Empire Hotel

7.6
Good

Based on 7,295 reviews
 
44 West 63rd Street, New York, NY 10023, United States
  +1 212 265 7400
Empire Hotel - New York, NY, United States
Check-in
Check-out
Compare vs KAYAK |
KAYAK AED 364
Priceline AED 364
KAYAK AED 364
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per night
Priceline
per night
KAYAK
per night

Good to know

Value for money 5.1
Distance to city centre 1.8 km
Location rating 9.8
Nearest airport New York LaGuardia
Distance to airport 9.3 km

Rooms

Check-in
Check-out

Queen rooms

AED 572+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
AED 572 per night
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Unknown
AED 578 per night
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Queen bed
AED 593 per night
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Unknown
AED 593 per night

Deluxe rooms

AED 590+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
AED 590 per night
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Unknown
AED 629 per night
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King bed
AED 698 per night
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King bed
AED 851 per night
IMAGE
King bed
AED 852 per night

King rooms

AED 976+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
AED 976 per night

Superior rooms

AED 423+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
AED 1035 per night
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Unknown
AED 1067 per night
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King bed
AED 1092 per night
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Double bed
AED 1120 per night
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Unknown
AED 1217 per night
IMAGE
Double bed
AED 423 per night
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Double bed
AED 424 per night
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Double bed
AED 462 per night
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Double bed
AED 511 per night
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King bed
AED 571 per night
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Unknown
AED 579 per night
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Unknown
AED 579 per night
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Unknown
AED 579 per night
IMAGE
King bed
AED 585 per night
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Double bed
AED 592 per night
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King bed
AED 695 per night
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Unknown
AED 718 per night
IMAGE
Double bed
AED 750 per night
IMAGE
King bed
AED 764 per night
IMAGE
Double bed
AED 768 per night
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Unknown
AED 792 per night
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Unknown
AED 800 per night
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Double bed
AED 865 per night
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Unknown
AED 895 per night
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Unknown
AED 905 per night
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Unknown
AED 946 per night
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Unknown
AED 988 per night
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Unknown
AED 993 per night

Standard rooms

AED 364+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
AED 364 per night
IMAGE
Queen bed
AED 364 per night
IMAGE
Queen bed
AED 364 per night
IMAGE
Queen bed
AED 364 per night
IMAGE
Queen bed
AED 364 per night
IMAGE
Queen bed
AED 364 per night
IMAGE
Queen bed
AED 364 per night
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Unknown
AED 393 per night
IMAGE
Queen bed
AED 394 per night
IMAGE
Unknown
AED 403 per night
IMAGE
Queen bed
AED 423 per night
IMAGE
Queen bed
AED 423 per night
IMAGE
Unknown
AED 423 per night
IMAGE
Queen bed
AED 452 per night
IMAGE
Unknown
AED 476 per night
IMAGE
Queen bed
AED 478 per night
IMAGE
Queen bed
AED 498 per night
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Unknown
AED 565 per night
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Unknown
AED 602 per night
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Unknown
AED 611 per night
IMAGE
Queen bed
AED 633 per night
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Unknown
AED 667 per night
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Unknown
AED 856 per night

Double rooms

AED 542+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
AED 542 per night
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Unknown
AED 552 per night
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Unknown
AED 682 per night

Reviews

Pros

Cons

Traveller rating

501
400
202
66
33

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 113 reviews
bathroom door in 84 reviews
beautiful lobby in 131 reviews
close to subway in 75 reviews
coffee in room in 122 reviews
columbus circle in 17 reviews
expected in nyc in 10 reviews
great location in 971 reviews
lincoln center in 180 reviews
location but the room in 650 reviews
new york in 34 reviews
pool was small in 121 reviews
rooftop bar in 92 reviews
small room in 186 reviews
staff was friendly in 536 reviews
times square in 23 reviews
walking distance in 48 reviews
wifi in room in 130 reviews
  • Good
    Feb 2019
    7.1

    The hotel was fine. Bed was comfortable. Close to two subway stations. Lobby is beautiful and so is the rooftop bar although it is the most expensive bar I have ever been to.

    We paid beforehand, and while checking in they said: "it looks like you're all paid for, so we just need a card for incidents." When we checked out they said, "It will just be $20 for a resident fee"... Hmm... wasn't that what the $160 nightly fee was for? Where has transparency gone? What in god's name is a resident fee? Sounds like something they just make up to get more money out of you which is most likely exactly what it is. I absolutely cannot stand when hotels do this and I have never understood the reason behind not being upfront about costs. We left pretty pissed about that. Also, there was no coffee in the room which is the first time I've ever been to a hotel without coffee in the room. Even the Days Inn has coffee in the room.

  • Excellent
    Nov 2018
    10.0

    Staff was very helpful

    They staff was outstanding helpful, when we needed any help ! We will definitely stay there again, if we have to be in the area

  • Okay
    Jul 2018
    6.0

    Frustrating

    The location was great and the staff was very friendly.

    The paint on the bathroom door was peeling. The AC was not working and was a huge wet puddle. Plus they charged us extra $30/night for a room with 2 beds even know I booked a 1-2 bed room on Kayak.

  • Okay
    Jul 2018
    4.8

    Disappointing

    Location is ideal. That’s about it.

    This is my second stay at the empire. I decided to come back because of the location and to give them a second chance, but I won’t be staying there again unless they train their employees to be hoapitable and clean up their rooms. One super annoying issue is they don’t have ice machines on each floor. You have to have housekeeping deliver it. The first time I stayed there, in March 2018, I called down for ice and after about 30 minutes without the delivery I called again. They never brought it. This stay, June 2018, I called for ice and after 45 minutes of waiting I called again. 30 minutes later I called again after no delivery and the front desk guy seemed frustrated and put me on hold. After about another 20 minutes, housekeeping knocked on my door. When I opened it, the delivery man asked me “Didn’t I already deliver ice to you?” First of all, no you didn’t! And second of all, this is your job and if I asked for two buckets of ice, I shouldn’t be getting attitude for it. The rooms are run down and need to be updated. Cleaned up here and there. There were multiple times where I’d call the front desk and the phone would just ring and ring. Sometimes no answer or sometimes someone would pick up after 10+ rings. This is a hotel! In NYC! Get some more staff! Train them on how to treat guests. Follow in the footsteps of the hospitality giants and get it right!

  • Excellent
    Feb 2018
    8.2

    Quality NYC stay

    Very friendly staff. Nice sized rooms for NYC. Good choice of amenities.

  • Mediocre
    Jul 2017
    3.7

    Dont go

    Location good

    Nothing worked, visiting for a week and pool and the pooldeck was not open one single time, the fitness center was on and off closed had to go outside, sometimes housekeeping just did clean the room.

  • Good
    Mar 2017
    7.7

    Location, location, location

    Friendly, helpful staff from the front door men onward... The Concierge , he is always a pleasure to deal with. House keeping are quick and helpful, should you require more of anything. Starbucks on the corner... Good to go!

  • Good
    Feb 2017
    6.5

    Proximity to Lincoln Center

    Dreary, small room Charge for wifi Bathroom so small that one had to close the door to reach the toilet paper and there was no surface on which to put a dopp kit

  • Excellent
    Jan 2017
    10.0

    Great stay in January

    Excellent location. Awesome rate. Was in town for a training workshop but decided to come a couple days early with my boyfriend and found a great rate for weekday in January. Close to subway.

    Only problem I had was that it can be quite noisy. It is located between Broadway where it crosses an avenue, so even at night there is a lot of traffic. Our room faced Lincoln Center, which seems quiet at night, but it was also the side of the hotel which has service entrances so a lot of trash trucks and deliveries coming in on that side. I'm a light sleeper anyway so I always bring earplugs and that worked perfectly.

  • Excellent
    Nov 2016
    10.0

    Great hotel, fantastic location, lovely staff.

    The Empire Hotel was much, much nicer than I expected, considering that it is one of the more affordable options in Manhattan. The lobby was very stylish and featured a nice bar where people were meeting for drinks and snacks etc. The room was very small, but that is typical in big cities, and it was really nicely done, with a lovely bed, lots of towels and toiletries, etc. It felt very comfortable. The location is amazing: Lincoln Center is literally across the street, the subway is half a block away, and you can easily walk to dozens of attractions and the park. This will be my go to hotel from now on in NYC.

    The movies were a bit expensive to rent ($19!) but the internet was strong and cheap, so it didn't matter. I could hear the folks in the next room, but they were having an argument (whoops) and otherwise I couldn't hear anyone. NYC is noisy, so there's always going to be some noise. I really don't even consider these complaints, to be honest.

  • Excellent
    Nov 2016
    8.5

    Comfortable and good location

    The value of the rates given the the area is great and it is centrally located in mid-town. The staff is very friendly and helpful.

    My room was noisy in the morning but quiet most of the other times.

  • Okay
    Nov 2016
    5.7

    Location

    Too old and the room was too small worthless

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About

Overview

Guests stay in style at the Empire Hotel, located at 44 West 63rd Street on New York's Upper West Side. From the stately lobby to the sophisticated lounge with dimmed lighting and animal print accents, the Empire Hotel exudes modern elegance. Among the boutique hotel's attractions are its rooftop pool and lounge with panoramic city views. Sophisticated comfort The Empire Hotel boasts over 400 air-conditioned rooms on eleven floors. Each room is decorated in soothing earth tones with individual design elements. In summer, guests enjoy views from the rooftop deck bar and pool. Visitors can also try East Coast seafood at the hotel restaurant, Ed's Chowder House, year-round. The hotel features meeting rooms and luxurious event facilities, and business guests can take advantage of laptop safes, desks and in-room WiFi (surcharge). Families can arrange for childcare and infant beds, and children under thirteen stay free. Pets are allowed on request. The front desk offers 24-hour service, and the concierge can help visitors book tickets and tours. Where you want to be Located on the Upper West Side, guests will find some of New York's most popular bars and restaurants here. The hotel is around the corner from the Lincoln Center and Metropolitan Opera. Guests and families who enjoy the outdoors can explore Central Park, which is just a block from the hotel. The theater district is likewise easy to reach.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.6 Good

Based on 7,295 reviews

9.8

Location

7.7

Service

2.7

Wellness Area

2.3

Pool

Things to know

  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Outdoor pool
No smoking
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Terrace/Patio
Rooftop
Lift
Babysitting/child care services (surcharge)

Photos

Empire Hotel - New York - Building Provided by ICE Portal All photos (23)
Empire Hotel - New York - Balcony Balcony (1)
Empire Hotel - New York - Bar Bar (2)
Empire Hotel - New York - Bathroom Bathroom (1)
Empire Hotel - New York - Bedroom Bedroom (6)

Location

Most popular landmarks

  • Fifth Avenue 1.1 km
  • Museum of Modern Art 1.2 km
  • Broadway 1.2 km
  • Frick Collection 1.3 km
  • Times Square 1.4 km
  • Rockefeller Center 1.4 km

New York travel guide

Learn about New York on KAYAK

Getting around

New York LaGuardia 9.3 km
Teterboro 10.9 km
New York - Penn Station 2.5 km
Secaucus Junction, New Jeresy 7.9 km

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