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Bedford Avenue, London, WC1B 3AS
0.5 km from
I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant. I couldn't stay longer!!
The size of the Junior suite was wonderful! The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.
I really liked the room, it was just enough room for the two of us, and the bed was really comfortable! :) we got upgraded to a room with a window, so that was excellent! The room smelled a bit because of the room not having a working fan after our showers, so there was a lot of condensation in the air left over.
The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help. Well the worst part of the place was probably the size of the room and the bed. I knew my room would be tiny but for the price I paid it was crazy. The room could barely fit your luggage and yourself. A constant maneuvering around everything. The bed was the worst bed I have ever slept in. Want to know what it is like to sleep on a rock or the ground? Well come to this hotel to find out. This bed was so stiff I would wake up every morning in some sort of back pain. It was ridiculous that this is possible in a modern hotel. It's a budget hotel but seriously just get a slightly softer bed as this was ludicrous.
Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho. See above.
The staff were absolutely first class from the moment we walked through the door from the booking in people at reception, the bar staff and chambermaids.excellent No complaints
Helpful and friendly staff.
Nice amenities. Great location. Air conditioning never cooled room completely during a warm spell.
The staff at all levels were friendly, helpful and courteous. Excellent Dark and small rooms. I would not have stayed had I realised the huge amount of refurbishment going on.
Excellent breakfast buffet included in room rates. Hotel staff are attentive and helpful. Scoff & Banter restaurant/bar has limited dinner menu and cocktail options.
The location and cost Rooms are very small, though are typical for London. Room was on a very very noisy road and difficult to sleep
Great room and food None
it was coveniently situated for Radisson Edwardian Hotel, which is where we needed to be that evening poor service in the bar, exorbitant charges for drinking water, spartan room and bathrom, noise in the morning from street and plumbing
Loved the location. Room was small but very comfortable. Staff were helpful and friendly Quire pricey but then it is London
Location superb! The hotel is tired and old. My room was small, tatty and very cold (wind blowing in through the old wood framed windows). I won't stay here again.