Daily cleaning, installation of cabin HEPA filters on flights to Bulgaria
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Bulgaria.
Health Declaration Form
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Most visitors from United Arab Emirates need to provide a negative COVID-19 test result and/or quarantine to enter Bulgaria. Travelers who are Bulgarian citizens and their family members, citizens who hold permanent and long-term residency including their family members, citizens of Member States of the European Union (EU), Schengen Parties and other selected countries including their family members, persons holding a Bulgarian long-stay visa type "D", medical workers, officials, diplomats, military personnel, humanitarian workers, students, representatives of the trade, economic and investment activities and persons with essential reasons are allowed to enter Bulgaria.
Read more about travel restrictions for Bulgaria
Visitors from United Arab Emirates are not required to quarantine after entering Bulgaria.
flydubai and Emirates have waived their change and cancellation fees on flights to Bulgaria. Confirm policies on booking site.
An average direct flight from the United Arab Emirates to Bulgaria takes 14h 46m, covering a distance of 3502 km. The most popular route is Dubai - Sofia with an average flight time of 5h 25m.
The cheapest ticket to Bulgaria from the United Arab Emirates found in the last 72 hours was AED 160 one-way, and AED 1,102 round-trip. The most popular route is from Dubai to Sofia and the cheapest round-trip airline ticket found on this route in the last 72 hours was AED 1,105.
flydubai & Emirates fly the most frequently from the United Arab Emirates to Bulgaria.
Based on KAYAK flight searches, the most popular destination is Sofia (100% of total searches to Bulgaria).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Crew professional. Clean. Safety and security and health prioritized."
Cons: "food could have been better."
Pros: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Cons: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Cons: "No comments"
Pros: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Cons: "Honestly, this trip worked very fine. I do not have additional recommendations."
Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
Pros: "Crew was nice"
Cons: "Bassinet seats could be bigger for comfort with an infant."
Pros: "Good flight"
Pros: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Pros: "Great crew!!!"
Cons: "The flight is too long"
Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"
Pros: "The airplane and clean"
Cons: "The seats destination between them very small"
Pros: "Leg room and cleanlness. Polite crew members"
Cons: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Pros: "All good"
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Pros: "Super comfy seat and entertainment, plus staff super nice"
Cons: "Too long on boarding"
Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Pros: "The crew was excellent"
Cons: "being in the middle of three"
Pros: "Staff was courteous"
Cons: "My meal preference was not available."
Pros: "Food and service."
Pros: "Best business class I have ever been on. Better than most First class."
Pros: "Good food, overall good service"
Cons: "Too many security screenings including the airline’s itself.!!!"
Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Pros: "Decent leg room nice food"
Cons: "No in flight wifi"
Pros: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Cons: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"
Pros: "the attendants were always on top of things. One of best overall flights ever."
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."
Pros: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Cons: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Pros: "Everything is good thank you so mach !!!!"
Cons: "Probably the best flight crew I ever had the pleasure of being with."
Cons: "Dely to time"
Pros: "Stuardess verry nice, exceptional"
Pros: "It was not a full flight. It was ok."
Cons: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Pros: "On time, clean and joyful"
Pros: "The boarding process was simple, food was ok."
Cons: "What a terrible flight. There was absolutely no leg room. I'm 180cm but I imagine Qatar airlines have taller passengers. I understand they are trying to squeeze as much money out of their flights as possible but it was to the point of such severe discomfort that my right knee still hurts half a week later. The reason that it hurts so much is that there was a post through the right half of the leg room under my seat, which was already super limited to begin with. DO NOT GET A WINDOW SEAT, WHATEVER YOU DO. It was a 7 hour flight and I was SO MUCH PAIN. Horrific. The flight staff was rude. I will never fly Qatar again under ANY circumstances. I would rather travel months by boat, or even walk for years on end then go through that 7 hour experience. Qatar's cheapness lost them a customer!"
Cons: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."
Cons: "Maybe the food"
Pros: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."
Cons: "The crew has no control over passengers. Specifically, it is the cabin supervisors responsibility to maintain order on the flight. Everyone before boarding, during boarding and during the flight kept sitting in incorrect seats, no boarding passes checked. Felt like a zoo on the airline. Very disappointed."
Cons: "Very nice"
Cons: "No need for improvement"
Cons: "Family travellers should always be seat together"
Pros: "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
Pros: "They were very supportive.. Thanks."
Cons: "Seat was not comfortable. Push back was not working"
Cons: "More what expected."
Pros: "Great value"
Cons: "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"
Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
Cons: "Delayed my luggage. Still waiting for Emirates to call me after 2 days"
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "10 out of 10. excellent. 5 stars."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "Besides noted above the arrival on time."
Cons: "Couldn't decline the chair and cause much neck pain"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Every thing was good"
Pros: "Very Kind"
Cons: "My seat assignment"
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "Easy, comfortable, no issues!"
Pros: "Very professional and very good in customer care"
Cons: "I didn't like having to pay AN EXTRA $250 FOR A BAG!!! I will never recommend this site to my worst enemy"
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "No comments"
Cons: "No comments"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Cons: "The same comment as above."
Cons: "Staff was amazing"
Cons: "Vegetarian meal options were scarce."
Pros: "we were updated with info every moment there was a change."
Cons: "They wanted to charge me 2300 dhm for only 10 kg extra, American Airlines charge 100$ for 23 kg bag !!!"
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Pros: "Always love Emirates -- the comfort of their planes, the friendly staff, the value of the experience."
Cons: "The asian vegetarian meal was very sparse -- about 1/3 the offering of everyone else's normal meal. Additionally, the main part of the meal that consisted of two 1 inch square white bread-looking things with a jam and two small slices of cheese was not appetizing. I just know Emirates can do better."
Pros: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"
Pros: "Movie, radio, tv variety was excellent"
Cons: "The headphones did not work that great and I recommend carrying your own"
Cons: "Everything was great, service was awesome! Thanks to everyone!"
Pros: "Everything was excelent"
Cons: "I loved everything about Turkish Airlines. Their food is one of the best! You can eat it all and actually tastes good! The level of individual service, unbiased service, is amazing. The crew is polite, well kept, and dare I say very good looking. All my flights with them departed and arrived as scheduled, always!"
Cons: "I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time."
Pros: "The Turkish crew is very attentive and nice."
Cons: "Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often."
Pros: "Crew was very good and the food excellent."
Cons: "Seat space is a little small."
Pros: "Perfect was everything"
Cons: "Prices was high"
Cons: "Every stage took way too long. An hour to check in. and an hour to pass security. And the flight was obviously late."
Pros: "Not much"
Cons: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Pros: "Beautiful and clean plane. Great service. Excellent seats that become beds with sheets and full pillows and warm covers. The food selection is great and tasty."
Cons: "Nothing to complain about"
Pros: "Personal Travel bag"
Cons: "Same comment as above."
Pros: "Everything was perfect!!! I have no remarks!!!"
Pros: "The inflight entertainment."
Cons: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Pros: "My flight from Budapest to Istanbul was delayed by weather and heavy flight traffic in Istanbul. At booking time, I had only a 1 hour layover, which I commonly NEVER schedule. Upon arrival at the IST terminal gate, I exited quickly and was met at the end of the runway by a Turkish Airlines customer service rep, permitting me to transit directly to the transit lounge, rather than sending me back through security yet again. As she looked at my boarding pass for the next flight, she knew who I was and she sent me directly to the proper gate for my next flight. Turkish Airlines, you ROCK! (My bag even made the connection!)"
Pros: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Cons: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."
Pros: "Crew was friendly and helpful. Would choose Turkish Air again."
Cons: "Lost one of our suitcases. It was left in Istanbul and didn’t make it onto our connecting flight to Sofia."
Pros: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Cons: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."
Pros: "love georgia!!"
Pros: "Overall the plane was very comfortable."
Cons: "Waited on the plane to takeoff for an extra hour without explanation."
Cons: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"
Cons: "Ok service , staff were not too polite and slow with requests."
Pros: "Great short flight and we even received a meal as well as free headphones."
Pros: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."
Pros: "I am a business woman and my time is very valuable. I was supposed to fly on May 18,2017 with Turkish Airlines and my flight was rescheduled for May 19 without prior notice,call or a text message.I was driving to Miami on the 18 th just to find out my dilghtbwas cancelled.No one have me an option or asked me to reschedule.I had to fly on the 18 May and I picked this day for a reason.No one from Turkish airlines was present at the airport on the 18 May."
Pros: "The plane has a lot of restrooms"
Cons: "he crew was not available at all Time"
Pros: "it's mostly good"
Cons: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"
Pros: "The flight and in-flight services were good."
Cons: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."
Pros: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Cons: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."
Pros: "Boarding ontime and hospital crew. I appreciate and big thanks to the transfer desk at Istanbul."
Cons: "I was about to loose my walker which I was supposed to receive when I get from the aircraft in Istanbul but the lady at the transfer desk helped me find it. After I bought the ticket it was offered 24 hours later at very much Lowe price ( 25%less than what I paid for). I contacted the Turkish airlines but they never give me any credit or compensation."
Pros: "even waiting time was long but i do appreciate all the effort submitted by the airline"
Cons: "may be the free shop the turkish items was not to the same level as in local market"
Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."
Pros: "The flight experience is really good. Good leg space. Great service. Great meal, most importantly they didn't mess up veg and nonveg preferences."
Cons: "On the flight from newyork to Istanbul and Istanbul to Mumbai leg space wasn't satisfactory."
Cons: "Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore."
Pros: "Movies, food"
Cons: "Crew was too slow at times especially during cleaning, fly took forever to depart and it was hot inside the cabin the whole fly... there was only one option for dinner by the time they went to my line."
Cons: "Delay in receiving luggage ,"
Cons: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
Pros: "Even on short flights they still provided lunch and beverages, which unfortunately you don't get on such short flights (less than 60 min) with most companies. Still they maintain their service impeccable."
Cons: "I could not find a way to ask for cancellation or reschedule"
Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"
Pros: "Nothing to rave about"
Cons: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."
Pros: "On time."
Cons: "Food. Entertainment. Leg room."
Cons: "I did not like that it was a delay from 1 hour with the flight"
Cons: "This is the second time in a week Turkish Airlines are delaying my flight with no proper explanation on why this happened. Out of four flights, I had two delayed, and one was rescheduled half an hour ahead of time. Good thing I headed to the airport earlier. Turkish Airlines no more!!!"
Pros: "I liked evereting!"
Pros: "Entertainment system was newer & good"
Cons: "Not managed properly. Didn't have any food available other than veggie pasta. Pasta was dry. Servers took too long to give food or drinks."
Cons: "Healthier food."
Cons: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."
Cons: "The food maybe"
Pros: "Crew was excellent"
Cons: "The boarding process can be better handled.. it's sort of a mess"
Pros: "Good pilot."
Pros: "Service was great."
Cons: "Couldn’t download the entertainment app."
Pros: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Cons: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Cons: "We missed our connection because our first flight was late they wouldn’t do anything for us"
Pros: "The extra service and help was lovely and unexpected"
Cons: "Boarding on and off faster/ more efficiently"
Pros: "The food was probably the best meal I’ve ever had in Economy."
Cons: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Cons: "Fully booked flight. Very noisy"
Cons: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Pros: "Flight was on time"
Cons: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Pros: "- Crew service was pleasant"
Cons: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
Cons: "We couldn’t check in until 90 minutes before Departure."
Cons: "Gate agents were overwhelmed and incredibly rude. We of course didn't make connection. Lost our luggage. And now waitingbto board at 4:30 am. Just avoid. I fly a lot and they have topped my list of airlines to avoid."
Pros: "I appreciated that they didn't charge me to check in my carry on bag."
Cons: "It is sad that they could not add this flight on to my Star Alliance without my card."
Cons: "Was delayed and had to stay on the plan for more than half hour before lift off."
Cons: "The boarding,the flight attendants,the comfort,the entertainment and food"
Pros: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Cons: "Food was some kind of basic dough filled with something I couldn't recognize."
Pros: "Nice to get a meal, but don't understand why you do that when you charge extra for baggage."
Cons: "Couldn't understand attendant's announcements; too rushed + accent. Too rigid about lavatories including opening the door when people were using it."
Pros: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Cons: "There was a 45 minute delay on our flight"
Pros: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Cons: "Bag fee that I wasn't otherwise notified!"
Pros: "N8ce airline attendants and they even served lunch!"
Cons: "All was fine"
Pros: "Friendly staff, clean airplane"
Cons: "No entertainment"
Pros: "Getting food provided. After almost missing the flight it was a real bonus to find this is the only flight in years that I've taken which provided a meal. In the old days I might have complained about the quality of airline food. Now I'm just very grateful to get it! - and the quality was not bed either!!"
Cons: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Pros: "Just great"
Pros: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Cons: "I was surprised, and only for the best!"
Pros: "The pleasant manner of the cabin crew and the offering of small candies before the flight departed. A small but nice gesture."
Pros: "good service prompt take off quick disembarkation"
Cons: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"
Pros: "We had a technical problem after take off and our flight needed to return to Athens airport. The Captain assured all the pax this was not a safety related issue, and a fresh plane would be ready for us when we landed in Athens. After landing in Athens at a remote gate, we were bussed to the terminal, waited for no more than 10 minutes to another aircraft to make our journey to Paris. As we got on the bus to go to the new aircraft we were handed a letter with apologies for the disruption. In this letter we were offered a free flight anywhere within the Aegean Airlines network, valid for 12 months. I thought this was great customer recovery. The same technical and cabin crew took our new plane to Paris and we managed to make up a reasonable amount of time delay. This was an unforeseen situation handled very well. Well done Aegean."
Cons: "No entertainment"
Pros: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Pros: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Pros: "Accommodating staff"
Cons: "Chaos in the airport (where to wait in line, online check in vs drop off line etc)"
Pros: "It was fine"
Cons: "Staff is rude. We are the paying customer"
Cons: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Pros: "Border and de boarding front and back of the plane"
Cons: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Pros: "Checking was managed efficiently and courtrously"
Cons: "Everything went smoothly"
Cons: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."
Pros: "Professional, organized, clean and on time"
Pros: "Excellent service from the crew. That's about it."
Cons: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Pros: "I wish Aegean flew everywhere. Great service, AMAZING food. Great flight."
Pros: "Crew was courteous and helpful."
Cons: "Seats are cramped a bit"
Pros: "The meals are always generous and pretty feeling, nice and knowledgeable crew"
Cons: "The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all"
Pros: "Quick! Friendly! On time"
Cons: "They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers."
Pros: "No comments"
Cons: "No comments"
Cons: "We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate"
Cons: "There are no entertainment screens or outlets to charge phones. Food wasn’t good"
Cons: "Toooooo hot"
Pros: "Great service onboard"
Cons: "Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal"
Pros: "uneventful flight, good movie selection. Crew was polite and thorough."
Cons: "Very crowded. Sears are so close together. . doctors recommend getting up periodically and walking around to improve circulation. Nearly impossible with such narrow aisles and people with legs and belongings sprawled in the bulkheads. The flight attendant seemed surprised and confused when u told I"
Pros: "The best crew ever. I was impressed with this airline"
Pros: "The crew was amazing ."
Pros: "Nothing, we were two hours delayed and my baggage was lost."
Cons: "2 hour delay and lost baggage"
Pros: "Delayed four hours. Had to change planes and still wait more than an hour to take off."
Cons: "Delayed four hours. Had to change planes and still wait more than an hour to take off."
Pros: "Good price for the tickets."
Cons: "Worst airport i’ve been thru."
Pros: "The flight itself was nice and the food in Business Class was very good, especially given that it was only a two-hour flight from Moscow to Warsaw. The flight attendants were great!"
Cons: "The female Aeroflot attendant taking tickets at the gate was rude. We were the only two (2) passengers flying in Business Class, yet we were herded onto buses like cattle for a 15- to 20-minute drive out to our plane at SVO. I thought we were going to drive all the way to Warsaw."
Cons: "The sound in earphones was poor not allowing to enjoy movies/ music."
Pros: "My trip was always on time"
Pros: "Service and food, wonderful pilots"
Pros: "The seats, considering they were in coach, were comfortable and all the armrests went up for freedom of movement sake."
Cons: "The food was not great, over cooked veggies and bland. For an 11 hr flight, we were served dinner and then upon waking, served another dinner - no breakfast? The bathrooms smelled like urine even before take off. Most of the flight attendants were nice. Ours while pleasant, rolled her eyes when I asked for some wine and a glass of water, like “ugh Americans always have to be so decadent” lol, but she did serve me, so wat ever that’s worth. The movies selection was pretty limited and the system that played it was super slow and a little archic."
Pros: "Economy travelers provided with 2 hot meals, earplugs, mask, blanket, slippers, pillow. Bathrooms have toothbrush/toothpaste. Wonderful experience all around."
Pros: "Very spacious seats, good food, good time for the duration!"
Cons: "Stewardess’ were a bit ignorant and rood at times, I understand the flight was bumpy, lots of turbulence, but still not a reason for their attitude!"
Cons: "The flight from jfk to Moscow was delayed by 2h and the connection was lost in Moscow to Bucharest!! We had to stay in the airport 5h to fly to Viena and from Viena to Bucharest! They changed the flights while I was in the plane with no confirmation of the changes! KAYAK! I WILL NEVER BOOK FLIGHTS FROM YOUR WEBSITE I WILL NEVER USE YOU AGAIN! I was a very good client of you guys " you can check my name""
Pros: "Nice attendance, food"
Cons: "I got my suitcase after 4 days"
Pros: "Great level of service."
Cons: "Can't think about anything"
Cons: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("
Pros: "New sparkling clean plane, Great service, Great food! What’s not to like?"
Cons: "All was great!"
Pros: "The flight was excellent, other than it was >1 hour late."
Cons: "The flight was delayed by over one hour."
Pros: "seats were comfortable"
Cons: "my meal request did not make it to flight, and the substitute food i received was very poor"
Pros: "All went as scheduled"
Cons: "They lost one of my bags at the Moscow connection."
Pros: "friendly crew"
Cons: "very limited space, entertainment without subtitles that was impossible to hear in the very noisy cabin"
Cons: "The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me."
Pros: "I got three seats to myself! I went to sleep and no one bothered me! There were blankets!"
Cons: "No food."
Pros: "Again, the in-flight experience was pleasant. I will definitely use Aeroflot in future, and has already recommended it to my friends."
Cons: "However, the Sheremetyevo Airport could use some improvement, especially the airport space management which needs to be streamlined. First, for international transfer, a big crowd had to squeezed into a small space and wait for security check. Secondly, there are too many shops in the waiting areas, and the passengers had to compete for space and sit on stairs, while the internal air quality was quite poor which became more severe in summer. Thirdly, the toilets need a complete re-vamp. It was not a pleasant experience to use toilet."
Pros: "I am alive."
Cons: "Both flights boarded and left late, my bags got lost and the food was terrible."
Cons: "Went to find my suitcase on the baggage carousel wide open with my prescriptions missing. I need these to control my nerve pain and I cannot get them until I go back to America in three weeks. I don't know what to do. They also didn't have my vegetarian order, so I ate bread for each meal."
Cons: "Was late Food not good Screrns are so bad"
Pros: "the service, the personnel, were good."
Cons: "There was no entertainment on the plane. the food wasn't good."
Cons: "Long flight delay"
Pros: "I did not like that the ticket was cancel and I have to buy another ticket to Simferopol and the return ticket to SVO because was cancel by your company and also and they did not have any reference about your company. the only way I can fly if I buy and pay for the ticket I'm steal in Russia When I will get back I believe that you have to reimburse the payment of the ticket that I pay to you. If you like to contact me at this time to my email mariocesar2711@gmail,com By the way I have to go to Aeroflot to get my information for my fly back to NY You will here from me when I get back Mario Kucher"
Cons: "Everything was better than other airlines I flew."
Pros: "Very quick boarding, painless check in."
Cons: "Sat in plane an hour before take off, as well as an hour late."
Pros: "Service is very prompt and seats are very comfy (flew exonomy)"
Cons: "Nothing really, everything was smooth even iflying out of Uzbekistan. Aeroflot was very fair and on point to take off even with the madness at the Tashkent Airport wich I will never fly out of again."
Pros: "Aeroflot magazine is the best informative iszue among all airlines."
Pros: "Friendly staff"
Cons: "Take bus to airport Plane a bit old"
Pros: "The entertainment system and crew."
Cons: "It was delayed and very tiring"
Cons: "They didn't ship my baggage. And I had to wait for it for a couple of days. They airplane landed very fast and I it caused a headache."
Airlines flying to Bulgaria have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Bulgaria
Masks required on board, masks provided on flights to Bulgaria
Social distancing seating
Middle seats unavailable to book on flights to Bulgaria
Testing for antibodies, testing for symptoms for flights to Bulgaria
Waiving of change fees. Search flexible flights to Bulgaria