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I found the staff to be very helpful and professional in every aspect.
We had a really comfortable room with a sofa and a view over the atrium The lifts were a real problem. There are only two and at peak times we had to wait a long time. No alternative stairs were signposted which might relieve the delays.
I thought the hotel was beautiful. The design of the building was very impressive. I found the staff very helpful and informative. I had a very relaxed weekend away at Grange St Pauls and thought the location was perfect as it was just round the corner from the tube with only 2 stops to Oxford Circus. I think there should be swimming costumes available to buy at the spa.
Location and Spa A little tired in places
the gorgeous spa the breakfast not being included
The new look, contemporary design and rooms are furnished immaculately and easily one of the best rooms I have stayed at in London. I recommend contacting Guest Relations (Simonetta in particular - who is simply one of the most professional and courteous people I have ever met)prior to arrival so they can ensure an enjoyable stay. They ensure all your needs are met prior to check in.
My room was probably the quietest I have ever had in a city hotel. The position of the hotel is good for access to the river, the St Pauls/Tower Bridge tourist interests and comfortable walking distance from the city. Although not my favourite architectural style, the steel, glass and marble style of this hotel is well implemented. My room was well equipped with electronic gadgetry from contactless door card to Ipod dock and flat screen TV with good range of channels. The brilliantly illuminated advertising display that extended the full height of the 6 floor attrium seemed an odd feature and required two layers of curtain the shield the light from my inner facing room window.
The previous really positive guest reviews made me try this hotel and I wasn't disappointed. The location close to St Paul's is perfect, and the value for money you get at this hotel is OK for London standards. Big plus: Though the hotel is in the upper price category, they offer free WiFi. I expect this from hotels of any category nowadays, but it´s not standard (yet). The spa area closes already at 9pm, and you have to leave the building to enter the spa *brrr*. I know significantly cheaper venues that will switch on the sauna on guests' request 24/7. After an exhausting day at work that might last until 7-8pm, 9pm is just too early to close the spa.
It's location, the size of the room and its design. Good staff too, concierge staff was very nice and useful. However, the bar staff was terrible, took forever to get any service and they did not take orders properly. Only negative of the hotel really.
Great room, friendly staff, right by st pauls
The location of hotel was excellent, just a short walk from St Paul's Station. The facillities at the hotel paricularly the swimming pool/spa were fantastic, we just wished we could have stayed longer.
the hotel was very clean and comfortable and had all comforts needed. very enjoyable stay.
Perfectly located for our venue. No Forex capabilities.
The location is great, very close to the Underground, several train stations, and popular attractions. The front desk staff was excellent in handling our questions and requests. We needed to add a twin bed to our room for a 3rd guest, and they were very accommodating. The bells at St. Paul's Cathedral ring 24 hours a day, which makes it difficult for light sleepers. Fortunately the hotel can provide a noise machine if you ask.
Great location opposite St Pauls Cathedral. Easy accesss to Gatwick with City Thameslink station 2 min walk Bells of St Paul's every 15 min but if you stay close, what can you expect.
The room was very expensive compared to other hotels that are better and the walls were that thin we were up all night listening to our neighbours.
The staff were very friendly and helpful. The rooms were clean and had everything we needed. The guest lounge was lovely.
Excellent service, reasonable pricing. Smaller room.
The excellent location (30 second from St. Paul's Cathedral and 2minutes from the tube station), the room and the kindness of the staff.
Location Quick registration process Access to public transport
The location was good -- only a few minutes walk to the tube and St. Paul's is great to look at. A good selection of take away food nearby and several medium-level restaurants, too. On the weekends, quite a few things are closed in the hotel neighborhood, bacause it is primarily a business district.
Ideal location in Central London at a reasonable price.
Location was great. Right down the block from St Pauls, walk in one direction and there is the Tower Bridge, other way has the rest of the sights. Staff was incredible. We brought an infant, crib was set up and free. Forgot a power cord and they provided one. Room was a hotel room. Paid for the bigger room with kitchenette, not very exciting. Restaurant attached to hotel was great (dinner; did not have any other meals there). Very easy to get to from the airport (Gatwick). Link stop is across the street.
Location is superb, right across blackfriars tube and walking distance to numerous attractions. Lovely breakfast, welcoming staff, clean and classy. Highly recommended. Internet speed for ihg members is appalling, reminded me the early internet days. No good. Switching to the high speed requires technicians, couldn't be bothered. Did my surfing via my mobile as hotspot instead.