Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏
No frills airline with minimal leg room and no entertainment
I wish there was a little more leg room between the seats. The recline was good and seats overall were comfortable. I also didn’t like the 2-4-2 configuration.
The flight arrived on time. 2×2 seating meant no one needed to sit in the middle. This was a connectibf flight from Singapore and required going to 3 counters in different levels to check a golf bag
The flight crew was phenominal! We couldn't have asked for any better. They were experienced professionals.
SQ service is great as always. However, the food quality seems to have gotten a lot worse recently.
Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.
Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good
I was in a middle seat where I felt a bit too cramped otherwise the trip was good
Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
Milan airport was bad experience. They should be more polite.
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
in today's time, an airline like emirates didnt serve drinks as requested, Excuse was full flight.
Very poor boarding experience with these remote gates and buses. Also these 777s bardy need a remodeling. Entertainment is a bit laggy. Food and crew is still among the better, but they seriously have to do something with these remote gates.
I take emirates because of direct flights Otherwise no Cabin crew niot friendly and never friendly across the airlines Planes old inside not renewd .. this is not an issue The issue is the poor service
Wonderful Premium Economy experience. Felt as good as Business Class for food and entertainment. Comfortable sleeping too
I was mid plane and they were already out of the main beef entree....ugh!
Flight delayed first from bad weather, then after boarding there was a problem with the plane. We had to get off and onto another plane...connections were missed and the trip took an additional 10 hours!! Pre-paid seatting was not honored due ro last minute carrier changes. Most of the trip was on Japan Airline.
Vegetarian options should be included with every meal. Even just simple steamed vegetables and whole grains would capture a wide audience.
Great service from crews and delicious dishes, snacks and drinks. Egg tarts and local dimsum are delicious.
The experience was efficient, on time, and provided great service.
Trip was fine. My only complaint was that when the passenger in front of me reclined her seat (which was, in essence, the whole flight except landing and take-off,) it was uncomfortably claustrophobic for me and very difficult for my husband to get in and out of his window seat. Also uncomfortable to watch the entertainment because the screen was right in your face.
Crew on this flight dedicate their business class service to their high priority members. They would get priority service even the seats are behind me, and meals priority service and orders. I get the left over choices. I refused to eat because I felt discriminated, never booking this airline.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Leg room wasn't that great. Other than that it was a good flight
A lot of things Never flying with this airline again Had an emergency landing
did not get a notification about seat selection ahead of time. We didn't end up sitting together.
I was denied boarding at the Brisbane airport and it seems like I won’t get any refunds from the airline
In my return flight they couldn’t identify my ticket or boarding pass, I had to go to 3 different counters until I was able to get my boarding pass. The food was on, it was the bear minimum. They didn’t even recognise that I was a Muslim and can’t eat meat, chicken or pork. In one of the trays I believe they served me pork. The staff were very pleasant, but they need to be aware of their surroundings more carefully, one of them stuck her lower belly right into my face! I was shocked and very uncomfortable.
Overall I had good experience with China Southern airline. Nothing to claim. I hoped they could improve the meal quality that is.
Wow very impressed by the quality and attentiveness of service of China Southern. Lived the blankets! Will definitely fly with them again. Despite language barriers, a few attendants know enough English to understand our rudimentary Mandarin and respond to basic questions. Although they don’t explain the beverage and meal service on the website or ticketing documents, they offered regular beverage cart and snacks during the beginning hours and end hours of the long, transoceanic flight. A full meal at the beginning and end of the flight as well, and a midflight small sandwich (dinner roll sized) but we weren’t hungry and didn’t try that one. The expectation is that every sleeps during the middle of the flight. We were on a “redeye” departure from LAX with a morning arrival in China, so I don’t know if this service pattern is the same for other flights. The domestic flight we took from Guangzhou to Harbin offered conventional refreshments and meals like a US flight service. Note that they didn’t offer diet sodas. If you like to stay hydrated, I recommend bringing plenty of your own. It is served in small cups like any other drink. You can ask for a bottle but they’re tiny - about 6 ounces.
China Southern was not the problem. I booked my flight through Kayak and also received a booking reference and alert details regarding departure time and gate numbers… however Kayak NEVER actually booked my flight! We were stranded at the airport without a flight for a long awaited holiday!
The connection between LA and Atlanta was too much stress
Terrible boarding experience,,food is very poor that I I . Never going book this airline again.
The crew were kind, patient and responsive. The service was excellent, even though we travelled the cheapest economy class. We arrived at our destination 40 min early, which for a 15+ hour flight is a great bonus. The boarding seemed a bit "loose", but got us boarded on time, and the plane was off exactly @ 0:30 hrs.
The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.
Terrible. Not to be trusted. I missed a flight from Manila due to 3+ hours in traffic to the airport. Customer service was rude and unhelpful. I booked a new flight. The cost was steep. And on my credit card online account, Cebu Pacific charged me for two tickets, yet I'm traveling alone, one person. They are impossible to reach and pathetic customer service. My credit card company is looking into it. NEVER, NEVER fly Cebu Pacific. They will rip you off. They don't care, they don't have to. Fly another airline in the Philippines.
Most passengers going to Dumaguete early are tourists who are some booked thier ferry online. Mine was wasted because of delays cause by waiting on runway before taking off and too long before they let us go down...I could still make it in time if they let us go down early. We are just there waiting to go down the plane for 10-15mins.
We were allowed to board early, seats were spacious and we arrived early.
The seats were dirty. Food on tray table. Late on my first flight and almost an hour early on the return. My driver was unable to adjust and I had to pay for different ground transportation.
I had excellent experienced flying with Cebu Pacific on my domestic flight. However, no food and beverage serve might be due to short travel time of 40 minutes.
No entertainment and not expected. Cabin was very cold which brought the comfort score down
Your check in lines were terrible everything else was great!
flight cancelled.. booked through orbitz, yet orbitz won't handle refunds.. never use them again..
It arrived 18 minutes early. Attendant are good. For baording , they should improve especially carrying thru bus.
Super delayed. Delayed to get the bus, delayed to get off the bus, delayed to take off.
