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Great location, walking distance to everything and a tresco right across the street. Friendly staff, very helpfu. Good wifi connection in com areas. No kitchen. Stayed for two weeks and has to either eat out or at the hostels restaurant. Not ideal when staying long period of time. Shower rooms where tiny, not much room to move. Building site outside my window, load early in the morning and late at night
Very helpfull staff and some are even french speakers. Great breakfast organisation and good choice. Nice to have a bar in the hostel for the first night ! Having a big and comfy living room would be nice.
Surprisingly comfortable youth hostel, helpful staff. Good value for money. Noisy bar but luckily our room was far away from it. Noise from other residents coming home late disturbing at night.
The place is fantastic and the staff was very kind.
Friendly and clean. Breakfast included. Cosy. Nice building.Good sound-proofing. Room too small, Lockers not big enough for small suitcase.
Toilets and showers Luggage room is not properly secured
Price Room was a bit small
Location was good. Reception staff very friendly. Breakfast was a bit like organised chaos and the kitchen and accomodation staff were very unfriendly and unhelpful. Also, charging £2 per towel per day was a bit ridiculous.
Annoying and dirty.
nice, friendly staff. Very good services.
I liked the help provided about tours and anything needed during my stay. I also like having a club and bar in the hotel it was great>
enviroment creak of the bed
friendly staff, free wifi, excellent location.
It was cheap. It was loud and smoky.
Great location Cleanliness in the bathroom quite poor, one day there was not even hot water for the shower...
The atmosphere was amazing, the common areas were decorated impeccably, the staff were genuinely friendly, and the ground floor had enough chill out/get rowdy/eat food areas that a) you could always find a space suitable for your mood, and b) the rooms stayed quiet and peaceful. Also, the number of outlets was astounding, and the WiFi excellent, even though my room was on the fifth floor. The toilets were backed up a few times. It was always fixed quickly, but the frequency of blockages was a little concerning.
Location staff No blanket
The hotel staff was very nice and helpful. The prices are the best compared with others. The breakfast was always served in time and wasperfect. Skype
the bathroom was clean, honestly didnt expect that !!! and the staff were very helpful, and the hostel in general was secure. i would diffinetly stay there again in my next visit.
The efficient re-action of the staff. The floor carpet is very dirty. The electirc plug is not enought. There are obly two plugs for 4-bed room.
friendliness of the staff, already recommended to several others
I really liked the humanity of the staff I did not like the toilets and showers were broken because
The common rooms were great. It was really nice to have the opportunity to meet new people, when spending time in the TV and internet-room, and in the kitchen. All of these rooms were newly renovated, and the self-catering kitchen was quite well equipped. I stayed in a 4-bed room. It was really small and there was barely room for one person to stand at one time. However, because you spend very little time in the room, it was good enough. The bed quite hard, but I slept well still. The bathrooms and showers were clean, but they were old and shabby, but hopefull they are planing to renovate them soon.
Fantastic location right near Kings Cross station, excellent value, great overall look and feel, very laid back & surprisingly quiet
For what I have paid,I cannot complain,I did sleep well and wake up in the morning could not complain for that The only thing I noted was when I arrived I gave my name,the receptionist told me to pay in Cash(£10) she could not take payment on the card since it was just £10,any other alternative,what if I did not have cash on
Close to tube stations in central/west London. Easy access to all of central London from here. Museums close by. Very reasonably priced. Rather noisy air conditioning in room.
Staff displayed exceptional courtesy , were very competent and helpful when fielding requests .In this group setting I found superior levels of consideration among fellow guests.. .The buffet breakfast menu is healthy and the food was good. My family have been part of Guides & Scouting movement over the years & hope to spend a couple of vacation days here in in London in 2008.. .Most of all, the facility is safe, spotless ,very central and convenient for getting around .Good people,good work. In spite of the 'no takeouts' notices ,noticed some packing sandwiches for their lunches... This must mess up the food preparation planning , is not fair for others ,leaving much less choice for..later breakfast arrivals.
Hotel staff were very helpful with arranging taxis and giving bus info and directions. The food was good and food prices reasonable. Not enough internet availability. Not enough telephone availability. Not enough showers.
It has washer and dryer facilities. Friendly staff. Remind me my time when i was living in university dorm ten years ago. The bed is a bit dirty, too many tennagers making noises at night. Water from shower is too slow.
I have been coming to B-P house for nearly twenty years, and it has always been a great place to stay. The building is well maintained and the staff friendly. The decor in the bedrooms is a little old, and the room we had cramped as there was a sofa bed in there (Rm 401).
Cleanliness of room and other facilities. Price was excellent value for the money.
Pros: nice, helpful people at the reception; very good location; Cons: not too compfortable bed; very small shower; it was quite cold in the room in November.
Central Room was cold. Breakfast choice poor
Location was great. Bathroom was very small but we knew that it was a hostel. The sheets and pillow cases were very clean but the duvets and pillows themselves could have done with replacing.
excellent location room quite cold, no tea/coffee facilities in room
Friendly and welcoming staff, location excellent, warm room and hot water. For the price very good value. Difficult to find bathrooms and toilets - should be marked on the door.
Nice friendly staff Very basic facilities, very dated and the carpets need a good clean, new towels required and cleaner linen.
The reception person from the us living in the uk (1) dirty carpet, not vacuumed, (2) minimal breakfast offered, (3) manager turned off heat in bar while I was working on my computer, (4) no light in shower room and did not bother to replace when brought to their attention, (5) housekeeping ceased after the second day, (6) had to prepay full 7 days upon check-in and had a key deposit, (7) wi-fi only available in the bar, (8) no change of linen for the full 7-day stay, (9) no change of bath towel and no bath toiletries (** this list is not a complaint, just a statement of fact **)
nothing much , honestly speaking, It is dirty and had bugs I was bitten everywhere u can think of. nothing much , honestly speaking, It is dirty and had bugs I was bitten everywhere u can think of.
No good points Very dirty. I book for a room for 2 persons. They gave me a room for 1 person with an extra-bed. Extra bed was very uncomfortable
Nada positivo, solo la ubicación Mala atención, pésima limpieza, baños compartidos sucios, habitación sin calefacción, simplemente horrible. No se lo recomiendo a nadie
Very good location! The hotel is close to three underground tube stations, Charing Cross Station, Temple Station, and Covent Garden Station. It is almost at the center of London, and serves as a good transportation hub. I didn't find any special bad points. The shower drained a little bit slowly, but the other youth hostels that I had been also had the same problem.
Nothing This hotel obviously had an S missing from the word. If there had not been a £50 deposit lost I would have relocated to somewhere else. There was no lift, 5+flights of stairs before you get to a room where the curtains are only hanging on by a couple of hooks,you were expected to make your own bed, and there were traps for cockroaches under the beds.
Great wifi. Kind front-desk personnel.
location and staff broken plug sockets, dirty floor and toilet facilities
Gd staff at check in. Breakfast staff less impressive - alth busy with lots of things ! Cleannliness no kettle or tea Worn furnishings
Great location, cheap for the area Some noise up to 3am from the inevitable party-crowd travellers that such a cheap place attacts. No hot water one day. Blocked showers one day.
Very close to the station
Very good! The recepist is really helpful and nice!
Clean and good people. Nobody disturb you.
Price, location, breakfast included Check in staff didnt have my booking, they charged me again, put me & partner in separate rooms, then found the original booking so refunded us and we had to change rooms. The beds had not been cleared from previous night and we checked in at 5.50pm
central location, bed curtains, Wi-Fi no hot water, poor Wi-Fi connection (sometimes not working at all), not working personal power outlets, not very clean
The design of the beds, the individual curtains give you more privacy than at many other hostels. Bed Bugs-- I checked out after one night!
There is no curfew, and it seemed safe and the sheets were clean. Because there is no cerfew, other guests could be noisy and disruptive late at night.
Very near Kings Cross Station Rooms were too cramped and claustrophobic. As were the common areas. Not very social
The staff is very friendly and helpfull In the night it is quite noisy
Near to the Kings Cross To crowded room and noisy environment
Breakfast, location They put a man in the room who stays regularly and is known to snore loud !!!