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Pros: Arrived on time.

Cons: Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing.

Pros: Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone...

Cons: See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again.

Cons: Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?

Pros: okayish

Cons: Delay could be complimented by faster speed

Cons: Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162).

Cons: Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get

Pros: one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude.

Cons: Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training

Pros: Good boarding, good arrival gate

Cons: Old plane, entertainment system is very old and screen bad

Pros: Crew was polite.

Cons: For such a long journey, the plane could have been nicer.

Pros: Although business was full, it was quiet. Cabin chief was very helpfull and professional.

Cons: food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep.

Pros: Seat was very comfortable, crew was very nice,

Cons: food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out

Pros: Entertainment system ok

Cons: Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people.

Pros: I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule.

Cons: I will not buy the air ticket from cheap ticket any more.