiFi
9.4
Service
9.2
Breakfast
5.8
Room
5.6
Amenities
5.2
Comfort
4.2
Wellness Area
2.5
Location
9.6
Service
9.3
Breakfast
6.2
Amenities
5.6
Room
5.1
Comfort
3.8
Location
9.6
Service
9.4
Room
5.3
Amenities
5.1
Comfort
4.3
Location
9.4
Service
9.4
Room
5.0
Amenities
5.0
Comfort
3.9
Location
9.7
Service
9.1
Value for money
6.7
Room
5.2
Comfort
4.3
8.2 Excellent
Pros: Friendly, helpful staff.
Cons: Bad view out of room 733.
6.0 Good
Pros: This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).
Cons:
4.0 OK
Pros: minibar was loaded with choices
Cons: deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
9.4 Excellent
Pros: I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.
Cons: Better gym room.
4.8 OK
Pros: The location is great. The bathrooms are nice. Internet worked well.
Cons: However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
9.6 Excellent
Pros: Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Cons:
8.5 Excellent
Pros:
Cons: Old shower and bathroom
9.3 Excellent
Pros: Service
Cons:
10.0 Excellent
Pros: Very convenient location. Excellent service. Clean and cozy room.
Cons:
8.3 Excellent
Pros: Staff was amazingly attentive.
Cons: No ice on floor
9.7 Excellent
Pros: friendly staff
simple
old NYC charm, architecture
large, well appointed rooms for an older hotel
easy access to meetings
Cons:
8.8 Excellent
Pros: The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again.
Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.
Cons: If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
This comfortable Hotel is set in Midtown East. There are a total of 148 bedrooms at Chandler. Pets are not allowed at this establishment.
A stay at The Redbury New York places you in the heart of New York, within a 15-minute walk of Empire State Building and Macy's. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 4,380 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: The Staff was excellent, responsive and kind. The rooms were fun and a nice size, small but well appointed. Great location.
OK
5.1
Pros: Location, restaurant.....and unfortunately that's all
Excellent
10.0
Pros: Very clean, large bathroom and super comfy bed!
Good
7.4
Pros: The staff went out of their way to assist with all our needs and although we were not happy with our room they went out of their way to sort us out .
Good
6.2
Pros: The hotel was clearly recently redecorated to be hip and modern.
Excellent
10.0
Pros: The room with one twin bed. It was the perfect, cozy size for one person, and much more affordable than other types of rooms at this hotel.
Mediocre
3.7
Pros: location was good for the purpose of my trip. the lobby/restaurant was hip and bustling.
Excellent
10.0
Pros: Staff was very polite and courteous. The housekeeper who cleaned my room was very thorough and kind. Room was clean and the bed was very comfortable!
Excellent
10.0
Pros: A great hotel with it all, charm, location, hip vibe, great restaurant, attentive staff, and nice extras (comp coffee, helpful concierge, great lounge with food & bev options at good prices). Loved it!
Excellent
9.4
Pros: The best thing about the Redbury hands down is the customer service! My family and I stayed a week and everyone we encountered was amazing! From the front desk to housekeeping, our service at Marta and especially Laurel at Cafe Marchio, the staff is absolutely outstanding! Location is great being very close to the subway (and my daughters school). I will definitely be back!
Excellent
10.0
Pros: Nice hotel, great rooms, bar and got an excellent rate
Excellent
10.0
Pros: Friendlyat staff and great location. Quiet amd clean rooms.
Details
Reviews
Overall 8.0 Excellent
Based on 4,380 reviews
Location
9.5
Food
8.5
Service
7.2
WiFi
6.7
Room
6.0
Wellness Area
5.0
Breakfast
4.7
Comfort
4.2
Location
9.7
Food
8.6
Service
7.4
Room
6.3
Comfort
4.5
Breakfast
4.3
Location
9.5
Food
8.5
Service
6.8
Room
5.7
WiFi
5.0
Comfort
4.4
Location
9.6
Food
8.6
Service
7.4
Room
5.6
Comfort
4.5
Location
9.4
Cleanliness
7.1
Service
6.6
Room
4.6
Comfort
3.7
10.0 Excellent
Pros: The Staff was excellent, responsive and kind. The rooms were fun and a nice size, small but well appointed. Great location.
Cons:
5.1 OK
Pros: Location, restaurant.....and unfortunately that's all
Cons: Dilapidated room and bathroom, AC is so loud when turns on that wakes you up
10.0 Excellent
Pros: Very clean, large bathroom and super comfy bed!
Cons:
7.4 Good
Pros: The staff went out of their way to assist with all our needs and although we were not happy with our room they went out of their way to sort us out .
Cons: The first room we were assigned to , room 945 had a bad odour which was intolerable. We were then changed to room 444 which is slightly smaller but has good odour , unfortunately the aircon was super noisy and disturbed us on the first night . we then worked out a way to improve this noise so much better.
The shower head in room 444 needs attention as it leaks at the back of the pipe - this is evidence of poor maintenance.
6.2 Good
Pros: The hotel was clearly recently redecorated to be hip and modern.
Cons: I did not realize my single room would consist of a twin bed in a 6 by 10 room. It was half the room pictured. There was no closet, just some small drawers tucked behind the bed. They do an admiralable job with space efficiency but you should know going in how small the space is.
10.0 Excellent
Pros: The room with one twin bed. It was the perfect, cozy size for one person, and much more affordable than other types of rooms at this hotel.
Cons:
3.7 Mediocre
Pros: location was good for the purpose of my trip. the lobby/restaurant was hip and bustling.
Cons: the staff: apathetic, dismissive, rude, unapologetic
rooms: way too small and awkward, no shades on bathroom windows, no amenities, no closet space
overall experience: borderline abusive
special note- extremely awkward situation happening on 8th floor where apparently a permanent tenant lives in one of the rooms and has several crazy notices taped to the outside of his/her door.
also the fitness center is a joke.
10.0 Excellent
Pros: Staff was very polite and courteous. The housekeeper who cleaned my room was very thorough and kind. Room was clean and the bed was very comfortable!
Cons: I didn't like the street noise at night. Honking of horns continuously but nothing the hotel can do about that in NYC I guess
10.0 Excellent
Pros: A great hotel with it all, charm, location, hip vibe, great restaurant, attentive staff, and nice extras (comp coffee, helpful concierge, great lounge with food & bev options at good prices). Loved it!
Cons: A larger, more expansive fitness room would be nice.
9.4 Excellent
Pros: The best thing about the Redbury hands down is the customer service! My family and I stayed a week and everyone we encountered was amazing! From the front desk to housekeeping, our service at Marta and especially Laurel at Cafe Marchio, the staff is absolutely outstanding! Location is great being very close to the subway (and my daughters school). I will definitely be back!
Cons: I know it's New York but the bathroom could really use a shelf or two for storage.
10.0 Excellent
Pros: Nice hotel, great rooms, bar and got an excellent rate
Cons:
10.0 Excellent
Pros: Friendlyat staff and great location. Quiet amd clean rooms.
Cons: The beds were not firm enough
A stay at The Redbury New York places you in the heart of New York, within a 15-minute walk of Empire State Building and Macy's. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at Hotel 31 places you in the heart of New York, within a 15-minute walk of Empire State Building and Chrysler Building. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Overall 7.9 Good
Based on 3,223 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Excellent
9.1
Pros: Excellent location. Very close to public transportation. Rooms and bathrooms were very clean. Friendly staff.
OK
4.5
Excellent
8.0
Pros: Great location in NY, close to good deli's and subway. Shared bathrooms were okay but a little inconvenient.
Excellent
10.0
Pros: It was a great price for the location, walking distance to Time Square, Central Park, and more! And very close to subway stations. The staff was very accommodating and flexible with our reservations. The room was a tight fit, but that is how everything is in New York.
Excellent
10.0
Pros: Spent the evening here with friends and loved ones for the Thanksgiving Day parade. Lot's of great energy and a beautiful location with on the street parking right outside! It made a great day all the more special! Friendly staff and economic pricing!
Excellent
10.0
Pros: Great staff, room, price and location! What more could you want!
Details
Reviews
Overall 7.9 Good
Based on 3,223 reviews
Location
9.7
Cleanliness
8.9
Value for money
8.9
Service
8.7
Room
6.0
WiFi
4.4
Breakfast
3.4
Location
9.5
Cleanliness
8.6
Service
8.5
Room
5.7
WiFi
3.1
Location
9.6
Cleanliness
8.8
Service
8.8
Room
5.2
Breakfast
3.5
WiFi
2.1
Location
9.7
Cleanliness
9.1
Service
8.9
Room
5.4
Comfort
3.8
Location
9.8
Service
8.7
Room
5.2
Vibe
4.8
Comfort
3.6
8.8 Excellent
Pros:
Cons: Just not laid out perfectly for a tall person. Chairs in room, mirrors in room + bathroom, look very nice and are probably vintage, but that means they are suitable for bodies close to 100 years ago.
The American high calorie diet continues to produce ever fatter & taller people, who don't fit well into things build long ago.
9.1 Excellent
Pros: Excellent location. Very close to public transportation. Rooms and bathrooms were very clean. Friendly staff.
Cons: Rooms are very small and bathrooms are shared. Neither of these were an issue for me, but could be for some people. Internet did not work while I was there.
4.5 OK
Pros:
Cons: Place has no character, warmth. Staff is mute. No interaction. No hello how are you. Felt like walking into a grim institution.
8.0 Excellent
Pros: Great location in NY, close to good deli's and subway. Shared bathrooms were okay but a little inconvenient.
Cons: Ancient elevator was a bit cramped.
10.0 Excellent
Pros: It was a great price for the location, walking distance to Time Square, Central Park, and more! And very close to subway stations. The staff was very accommodating and flexible with our reservations. The room was a tight fit, but that is how everything is in New York.
Cons:
10.0 Excellent
Pros: Spent the evening here with friends and loved ones for the Thanksgiving Day parade. Lot's of great energy and a beautiful location with on the street parking right outside! It made a great day all the more special! Friendly staff and economic pricing!
Cons:
10.0 Excellent
Pros: Great staff, room, price and location! What more could you want!
Cons: Bathrooms were in the halls and not the rooms, but that wasn't really a problem for me. The rooms do include sinks, so that helps.
A stay at Hotel 31 places you in the heart of New York, within a 15-minute walk of Empire State Building and Chrysler Building. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 7.9 Good
Based on 2,659 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Honestly just an amazing hotel. The room was the cleanest I've been in out of any room I've ever stayed in. Beautiful paintings on the wall that were very thoughtful and also unique. They had a tie (yes a tie from a suit) to represent "Do not disturb" which you hung on your door nob obviously. Location was also great.
Good
7.1
Pros: The front desk staff was excellent. The linens were very nice.
Excellent
10.0
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Excellent
8.8
Pros: They people were great
Excellent
10.0
Pros: the location was great! close to times square, empire state bldg. and 5th avenue. Also just steps away from subway. I would stay there again. The staff was very friendly. They are remodeling. the hotel is going to be very nice once completed. Our room was recently remodeled and it was tastefully done.
Good
7.7
Pros: Cool style and helpful staff
OK
5.4
Pros: Very nice staff
Good
6.2
Pros: It's a nice modern boutique feeling hotel. Staff was nice.
Excellent
8.8
Pros: Loved the overall look and decor of the hotel and the fruit water that was always available!
OK
5.6
Pros: Location is great and the subway station is just in the corner of the block. Comlimentary breakfast is just OK, however if you are a familiy, it is important to have breakfast in the hotel in New York. Breakfast is served in the nearby bar& grill and its atmosphere is great.
One of the front office staff was very kind and helpful, so I would like to thank her for everthing that she has done.
Details
Reviews
Overall 7.9 Good
Based on 2,659 reviews
Location
9.5
WiFi
8.9
Service
8.0
Room
6.2
Breakfast
5.6
Comfort
5.6
Amenities
4.9
Wellness Area
2.9
Location
9.4
Service
8.4
Breakfast
5.4
Comfort
5.1
Room
5.1
Amenities
4.9
Location
9.4
Service
8.5
Room
6.1
Breakfast
5.8
Comfort
5.6
Amenities
5.2
Location
9.4
Service
7.8
Room
5.8
Comfort
5.7
Amenities
4.6
10.0 Excellent
Pros: Honestly just an amazing hotel. The room was the cleanest I've been in out of any room I've ever stayed in. Beautiful paintings on the wall that were very thoughtful and also unique. They had a tie (yes a tie from a suit) to represent "Do not disturb" which you hung on your door nob obviously. Location was also great.
Cons: Everything was perfect.
7.1 Good
Pros: The front desk staff was excellent. The linens were very nice.
Cons: Blow dryer didn't work. Called housekeeping for clean towels and replacement blow dryer. Waited an hour. Never showed up.
Later they cleaned room and left clean towels but no washcloths.
It has potential just have not worked out all the kinks yet.
10.0 Excellent
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Cons:
8.8 Excellent
Pros: They people were great
Cons: Lack of coffee maker / limited to one coffee per day..
10.0 Excellent
Pros: the location was great! close to times square, empire state bldg. and 5th avenue. Also just steps away from subway. I would stay there again. The staff was very friendly. They are remodeling. the hotel is going to be very nice once completed. Our room was recently remodeled and it was tastefully done.
Cons:
7.7 Good
Pros: Cool style and helpful staff
Cons: Very very dirty neighborhoood. Even for ny standards. Strong urine smell and homeless encampment a few feet away.
5.4 OK
Pros: Very nice staff
Cons: 206 should be a storage closet! Nestled between two fire doors, starting at 4am, the two fire doors slam prohibiting any sleep!!
6.2 Good
Pros: It's a nice modern boutique feeling hotel. Staff was nice.
Cons: After a night of jack hammering (location issue more than their fault) there was no hot water at all in the morning. They refunded a portion of my bill but it was brutal. They should consider also soundproofing the Windows more.
8.8 Excellent
Pros: Loved the overall look and decor of the hotel and the fruit water that was always available!
Cons: At night you do notice odd sounds here and there, like a the loud furnace.
5.6 OK
Pros: Location is great and the subway station is just in the corner of the block. Comlimentary breakfast is just OK, however if you are a familiy, it is important to have breakfast in the hotel in New York. Breakfast is served in the nearby bar& grill and its atmosphere is great.
One of the front office staff was very kind and helpful, so I would like to thank her for everthing that she has done.
Cons: The hotel is very old and needs complete renovation. The rooms are not large enough to accomodate a familiy of four. It seemed the most unclean hotel during our visit to USA. Housekeeping staff is interesting (I guess they need a short course to learn how to behave to customers).
In conclusion, location is OK, but nothing else...
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
With a stay at Dylan Hotel NYC, you'll be centrally located in New York, within a 5-minute walk of Grand Central Terminal and Chrysler Building. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
Overall 7.9 Good
Based on 2,309 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.1
Pros: Junior suite was spacious. Nothing is a wow factor but it's good overall.
Excellent
8.3
Pros: Attentive staff
Comfortable room
Excellent
9.7
Excellent
8.2
Pros: Location to Grand Central was perfect. Lots of decent restaurants in walking distance. Very quiet, spacious room. Comfortable beds. really nice helpful staff.
Excellent
8.5
Pros: Super close to Grand Central, surprisingly very quiet even though we were facing 41st st! Staff was a bit slow and there were a handful of weird guests, but overall very good. Can't beat the price for a downtown hotel.
Excellent
10.0
Pros: Juan was amazing. The room was comfy. The entire hotel looked clean. I can't wait to come back!
Good
6.0
Pros: location
Mediocre
2.5
Pros: The door leading out of the hotel worked
OK
5.7
Pros: The location is convenient to times square. It takes about 15 min to walk to times square and all the shopping areas
Excellent
9.7
Pros: Accommodations were excellent. Staff was friendly, polite and helpful. Very quiet despite location.
Mediocre
3.4
Pros: Location
Details
Reviews
Overall 7.9 Good
Based on 2,309 reviews
Location
9.7
WiFi
8.4
Service
7.7
Breakfast
5.9
Room
5.8
Vibe
5.6
Amenities
4.4
Wellness Area
1.3
Location
9.7
Service
7.6
Comfort
6.6
Cleanliness
6.4
Breakfast
5.7
Room
5.5
Vibe
4.9
Amenities
4.3
Wellness Area
1.4
Location
9.5
Service
7.8
Cleanliness
6.3
Breakfast
5.7
Room
4.7
Vibe
4.7
Location
9.8
Service
7.9
Cleanliness
6.3
Room
5.0
Vibe
4.9
Amenities
4.2
Location
9.7
Service
7.9
Cleanliness
6.8
Comfort
6.6
Room
5.5
Breakfast
5.4
Vibe
4.9
Amenities
4.1
9.1 Excellent
Pros: Junior suite was spacious. Nothing is a wow factor but it's good overall.
Cons: I didn't see breakfast options in the room but noticed a 3Rd floor breakfast option in the elevator when I had no time left in my schedule.
8.3 Excellent
Pros: Attentive staff
Comfortable room
Cons: Minor fit and finish problems; flaked paint, some scratches here and there
Spanish style half door shower forces you to endure a blast of freezing cold water before it gets hot
9.7 Excellent
Pros:
Cons: The pillows..
8.2 Excellent
Pros: Location to Grand Central was perfect. Lots of decent restaurants in walking distance. Very quiet, spacious room. Comfortable beds. really nice helpful staff.
Cons: Overall, just a little run down. Stopper missing in bathroom sink, furniture was stained and a bit nicked.
8.5 Excellent
Pros: Super close to Grand Central, surprisingly very quiet even though we were facing 41st st! Staff was a bit slow and there were a handful of weird guests, but overall very good. Can't beat the price for a downtown hotel.
Cons: Slow and confused staff
Room down the hall stunk of cigarettes (though ours was fine)
10.0 Excellent
Pros: Juan was amazing. The room was comfy. The entire hotel looked clean. I can't wait to come back!
Cons:
6.0 Good
Pros: location
Cons: old furniture needs updates
2.5 Mediocre
Pros: The door leading out of the hotel worked
Cons: The staff, the lobby, the location, the accommodation were all bad
5.7 OK
Pros: The location is convenient to times square. It takes about 15 min to walk to times square and all the shopping areas
Cons: The heater was not working when we first arrived to our room so it was extremely cold. The breakfast was advertised as a buffet for only $12, but it was just a very basic continemtal breakfast.
9.7 Excellent
Pros: Accommodations were excellent. Staff was friendly, polite and helpful. Very quiet despite location.
Cons: The room temperature was too warm for sleeping and no way to open the window.
3.4 Mediocre
Pros: Location
Cons: Internet was not available at night. Not enough bandwidth. Staff did not answer phone. Sheets smelled like body odor.
With a stay at Dylan Hotel NYC, you'll be centrally located in New York, within a 5-minute walk of Grand Central Terminal and Chrysler Building. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
Let the destination reach you at The Paul, an Ascend Hotel Collection Member hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space, business center, restaurant and bar. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program.
Overall 7.9 Good
Based on 1,396 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.1
Pros: Location
Excellent
10.0
Pros: Great front patio!
Great location!
Mediocre
2.0
Pros: I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
Good
6.2
Pros: Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing).
Excellent
8.0
Pros: Nice facility and staff
Mediocre
2.0
OK
4.2
Pros: once we got into our NORMAL room, it was spacious and clean but still had a moldy stench, free access to a full gym 2 blocks away
Excellent
10.0
Pros: CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York.
I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side.
EVERYTHING was walking distance, I never had to chance to make it to the restaurant.
Excellent
8.2
Pros: Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room.
Details
Reviews
Overall 7.9 Good
Based on 1,396 reviews
Location
9.3
WiFi
7.3
Service
7.1
Room
6.7
Amenities
5.2
Food
4.5
Comfort
4.3
Breakfast
3.9
Location
9.4
Room
7.2
Service
6.8
WiFi
5.9
Amenities
5.4
Comfort
4.7
Food
4.5
Breakfast
3.7
Location
9.1
Service
7.0
Room
6.0
Amenities
5.2
Food
4.4
Comfort
4.3
Breakfast
3.5
Location
9.3
Service
7.1
Cleanliness
7.1
Room
6.0
Amenities
4.7
Food
4.6
Comfort
4.4
Breakfast
3.8
Location
9.4
Cleanliness
7.7
Service
7.4
Room
5.9
Comfort
3.7
5.1 OK
Pros: Location
Cons: Room was dirty. There was sticky stuff on the chair and the desk that clearly had been barely cleaned and the floors were swollen and sticky and clear stains on the bathroom floor. The view was not as shown and the windows were covered in dirt.
10.0 Excellent
Pros: Great front patio!
Great location!
Cons: Rooms were smaller
2.0 Mediocre
Pros: I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
Cons:
6.2 Good
Pros: Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing).
Cons: 1. An advertised $15/person airport shuttle service turned into a $24/person airport shuttle service. Do not let yourself be fooled or you will find yourself on the LIRR to Airtrain like I did.
2. The rooms are small. Especially if you are staying in a room with a single bed.
3. Our AC unit caused a random pool to form by the window which resulted in some wet clothes when we woke up the next morning.
8.0 Excellent
Pros: Nice facility and staff
Cons: Gave us a room with 2 full beds instead of the Queen we had booked - but gave us late checkout in return
2.0 Mediocre
Pros:
Cons: I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was nowhere to go at that time in the morning. Sux.
4.2 OK
Pros: once we got into our NORMAL room, it was spacious and clean but still had a moldy stench, free access to a full gym 2 blocks away
Cons: landing at 1AM and finding out our room had an issue so we had to squeeze into a bunk bed room (size of a train sleeper compartment), which was dirty (dirty sheets). They said we'd get "free" wine which never showed. When we got put into our new room, much better but it still had a very odd moldy stench. Lastly, this place tries to squeeze every dollar out of you. Luggage holding is free for up to 2 bags, then there's a fee for anything over 2 items.
10.0 Excellent
Pros: CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York.
I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side.
EVERYTHING was walking distance, I never had to chance to make it to the restaurant.
Cons: The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door / 2nd bed had about 6 in of space between the two.
I wouldn't want to share this room, but perfect for a solo traveler. YES I will come back to The Paul.
8.2 Excellent
Pros: Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room.
Cons: The reason I rated facilities a 3 was because we had problems keeping the ac on in our room. At times, it got up to 80 degrees, we kept having to push on the fan button at 2 am because room was stuffy. Also, suggest changing to different fire alarm in room. It's like a strobe light in the dark. Also, could have used a vanity kit and lotion as part of the toiletries.
Let the destination reach you at The Paul, an Ascend Hotel Collection Member hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space, business center, restaurant and bar. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program.
Overall 7.8 Good
Based on 7,110 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.7
Excellent
8.5
Pros: Room was reasonably priced and big for NYC
Excellent
8.2
Pros: The room was a very good value for the price, very clean, great staff, comfortable, great location, rooftop bar has an amazing view, good drink selection with low drink prices and just a cool little spot.
Excellent
9.6
Pros: Easy check in, room. The roof bar
Excellent
10.0
Pros: Location
OK
5.7
Pros: Convenient.
Excellent
10.0
Pros: Location, easy to find
Excellent
8.0
Pros: It was in a central location for a cheaper price than most competitors. The queen room was a good size for my husband and I. Bathroom was clean. Breakfast was fine.
Excellent
8.5
Pros: The staff was very polite or at least the people I had a chance to talk to. The bed was very comfortable and the room overall was clean.
Excellent
8.0
Pros: Staff was extremely helpful and friendly. Rooms were clean and the complimentary breakfast was good.
Excellent
8.0
Details
Reviews
Overall 7.8 Good
Based on 7,110 reviews
Location
9.3
WiFi
9.0
Service
7.2
Room
6.4
Comfort
5.3
Breakfast
4.8
Vibe
4.4
Food
4.1
Amenities
3.1
Location
9.5
WiFi
8.1
Service
7.3
Room
5.9
Comfort
4.9
Breakfast
4.7
Vibe
4.2
Food
3.8
Amenities
3.4
Location
9.4
Service
7.5
Room
6.3
Comfort
5.5
Breakfast
4.8
Food
4.1
Vibe
3.8
Amenities
3.4
Location
9.3
WiFi
8.0
Service
7.6
Room
5.8
Comfort
5.0
Breakfast
4.6
Food
4.0
Vibe
3.6
Amenities
3.4
7.7 Good
Pros:
Cons: I liked that there was a fitness center but it was a little run down and the TV remote was missing.
8.5 Excellent
Pros: Room was reasonably priced and big for NYC
Cons: the elevator beeps were very loud, and it also made grinding noises. My room was right across from the elevator, so it was annoying.
8.2 Excellent
Pros: The room was a very good value for the price, very clean, great staff, comfortable, great location, rooftop bar has an amazing view, good drink selection with low drink prices and just a cool little spot.
Cons: There was noisy construction next door going on 24 hours a day, the breakfast less than I expected and a continental breakfast not a hot breakfast.
9.6 Excellent
Pros: Easy check in, room. The roof bar
Cons:
10.0 Excellent
Pros: Location
Cons: Slow elevator
5.7 OK
Pros: Convenient.
Cons: Elevator broken.
I was there LAST week was broken then.
One of two broken, it took FOREVER to get in and out of the rooms.
They should give a discount until it is fixed.
10.0 Excellent
Pros: Location, easy to find
Cons:
8.0 Excellent
Pros: It was in a central location for a cheaper price than most competitors. The queen room was a good size for my husband and I. Bathroom was clean. Breakfast was fine.
Cons: Bed was uncomfortable.
8.5 Excellent
Pros: The staff was very polite or at least the people I had a chance to talk to. The bed was very comfortable and the room overall was clean.
Cons:
8.0 Excellent
Pros: Staff was extremely helpful and friendly. Rooms were clean and the complimentary breakfast was good.
Cons: There was no mini fridge in the room, but other than that everything was good.
8.0 Excellent
Pros:
Cons: Coffee was very weak
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-image.jpg?width=66&height=66&crop=true)
Overall 7.7 Good
Based on 274 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.4
Pros: Staff was super friendly. It was quiet while I was there. The room was clean and comfortable. I felt totally safe. It's close to the number 6 train and to a deli and a drug store.
Details
Reviews
Overall 7.7 Good
Based on 274 reviews
Food
10.0
Location
9.6
Value for money
9.3
Service
8.5
WiFi
8.3
Room
5.3
Vibe
4.7
Location
9.7
Service
8.3
Room
4.5
Vibe
4.3
Comfort
3.9
Location
9.4
Service
8.7
Room
4.9
Location
9.6
Service
8.3
Cleanliness
5.7
Room
4.5
Vibe
4.1
9.4 Excellent
Pros: Staff was super friendly. It was quiet while I was there. The room was clean and comfortable. I felt totally safe. It's close to the number 6 train and to a deli and a drug store.
Cons: The bedside light had an energy saver bulb that was very dim and greenish. Also, in the front rooms, there should be thicker curtains to cut out the really intense streetlights.
With a stay at Stewart Hotel, you'll be centrally located in New York, within a 10-minute walk of Macy's and Herald Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 6,681 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Great location, confortable beds, spacious, very clean, nice staff, easy check in and check out.
Excellent
9.7
Pros: Got to be the downtown location. Half a block from Madison Square Garden, a short stroll to Times Square, subway in easy reach. Staff were professional and fast.. Security was good-a doorman plus a requirement to use your room keycard to access the guest floors on the elevator. Room bright and clean, and a comfortable bed. Lots of restaurants/bars in easy reach. Overnight parking garage right off the entrance-have to hand over your car to attendant and he'll park it/bring it back to you. Not cheap, but downtown parking never is.
Excellent
9.1
Pros: Big room that was immaculately clean. Have stayed here before, will stay here again.
Excellent
10.0
Pros: Loved the location across the street from Penn Station- front desk staff was friendly and efficient- all staff was friendly and acknowledged us whether we were walking in or down a hallway- it was refreshing. Room was very clean and spacious. I think we had a king- limited view. Loved being on 7th Ave- we walked straight up7th to Times Square and straight down 7th to Greenwich Village. So many excellent restaurants within 3 blocks. Also loved that the lobby was not hectic-crazy-busy like some of the Times Square hotels can be.
OK
4.0
Pros: Would not stay here or recommend to colleagues
OK
4.5
Pros: Too much money for such a mediocre room. It supposed to be a non-smoking room but in reality it smelled to weed. Very disappointing experience especially having the kids there. I reserved two rooms and arrived at 4:00, there was only one room available and we had to wait for the other one almost 3 hours.
Excellent
10.0
Pros: The staff appreciates the customer and will do their best to accomodate. The building has character and distinguished. Our suite was perfect with a to die for view.
Excellent
8.5
Pros: Great location
Studio suite with good space and functional kitchenette
Staff quick to repsonse
Good
7.7
Pros: Location close to subway and bus stops. Room and hotel was clean. Desk attendant was helpful.
Good
7.7
Pros: Location was excellent, not so noisy at night (I could sleep) on the 17th floor, lobby was nice, lots of good food places and shopping around, proximity to everything you desire, bed was comfortable.
Excellent
8.0
Pros: The location suited what we wanted to do. It is noisy and busy but that was ok for us.
Good
6.5
Pros: Location
/to some extent/ price
Details
Reviews
Overall 7.6 Good
Based on 6,681 reviews
Location
9.4
Bar and Beverages
9.2
Service
7.6
WiFi
7.4
Value for money
6.0
Room
5.4
Breakfast
4.8
Cleanliness
4.7
Comfort
4.4
Location
9.5
Service
7.7
WiFi
5.9
Value for money
5.7
Room
5.3
Vibe
5.1
Breakfast
4.7
Cleanliness
4.3
Location
9.3
Service
8.3
Value for money
5.9
WiFi
5.8
Room
5.0
Cleanliness
4.7
Comfort
4.2
Location
9.0
Service
7.6
Value for money
6.3
Room
4.8
Cleanliness
4.2
Location
9.5
Service
7.6
Value for money
5.9
Vibe
5.0
Room
4.9
Cleanliness
4.7
Comfort
4.3
8.8 Excellent
Pros: Great location, confortable beds, spacious, very clean, nice staff, easy check in and check out.
Cons: The air conditioner was extremely loud, the hotel provided earplugs but if they could fix this issue It could have been the perfect stay.
9.7 Excellent
Pros: Got to be the downtown location. Half a block from Madison Square Garden, a short stroll to Times Square, subway in easy reach. Staff were professional and fast.. Security was good-a doorman plus a requirement to use your room keycard to access the guest floors on the elevator. Room bright and clean, and a comfortable bed. Lots of restaurants/bars in easy reach. Overnight parking garage right off the entrance-have to hand over your car to attendant and he'll park it/bring it back to you. Not cheap, but downtown parking never is.
Cons: The windows didn't have a clean seal, so there was a constant low-level draft through them and some street noise leaking in. On a cool spring day no issue, but imagine it would be VERY chilly in winter, and wonder if summer would make it a war between A/C and the leak. Bathroom TINY-one person can stand in it, and basically rotate in place-sink to toilet to shower. The shower was also very cramped-not one for the claustrophobic.
9.1 Excellent
Pros: Big room that was immaculately clean. Have stayed here before, will stay here again.
Cons: Communications between staff on phone and staff at desk unclear. Told no pet fee, then at checkin told $100 per pet!!!
10.0 Excellent
Pros: Loved the location across the street from Penn Station- front desk staff was friendly and efficient- all staff was friendly and acknowledged us whether we were walking in or down a hallway- it was refreshing. Room was very clean and spacious. I think we had a king- limited view. Loved being on 7th Ave- we walked straight up7th to Times Square and straight down 7th to Greenwich Village. So many excellent restaurants within 3 blocks. Also loved that the lobby was not hectic-crazy-busy like some of the Times Square hotels can be.
Cons: I would have liked a lobby bar. Always fun to sit and people watch. There is a bar/restaurant but it's through a set of (glass) doors off the lobby. I can think of nothing else that would have improved our 3 nights here.
4.0 OK
Pros: Would not stay here or recommend to colleagues
Cons: Thermostat did not work and response was poor to fix it. Sent me to new room which was very noisy and had a dirty bed.
4.5 OK
Pros: Too much money for such a mediocre room. It supposed to be a non-smoking room but in reality it smelled to weed. Very disappointing experience especially having the kids there. I reserved two rooms and arrived at 4:00, there was only one room available and we had to wait for the other one almost 3 hours.
Cons:
10.0 Excellent
Pros: The staff appreciates the customer and will do their best to accomodate. The building has character and distinguished. Our suite was perfect with a to die for view.
Cons: Time square
8.5 Excellent
Pros: Great location
Studio suite with good space and functional kitchenette
Staff quick to repsonse
Cons: By no way let them give you room 427
The noisest room in my whole life in an hotel (the manager promptly offer me to change me
7.7 Good
Pros: Location close to subway and bus stops. Room and hotel was clean. Desk attendant was helpful.
Cons: Beware of sketchy parking garage beside hotel!! We parked our car at the Park and Lock on 31st street. (Close by) Room was very small but clean. It was a bit expensive for what it was.
7.7 Good
Pros: Location was excellent, not so noisy at night (I could sleep) on the 17th floor, lobby was nice, lots of good food places and shopping around, proximity to everything you desire, bed was comfortable.
Cons: Even though the room was renovated, it seems, the bathroom wasn't completely renovated. The pillows were all too soft. No central A/C but only an in-window a/c, noisy at times.
8.0 Excellent
Pros: The location suited what we wanted to do. It is noisy and busy but that was ok for us.
Cons: Location and room size.
6.5 Good
Pros: Location
/to some extent/ price
Cons: Noise level - VERY hard to sleep [they even provide earplugs in the room!]
Services
With a stay at Stewart Hotel, you'll be centrally located in New York, within a 10-minute walk of Macy's and Herald Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown west location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Jacob Javits Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel. Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of- the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant - serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening. Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment, and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Midtown Manhattan. The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in.
Overall 7.5 Good
Based on 2,813 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.8
Pros: Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room.
Excellent
8.8
Pros: Location and staff
Excellent
10.0
Pros: 1, value for money
2. location
3. quiet by NY standards
4. Gym
5. free WI-FI
6. coffee machine in room
7. safe in room
Excellent
10.0
Pros: Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Excellent
10.0
Pros: Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday!
We also had a view of the one world trade center.
Excellent
9.7
Pros: Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay).
OK
5.4
Pros: I booked this hotel because of its location.
Good
6.0
Pros: It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: It was near majority of my attractions!! Subway was nearby!!
Excellent
10.0
Pros: Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!
Excellent
10.0
Details
Reviews
Overall 7.5 Good
Based on 2,813 reviews
Location
9.6
Food
8.3
Service
8.3
WiFi
7.0
Bar and Beverages
6.3
Cleanliness
6.3
Room
6.0
Breakfast
5.8
Comfort
4.8
Vibe
2.7
Amenities
2.3
Location
9.7
Service
8.1
Room
6.3
Comfort
5.2
Amenities
2.3
Vibe
1.9
Location
9.4
Service
8.4
Cleanliness
6.4
Room
5.2
Comfort
4.3
Amenities
2.4
Vibe
2.0
Location
9.7
Food
8.5
Service
8.3
Cleanliness
6.0
Room
5.1
Comfort
4.4
Amenities
2.3
Vibe
2.3
Location
9.7
Service
8.6
Cleanliness
6.4
Room
5.6
Comfort
5.2
Amenities
2.5
8.8 Excellent
Pros: Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room.
Cons: Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
8.8 Excellent
Pros: Location and staff
Cons: Space. Felt packed. But understand for this location.
10.0 Excellent
Pros: 1, value for money
2. location
3. quiet by NY standards
4. Gym
5. free WI-FI
6. coffee machine in room
7. safe in room
Cons: 1. no complimentary water bottle (this should cost the hotel no more than $0.20 / bottle)
2. I am a Hilton's Rewards member, but because I booked through Kayak, I did not get credited by Hilton for my points for the stay. Also, I normally would get high speed internet through my Hilton's Rewards, but that too, was not available.
I find the above two items annoying for a frequent traveler & petty on Hilton's part. With the plethora of hotel options in NYC, it is just too time consuming not to use a "hotel search engine".
10.0 Excellent
Pros: Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Cons:
10.0 Excellent
Pros: Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday!
We also had a view of the one world trade center.
Cons: There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
9.7 Excellent
Pros: Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay).
Cons: There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
5.4 OK
Pros: I booked this hotel because of its location.
Cons: The hotel did not have the room I was upgraded to. The hallways and the room offered to me looked well used and not particularly clean. And, there were no hot water at the hotel. I decided against staying in and moved to a different hotel.
6.0 Good
Pros: It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Cons: The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold air, while under the blankets, you sweat.
10.0 Excellent
Pros: Everything
Cons: Sometimes a wait for elevators but not a big deal
10.0 Excellent
Pros: It was near majority of my attractions!! Subway was nearby!!
Cons: Nothing
10.0 Excellent
Pros: Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!
Cons:
10.0 Excellent
Pros:
Cons: Everything was great
The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown west location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Jacob Javits Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel. Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of- the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant - serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening. Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment, and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Midtown Manhattan. The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in.
Located in the heart of the Chelsea neighborhood and Flatiron District, we are close enough to the action of the Big Apple, yet secluded enough to enjoy a quiet night's sleep. Attractions such as Times Square, Empire State Building, Flatiron Building, Chelsea Market, Herald Square and Macy's, Madison Square Garden, Broadway, and the Fashion Institute of Technology are within reach. Whatever your reason for coming to New York City, let us provide an experience you will never forget. Hotel amenities include Amore Tattoria, a 24-hour business center, 24-hour fitness center and complimentary high-speed internet access. Want to stay in? Take advantage of our convenient room service. Feeling adventurous, our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts! Here for business on a weekly or monthly basis? Bringing in 7 or more group rooms to NYC? Please contact Sales via email John.Solema@hi-nyc.com
Overall 7.3 Good
Based on 3,166 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Excellent
9.4
Pros: No free breakfast, no coffee to go in the lobby, confusing and disappointing despite everything else being great.
Good
6.0
Pros: The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.
Excellent
10.0
Pros: Always a great place to stay, close to subway, Macy's, Penn Station. We have stayed here 3 times.
OK
5.0
Pros: location
Excellent
8.3
Pros: Price, location, clean
Details
Reviews
Overall 7.3 Good
Based on 3,166 reviews
Location
9.6
Service
7.6
WiFi
6.7
Room
5.1
Breakfast
4.8
Food
4.4
Vibe
3.9
Comfort
3.3
Amenities
2.7
Location
9.6
Service
7.4
Value for money
6.6
Room
5.4
WiFi
4.9
Food
4.4
Breakfast
4.4
Comfort
3.3
Vibe
3.0
Amenities
2.4
Location
9.5
Service
7.4
Breakfast
5.2
Room
4.7
Food
3.9
Comfort
3.6
Vibe
3.3
Amenities
2.7
Location
9.4
Service
7.6
Room
4.6
Comfort
3.6
Location
9.6
Service
7.8
Cleanliness
7.7
Value for money
7.2
Room
4.5
Comfort
3.2
6.0 Good
Pros:
Cons: The sheets were dirty and had not been changed
9.4 Excellent
Pros: No free breakfast, no coffee to go in the lobby, confusing and disappointing despite everything else being great.
Cons: Seems petty and unimportant I know, but I will honestly avoid holiday inn brand in future
6.0 Good
Pros: The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.
Cons: There are only two elevators and it is not enough. Guests were not willing to wait and constantly were either close to or over max weight capacity. Also we ordered room service and they forgot about our order. It took them an hour and a half to make breakfast.
10.0 Excellent
Pros: Always a great place to stay, close to subway, Macy's, Penn Station. We have stayed here 3 times.
Cons: Always allow PLENTY of time to get down stairs or up as it takes forever for the 2 elevators to get people up or down.
5.0 OK
Pros: location
Cons: smoky hallways, small rooms, hard beds
8.3 Excellent
Pros: Price, location, clean
Cons: No gym, pool etc.
Located in the heart of the Chelsea neighborhood and Flatiron District, we are close enough to the action of the Big Apple, yet secluded enough to enjoy a quiet night's sleep. Attractions such as Times Square, Empire State Building, Flatiron Building, Chelsea Market, Herald Square and Macy's, Madison Square Garden, Broadway, and the Fashion Institute of Technology are within reach. Whatever your reason for coming to New York City, let us provide an experience you will never forget. Hotel amenities include Amore Tattoria, a 24-hour business center, 24-hour fitness center and complimentary high-speed internet access. Want to stay in? Take advantage of our convenient room service. Feeling adventurous, our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts! Here for business on a weekly or monthly basis? Bringing in 7 or more group rooms to NYC? Please contact Sales via email John.Solema@hi-nyc.com
With a stay at Americana Inn, you'll be centrally located in New York, just a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 7.0 Good
Based on 1,963 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.5
Pros: Location was excellent. Walking distance to pretty much everything in Manhatten. Reception was very good.
Good
6.5
Pros: Good location, staff generally helpful, hall baths were surprisingly clean (though very slippery!)
Mediocre
2.8
Pros: The location is the only redeeming feature of this hotel... Not even the wifi is complimentary in this grotty, depressing place.
Mediocre
2.0
Pros: The place is a dump dirty and really expensive for what you get no individual bathroom. Very disappointing
Good
7.1
Pros: The location was fantastic. You can't find anything else for that price.
Good
7.7
Pros: Attentive staff
Cleanliness
Location
OK
5.4
Pros: Prime location, Good staff, Clean area
OK
4.5
Pros: Location in city
Excellent
9.7
Pros: I went with my girlfriend for a weekend away, the staff was very friendly and accomadating. The location was great, right in the heart of everything. We got stuck an extra day due to the storm, and the staff was very helpful and extended the stay with no problems, and gave us a discount rate for the extra night with no problems. Def would stay here again
Excellent
8.0
Pros: Perfect location in midtown- walking distance to sights in Manhattan and close to subway stops for everything else. 24 hour reception desk is good too if you get in late
Mediocre
3.4
Excellent
8.0
Pros: A budget friendly hotel for short stay. Terrific location. Overall clean and maintained. good staff. over all good
Details
Reviews
Overall 7.0 Good
Based on 1,963 reviews
Location
9.4
Service
7.6
WiFi
5.6
Room
4.5
Breakfast
3.6
Food
3.1
Comfort
2.2
Location
9.5
Service
7.9
Room
3.9
WiFi
3.8
Comfort
2.0
Location
9.5
Service
7.7
Value for money
5.7
Room
3.9
WiFi
3.3
Comfort
2.1
Location
9.5
Service
7.7
Room
3.9
Comfort
2.3
Location
9.3
Room
3.4
Comfort
1.9
8.5 Excellent
Pros: Location was excellent. Walking distance to pretty much everything in Manhatten. Reception was very good.
Cons: There was one small roll of toilet paper and no soap in the bathroom. Dusty bed lamp with hard to find switch.
6.5 Good
Pros: Good location, staff generally helpful, hall baths were surprisingly clean (though very slippery!)
Cons: Tiny bed, street noise a real issue (even on the fifth floor)
2.8 Mediocre
Pros: The location is the only redeeming feature of this hotel... Not even the wifi is complimentary in this grotty, depressing place.
Cons: The hotel is loud all day and night, the decor is old and it smelled of vinegar which they presumably pour down the in room sinks to get rid of the slightly worse smell of what goes in there when people don't leave their rooms over night. The mobile advert failed to mention the shared bathrooms, then the guy on reception just dismissed complaints with a smirk as though he'd heard them a hundred times before. The rooms were tiny and uninviting. Even the lifts/elevators were terrible - spectacularly slow and always stopped on the second floor (reception) for no reason.
2.0 Mediocre
Pros: The place is a dump dirty and really expensive for what you get no individual bathroom. Very disappointing
Cons:
7.1 Good
Pros: The location was fantastic. You can't find anything else for that price.
Cons: The rooms are very small and bathrooms are shared on the floor. There was no continental breakfast or coffee pot in the room.
7.7 Good
Pros: Attentive staff
Cleanliness
Location
Cons:
5.4 OK
Pros: Prime location, Good staff, Clean area
Cons: No Free Wi-fi at such huge price. Its real pain and disappointment. Also management is strict with Check-out time. They did not even allow me to keep my room for at least one hour after 12PM checkout time.
4.5 OK
Pros: Location in city
Cons: Everything else was awful
9.7 Excellent
Pros: I went with my girlfriend for a weekend away, the staff was very friendly and accomadating. The location was great, right in the heart of everything. We got stuck an extra day due to the storm, and the staff was very helpful and extended the stay with no problems, and gave us a discount rate for the extra night with no problems. Def would stay here again
Cons: Shared bathrooms, but they were very clean at all times. Nothing bad to say about the hotel
8.0 Excellent
Pros: Perfect location in midtown- walking distance to sights in Manhattan and close to subway stops for everything else. 24 hour reception desk is good too if you get in late
Cons: You don't have your own bathroom which isn't a big deal unless you're not expecting it.
3.4 Mediocre
Pros:
Cons: They don't have bathroom inside the room, no free internet, no parking, no breakfast and they tell on they website they have everything, it's a lie. We need split a restroom with another people like in a hostel, it was the worst.
8.0 Excellent
Pros: A budget friendly hotel for short stay. Terrific location. Overall clean and maintained. good staff. over all good
Cons: no attached bathroom all are shared. the elevator is extremely slow and always stops at 2nd floor even of you haven't ask for.
With a stay at Americana Inn, you'll be centrally located in New York, just a 4-minute walk from Macy's and 5 minutes by foot from New York Public Library. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A stay at The MAve nyc places you in the heart of New York, within a 15-minute walk of Empire State Building and Macy's. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
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Overall 6.8 Good
Based on 29 reviews
All reviews
- All reviews
Good
6.3
Pros: close to my work place
Excellent
8.0
Pros: Awesome tv and music channels
Nice bathroom.
Comfy bed
Excellent
10.0
Pros: Our room was a nice size, had an awesomely comfortable King bed. Shower had power. Room got chilly but there was a window unit to fix that. The whole stay I did not hear one peep from any neighboring room. Street sounds of course but that is to be expected.
Excellent
8.6
Pros: The location and price of this hotel was excellent. Staff was very friendly and remained smiling in the face of adversity. The room was small, but clean with relatively new fixtures.
Excellent
9.4
OK
4.5
Pros: It was quiet
Excellent
8.5
Pros: The MAve, or the Madison Avenue hotel, is above all "Efficient." And I mean this in the best way. I stayed in the Full size room, and there is NO wasted space, but at the same time it is entirely feasible. The bathrooms are relatively spacious and clean, with new faucets and amenities. The bed was EXCELLENT, and the pillows were great.
The front desk employees were VERY friendly and welcoming, even when I arrived quite late in the evening.
Check in and out was SIMPLE and easy.
Location is SICK beyond compare, particularly for the price.
Details
Reviews
6.3 Good
Pros: close to my work place
Cons: the room is size of king's bed
8.0 Excellent
Pros: Awesome tv and music channels
Nice bathroom.
Comfy bed
Cons: Size of the room itself was tiny.
10.0 Excellent
Pros: Our room was a nice size, had an awesomely comfortable King bed. Shower had power. Room got chilly but there was a window unit to fix that. The whole stay I did not hear one peep from any neighboring room. Street sounds of course but that is to be expected.
Cons: Breakfast is like a circling of the vultures. The table tends to run out of stuff and people wait to pounce. But the quality of the coffee and pastries is worth a small wait.
8.6 Excellent
Pros: The location and price of this hotel was excellent. Staff was very friendly and remained smiling in the face of adversity. The room was small, but clean with relatively new fixtures.
Cons: The "free breakfast" is nothing more than coffee and pastry. It was good, but web sites should say "grab and go pastries and coffee."
The front desk staff had to wear winter coats and use a space heater because the lobby was so cold. The hotel's internet was not working, so front desk staff had to improvise to process reservations. They did well and with good humor.
9.4 Excellent
Pros:
Cons: The bathroom only had one bar of soap, should have for sink and for shower. They advertise bathrobes but should know if one or two people are staying and have enough robes.
4.5 OK
Pros: It was quiet
Cons: The rooms were SO tiny and I had a bug in my bathroom so wasn't sure how clean it was. Housekeeping did a poor job in my opinion.
8.5 Excellent
Pros: The MAve, or the Madison Avenue hotel, is above all "Efficient." And I mean this in the best way. I stayed in the Full size room, and there is NO wasted space, but at the same time it is entirely feasible. The bathrooms are relatively spacious and clean, with new faucets and amenities. The bed was EXCELLENT, and the pillows were great.
The front desk employees were VERY friendly and welcoming, even when I arrived quite late in the evening.
Check in and out was SIMPLE and easy.
Location is SICK beyond compare, particularly for the price.
Cons: Hot water took 5 minutes to arrive.
Breakfast was kind of a joke, but it was free and I can't blame them for trying.
A stay at The MAve nyc places you in the heart of New York, within a 15-minute walk of Empire State Building and Macy's. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
A stay at Hotel Pennsylvania places you in the heart of New York, within a 10-minute walk of Macy's and Empire State Building. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.3 OK
Based on 48,229 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.0
Pros: The only thing going for this hotel is the location. It’s adross the street from Penn Station and the ideal mid-town spot to reach just about anywhere you’d want to go.
Mediocre
2.0
Pros: NOTHING.
Mediocre
2.2
Mediocre
2.8
Pros: Location
Mediocre
2.0
Excellent
8.0
Pros: Beds ok to sleep upon water pressure in the tub shower excellent
Staff friendly and informative understanding. Also very efficient with both your and their time
Mediocre
2.0
Pros: This is the worst hotel I have ever stayed in. Very old, no maintenance, dirty, just overal horrible. Moldy and musty smell in the room. I heard of people seeing rates in there rooms. One of our guests got a rash of ticks or something we are still trying to determine what it is.
Mediocre
2.0
OK
4.0
OK
4.0
Pros: The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.
Mediocre
2.0
Pros: Nothing
OK
4.5
Pros: Location
Details
Reviews
Overall 5.3 OK
Based on 48,229 reviews
Location
9.5
WiFi
6.3
Breakfast
3.6
Food
3.6
Service
2.9
Room
2.6
Vibe
2.0
Cleanliness
1.4
Location
9.6
Value for money
5.4
WiFi
5.2
Service
3.8
Breakfast
3.6
Comfort
2.8
Room
2.3
Vibe
1.8
Cleanliness
1.5
Location
9.5
Value for money
5.4
WiFi
4.9
Food
3.9
Breakfast
3.7
Service
3.3
Room
2.7
Vibe
2.1
Cleanliness
1.6
Location
9.5
Value for money
5.4
WiFi
4.5
Food
3.7
Service
3.6
Breakfast
3.3
Comfort
2.5
Room
2.3
Vibe
1.9
Cleanliness
1.5
Location
9.5
WiFi
4.2
Service
3.2
Comfort
2.6
Room
2.5
Vibe
1.9
Cleanliness
1.3
2.0 Mediocre
Pros: The only thing going for this hotel is the location. It’s adross the street from Penn Station and the ideal mid-town spot to reach just about anywhere you’d want to go.
Cons: It took 45 minutes to check in at 11:00pm. I paid extra for a Penn5000 room. It was a dingy, dirty room; sheets were threadbare with a thin blanket. I called for another, 1 1/2 hours later I didn’t receive it. Staff is apathetic and uninterested in good service. Customer service is not a priority here even after I complained. Spend the extra money and go somewhere else!
2.0 Mediocre
Pros: NOTHING.
Cons: The line after midnight for check in was 40’people deep with 2 people at the counter. The line didn’t move 1 person for 25 minutes. I left. I want a refund and if I don’t get credit I’m disputing the charge. I tried to reach the hotel and Kayak and couldn’t get ahold of either. Had I stayed there I wouldn’t t have checked until 2 a.m. at the rate they were going, people on line were fighting, and it was a mess.
2.2 Mediocre
Pros:
Cons: Waiting on line 1.5 hours to check in. Dirty carpets, leaking faucets, small rooms, no desk or table to work on. Generally dirty, grungy, and worn out. Dank smell. Would never stay here again or recommend to anyone else.
2.8 Mediocre
Pros: Location
Cons: I thought I was give it benefit of the doubt. No. This place is disgusting. Do not book here. The location is great but that’s all. Mold on the walls, musty nasty smell throughout the entire place. We didn’t even end up staying here, we left after our concert. So gross. Such a waste of money. Do. Not. Book. This.
2.0 Mediocre
Pros:
Cons: 30 min to check-in with only 1 staff. Others probably waited 50min
8.0 Excellent
Pros: Beds ok to sleep upon water pressure in the tub shower excellent
Staff friendly and informative understanding. Also very efficient with both your and their time
Cons: Bathroom appearance dated yet surprisingly useful and well thought out . Room could use more ambient or direct lighting for those spending more time in them other then preparing to sleep or enjoy the city .
2.0 Mediocre
Pros: This is the worst hotel I have ever stayed in. Very old, no maintenance, dirty, just overal horrible. Moldy and musty smell in the room. I heard of people seeing rates in there rooms. One of our guests got a rash of ticks or something we are still trying to determine what it is.
Cons: It took us over an hour and a half to check in. The staff could care less. Only two people at the front desk. Don’t even think about staying here. This hotel shouldn’t even be given one star. It should be not rated, it is so bad. I had to pay extra for a facility fee that was never mentioned. If I didn’t pay, they would not give me my room.
2.0 Mediocre
Pros:
Cons: Room was disgusting, moldy, and falling apart. Took over an hour to check in. Just horrible.
4.0 OK
Pros:
Cons: An old hotel, at first it looks like a classic, but once you enter the elevators and start walking the hallways you notice it's old, not vintage, then you get to your room to realize, at least on the 16th floor, the whole hotel is long due for remodeling. The basics are covered: clean towels and sheets and bathroom basics work fine, but the bathroom tile, furniture, closets, wall paint, drapes, carpet, etc. are in need of being replaced as soon as possible. Free wi-fi works ok. I don't get it, they are in the Mid-Town area, across the street from The Madison Square Garden, so location could hardly be better, but it seems they are not willing to invest on their hotel, it triggers a perception of abandonment, carelessness.
4.0 OK
Pros: The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.
Cons: 70 minute wait in line to check in, did not arrive to room until 1:00am after a very long day of travel. Room smelled moldy and musty, air quality was a major concern and window could not be opened. Aesthetics looked run down and degraded in a way that regardless of how well it may have been cleaned it looked dirty and questionable.
Upon checkout the next morning, after only having spent 5.5 hours sleeping in the hotel the front desk tried to charge us an additional $34 "facilities" fee that had not been mentioned anywhere to the best of our recollection. We pushed back and said that we had not had time to use any "facilities" because of the extremely long wait in line the night before and the person at the front desk kindly dropped it.
2.0 Mediocre
Pros: Nothing
Cons: Everything. There was mold in the room and bathroom was a mess.
4.5 OK
Pros: Location
Cons: Run down rooms, insects and rodents, poor air conditioning, checkin was terrible.
A stay at Hotel Pennsylvania places you in the heart of New York, within a 10-minute walk of Macy's and Empire State Building. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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