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Boarding was a mess, no one managing the queues. I got my meal as the pilot announced starting commencing descent and basic drink not available. No air bridge so takes forever to deplane the A380 onto buses.

We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane

The flight was nice and on time. The comfort can be slightly better in business class

The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep

Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them

Worst trip ever from the beginning to the end I will never travel with that airline again. I made a big mistake by not going with my regular schedule flight with Qatar airline. Even underpriced cheat me of my 134 dollars I paid for special seats and they kept my money and didn't pay the airline for the seats for me.

More leg room or a bed hahaha but in all was one of the best flys I been on

‏One of the worst flights I took in My life, delays after delays, then the AC is not working and we were living in a sauna,& we were sweating like pigs. and this even before take off. Next we arrived late one hour late, baggage claims worse than the delay itself add to that one more hour to get our luggage. I am extremely disappointed and my experience is I’m never going to fly on Emirates airline. Immigration was the only good thing about this trip. It took us seven minutes to go through to the luggage claims.

Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.

When you buy emirates you don’t expect low cost. Boarding by bus. Seat will not incline. Line before emergency exit. Eating tray hits belly (and I didn’t grow lately). Entertainment on demand by payment.

Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.

Flight was cancelled due to technical problems with the aircraft. It would be nice if SWISS would invest in new aircraft; that would for sure minimize the technical issues with (old) aircrafts.

Excellent Airline. Food, crew and comfort was perfect. Entertainment screens were old. Didn’t like them.

The seats had no space at all beyond the knees. The seat in-front literally reclined on your face, very uncomfortable plane. Was nothing like the normal SWISS experience. The food was okay but could be better.

Crew was wonderful, snacks were so good and quite a variety for free, food was mediocre, big selection of movies and they kept lavatories pretty clean throughout the flight

It was not made clear that additional passport control is needed before queueing up for boarding. The seats were very uncomfortable and cramped even for small persons. The arm rests were not fully capable of lifting up out of the way and the media controls cut-out made them even worse to lean on. Just one audio channel was working on one of our seats.

Flight was very full and we had to checkin our carry on. Stuff however promised us that our luggage will be the first one to come out and it did

Flight was late on arrival. When asked, one of the crew was not helpful with providing us information on if we could meet our transition and would only say to listen to the announcement. We nearly missed our transition because we had to race across the terminals. In addition, our checking bag did not make the transition. After making the report, no calls updating us on status were received. Provided my telephone number, but when I called they said they did not have my number. I still have not received my bag

I was sweating the whole time for 9 hrs. There are no air nozzles above the seats

So disappointed, the flight from Zurich to Sarajevo was delayed for two hours for no reason, they were also shifting gate several times prior taking off

Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.

Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again

Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.

Do I need to repeat my complaints about my lost carry on bag?

Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!

It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.

Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar

they give hard time at checking, they not allow computer bag or purse

I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.

My seat that I booked over a year ago and some other passenger was sitting in it. They said they could not walk and they would not move. I was with my young kid and the crew did nothing to accommodate that. Just disappointed that the airline accepts that excuse from a passenger.

Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.

Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work

It is much better than other airlines but not the best for the price

Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.

It was a good experience, it was just the the connecting flight after that was a problem.

Entertainment monitors did not work in the seats & it was so hot in the cabin. One of the most uncomfortable flights I've ever taken.

The flight encountered weather turbulences and it was scary at times but the pilot was outstanding! The food is outstanding! The crew was great. Only thing is the flight path map could be better (Reference: Emirates) Also would be nice to have more choice of soft drinks during the flight since it is a long flight. If the crews coming around with water instead of us going to the crew area asking.

boarding from the lagos airport is always very chaotic. The seats on the place are not comfortable (old planes are always used on this route) and the screen chargers for my phone are both not working (both seats).

The only thing that I think could be better is the baggage storage, it wasn't exactly ordered, but all in great conditions

Pretty good. I’m currently in Accra but my luggage is still in turkey so that’s inconvenient

The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.

Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight

In never flown this flight, because my flight coning from Barcelona was delayed.

Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.

Etihad flight sector is a local . .give the same quality upto destination

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

Lovely crew - comfortable journey despite it being an older plane.

Online was good boarding also but a child was crying all the way with no intervention from crew member.