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Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"

Pros: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Cons: "- on board WiFi -"

Pros: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."

Pros: "The food options were amazing and the wine was very nice!"

Cons: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Pros: "The crew was very professional and I cannot complain about that."
Cons: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Pros: "Good flight, easy check-in, direct 4 hour flight"
Cons: "Seat not inclining."

Pros: "Boarding took forever and we were an hour late"
Cons: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Pros: "Nothing"
Cons: "Not having a 3+ hours take off delay"

Pros: "Absolutely nothing"
Cons: "Everything"

Pros: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Cons: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Pros: "Crew"
Cons: "Weirds sounds near first rows -- like compressor working or something"

Pros: "Friendly crew"
Cons: "Long check-in lines Seats uncomfortable"

Pros: "I did not had a seat"
Cons: "I did not had a seat"

Cons: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Pros: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Cons: "It was hot and stuffy and dirty"

Cons: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Cons: "The flight was delayed for 40 min"

Pros: "On time without any delay"
Cons: "Satisfied"

Pros: "The crew was very friendly and helpful."
Cons: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Pros: "All!"

Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."

Pros: "Nice crew"
Cons: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."

Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"

Pros: "Cheap fare"
Cons: "No entertainment"

Cons: "It a good option, a good price, i will fly again"

Pros: "Standard service , even was late come almost in time"
Cons: "Was a bit late"

Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."

Cons: "So cheap."

Pros: "Super easy online check-in, comfortable plane, lovely crew"
Cons: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."

Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"

Pros: "Nothing"
Cons: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."

Pros: "I liked that I got to my destination in one piece."
Cons: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."

Cons: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."

Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."

Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Cons: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Cons: "The flight is late from tlv to luton and from luton to tlv."

Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"

Cons: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"

Pros: "It was simple, every thing was fast in the airport."
Cons: "Small airplane it was a bit choked."

Pros: "only good for short flights....the price.."
Cons: "not comfortable seats"

Pros: "Good comfi flight with great crew and service"
Cons: "The bus at the landing without a/c and it was hot as hell"

Pros: "Crew was great. Tight on leg room but fine for the price."
Cons: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."

Cons: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."

Cons: "on the flight back we waited in the bus for a very long time before we were taken to the plane."

Pros: "Flight was cancelled. Airport staff didn’t help at all. The air Maroc call center was not helpful either. Worst customer service ever."

Pros: "The crew was very nice"
Cons: "The price was high"

Pros: "The boarding was surprisingly fast and that was it."
Cons: "Better service ms all around."

Pros: "The crew was very tolerant and we got a meal on a 2 hour flight which was dope"
Cons: "It boarded half an hour after the delayed departure time. Plane was not made for tall people"

Pros: "Everything was amazing, Thank you :)"

Cons: "Fix the damn problem that always occur with this company from loading luggage to boarding"

Cons: "This was my worst flight experience. Our flight delayed 3 hours from JFK to Casablanca and the airline did not make arrangements for the connecting flights in Casablanca. Everyone on the flight from jfk missed their connection. This caused so much frustration for myself and others."

Pros: "Nothing"
Cons: "Extreme lack of communication about boarding. First flight was delayed and second flight started boarding and left over an hour later than scheduled, but again no communication to explain what was going on. Absolutely one of the worst flying experiences I've ever had. Would 100% NEVER recommend this"

Pros: "We never got on this flight, still stuck here in Rome"
Cons: "Why are flights overbooked ? It makes no sense to lose a full day without compensation for this"

Pros: "Nothing"
Cons: "Everything. Shame of a company."

Pros: "The plane was on time, boarding was smooth and the seats were comfortable, again."
Cons: "There was no personal entertainment system. However, they had screens fold down from the sealing and showed some cartoons and very old silent movies."

Cons: "My son got to the kiosk and they told him the flight was boarded and he missed the flight. They offered him a ticket for 380 dollars which he did not have to leave Friday two days later. Fortunately I was on the phone and bought a ticket on line. What can be done? Why must we pay for others mistakes"

Pros: "Great seats with ample space! Crew was very attentive."
Cons: "Boarding seemed bit chaotic ..... no onboard entertainment ."

Pros: "Flight on time. No turbulence."
Cons: "No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old."

Pros: "I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim."
Cons: "Thankfully, nothing bad to report."

Cons: "This flight was excellent, but the in the flight from Monrovia to Casablanca the Captain was smoking in the bathroom!!!! That’s insane...."

Pros: "Plane had plenty of space, had 3 seats to lay down and sleep Brought my own food, was good decision Smooth flight"
Cons: "Personal TV broken, limited communication during delay at gate and before takeoff."

Cons: "It was my worst flight , I had arrived at the airport at 5h 30 am and the boarding was at 11am ,"

Cons: "Flight was overbooked. Had an issue getting my ticket 2.5 hours prior to schedule flight departure. Flight was originally scheduled to leave at 4:30. It was first delayed to 8:50 p.m. Then further delayed to 10:00 p.m. Plane left Casablanca much later than 10:00 p.m. which caused a very late arrival to IAD airport, 2:30 a.m. Boarding was a disaster. Stayed in line for over an hour not knowing if the plane was going to take off from Casablanca. No water was distributed and no communication was shared with the passengers until the crew announced boarding."

Pros: "Nothing"
Cons: "Late, no explanation why, missed international connecting flight"

Cons: "2 hour delay in departure without explanation."

Pros: "Great Service"

Cons: "My flight from Casablanca to Dulles arrived 4 hours late, close to midnight instead of 8.15pm even though the flight took of on time a little after 7pm Casablanca time. What went wrong? Was the arrival time printed incorrectly on the itinerary? This unexplained delay/error caused a lot of distress for the loved ones waiting at the arrival gate for 4 hours."

Pros: "Crew was very nice and helpful. Food was better than usua Royal Maroc food. Overall good experience"

Cons: "Breakfast was poor Service was poor"

Pros: "Nothing"
Cons: "I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again"

Pros: "The crew."
Cons: "Everything else. Avoid this Airline if you can."

Pros: "The staffs and crew were lovely. They were polite and did their jobs the best they could with the worst provisions ever."
Cons: "The fleet was outdated and uncomfortable. The food was tasteless and undercooked, the boarding process was tedious and unorganized.......it was bad."

Cons: "They cancelled our reservation the day before our flight for no reason, without notice, and didn't explain why. We had to fight literally an hour before take off to get our seats back. They didn't extend an apology or even an explanation as to why the airline simply cancelled our reservations which we had paid for over an month in advance. During all 4 legs of our trip (N.Y. to Casablanca; Marakech to Fez; Casablanca to Lisbon; and Lisbon to N.Y.) customer service was extremely slow and poor, many of the staff members seemed to not like their job because of how unpleasant they were. The breakfast is three different types of carbs and no nutritional value. I will never fly the so-called 'Royal' air Maroc again. Very unprofessional staff."

Cons: "Transit is too long."

Cons: "Nothing, it was fine. Comfortable. On time. Food was only ok."

Cons: "The airline lost my baggage for four days, had no explanation and no idea where it was. Despite being told they would follow up with me I had to call over and over each day as I was getting no info. Eventually, they came to deliver the bag but tried to give me someone else's bag. Apparently, they had given my bag to someone else! By the time I located my possessions this debacle had caused a number of other problems. Would never use this airline again."

Pros: "Nothing"
Cons: "Bad food. Uncomfortable seats. They gave us as a familly different seats and separated ones than what was picked. They lost our baby stroller"

Pros: "Courteous"
Cons: "Boarding took forever"

Cons: "The stuff didn't treat people good but not rude , as we waited in Casablanca for 1:30 hr late . At leat any one my sorry for being late but we didn't found such kind of apologize ."

Pros: "The flight was on time. Enough space to stretch my legs."
Cons: "The food is awful"

Cons: "There is no entertainment"

Pros: "Nothing."
Cons: "The crew, ground staff at the airport and the managerial staff are the rudest i have ever seen. They are not apologetic for delays ,flight postponements and any inconviniences they cause to passengers. I literally had a screaming fit to get some service."

Pros: "food is super!!! bravo"

Cons: "Being herd like animals"

Pros: "The food was just okay."
Cons: "Boarding at CMN was the most disorganized mess I have EVER seen with people just jumping in wherever they felt like it and the gate attendants chatting, giggling and taking their time. The air on the plane was not up enough so it was incredibly HOT the entire flight. In fact, there was a baby across the aisle screaming the entire flight because she was overheating. The crew did nothing to help the situation and were only around to deliver food/drinks and that was about it. There was no entertainment so that made the flight even more unbearable. I have asthma and am allergic to cigarette smoke and someone was CLEARLY smoking on board the plane somewhere but the crew did nothing about that either. The crew was significantly more rude on this leg from CMN to CKY and I am not sure if they feel this is acceptable because of their destination but I can tell you that it is NOT! Everyone on board is a paying customer and deserves the same respect. Also, please do not assume that everyone on board speaks the same 2 languages."

Cons: "40 minutes delay and it smelled like someone was smoking in the back of the airplane."

Pros: "Customer service was the worst I've ever experienced"

Pros: "The fact that at least one 23 kg check in luggage is allowed for any person, is a luxury. That was awesome to know I won't face more fees just for traveling with enough personal items for the trip. Not every flight or carrier provides food or refreshments either, perhaps to safe money, but when the customer experiences services like those that are provided in Royal Air Maroc, they will continue to come back and support the company, even when prices might go up a bit higher. People in general want to be treated with respect and I feel like each person in my flight received that. Thank you for a calm and safe experience."
Cons: "Getting to the airport in Casablanca is a challenge in itself, and I am used to rude or judgemental comments in Arabic when I am a single female traveler, but I do wish that during the boarding and unloading process, that judgmental comments from airport security be kept polite, discrete or silent. I felt like my check was more extensive then necessary."

Pros: "The main dishes served onboard were very good; it helps that tajines are well suited to reheating."
Cons: "Flight was delayed over an hour, but status updates weren't very well communicated. Cabin cleanliness was not great on both flights we took."

Cons: "The boarding process was very chaotic. And my row had a chair that was completely broken. Plane needs updates."

Cons: "2 hour delay in take off due to air traffic...no planning???"

Cons: "We were denied boarding passes when we arrived *before* the boarding desk closed according to the Air Maroc website (45-50 minutes before take-off) but *after* the local employees like to close the desk (60 minutes). None of the employees denied what was on the website, or that we were there 56 minutes before the flight took off. They nevertheless would not let us check in, and our vacation was ruined. We had to buy last-minute flights to avoid missing our trans-atlantic return home. We received zero compensation, nor any acknowledgement that they had wronged us, but the next day the changed the website! Filing a dispute, but I assume it will be ignored."

Pros: "The plane was at a comfortable temperature throughout flight."
Cons: "AirMaroc provided midocre service. The plane was old and outdated. There was ABSOLUTELY NO in flight entertainment. They had the big TV screens hanging from the top of the plane but no movies were played (on the way there and back). They changed my flight time twice from when I bought the flight to when I left, which disrupted my whole travel planes when arriving to Montreal. In addition, the night before my departure they emailed me stating that my flight had been canceled. When i called costumer service, they stated that they had no idea what I was talking about. The company is disorganized. The plane was full to capacity and as a result my whole party (5) was not stead together nor were there any attempt to fix that for us even when we asked several employes. Overall, i would not fly or recommend Royal AirMaroc"

Cons: "Crew opens toilets when locked without knocking. Flight added an extra stop without warning. Aircraft change meant no entertainment."

Pros: "nothing"

Pros: "Crew was good, cheap price"
Cons: "Rough landing, and very poor luggage service upon arrival"

Pros: "Flight was on time."
Cons: "Check in line was very long and boarding was very unorganized."

Pros: "Nothing"

Pros: "The price was good"
Cons: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."

Cons: "Because of health reasons, we wanted to cancel the flight but there was no such option. berkanbaykam@hotmail.con"

Pros: "Good value/price ratio."

Cons: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Cons: "Staff smile more. More room."

Pros: "The flight was very uncomfortable and dirty"

Cons: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Pros: "Free cup of ice."
Cons: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Pros: "The price. It was cheap this time around."
Cons: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."

Pros: "Comfortable flight"
Cons: "No food"

Pros: "Easy check-in with great allowances for hand baggage and checked baggage."
Cons: "Flight was delayed slightly but probably not the fault of the airline."

Cons: "seats are not comfortable at all"

Pros: "Got to Barcelona eventually"
Cons: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."

Pros: "nothing"
Cons: "everything"

Cons: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"

Pros: "The tickets were relatively inexpensive."
Cons: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."

Pros: "Good"
Cons: "Not bad"

Cons: "Pegasus cannot fly without a dalay of at least 1 hour !!!"

Cons: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."

Pros: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Cons: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Pros: "Getting off the plane"
Cons: "Not enough leg room for the over 6 footers"

Pros: "Cheap Air ticket"
Cons: "Seats are not comfortable."

Cons: "No AC in both aircrafts!"

Pros: "nothing."
Cons: "everything"

Cons: "Every service bad"

Pros: "Did not like anything about it,"
Cons: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"

Pros: "Nothing"
Cons: "We were delayed 7 hours without any explanation or compensation or apology."

Pros: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."

Pros: "food that we bought was ok Fast boarding on time departure nice crew"
Cons: "really narrow seats no options to lower the back of the seat Water cost money no TV"

Cons: "The boarding staff not helpful at all for bags and for the seats. The crew was very bad talking she was very bad. The meals were not as expected.. Very poor trip. It is different at all of the going trip!"

Pros: "Nothing"
Cons: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"

Pros: "Absolutely nothing"
Cons: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."

Cons: "At check in staff did not know that I had 20 kg baggage allowance"

Pros: "Efficient and polite crew, nice flight, nice take off and landing."
Cons: "Delayed for 30 minutes."

Pros: "Reasonable for the price paid"
Cons: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."

Pros: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"

Pros: "Flight was on time and luggage arrived. No problems!"

Pros: "The seats are not narrow."
Cons: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"

Pros: "Staff was super friendly and efficient."
Cons: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."

Cons: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"

Pros: "I never made this trip due to Pegasus delays - see above"

Cons: "Delay. No apologies not even one."

Pros: "If all you care about is price, then this is the way to go"
Cons: "flight was late, Istanbul airport has limited wifi (have to buy 30 euro at restaurant to get access)"

Pros: "Flight delay was for 50 minutes..."
Cons: "Respect you flights timing.."

Cons: "2 hours delay"

Cons: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."