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Only stayed one night to catch the train to Heathrow the next day. Great location in proximity to Kings Cross St Pancras. Trendy lobby with DJ playing on Friday night, not too loud though. Beds were great, showers were nice, all modern decor. Morning breakfast buffet in the restaurant is great. Overall it's a nice clean place to stay for a night or two. I'd be back.
Very handy for Eurostar Toweld old and hard. Shower door didn't fit well
The staff were very helpful and friendly, and the room was excellent value for what we paid. The new shower room within the suite was amazing.
Clean and functional Overheated room
I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant. I couldn't stay longer!!
The size of the Junior suite was wonderful! The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.
Architecture and Services are Excellent. Food is great. Staff is A+. Elevators need a tune up. Bathrooms are slippery.
Bar was nice Room was small and underwhelming consider g how much we paid.
The staff were absolutely first class from the moment we walked through the door from the booking in people at reception, the bar staff and chambermaids.excellent No complaints
Helpful and friendly staff.
Nice amenities. Great location. Air conditioning never cooled room completely during a warm spell.
The staff at all levels were friendly, helpful and courteous. Excellent Dark and small rooms. I would not have stayed had I realised the huge amount of refurbishment going on.
The hotel was lovely , very clean and tidy with friendly helpful staff. The room was lovely and modern. The pillows were a bit to big for me would be the only thing.
Check-in and check-out was easy and efficient 1) Bedroom sash window was loose fitting and so rattled in the wind. 2) Goods being received (or moved) below my window at 06:30. 3) Ancient 14in portable TV as far away from the bed or easy chair as it was possible to locate it.
Great room and food None
it was coveniently situated for Radisson Edwardian Hotel, which is where we needed to be that evening poor service in the bar, exorbitant charges for drinking water, spartan room and bathrom, noise in the morning from street and plumbing
Coffe In the room Sistem was down when arrival Had to wait 1 hour.
Excellent time at this hotel! Everyone was very friendly! Nothing :)
Location was convenient Was cold, old and dirty
Excellent breakfast buffet included in room rates. Hotel staff are attentive and helpful. Scoff & Banter restaurant/bar has limited dinner menu and cocktail options.
The location and cost Rooms are very small, though are typical for London. Room was on a very very noisy road and difficult to sleep
staff and dining were great. we stayed in an apt. that was roomy and clean.
Good location for transport links; friendly and helpful staff; well- equipped rooms and even standard rooms have baths and showers. The food (dinner) in the restaurant is excellent. Coffee maker far too fiddly and despite hotel now providing instructions, it still floods the wardrobe! Tv also over-complex, although good when you get to grips with it. Glass panel for shower over bath is fixed, making it impossible to reach taps etc without getting in the bath.