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City of London
Wonderful location, near the Tower Hill tube stop, and the National Rail, near the Thames, lots of food options, walk to anywhere. Room/bath clean and neat, spacious and modern. No issues, would stay here again!
Proximity to public transport and Tower Bridge. No air conditioning. Price for breakfast was what one would pay for a better hotel in the U.S.!!
Fantastic best hotel in london
excellent restaurant! highest quality Breakfastbuffet ever! great gym/spa stylish
Loved everything about this place from the super helpful and friendly staff to the pool and decor. Complimentary Breakfast was plentiful; hotel was close to the Tube. Wish the pool hours were extended for older children, as my 10 year old was limited. The meal we had in the bar wasn't great but I found that to be the case in general with food in England.
Pleasant room Our room didnt have a particularly nice view.. Outlook underground/tube train. Room was quite small compared to usual double rooms which we have stayed in.
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This guest did not leave comments about this hotel.
Nice hotel, great location, near the Tower Hill station Price is a bit expensive Room was with view to the roof of the lobby which isn't nice :-(
Public room space, sky tower lounge views. Underground garage. Small rooms, queen bed.
Location was great. Right down the block from St Pauls, walk in one direction and there is the Tower Bridge, other way has the rest of the sights. Staff was incredible. We brought an infant, crib was set up and free. Forgot a power cord and they provided one. Room was a hotel room. Paid for the bigger room with kitchenette, not very exciting. Restaurant attached to hotel was great (dinner; did not have any other meals there). Very easy to get to from the airport (Gatwick). Link stop is across the street.
The room was very expensive compared to other hotels that are better and the walls were that thin we were up all night listening to our neighbours.
Bed was comfortable and the staff was very friendly and willing to help give directions and recommendations. Breakfast in hotel lobby was not that appetizing. I would recommend finding another spot for breakfast.
Convenient central location in City of London, near to Tower, river, transport etc Very poor value breakfasts - limited choice of cereal, 'toast' more like lukewarm bread
Location not too far from center London with good restaurants and bars across the street. Bed not confortable and tv positionned at a weird location far from the bed.
The shower never drain. it was water all at your feet. The door was broken . It was hard to close. I thought the room was bigger but it wasn't. It had a moldy smell
The room had some very nice features that show they took care in the design -- things like a soft-close toilet seat and a high-quality shower. The bar on the premises was great -- we arrived hours before our room was ready, and we were able to drink cider in the bar until could check in. We had a little chat with Rob and Laura who were working at the bar; they made us feel very welcome. The location is great, near the Tower of London and close to two Tube stations to make exploring the city easy. Wifi was also great, no complaints. It was a touch noisy. We heard a lot of clomp-clomp-clomp from the room above us -- not sure if he was just a heavy walker or if there was a breakdown in soundproofing. I also heard things like a baby crying at one point. That's really the only thing that keeps this from being a five-star review all the way round. There was also a little noise from outside on Saturday night, though I feel like that's expected in the heart of London at the weekend -- white-noise generator on my phone was enough to drown that out, but not so with the guy upstairs.
Quiet location and comfortable Poor breakfast service
Very efficient and friendly reception staff. Hotel was beautifully decorated, clean and comfortable. None
Very nice look to the place, right near tower bridge, nicely stocked mini bar that was free. There was no public at reception. We had our phones but needed a set pc/laptop for a transactions we needed completed. asked on the first night, and each time we left the hotel about the laptop they have in the hotel. However they only had one, and it was with the same person for the whole of our trip. this meant that on the 3rd day with no internet access apart from our phones we had to go looking for an internet cafe. in a 4* hotel, with such a good reputation you really dont expect to have to do that.
The hotel was ideally located, aside from that it was fantastic
As this was a business trip the location was ideal as it was only 5 mins walk from where the course was being held that I was on. Also there were lots of amenities such as resturants on the doorstep. The bathroom in the room was very small. Also this aside the light for it was not very powerful and so the room was still very dark even in the daytime because there was no window. Also the shower was poor for the price of the hotel a bit of an out of date arrangement via the taps and not very powerful at all. I also was not impressed that when I arrived to check in that in the middle of serving me the phone rang and the receptionist answered it and then ignored me for 5 mins while he dealt with the call.