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My experience with Emirates was very disappointing, particularly in how the disruption to my journey was handled. My connecting flight in Dubai was cancelled and I was provided overnight accommodation, but I was not advised that leaving the airport could affect duty-free items I had purchased at my original departure airport. When I returned for the rescheduled flight, the alcoholic beverages were confiscated. I was then initially refused boarding for my rescheduled flight, although this was eventually resolved. Onboard, I was allocated a next to a passenger who repeatedly shouted throughout the journey. I asked the senior cabin crew member to move me to vacant seats at the rear but was told they were reserved for crew. The same seats were only offered to me towards the end of the flight, when moving was of little benefit. I appreciate the hotel accommodation provided after the cancellation, but the overall handling, communication and customer service fell well below what I expected from Emirates. What began as a flight cancellation became a series of unnecessary inconveniences, financial loss and an extremely uncomfortable journey.

Good service. I wish there was more legroom. The food could be improved with additional options.

Everything is smooth and good. While cabin crew didn't wake me up for food. When I got up I asked for my meal then they simply replied I was sleep due to that reason they did not wake me up. In that case I suggest they must keep stickers to place on top wake up or DnD.

It was very exlent flight and thanks a lot kayak

As always Emirates is always dependent on the crew you get on the day and today was a good one. Everyone knew what they were doing and gracefully without hesitation . Great conversation all round even about the food and wine.

Very bad service and food variety will never come back again

Flight was cancelled without notification. Information on flight status was not available on Emirates's website.

Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.

My baby was with me it was really good experience with emirates

Fantastic as ever. Great staff super catering and excellent service.

This flight was on time but since I missed the connecting flight I didn’t get my seat upgraded I paid for

love the crews and my only problem was the delay at Frankfurt was very bad. I have travelled with Lufthansa for over 30 years now and this was cost me some planned business appointment

Good legroom. Attentive crew. Wine quality poor, you can do better

Not a great experience. Food was very poor. Overall experience was mediocre to poor.

I liked the crew services inside the flight, but not the one checking me in. She was not nice, a very bad listerner, and arrogant. More listening to understand the customer's problems would help.

Boarding pass could not be used in normal way due to reasons beyond my knowledge, there was argument for 3 hours and the whole episode was miserable specially when you are traveling with 83 yr old sr ctz in such long hall flight. Air india should be avoided if possible, Lufthansa should take a note of this harassment

Flight was canceled at 11th hour and rescheduled to different airline . Still waiting for a refund on baggage opted with Lufthansa.

I wish the seats and entertainment could have been better

The economy plus seating was very comfortable. Flight was not stressful.

I paid over $1500 for the flight. I requested a refund, but all they gave me in return was $100.

The plane was too hot inside. There was no entertainment and we had to sit on the plane for one hour before takeoff. There was no free wifi.

https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs

Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.

Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe

I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁

The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.

Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain

There is no usb for charging the phone you should provide the water

Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option

Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.