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9.7
9.2
9.2
8.2
8.0
7.9
Details
Map
Reviews
Overall
9.0 Excellent
Based on 9,404 reviews
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All reviews 9.0
-
Couples 9.2
-
Families 9.2
-
Business 8.7
-
Solo 8.9
9.7
9.3
8.8
8.3
8.3
6.7
9.8
9.6
8.7
8.2
8.1
4.8
9.8
9.3
9.0
8.2
7.9
4.5
9.8
9.5
8.1
5.8
5.1
9.8
9.4
8.5
8.4
6.8
4.6
data provided by TrustYou
"Nice building"
"Great reception"
"Professional service"
Recent reviews
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Good
7.3+Quality modern room with a great rain shower. The beds were luxurious.-Light switch was confusing. Need separate switch for the bathroom.
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Excellent
10.0+There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z-It is a bit expensive and my room was more of a regular room than a superior room
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Excellent
8.0+Great location to National Gallery, Piccadilly Square, Trafalgar Square, Buckingham Palace and gardens. Contemporary style, very comfy bed, staff polite and helpful. Free "slow" internet in the room-it was fast enough! Rain shower head.-The shower was a bit small so the splashing water would sometimes puddle on the floor. No other complaints!
AED 911+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 3,876 reviews
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All reviews 8.8
-
Couples 9.0
-
Families 8.8
-
Business 8.8
-
Solo 8.7
9.7
8.5
8.3
8.2
6.5
6.5
9.7
8.9
8.0
6.8
6.6
4.6
9.6
8.4
6.6
5.8
4.5
9.7
8.4
8.2
6.0
9.7
8.3
8.1
6.6
5.8
4.5
data provided by TrustYou
"Great view"
"Professional service"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london. no spa facilities that i was made aware of.
OK 5.7
The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.
Recent reviews
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Good
7.6+The location was excellent. The room and bathroom were very nice.
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Good
7.2+Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!
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Good
6.8+Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!-Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!
AED 889+
Details
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Reviews
Overall
8.6 Excellent
Based on 2,585 reviews
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All reviews 8.6
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Couples 8.7
-
Families 8.5
-
Business 7.9
-
Solo 8.5
9.8
9.2
7.7
6.0
6.0
6.0
9.6
9.1
7.2
5.8
5.6
5.0
9.8
9.1
8.0
5.9
5.3
4.9
9.7
9.2
6.3
5.6
5.2
9.8
9.2
8.0
5.6
5.4
5.4
data provided by TrustYou
"Professional service"
"Friendly service"
Top positive review
Top critical review
Excellent 8.8
The way I was welcomed and treated by the staff was superb. The breakfast wasn't particularly tasty (a bit cheap) and coffee was watery.
Good 6.3
Room was very quiet, despite overlooking Leicester Square. Fabulous location - very central Bed was too small - needed to be longer & wider!
Recent reviews
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Good
7.7+The service and kind staff.-1. We booked a junior suite with "great view over London" and added to our booking request that this view was of the essence. The junior suite did not have such a view and the staff told us that no junior suite has such a view. Other rooms do. We feel mislead because an important part of the reason why we booked an expensive hotel/room was the view. 2. The hotel did not answer any of our 3 e-mails over a period of 2 months. 3. We called the hotel in order to double check our reservation. The reservation was not found and the hotel would call us back. They did not so we had to call them back.
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Good
7.0+The courtesy of the staff was very good and one was made to feel nothing was a bother. The room was very comfortable.-There was a fair amount of outside street noise in the room which took a night to get used to.
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Good
7.7+Very helpful staff also in a fantastic position for restaurants and shows.
AED 991+
Details
Map
Reviews
Overall
8.9 Excellent
Based on 2,442 reviews
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All reviews 8.9
-
Couples 8.9
-
Families 9.0
-
Business 9.3
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Solo 8.7
9.7
8.9
8.7
8.7
8.2
6.3
9.8
8.8
8.8
7.2
7.0
4.8
9.8
8.8
8.7
7.6
7.3
5.1
9.8
8.9
8.9
7.7
6.9
9.8
8.7
8.6
8.3
6.9
6.5
data provided by TrustYou
"Friendly atmosphere"
"Stylish hotel"
"Clean rooms"
Top positive review
Top critical review
Excellent 10.0
Service and the personal very nice food very good Aurel & Tabita Musca Will be nice that in price of the hotel to be include free breakfast
Good 6.3
A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable. No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!
Recent reviews
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Good
7.3+The staff were A1 and very helpful and the manager Jose was very proffesional-Maybe a little too dark in the lift and l could not see the buttons to push
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Excellent
10.0+Service and the personal very nice food very good Aurel & Tabita Musca-Will be nice that in price of the hotel to be include free breakfast
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Good
7.0+Design, city center location and friendly professional staff-Internet connection ( slow ), airco on rooms did not work well
2 Spring Gardens, London, SW1A 2TS
8.1
Distance
0.3 km from
AED 907+
Details
Map
Reviews
Overall
8.1 Excellent
Based on 1,480 reviews
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All reviews 8.1
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Couples 8.2
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Families 8.2
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Business 8.3
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Solo 8.1
9.7
8.6
6.2
6.0
5.1
5.0
9.7
8.5
6.6
5.0
4.9
4.9
9.8
8.8
6.5
5.9
5.2
5.2
9.8
8.8
9.7
8.7
7.2
6.5
5.6
5.2
data provided by TrustYou
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.
OK 5.3
Location to fit my itinerary Reception and late night bar with bouncers location, layout
AED 1091+
Details
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Reviews
Overall
8.4 Excellent
Based on 1,651 reviews
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All reviews 8.4
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Couples 8.5
-
Families 8.1
-
Business 9.0
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Solo 8.4
9.6
8.8
7.8
7.3
6.3
6.1
9.4
7.7
7.5
6.1
5.7
5.6
9.6
7.8
7.5
6.1
5.7
4.8
9.3
7.5
5.9
5.7
9.5
7.9
7.2
6.6
6.2
5.6
data provided by TrustYou
"Stylish hotel"
"Wonderful sightseeing"
"Modern Hotel"
Recent reviews
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OK
4.5-Over charger $2k with a forced apology
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Mediocre
3.4+The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit.-I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.
AED 632+
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Reviews
100% verified reviews
Real guests. Real stays. Real opinions.
provided by
8.7
Review Score
Based on 7,114 reviews
Top positive review
Top critical review
Excellent 10.0
It's not a room. It's a pad. But it's ok. The location is awesome.
OK 5.4
Even in London way too much money for way to little space.
Recent reviews
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Excellent
9.4+The staff was great, especially Henri & Theo. The staff always went above and beyond to assist us! Location also was amazing; right next to Picadilly Circus, Trafalgar Sq, Leicester Sq, close to Parliament Sq, and Buckingham Palace.. Very centrally located-The rooms were very small, but it worked out really well for us since we were there only for 3 days. Didn't bother us at all.
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Excellent
10.0+It's not a room. It's a pad. But it's ok. The location is awesome.
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Mediocre
3.7+This is a no-frills property that trades off services for location. Smallest room I have ever stayed in over 30 years, 100+ properties and 5000 nights. The double room was 10x10 (feet) with no phone or closet. No laundry or room service Wake up service is a knock on the door. NOT FOR BUSINESS USE
AED 1645+
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Reviews
Overall
9.0 Excellent
Based on 1,908 reviews
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All reviews 9.0
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Couples 9.3
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Families 9.3
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Business
-
Solo 9.1
9.4
8.9
8.5
8.3
8.2
5.2
9.4
9.0
8.5
8.2
7.0
6.8
9.3
8.1
7.6
7.0
7.0
6.8
9.4
8.5
8.3
7.3
7.2
6.6
data provided by TrustYou
"Nice building"
"Friendly service"
"Stylish hotel"
AED 1906+
Details
Map
Reviews
Overall
9.3 Excellent
Based on 1,360 reviews
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All reviews 9.3
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Couples 9.5
-
Families 9.5
-
Business 8.5
-
Solo 9.2
9.6
9.5
9.5
9.5
9.4
9.4
9.7
9.5
9.3
9.2
8.7
9.7
9.5
9.3
8.6
8.5
6.1
9.4
9.0
8.3
9.6
9.5
9.5
9.4
8.9
data provided by TrustYou
"Wonderful sightseeing"
"Professional service"
"Friendly service"
AED 1770+
Details
Map
Reviews
Overall
9.2 Excellent
Based on 2,202 reviews
-
All reviews 9.2
-
Couples 9.4
-
Families 9.3
-
Business 8.8
-
Solo 8.8
9.8
9.0
9.0
8.8
8.1
6.4
9.7
9.2
8.9
8.8
8.1
6.3
9.8
8.8
8.7
7.8
7.2
6.4
8.4
5.7
9.8
8.9
8.7
7.8
7.5
6.2
data provided by TrustYou
"Great menu"
"Friendly atmosphere"
"Luxurious Hotel"
Top positive review
Top critical review
Excellent 10.0
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Good 6.5
Location and service was good Problem with the room it was very small, offered improved room after two days
Recent reviews
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Excellent
10.0+My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
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Good
6.5+Location and service was good-Problem with the room it was very small, offered improved room after two days
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Excellent
9.7+Everything-Being in a smoking floor
Details
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Reviews
Overall
9.5 Excellent
Based on 572 reviews
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All reviews 9.5
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Couples 9.6
-
Families 9.6
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Business
-
Solo 9.6
9.9
9.8
9.5
9.4
9.2
8.5
9.9
9.6
9.3
9.2
9.1
9.8
9.6
9.1
8.7
8.5
9.6
9.3
8.5
data provided by TrustYou
"Nice building"
"Beautiful architecture"
"Stylish hotel"
AED 610+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 7,016 reviews
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All reviews 8.3
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Couples 8.4
-
Families 8.4
-
Business
-
Solo 8.2
9.7
9.7
9.3
9.2
8.7
6.5
9.8
9.7
9.3
9.3
8.7
6.2
9.6
9.4
9.4
9.4
8.3
2.6
9.9
9.7
9.3
9.3
8.6
6.9
data provided by TrustYou
"Good side dishes"
"Affordable food"
Top positive review
Top critical review
Excellent 9.4
I really liked the room, it was just enough room for the two of us, and the bed was really comfortable! :) we got upgraded to a room with a window, so that was excellent! The room smelled a bit because of the room not having a working fan after our showers, so there was a lot of condensation in the air left over.
Good 6.0
The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help. Well the worst part of the place was probably the size of the room and the bed. I knew my room would be tiny but for the price I paid it was crazy. The room could barely fit your luggage and yourself. A constant maneuvering around everything. The bed was the worst bed I have ever slept in. Want to know what it is like to sleep on a rock or the ground? Well come to this hotel to find out. This bed was so stiff I would wake up every morning in some sort of back pain. It was ridiculous that this is possible in a modern hotel. It's a budget hotel but seriously just get a slightly softer bed as this was ludicrous.
Recent reviews
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Excellent
9.1+Terrific location. Knowledgeable and friendly staff. cool, funky vibe. small room (which I liked)-The cool location also meant that it was occasionally hard to sleep it night with the noise from the busy street
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Good
6.0-Small Rooms
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Good
6.0+The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help.-Well the worst part of the place was probably the size of the room and the bed. I knew my room would be tiny but for the price I paid it was crazy. The room could barely fit your luggage and yourself. A constant maneuvering around everything. The bed was the worst bed I have ever slept in. Want to know what it is like to sleep on a rock or the ground? Well come to this hotel to find out. This bed was so stiff I would wake up every morning in some sort of back pain. It was ridiculous that this is possible in a modern hotel. It's a budget hotel but seriously just get a slightly softer bed as this was ludicrous.
Details
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Reviews
Overall
9.2 Excellent
Based on 979 reviews
-
All reviews 9.2
-
Couples 9.6
-
Families 9.6
-
Business
-
Solo 9.3
9.7
9.6
9.1
9.1
9.0
6.3
9.6
9.6
9.4
9.2
9.1
6.6
9.6
9.6
9.2
9.0
8.7
9.8
9.0
9.0
9.0
8.7
data provided by TrustYou
"Good fitness area"
"Beautiful architecture"
"Nice building"
AED 1366+
Details
Map
Reviews
Overall
9.3 Excellent
Based on 1,046 reviews
-
All reviews 9.3
-
Couples 9.6
-
Families 9.5
-
Business
-
Solo 9.5
10.0
10.0
9.6
9.5
9.5
9.5
10.0
10.0
9.8
9.6
9.6
9.7
9.2
9.0
9.0
8.8
9.7
9.2
8.9
data provided by TrustYou
"Good alcoholic drinks"
"Stylish hotel"
"Beautiful architecture"
AED 1204+
Details
Map
Reviews
Overall
9.1 Excellent
Based on 822 reviews
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All reviews 9.1
-
Couples 9.1
-
Families 9.0
-
Business 8.8
-
Solo 9.3
9.7
9.3
9.3
8.9
8.0
6.4
9.8
9.2
8.9
8.7
8.1
6.7
9.5
9.3
9.2
8.1
7.3
6.3
9.0
5.7
5.6
9.4
8.8
8.1
7.8
7.5
6.2
data provided by TrustYou
"Comfortable beds"
"Very quiet"
"Friendly service"
Recent reviews
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Excellent
9.1+Excellent old school luxury with modern flourishes.-For some the slightly stiff air might prove uncomfortable.
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Good
7.1+Staff was very helpful.-Rooms and hallways in need of paint and new carpet. Room was very small. Dining is in need of rejuvenation.
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Excellent
9.7+Very friendly and helpful staff, perfect location for the West End, shops and entertainment, location location, location, fabulous bar-Small room, no view and very tight bathroom, and expensive