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New York hotels near City Hall Park
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Best New York hotels near City Hall Park
"Located in Battery Park City, this luxury hotel is within a 10-minute walk of One World Trade Center, Hudson River Park and The Oculus. National September 11 Memorial and Brooklyn Bridge are also within 2 mi (3 km). World Trade Center Station is 8 minutes by foot and Park Pl. Station (Church St.) is 9 minutes. "
Overall 9.1 Excellent
Based on 671 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.2
Pros: architectural aspects of lobby and room. Location, location, location.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Loved the big huge rooms for NYC.
Excellent
9.4
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Pros: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.
Cons: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.
Excellent
9.1
Pros: Liked all except conference facility.
Cons: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.
Excellent
9.7
Pros: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Excellent
10.0
Pros: Spacious rooms. Great products. Awesome shower.
Cons: Wish there was a coffee shop or starbucks in lobby
Excellent
10.0
Pros: Beautiful hotel. Excellent service. Dramatic building and interior.
Cons: Clunky internet sign on. Limited to 2 devices per room.
Excellent
10.0
Pros: Location, facilities & service outstandingn
Cons: Nothing
Nestled in the epicenter of Lower Manhattans vibrant new downtown lies New Yorks last hidden architectural treasure - The Beekman a Thompson Hotel. One of Manhattans first skyscrapers the heart of this iconic building is its extraordinary nine-story Victorian atrium and majestic pyramidal skylight. Originally the site played host to many milestones including New Yorks debut of Shakespeares Hamlet and the famed Clinton Hall a library where writers such as Edgar Allen Poe honed their craft.
Overall 9.0 Excellent
Based on 1,492 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !
Excellent
8.5
Pros: Location. Black cat lounge. Atrium. Internet was steady and reliable.
Cons: Brighter lights in room (couldn’t read a book). Business center to allow printing of boarding passes would hav bee nice. Shower head yielded weak stream.
Excellent
8.0
Excellent
9.4
Excellent
9.7
Excellent
9.7
Pros: The room was absolutely beautiful
Cons: The construction
Excellent
10.0
Pros: Beautiful hotel. Great value for the money.
Cons: I was in a room with construction outside, but it wasn’t too bothersome.
Excellent
10.0
Pros: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!
Cons: Everything was perfect.
With a stay at The Maritime Hotel, you'll be centrally located in New York, within a 5-minute walk of Chelsea Market and The High Line Park. Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 506 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Location was excellent. Close to Chelsea Market, Art District. Easy walk to Greenwich Village and SoHo. Very clean and comfortable room; small, but standard for NYC. Nice breakfast. Very helpful and courteous staff. Will definitely return on future NYC trips.
Excellent
10.0
Excellent
10.0
Pros: Location and ambiance. Great place in historic district
Cons: The 2nd floor is WAY to close to the Friday crowds of rowdy people on the street. You are also right in the middle to 2 major late night clubs.
"Located in Manhattan, this luxury hotel is within a 15-minute walk of Wall Street and National September 11 Memorial. Battery Park and One World Trade Center are also within 1 mile (2 km). Fulton St. Station (William St.) is 7 minutes by foot and Fulton St. Station (Nassau St.) is 9 minutes. "
Overall 9.0 Excellent
Based on 431 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Pros: Location
Cons: Dirty and rundown
Excellent
8.0
Cons: breakfast area was small, cluttered and had a bad layout which made navigating the food line and seating difficult. The rest of the amenities were fine and the location is very good for dining and access to seaport area.
Excellent
8.2
Pros: Great Location! Loved the view of the Brooklyn Bridge from my terrace room. The room was clean and the bed comfortable.
"Located in Chinatown, this luxury hotel is within 1 mi (2 km) of Federal Reserve Bank of New York, Brooklyn Bridge and New York Stock Exchange. New York University is 1.2 mi (1.9 km) away. Grand St. Station (Chrystie St.) is 5 minutes by foot and Canal St. Station (Lafayette St.) is 6 minutes. "
Overall 8.9 Excellent
Based on 1,844 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.1
Pros: Everything is new. Decent quality workmanship that cuts no corners.
Cons: Getting charged for items I didn't use.
Excellent
10.0
Pros: Loved it!
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The moment you walk in the place they greet you with a smile, ask if you need anything or a drink of water. Help you with anything you want and then let you know about their rooftop bar and assist you with whatever you need. Love this place. They should pay their staff more. Rooms were beautiful and comfortable.
Cons: Absolutely nothing.
"Located in Manhattan, this luxury hotel is within 2 mi (3 km) of National September 11 Memorial, One World Trade Center, and Washington Square Park. Wall Street and New York University are also within 1 mile (2 km). Franklin St. Station and Canal St. Station (W. Broadway) are within a 5-minute walk. "
Overall 8.9 Excellent
Based on 1,113 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
7.7
Excellent
10.0
Pros: Bed was comfortable! Room was clean. Great location! Thanks for the complimentary bottle of champagne!
Excellent
10.0
Excellent
9.7
Pros: Staff is really helpful and the hotel is beautiful. We loved the lobby bar at night and had an amazing brunch on Sunday
Cons: Rooms are a little small
Excellent
9.4
Pros: The Roxy is an indulgence in the best of ways. It's charming and comfortable. Well appointed and close to transit. The staff is friendly and attentive. We only ate breakfast at the hotel, but it was delicious. We were sort of sad we went elsewhere for Sunday brunch... The spread is amazing.
Cons: There are few negatives to the Roxy, honestly. Location is good, but not great- safety was not a concern. Just don't expect to walk out the door and be somewhere, you'll need to hop the train or a cab. The space is comfortable, but the pillows (like most hotels') were worthless.
With a stay at World Center Hotel in New York (Manhattan), you'll be within a 5-minute walk of National September 11 Memorial and Wall Street. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby.
Overall 8.6 Excellent
Based on 3,573 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Okay
4.5
Excellent
10.0
Excellent
10.0
Pros: We had a wonderful stay at the hotel- It was very close to the 911 memorial and the Brooklyn Bridge where we were touring. The rooms were on the small side but very comfortable and clean and modern. All possible accommodations were even in the small space. Staff was lovely and the dining room at the top of the hotel had a great view.
Cons: Breakfast was great- food good and the views unbeatable- however the staff was little unprepared. Omelet station ran out of gas- food took a little while to get replenished - All in all everything was corrected and since we were in no hurry- it wasn't really a problem.
Good
6.0
Pros: Location was best for business.
Cons: Location
Excellent
10.0
Okay
5.7
Pros: Hotel was good but service not what was expected delay in releasing car from valet parking
Cons: Bad customer service
Excellent
9.7
Excellent
8.5
Excellent
8.0
Excellent
9.6
Pros: Modern and clean. Very secure.
Excellent
10.0
Pros: Clean rooms, the staff was incredibly helpful and very friendly (gave us an upgrade, too!), great price, rooftop restaurant/bar had great views and a nice happy hour.
Cons: There is a lot of construction near Ground Zero which can make it a little noisy during weekdays, but obviously that's not their fault and it really wasn't anything terrible. And over the weekend there was no noise at all.
Excellent
9.1
Pros: We picked the hotel because of its price and location. Very nice design, clever use of space. We had a handicap accessible room and it worked great.
"Located in Manhattan, this luxury hotel is within 2 mi (3 km) of Washington Square Park, New York University, and 5th Avenue. National September 11 Memorial and One World Trade Center are also within 1 mile (2 km). Canal St. Station (W. Broadway) and Canal St. Station (Varick St.) are within a 5-minute walk. "
Overall 8.5 Excellent
Based on 1,027 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
8.0
Pros: We spent a night in the city away from the kids for V day. The view was good. Great neighborhood. Lots of places to go to, great restaurants and shopping nearby.
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.1
Excellent
9.7
Good
7.7
Excellent
10.0
Excellent
9.7
Good
7.7
Excellent
8.8
Good
6.8
Good
7.4
Pros: Great staff nice rooms
Good
6.0
Pros: Front desk staff was great! Bathroom was spacious -- huge for NYC standards and the wall paper is beautiful! Bed was very comfortable!!
Cons: Shower curtain smelled moldy. To be a dog friendly hotel, the dog bed provided was dirty, it stunk, had cigarette burns and ultimately, my dog refused to use it. The bell hops were very snobby and unfriendly.
Good
7.7
Pros: Great location, clean, friendly staff.
Cons: Concierge service was not all that great, loud guests late at night.
Excellent
8.0
Pros: Good location in the middle of SOHO near multiple businesses. Easily accessible via subway. Attractive interior with industrial accents. International guests and staff. Good food and drink in hotel bar and lounge. Room is well appointed including a bathrobe, various bathroom products, blow dryer, well stocked minibar fridge and snacks (costs extra). Solid wifi.
Cons: The desk and chair in the room were uncomfortable. I spent the majority of my waking time in the room there on a business trip. That and there's no other space in the hotel to sit quietly. The downstairs lounge is not really a sit and linger sort of space. Plus at night the downstairs lounge and bar become a nightclub with DJ. Which is great for pleasure travelers, but is a pain for business traveling. Would stay again for fun, but not for business.
Good
7.4
Pros: This hotel has been on my list of places to stay since it opened up so I was very excited to finally get here, albeit maybe 10 yrs later... The decor was beautiful and the staff were all excellent. This includes valet and maids that you pass in the halls.
Cons: Unfortunately the state of our room was a little disappointing. We did check in early so it's possible they rushed to clean it. Our room was a roasting 78 degrees when we got there and the thermostat was clearly set to 80. The window barely opened so it did not provide much relief and switching over to AC only helped cool the room by the next morning. It was HOT and dry!!! Second disappointing thing was the used toilet paper still in the toilet. I also was challenged in my ability to flush it away, so I can see how it got left behind. Third thing was the random hair pins I kept finding throughout the room...
Excellent
9.4
Pros: Every Associate we encountered was excellent; very warm, helpful and accommodating. Our 10th floor room was cozily decorated in darker tones and neutral accents. The furnishings were appealing, well built, and fitted to the room with adequate room to maneuver throughout. The bed was extremely comfortable and we left it each morning feeling rested and recharged. The most comfortable bed I have ever slept in while traveling. The bathroom was exceptionally clean and was supplied as expected for this level of Accommodation. (I have managed hotels and know first hand that, even the appearance of clean, is impossible on white porcelain and ceramic tile. Exterior noise from inside the building went mostly unnoticed; city noise was acceptable without the a/c fan running but we set it to blow continuously and the city outside mostly faded away (A/C blew worked excellent). Amenities are as advertised; the lounge atmosphere and appearance brings to mind an image of a1920's / 30's sitting parlour - comfortable, elegant, and well suited for drinks, work, meeting a coworkers or friends. On the weekend we stayed, the lounge was fused with music of the runway, the city and SoHo. It was an excellent kickoff for our evening with friends. The location could not have been better for us; subway - entrance on same block; restaurants - all around; cabs - always;
Cons: Minibar prices were beyond excessive (I wondered if I was staying in an Airport grab-n-go) Room services prices - also excessive - (see: Oatmeal) The Following Falls Under "...if that's all he can complain about...." (these were the only negatives I could remember; most likely because they were encountered repeatedly) : The drawer-pull's on the main chest of drawers were very difficult to get a hold of. If I had long nails, or carried traditional keys, I could have hooked these without a problem; alas, neither is the case. Although the stairs were our preferred method of "up and down"; we found it challenging to get from our floor (10th), to our friends floor (7th), via the elevator. The pass key security system didn't seem to allow exit onto a floor other than our own.
"Located in Battery Park City, this luxury hotel is within 2 mi (3 km) of One World Trade Center, Brooklyn Bridge and Ellis Island. Empire State Building and Grand Central Terminal are also within 9 mi (15 km). Bowling Green Station is only a 5-minute walk and Whitehall St. Station is 6 minutes. "
Overall 8.6 Excellent
Based on 70 reviews
All
- All
- Families with young children
- Young couples
- Solo travellers
Good
7.1
Excellent
8.8
"Located in Manhattan, this boutique hotel is within 1 mi (2 km) of New York University, One World Trade Center and National September 11 Memorial. Federal Reserve Bank of New York is 1.3 mi (2.2 km) away. Canal St. Station (Varick St.) is only a 2-minute walk and Canal St. Station (W. Broadway) is 6 minutes. "
Overall 8.4 Excellent
Based on 3,352 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
9.7
Excellent
9.4
Good
6.0
Excellent
9.7
Excellent
8.0
Excellent
9.1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Excellent
8.2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
Excellent
9.7
Pros: Like location and staff are so accommodating.
Excellent
8.2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day. No magnifying mirror nor place to hang small personal laundry.
Okay
4.5
Pros: Everything their staff
Cons: We need courtesy water bottles
Excellent
10.0
Pros: The Ambiance was beautiful and the staff
Excellent
9.4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
With a stay at The Standard High Line, you'll be centrally located in New York, within a 5-minute walk of The High Line Park and Whitney Museum of American Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Overall 8.3 Excellent
Based on 2,771 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.1
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Super comfortable bed, awesome views, helpful staff, great location.
Cons: Bluetooth speaker wasn't working when we arrived but the staff replaced it pretty much immediately. Thanks for that!
Excellent
9.7
Good
6.0
Pros: Bed was comfortable. Room was small but adequate. Nice views
Cons: Night stands are sloped. Meaning drinks don't stay put. Tiny bathroom. Almost claustrophobic. Stingy with soap and lotion- replace if shen you clean and don't make me call for some. Also don't close roof for renovations without telling people in advance.
Excellent
10.0
Excellent
10.0
Excellent
8.6
Pros: The rooftop was amazing !
Cons: Was confused about the hotel facilities and how to gain access to the terrace - more info at checkin would be good
Excellent
8.2
Pros: Stayed for conference and anniversary. Asked 3 days ahead to have flowers delivered to room. Never happened. Asked day of and they would have concierge reach out to me. Never happened. Restaurant. Was outstanding. Top floor was a bunch of nobodies acting quite pretentious.
Good
7.4
Pros: Cannot beats the location! It’s very high in NYC Hot zones!
Cons: The Standard Highline review TOILET PAPER! Worst toilet paper ever!!! BRING YOUR OWN!! SERIOUSLY!!!!!! It’s like Cold War East Germany Military-grade issued!!! Single ply you can almost see through!!! If you’re not careful, you might sand off your butt or get a bad paper cut! Really for almost $400/night to have such crappy toilet paper???!!!??? (Pun intended!) Really BRING YOUR OWN TP!!! Otherwise everything was quite nice - especially the views from the room!!!
Okay
4.0
Pros: Friendly front desk staff.
Cons: $34 resort fee includes WiFi, which nearly always means they'll just take any separate WiFi charge off the bill when you leave. Not here! $19.99 daily upcharge for "fast" WiFi, and no warning whatsoever, not even when you check out, unless you ask. They took some but not all WiFi charges off. But hey, if you don't need fast WiFi or don't mind paying $54 per day for it, the hotel is great.
Excellent
8.0
Pros: The bed was OK. A bit squeaky. The hotel has a cool vibe
Cons: The rooms are small. Bed squeaky.
"Located in Manhattan, this hotel is within 2 miles (3 km) of Washington Square Park, New York University and National September 11 Memorial. 5th Avenue and One World Trade Center are also within 1 mile (2 km). Canal St. Station (W. Broadway) is only a 2-minute walk and Canal St. Station (Varick St.) is 4 minutes. "
Overall 8.3 Excellent
Based on 2,535 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great location in soho. Staff was very helpful and parking easy. The room was clean and new. A great view with very clean sheets and duvet. A good mattress Bathroom was new and clean. Room was not big but neither was the price tag. Liked it much better than the soho grand that shows it's age
Excellent
10.0
Pros: Very nice view. Very friendly environment. We asked for a late checkout and they were able to extend it up to 2pm. Thank you.
Okay
5.7
Pros: Good location
Cons: Really small towels Cleaned room at 8pm
Excellent
8.0
Excellent
9.1
Excellent
9.7
Excellent
10.0
Pros: Front desk employees were awesome and so helpful! Very minor issues (light burning out) were addressed immediately.
Cons: The restaurant attached to the hotel has no affiliation with Sheraton but we didn't like it- they were rude and took advantage of us.
Excellent
9.1
Excellent
8.0
Excellent
8.2
Excellent
10.0
Good
6.0
Excellent
8.2
Cons: The hotel just seems outdated. Needs a renovation and the lobby is super dark.
Okay
5.7
Pros: Location was close to everything. Bed was comfilortable. Amd room was clean. I
Cons: When cleaning the entrance keep the closet room closed and do not leave mop and cleaning stuff unattended in the entrance. The front desks was unorganized. No welcome hello. Overall things did not look well organized. I would exoect the manager to keep an eye on all details. Very basic bedroom decor, no drawers for storage.
Excellent
10.0
Pros: Very nice staff, clean hotel, type fancy and would recommend anyone to stay. Great area and very close to the train station.
Excellent
8.0
Pros: Friendly staff Spacious bathroom Good location
Cons: No turndown service Odd odor in the hallway, panels along floor were flaking, mid-renovation?
Excellent
10.0
Pros: Second time staying here in 3 months. Love the location and quality. Able to check in early and check out late this trip, which really helped our itinerary (was rushing into town to go straight to my workshop, so it was nice to check in quickly and be able to put bags in room instead of leaving with concierge). Also was able to upgrade to a king bed since my boyfriend came down with me last minute. Staff was super accommodating. Close to 1/2/3 and C/E trains, as well as a couple blocks from 6/N/R/Q/W trains, so it was easy to get around to east or west side. I'm a light sleeper and find these rooms to be on the quieter side (we were facing the back of hotel, which faces downtown).
Cons: No fridge in room. Definitely a business feel to hotel, but didn't really make a difference to me. In fact, I chose the Sheraton bc in NYC hotels can vary widely and I found that chain hotels give a good consistent experience no matter the location.
Excellent
9.3
Pros: Location is definitely a plus. Comfortable hotel overall
Good
7.4
Pros: really quiet
Cons: room did not get cleaned till 6
Excellent
10.0
Pros: This is a nice hotel with small but well-designed rooms and a wonderful club lounge with views of downtown NY all the way up to the Empire State Building. It's a Sheraton and really fits comfortably within the Sheraton brand - so what you'd expect from a Sheraton is all there - plus the beautiful club lounge.
Cons: If you have to park, it's expensive. We didn't have to use their service as we stayed Saturday night and you can park in NY on Sunday.
Okay
4.8
Cons: This hotel has an attitude of over pricing everything, adding on fees including tips (that frankly aren't deserved) and having a staff that doesn't do much. When I checked out the man at the desk was flat out lying to the woman he had on the phone and when he hung up I said "Well she's going to be disappointed" and he smiled and laughed. That's what you're going to get here.
"Located in Manhattan, this luxury hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. Union Square Park and Brooklyn Bridge are also within 2 miles (3 km). Delancey St. Station is only a 5-minute walk and 2 Av. Station is 6 minutes. "
Overall 8.3 Excellent
Based on 1,223 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check. All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Cons: Breakfast, Dinner. The pool is only open until 7PM. This is NYC. You know, the city that never sleeps? I guess the pool gets tired early.
Excellent
10.0
Pros: The views are stunning. The location is convenient and is near amazing restaurants and shops. Very local NYC feel.
Cons: Little hard finding the front desk (on 14th floor)
Excellent
10.0
Excellent
10.0
Excellent
9.1
Okay
5.4
Excellent
10.0
Excellent
9.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.4
Good
6.5
Cons: Very loud lounge, key didn't work consistently, have to go up to lounge, then down to entry For millennials is the vibe
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Cons: A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Excellent
10.0
Pros: We found the staff was helpful. We liked the location. The hotel is well appointed. When we pointed out a minor problem with the elevators, we were given a 4PM checkout at no additional cost. We will dedefinitely stay there next time we come to NYC!
Excellent
9.1
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Cons: Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Excellent
9.7
Pros: I didn't do a ton of research on Hotel Indigo before booking my stay and arriving at the hotel. We were in NY for a wedding and we received a discounted room rate as negotiated by the groom. When we arrived we were pleasantly surprised. The hotel is hip and clean and in a great location. The proximity to Katz's is worth it. There is also really great coffee in this neighborhood. Try Ludlow right across the street from the hotel or Cafe Vita only a few blocks south. I would say the due to the room rate discount we were pretty lucky with the price we paid as the hotel was booking around $500 per night (their regular fee). I would say that $500 is over priced for that hotel but $350 or lower is a great deal.
Cons: Because there is a seemingly popular bar on the 15th floor of hotel you can run into some characters when it is just time to go to bed. Also when coming back home for the night the door man acts as security so you have to your room key on you in order to just get through the door. The receptionist warned us about this so we were prepared but I thought it was a little annoying. However as a guest of the hotel you get restaurant and bar privileges so there is no wait for you to get in.
"Located in Manhattan, this hotel is within a 10-minute walk of Wall Street, National September 11 Memorial and One World Trade Center. Battery Park and Pace University are also within 15 minutes. Rector St. Station (Greenwich St.) and Rector St. Station are within a 2-minute walk. "
Overall 8.2 Excellent
Based on 5,820 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.2
Excellent
8.2
Excellent
10.0
Pros: Clean, comfortable and convenient to everything
Good
6.0
Good
7.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Cons: Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Bed was comfortable
Excellent
9.7
Pros: Staff was very friendly and helpful.
Good
7.4
Cons: the bathroom flooded every time i showered
Good
6.5
Excellent
9.7
Pros: I liked that the beds were extremely comfortable, the bathrooms were beautiful. The staff were very nice in giving directions and staying on the phone to help me, I was traveling from Seattle. You're close to JFK by taking the A from Fulton street subway which is close. Cons, the hotel has 50 floors and only 3 elevators, long wait at times not such a big deal. And there's no microwaves of fridges so it's not an extended stay Overall if you are here for business or a short stay this is a great hotel. It's not too loud outside either
Excellent
9.4
Pros: Very nice stay. Almost my dream hotel room.
Cons: The vendor machine at 10th floor doesn't work.
Excellent
10.0
Pros: The location was great! Everything was at walking distance!
Cons: The check out too early!
Excellent
10.0
Excellent
10.0
Good
6.5
Cons: A little noisy at night with doors slamming. Cramped room.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: Really impressed with the smart, switched on staff. Just such nice people. What I liked about Holiday Inn is it felt honest, not trying to hustle a couple of dollars more out of me. Just good all around quality. For this reason I will definitely stay again.
Good
6.8
Pros: The toilet did not work and the desk sent someone up from engineering within 10 minutes.
Excellent
8.8
Pros: The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan.
Cons: The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.
Okay
4.2
Pros: Location is the best thing about this hotel. Hotel was very clean.
Cons: Rooms are too overcrowded. Can barely walk around my room. Very small rooms make me feel very clostophobic. Workers misinformed me about parking and had to pay full price for parking instead of getting discounted rate.
Okay
5.4
Pros: The room was VERY small... but nicely equipped and comfortable.
Cons: ELEVATORS.... this was ridiculous.. they only have 3 elevators for 50 floors and each one hold about 4 grow adults. IF you stay here be prepared to wait 20 min for an elevator to go anywhere. Will NOT stay her again for this reason alone.
Excellent
10.0
Pros: Staff were very nice and friendly. The hotel is very centric and well located. I will definitely go back here on my next NYC trip
Excellent
8.5
Pros: Convenient and clean.
Cons: The rooms were a bit smaller than What I was use to.....but comfortable bed
Excellent
8.0
Pros: Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance.
Cons: The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!
Okay
4.8
Pros: The view from my room
Cons: The smoking floor, the wake up call that never happened, the false advertisement for valet parkind.
Excellent
10.0
Pros: We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.
Excellent
9.7
Pros: King bed room on 39th floor at Holiday Inn Express located at 99 Washington Street in the financial district of New York City. Room was small but cozy with a comfortable king sized bed, a medium sized flat screen TV, good towels (not the scratchy thin kind you sometimes get at lesser hotels) toiletries (shampoo, conditioner and lotion). Plenty of outlets to charge whatever devices you may have and our room had a nice enough view too. Friendly staff. When checking out, we asked the desk woman if we could possibly leave our duffel bag while we walked around the city for a while and she was very accommodating with a pleasant smile and demeanor. My wife and I agreed that she seemed like the perfect employee as you'd see in a commercial. Smiling genuinely, appearing very neatly dressed and helpful to customers. Job very well done.
Cons: Noise outside our room door. The ice machine was right by our door as were other room doors. We very clearly heard someone getting ice as if they were in our room with us and we heard a couple speaking as they entered their very nearby room but each incident occurred only once so it didn't really bother us or take away from our otherwise very good experience.
Excellent
10.0
Pros: I enjoyed the modern room style and the view of the city.
Good
7.4
Pros: Price was good
Cons: The bed was not the best.
"Located in Manhattan, this luxury hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. National September 11 Memorial and One World Trade Center are also within 1 mile (2 km). Canal St. Station (Lafayette St.) and Canal St. Station (Broadway) are within a 5-minute walk. "
Overall 8.1 Excellent
Based on 139 reviews
All
- All
- Families with older children
- Families with young children
- Young couples
- Couples
- Groups
- Solo travellers
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
8.2
Excellent
8.0
Excellent
9.4
Excellent
8.0
Pros: Look and feel of the hotel. Love the front courtyard. Although we did not have a chance to eat in the restaurant, the area looked amazing.
Cons: The stay was overall good. The room was a little late in being available but that happens. The front desk staff was ok. Not overly friendly or warm but certainly not rude or short. iPhone dock was a bit old. Should at least have adapters for newer iPhones.
Excellent
10.0
Pros: I used to live in the neighborhood- so it’s perfect for visiting and going to my fav haunts. The NoMo is always nice and clean, great views, quiet but close to the action. The staff is always nice and I feel secure with security/ doormen present in the lobby. Bar has a cool vibe. Will be back again.
Cons: $19 avacado toast!! Whaaat?
Excellent
10.0
Pros: Good stay great room and great location. Also a really beautiful hotel
Cons: We had some annoying check in issues but all was resolved eventually
Excellent
9.4
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
9.7
Pros: Great location and design. People very warm and great value
Cons: Size of bathrooms
Excellent
9.1
Pros: The restaurant on site is very nice and fun for weekend brunches.
Cons: Rooms are very very tiny.
Excellent
10.0
Pros: Outstanding and very helpful staff. Quiet location like a boutique hotel.
Excellent
9.7
Pros: Quiet street Contemporary style Chandeliers in the restaurant. Sitting areas in both restaurant and bar Blue and white color in rooms Big full length mirror in bedroom. Shower only Wall of windows All of the staff were incredibly nice!
Cons: Cab fare from Soho to uptown
Okay
5.7
Pros: Clean
Cons: The "Deluxe" king room was anything but Deluxe. The bed had drawers sticking out past the mattress by 5+ inches and had very sharp edges. Within 2 minutes of trying to go to the other side of the bed, the sharp edge ripped through my sweats and punctured my calf. With blood running down my leg, the manager said they couldn't comp me any food or hotel amenities just because I "bumped" into something.
Good
6.8
Pros: I have read other posts, but my mattress was old and baggy!! Maybe they didn't change them all!! Location is excellent but that is all.
Cons: Mattress.
"Located in Midtown, this luxury hotel is within a 15-minute walk of Times Square, Radio City Music Hall and Intrepid Sea, Air and Space Museum. Rockefeller Center and Grand Central Terminal are also within 1 mi (2 km). 49th St. Station is 7 minutes by foot and Times Sq. - 42 St. Station is 7 minutes. "
Overall 8.1 Excellent
Based on 2,725 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.6
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Excellent
10.0
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
Excellent
9.1
Excellent
10.0
Mediocre
2.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Cons: Can't say anything bad about this booking.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Cons: Front desk staffs
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
Okay
4.5
Pros: Nice hotel friendly people
Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Excellent
10.0
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
Good
7.1
Pros: for the buffet breakfast they write down 18% tip???
Good
7.4
Pros: Great room, great view
Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities. Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.
Excellent
8.0
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Cons: WiFi wasn't free unless you sign up to rewards club.
Excellent
10.0
Pros: Loved the location, quietness, cleanliness and courteous staff
Cons: Paying for wifi
Excellent
8.8
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
Excellent
10.0
Pros: Amazing room, location and staff.
Cons: Nothing
Excellent
10.0
Pros: It was clean
Cons: Nothing
Excellent
10.0
Pros: Room was very clean. Great staff. Great amenities. Close to all restaurants/bars, time square, parks, etc.
Cons: Rooms were a bit outdated.
"Located in Manhattan, this hotel is steps away from The Oculus and National September 11 Memorial. Wall Street and One World Trade Center are also within 10 minutes. Cortlandt St. Station and Fulton St. Station (Broadway) are within a 2-minute walk. "
Overall 8.0 Excellent
Based on 2,728 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Mediocre
2.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Beautiful hotel. The room was clean, nice and had an amazing view of the Freedom tower! Well worth the money
Okay
4.2
Pros: The concierge was great and the views from the room were amazing. Extremely convenient location.
Cons: The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
Excellent
10.0
Excellent
9.7
Excellent
8.8
Good
7.4
Excellent
10.0
Excellent
8.0
Cons: The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
Excellent
10.0
Pros: They easily accommodated all of my requests and the staff was delightful in all of their interactions. Beyond that, the hotels looks nice, has clean facilities and has a great location next to the One World Trade Center/Freedom Tower, as well as connections to a variety of subway lines. Very convenient.
Good
6.2
Cons: Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
Excellent
10.0
Excellent
10.0
Pros: The location is very convenient, and the view is a killer. So awesome !!
Cons: With exceptional sales promotion will make people like me to travel here more
Excellent
10.0
Pros: fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Excellent
9.7
Pros: We had a good experience at the hotel. Staff was nice and rooms were very clean. Only minor negatives: Room service food, particularly breakfast, isn't really that good, which forced us to start going out for breakfast ( 3 out of 5 stars). However no worries because it's NYC so there is plenty of food around. Location isn't the greatest, but it's close enough ( 4 out of 5 starts). The 9/11 memorial is right across the street, which is convenient, but other than that, you'll generally be taxiing or ubering everywhere. My boyfriend forgot his keys and didn't realize until we were back in DC. The great news is that the housekeeper did turn in the keys, but the guy in the list and find area was being a dick, asking him the most ridiculous questions... We still haven't received the keys either. Hopefully they actually send them.
Good
7.4
Pros: The rate was great for NY. Room was clean and the bellman are always helpful.
Cons: The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Good
7.4
Pros: The location
Cons: The walls were paper thin.
Excellent
10.0
Pros: The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Excellent
8.0
Pros: The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Cons: Rooms and interiors are showing their age compared to my last visit a few years ago.
Excellent
8.0
Pros: Baggage check & location
Excellent
9.7
Pros: Clean, beautiful view, attentive staff
Cons: 20min cab ride to uptown
Good
7.7
Pros: Great view, clean rooms, very attentive bellhop and staff.
Cons: An air conditioning unit that was never able to reach the desired temp and a rattle from the unit itself all night long.
Excellent
10.0
Pros: Loved everything from staff to the fresh new high class bed sheets
Cons: 55 dollars a day to park, moved 1 bottle of champagne in the fridge and was charged 20 dollars for it, due to the sensors on the bottles, called front desk and they removed it from the bill with no issue though.
Excellent
10.0
Pros: Location was what we liked and felt vary safe at all times. The staff was friendly and the room was clean and comfortably.
Cons: The parking was a great convenince but seamed pricey when you add it to the room cost. Maby price it per visit vs per night.
Okay
4.0
Cons: The rooms had mold on the ceiling, the bathtub didn’t drain, old and dirty rooms, mattress was awful. Outrageous for a Hilton property in NYC no less.
Mediocre
2.0
Cons: We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
Excellent
10.0
Pros: I loved the staff, the room and the pool
Mediocre
3.7
Pros: Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.
Cons: There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.
"Located in Stone Street Historic District, this hotel is within a 5-minute walk of Battery Park and Wall Street. National September 11 Memorial and Pace University are also within 15 minutes. Whitehall St. Station and Bowling Green Station are within a 2-minute walk. "
Overall 7.7 Good
Based on 2,935 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.8
Pros: Restaurant served excellent Italian food. Well lolcated. In FiDi...close to subways.
Cons: Only 3 elevators for a 44 story hotel. I stayed over Labor Day weekend and only 2 were working. They had no WiFi. Took 20 min to get to the lobby...or walk down 30 flights. This is an on going problem. FaceBook reviews complain about elevator. Problems for over 6 months.
Good
6.2
Cons: I was trying to clarify why they billed me the hotel twice. Took me hours waiting on the line being redirected from one person to another ending up with the most unfriendly, not listening person ever. Very dissatisfying!
Good
6.5
Pros: Good shower, water pressure and area
Cons: Bathroom a bit tight Air conditioner was noisy
Excellent
10.0
Pros: Subway was right outside the door, a lot of food places and shops near by! Not busy and in a quiet street!
Good
7.7
Okay
4.0
Pros: The staff are lovely.
Cons: It is not clean (blood stains on the sheets and hair grease in the headboard) and there is construction outside all night and eve louder in the early morning. The hotel can't control that but it is not a comfortable place to stay.
Excellent
10.0
Okay
5.7
Mediocre
3.4
Good
6.8
Excellent
8.0
Excellent
8.8
Excellent
8.0
Excellent
8.0
Excellent
10.0
Okay
4.5
Excellent
10.0
Pros: Ok ok ok ok okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.3
Good
7.1
Good
7.4
Cons: Called all three days about the non working outlet in the bathroom. Was never fixed. Made it difficult to get ready.
Excellent
9.7
Pros: I absolutely love everything about Hilton honors.
Cons: Room service.
Okay
4.5
Pros: Bistro setting
Cons: Small rooms Elevator doesn't work In room amenities did not work Gift shop was pretty much empty
Good
6.5
Pros: very polite staff great location close to a few subway lines (0.1 miles from R line) pharmacy right next to the hotel a lot of places for shopping and fast food restaurants if you occasionally need some extra clothes(e.g. elegant short) - you have TJMaxx in 5 minutes walking distance
Cons: 3 elevators for 44 floors building are not enough (busy all the time) I had tiny ants on the floor in my bathroom.. other people probably will not even notice that..
Good
6.2
Pros: the price was good, the staff was very kind
Cons: the space was SO small!
Mediocre
3.7
Pros: Location was decent
Cons: Elevators frequently never showed up, requiring walking down 19 flights each morning. Wifi cut out multiple times. No minibar/fridge for storing leftovers/drinks/snacks in room. Shower leaked water all over the bathroom and entryway floor. Would not stay here again.
Good
6.0
Pros: Good service. Frenly staff .good value
Cons: Elevators slow.
Good
6.2
Pros: Friendly staff. Nothing to complain. Good location and easy access to go anywhere.
Cons: The water running in the bathroom when i shower, the water pressure was to strong when i was washing my hands that every time i had to clean around me the water splashing and the towels where not clean. It shounds ridiculous but it's really. I don't complain just to be a pain in the a.. but to help them fix those problems.
Excellent
9.7
Pros: The staff was outstanding.
Cons: Had a fan in the bathroom that they couldn't cut off
Okay
4.2
Pros: Staff was friendly & attentative
Cons: This Hilton Doubletree is in dire need of renovation, and not up to the usual Hilton property standards. The elevators were extremely slow to arrive and frequently stopping at floors where there were no passengers. Often, one of the three elevators was not working, causing waits of over ten minutes. Also, the room was showing it's age, with the covering on the desk chair being worn and peeling, and the hem of the widow curtain was torn. Overall, very disappointing.
Okay
5.1
Pros: Great location
Cons: Water was not working on two occasions. One of 3 elevators (in a 46 floor building) was not working causing 15-20 waits to go down/upstairs. Not a good thing when you are on the 26th floor.
Good
7.4
Pros: The staff were friendly.
Cons: Elevators could take up to four minutes to arrive at your floor.
Excellent
9.7
Pros: The room was great!
Cons: The walls were thin and could hear everything happening on the floor. The elevators took forever as well.
Excellent
9.7
Pros: nice staff...comfortable bed...efficient room
Cons: smokers hanging outside.....person vacuuming entry obviously would be doing something else
Good
6.0
Pros: The staff of this hotel was great. The bed was comfortable. It was clean.
Cons: The room was loud. Even at a high floor I could hear everything that happened outside my door or next door. Also things in the room showed wear: broken outlets and cracked tiles. The first floor entrance is confusing and gross--it smelled like damp and mold. The a/c/heater was so loud I just turned it off at night because it would wake me up.
Excellent
8.5
Pros: Excellent location: sightseeing and transportation -subways. Staff friendly and helpful.
Cons: Elevator capacity not enough especially at checkout time
Good
7.1
Pros: Location and price were great. Room was clean, well-appointed and functional albeit small.
Cons: Elevators. 3 elevators for 44 floors is simply insufficient. I had to wait for elevators every time I went down. At check out time it took me over 15 minutes and 4 missed elevators to get downstairs. I would've walked but for my 3 large bags. I can only imagine how long the waits are when one of the elevators goes down or the hotel is particularly busy.
Good
6.6
Pros: Perfect location.
Cons: The air conditioning doesn't work well. The room was 77 degrees F the entire time.
Excellent
8.0
Pros: Close to the r line
Cons: Elevator took very long, would have to wait a long time
Excellent
8.5
"Located in Manhattan, this luxury hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. Union Square Park and Bleecker Street are also within 1 mile (2 km). 2 Av. Station is only a 4-minute walk and Delancey St. Station is 6 minutes. "
Overall 7.7 Good
Based on 1,188 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Loved the room. Liked the location. Loved the shower and bathroom. Liked the minibar. Loved the bonsai tree. Liked the size. Loved the furniture. Bed was the most comfortable.
Cons: Didn't like that they didn't have a room for me the next day so I had to leave and stay at a different hotel.
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Cons: Overnight parking was $85!! I self parked at same garage for $60!
Excellent
8.8
Pros: The staff, food, vibe, smell, and the help
Cons: Valet parking
Excellent
8.5
Pros: The hotel has a modern, slightly industrial feel with cement ceilings and exposed beams, which I liked. The bathroom is similar to recently updated Hyatts but the living/sleeping space is much more trendy. I liked the floor to ceiling windows and the light fixtures. Our king suite has a great little sitting area, too. The most important thing was that the location cannot be beat. We didn't take a taxi once! There are lots of great bars, restaurants and clubs in the area but the subway stop nearby makes everything easy.
Cons: The walls don't seem very well insulated. We were woken up at 3:30am by our rowdy neighbors opening and shutting their door and talking.
Excellent
8.8
Pros: The junior suite is a fantastic value!
Excellent
10.0
Pros: Stunning penthouse. Recommended for absolutely amazing views and parties.
Cons: At times, tough to get ice up to the room as there are two elevators to the area - sometimes one could not hear the knocking. Solution, Keep the doors open so that they can walk in without difficulty.
Good
6.0
Pros: Great location and cool Disign but everything else average....
Cons: If you are traveling with a partner or maybe business then this might appeal to you but if you are traveling with children then don’t brother.... from seeing people vomit outside the hotel to noise and not much customer service this is not the hotel for family’s .....:
Good
6.0
Pros: Staff was great. Location perfect.
Cons: Cleanliness was lacking. I hate having dirt on my floors when I check in. It gives me a sense that housekeeping is not thorough and leads me to believe they skimp on other cleaning duties. There was a lot of noise outside our door. Could hear other doors being closed at 3 am. If your in your 20’s-30’s, it’s a pretty cool place. Not so much for families with kids.
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