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The new look, contemporary design and rooms are furnished immaculately and easily one of the best rooms I have stayed at in London. I recommend contacting Guest Relations (Simonetta in particular - who is simply one of the most professional and courteous people I have ever met)prior to arrival so they can ensure an enjoyable stay. They ensure all your needs are met prior to check in.
I found the staff to be very helpful and professional in every aspect.
The location of hotel was excellent, just a short walk from St Paul's Station. The facillities at the hotel paricularly the swimming pool/spa were fantastic, we just wished we could have stayed longer.
The previous really positive guest reviews made me try this hotel and I wasn't disappointed. The location close to St Paul's is perfect, and the value for money you get at this hotel is OK for London standards. Big plus: Though the hotel is in the upper price category, they offer free WiFi. I expect this from hotels of any category nowadays, but it´s not standard (yet). The spa area closes already at 9pm, and you have to leave the building to enter the spa *brrr*. I know significantly cheaper venues that will switch on the sauna on guests' request 24/7. After an exhausting day at work that might last until 7-8pm, 9pm is just too early to close the spa.
Location and Spa A little tired in places
It's location, the size of the room and its design. Good staff too, concierge staff was very nice and useful. However, the bar staff was terrible, took forever to get any service and they did not take orders properly. Only negative of the hotel really.
I thought the hotel was beautiful. The design of the building was very impressive. I found the staff very helpful and informative. I had a very relaxed weekend away at Grange St Pauls and thought the location was perfect as it was just round the corner from the tube with only 2 stops to Oxford Circus. I think there should be swimming costumes available to buy at the spa.
We had a really comfortable room with a sofa and a view over the atrium The lifts were a real problem. There are only two and at peak times we had to wait a long time. No alternative stairs were signposted which might relieve the delays.
My room was probably the quietest I have ever had in a city hotel. The position of the hotel is good for access to the river, the St Pauls/Tower Bridge tourist interests and comfortable walking distance from the city. Although not my favourite architectural style, the steel, glass and marble style of this hotel is well implemented. My room was well equipped with electronic gadgetry from contactless door card to Ipod dock and flat screen TV with good range of channels. The brilliantly illuminated advertising display that extended the full height of the 6 floor attrium seemed an odd feature and required two layers of curtain the shield the light from my inner facing room window.
the gorgeous spa the breakfast not being included
Great room, friendly staff, right by st pauls
Excellent service, reasonable pricing. Smaller room.
The staff were very friendly and helpful. The rooms were clean and had everything we needed. The guest lounge was lovely.
location, style of hotel, helpful staff, freely available chilled water, availablity of printing facilities and internet traffic and other street noise
The room was very expensive compared to other hotels that are better and the walls were that thin we were up all night listening to our neighbours.
Perfectly located for our venue. No Forex capabilities.
the hotel was very clean and comfortable and had all comforts needed. very enjoyable stay.
Location was great. Right down the block from St Pauls, walk in one direction and there is the Tower Bridge, other way has the rest of the sights. Staff was incredible. We brought an infant, crib was set up and free. Forgot a power cord and they provided one. Room was a hotel room. Paid for the bigger room with kitchenette, not very exciting. Restaurant attached to hotel was great (dinner; did not have any other meals there). Very easy to get to from the airport (Gatwick). Link stop is across the street.
Great location opposite St Pauls Cathedral. Easy accesss to Gatwick with City Thameslink station 2 min walk Bells of St Paul's every 15 min but if you stay close, what can you expect.
The excellent location (30 second from St. Paul's Cathedral and 2minutes from the tube station), the room and the kindness of the staff.
Ideal location in Central London at a reasonable price.
Location Quick registration process Access to public transport
The location was good -- only a few minutes walk to the tube and St. Paul's is great to look at. A good selection of take away food nearby and several medium-level restaurants, too. On the weekends, quite a few things are closed in the hotel neighborhood, bacause it is primarily a business district.
Gorgeous room! The Blackfriars Underground station was steps away. The staff is incredible. Lee, the concierge, was so friendly and Francisco, the night manager, took such good care of us. The lead housekeeper was also a sweetheart!
There were bath robes in room The check in desk staff was rude
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Hotel was very near a tube station Air conditioning did not work well and hence we had a couple of sleepless nights.
Good location. Convenient to tube wherever you want to go. Starbucks acrooss.Restaurants and fastfoods nearby. Good service. Hotel staff were excellent. Very polite, courteous and helpful. Bathtub is too high.
The rooms are really big, and our son had space to run around in even with the cot being there. Very good value if you get this through a secret deal. The AC was effective. It's family friendly, and right outside a tube station. My partner said she felt the towels could have been newer, and one of the soap gel tubes was only half full. The room could do with another light.
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Everything: location, room, staff
The hotel is close to St. Paul's, the new Tate gallery, and within walking distance of Covent Garden and the theatre district.
Location The wi-fi was terrible to the point you could hardly use it.
Excellent, friendly professional staff. I would defintely be happy to stay here again.
It was well located, clean and had staff that were patient and accommodating. Had to organize the rooms because I had expected two beds in the room but got a room with 1 bed and a sofa bed. The manager was able to adjust the rooms even though the hotel was very full. The service was really great.