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breakfast & computer room the room in the lobby that i was first assigned
The hotel was clean & tidy but the pictures on the web site are not a true representation. The " staff", I found the staff at this hotel rude & unhelpful & I will most definately not be staying again or recommending this hotel. I was very disapointed.
The roof terrace is amazing! The breakfast is very basic. There is no gym in the hotel.
Good, helpful, friendly staff, clean facility. Good accomoodations but room very small, so a great hotel for the money if you are only using it to sleep in. The hotel is a good value, but a a long walking distance from the main part of Soho and a $20+ cab fair into mid Manhattan.Alsoas a woman traveling alone,I was not sure about walking around the hotel after dark, so I cabbed back at night. Rooms are not well lit. As a business travller you cannot do any work in your room as it is too smallll for a desk, but the hotel has a nice lounge area with computers on a lower level. there is a very small tv in the room, they also have a large screen tv in the lounge area, where you can sit and relax, as there was only a bed in the room. It is really only a "sleeping room.
The staff were so nice. Love the roof terrace. The shower and bathroom are really good. Good size TV. The heating system was good but quite loud. Very comfy bed. Amazing location! Hated the see through glass between the bed and bathroom, really off putting, hard to get privacy with a guest! Can you add a blind? There could have been more options as breakfast, it was good but a bit boring/samey.Not much storage in the room, I had the queen room and there was not a lot of storage, it would have been very difficult with 2 people! The internet wireless connection wasn't that strong but the cable was good - it may have just been my computer. Not great value but I would love to be sent offers so that I can come again as I need somewhere that's better value. I would definitely come back if I got a good deal!
Staff extremely pleasant, competent and available. Location perfectly suites my needs. Pleasant, comfortable, and clean accomodations provided at lower cost than full size accomdations with like features. I am happy you fill (created?) this niche. NA
Everything was great, especially the location and the hotel was very new and clean. The rooms are very small, but that is just NY in general.
very clean,very good staff, very good to have continental breadfast downstairs, newspapers, very small room, could have had table or chair
Very clean, unexpectedly stylish. Single room - No room to open up luggage, no chair or table. It's not a room to hang out in (but that's not why people go to new york city anyway).
Everything. Best location, friendly and helpful staff, internet connection, cleanliness, rooftop, etc.
The hotel staff did a great job at catering to our every need. They were prompt and never seemed annoyed with our many specific requests. The room was clean, comfortable, and the rain shower was amazing. I have nothing but good things to say about my stay. I would recommend the Thompson LES to anyone traveling to New York. No complaints. Perhaps the area wouldn't be ideal for people visiting NYC for the first time, as it's a more local/less touristy area. Having said that, it is only a $10 cab ride away from Time Square, or a short trip on the subway to anywhere in Manhattan.
Staff were friendly and the room was large and comortable. Couldn't fault it.
the staff was great at suggesting places to go and places to dine. The room was clean and contemporary in style not a lot of space to put luggage, if you want to live out of it. Its best to just unpack and use the closet space
very pleasant staff- helpful with directions,charge my phone etc
Location. Design. Chic. Friendly c One loud night, Halloween weekend.
From the decor of the hotel, to the hot staff, to the art deco rooms, it was a great stay. I will definitely make this my new nyc hotel.
I was treated very well by hotel staff. There was a room upgrade available and it was given to me without asking. It's a short walk away from SoHo shops and the subway is across the street. I did not enjoy the on site restaurant (Shang Restaurant). It's was empty for the most part of the weekend and the service was a bit poor...which is odd because there were no customers.
Not at all, Room 705 was noisy. Poor service was provided.
It was an amazing room, with an amazing bathroom. Nice bed, lots of tv channels. We were taken good care off. If we needed anything they could get it. Elevators were slow.
Good location and interesting room design plus cool shower & free NY Times. Lack of replacement shampoo each day; noise Sat night on 7th floor.
Helpful, friendly staff. Great location. Spacious room with a balcony, great view of Freedom Tower and excellent temper-pedic bed.
Decent helpful staff Quite noisy
The room was beautiful and we were upgraded when they found out it was our honeymoon. Staff were very helpful and friendly. The hotel bar was great at night! All was great
Staff was wonderful able to accommodate uptown view request. Views from the hotel were lovely. Street noise, in the 16th floor and we could hear everything.
The staff were great. Starting with Elvis at the door Darnell,, Christine, Alex, Eddie, Leo & the women with the nightly cookies. The fresh baked cookies at night & the restaurant/room service food were very good. Showers & beds fine. (The sheer curtains could be laundered or replaced.)
The room is clean, the location very convenient for us, and the staff was very helpful. Not a thing
the bed was sooo comfortable, we had a 180 degree view of manhattan skyline, excellent by night. staff great and great restaurants +coffee within walkng distance.$5 breakfasts great. No we had a ball for 13 nights and would love to stay there again.
The room was large(for NYC), the bed was very comfy, and the bathroom very roomy and well-stocked. The lighting in the bathroom was terrible. One small light over mirror and light with dimmer over tub. Very hard to put make-up on!
Big rooms, looked good very nice bathroom, good for young people, popular lounge on the 1.floor,
Loved the size of the room, the steam/shower, and the wall of windows Wish there was a shade on the bathroom window, more hooks/shelves in the extra space in the bathroom (only one hook on which to hang two towels?!) How can we be green and re-use towels that can't be hung to dry? The room was a tiny bit tattered - beat up around the edges of walls, unfinished panel behind curtains, curtains hanging off hooks, but I suppose it's hard to keep up with the maintenance in NYC!
Some of the best features of the Hotel on Rivington are what make it unique - the full length windows around the room, including in the shower room were superb, and the views from the 14th floor were amazing. Also the minibar content (premium drinks and spirits) is a nice touch! Being in the Lower East Side was ideal for anyone who wants to go out and experience New York nightlife, as well as being well connected to the rest of Manhattan and Brooklyn. Very different, unique hotel, highly recommended.
The location is brilliant - right in the middle of a great scene in New York. The hotel design is fantasic with good sized rooms and wonderful floor to ceiling windows. The beds were also extremely comfortable. We didn't recieve good service. We did not have anything explained to us on arrival, but, witnessed other guests recieving better introductions to the hotel and what was available. Even at breakfast we were not told about the buffet (the more cost effective option) until the last day - by another guest not the waiter! The room was also not as clean as we epected from this level of hotel. .
We liked Blue Moon's location in a fascinating neighborhood, our spacious and comfortable room, and the historic and lovingly renovated building. Helpful staff gave us a warm welcome. This is a high-end boutique hotel at reasonable rate - a true find!
the staff were very friendly and helpful. The location was good for my purposes.
staff gave excellent recommendations for activities/meals
Boutique atmosphere, interesting art ... convenient in the area, low key. I would return. Breakfast was light on items but I'm not a big breakfast person .
Good price Tiniest thing I've ever seen. Can't turn lights off. Loud. Adjacent to loud train.
Staff, situation in NY Poor breakfast, no working internet
This hotel is everything that the description says - lovely, characterful building, comfortable bed, great shower (and a bathtub) and I was so grateful for the aircon! Many hotels turn it off when you go out and you return to a nasty hot room - not the case here! I had one of the smaller rooms, but it was still huge, and beautifully furnished. Good to have real coffee in the room too. I also loved the neighbourhood, close to Little Italy, Chinatown and the Lower East Side, there are lots of interesting things to see and do (and eat!) and it felt very safe. It was a pleasure to stay here. China for breakfast would be nice. Paper cups and plastic plates somehow didn't fit - not very environmentally friendly either. I didn't spot the juice and fresh milk for three days - maybe the breakfast area could be arranged better, or maybe I'm just not very observant!
friendly staff breakfast
Liked the atmosphere of the hotel.. artistic yet cosy? not in particular... location is a bit off from Midtown, but then again that was the reason for choosing this hotel in the first place, as we needed to get on a bus in Chinatown early next morning. Which was convenient as it was a walking distance away.
This cozy hotel was awesome--location, kind & helpful staff, etc. Was lucky to get a room with large outside terrace..perfect for a night of summer rain. Romantic!
It was convenient to what we were doing in New York on the lower East Sise. The lobby area was cold and not conducive to relaxing.
Fantastic location in the Lower Eastside as it was situated within easy walkung distance of good bars and resturants. The room was comfortable and a good size.
New hotel with small rooms, location is excellent. Would recommend hotel. Rooms are small. Would be difficult with suitcases.
Amazing quality at lovely hotel in the best area of New York! My boyfriend and I spent two nights at this hotel for Veteran's Day 2010. From the start, the reception staff was extremely polite, courteous and friendly. Because our requested room was not available, we were kindly upgraded to a king room for one night without extra charges. We stayed on the 9th and 7th floors and on both nights we enjoyed comfy, immaculate rooms and quiet views of the city- despite being in a very lively area with many nightlife hot spots. We were also made extremely happy by the iPod dock, coffee maker in the room, and free breakfast. You won't find any better quality in New York! Would definitely come back! I wish our stay was longer.
location (lots of restaurant, bars and caffes; very close to subway F), price, hotel staff; at night, it might be a bit noisy during week-ends.
great location, comfortable bed overpriced, noisy--rooms entry is right next to the elevators.
comfort of bed the area around the hotel is very dirty (NYC needs to clean its sidewalks and gutters)
I rarely write reviews but our stay at Hoilday Inn LES was perfect as it was three blocks away from my family we were visiting. We booked two rooms for the price of one boutique hotel in the neighborhood. The rooms were clean and modern. I've stayed in luxury hotels like the Ritz and boutique hotels like the Kimptons. This Holiday Inn room reminded me of the W Hotel in San Francisco (size, style, etc. less one down comforter). The staff was always courteous and helpful. Free WiFi! could use their "e-room" to use computer or print boarding passes. Free complementary toiletries if you forgot something. Air conditioner was amazing. Showers and water pressure were awesome. Room was very quiet. This will be our go-to hotel from now on in NYC.
Good location, clean room Small bed, not "king sized"
Nice staff, clean rooms in good condition. Courtyard. Subway is very accessible Bridge traffic and unattractive street area.
Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure. A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Great look, great location. Clean, modern rooms. Perfect for me Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Comfort of room. View. Restaurant. Location.
Location, appearance, friendliness of staff, and the rooftop. The fitness center was adequate and even if it wasn't, the view from there was amazing! There was great food at the hotel and all around the neighbourhood, try Wolf Nights and Tiny's Giant Sandwich Shop. We spotted a few TV and sports stars in the lobby, that was interesting...they are much uglier in person. I felt like I spent a lot of time waiting for the elevator and the complimentary coffee seemed to be a chore for the staff to deal with. Also, there was an incident when my girlfriend needed assistance with something and the concierge was skeptical that she was a guest and was very rude. Everyone else was great!
Bar Rooms ,menu
Great location. Modern & sleek design. Easy access to subways & taxis. Unprofessional staff. They were hanging out with hotel guests while on duty. Very small rooms. The bed barely fit lengthwise in the room. Couldn't even lay my bag down. Noise from street & hotel hallway, not great sound proofing in rooms.
Friendly staff No lamps, bedside tables or shelves, or closet space