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Cons: Asked for water 2 x with none ever brought

Pros: Very good value for money.

Cons: If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good.

Pros: Crew good and friendly

Cons: Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Cons: Offer drinks besides a bag of water and juice

Pros: Exceptional crew, as expected

Cons: Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed

Pros: Flight was canceled without notice

Cons: Need to invest in new seats

Pros: Tooth paste and brush that airline gives out is amazing. Food is delicious

Cons: It left at a bad hour of the day

Pros: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.

Cons: Cabin temps could have been a bit cooler for sleeping.

Cons: More space between seats

Pros: On time

Cons: Food abd more comfort flight

Cons: I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!

Cons: They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all.

Pros: Took off on time

Cons: Chairs

Pros: Crew was good

Cons: Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time.

Pros: Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this

Cons: Good food. And not crowded passenger in the bus going to the plane

Pros: They are not as bad as their reputation states

Cons: Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight

Pros: Not much really

Cons: Delayed departure; departure fate kept changing; long time waiting on the bus

Pros: Boarding process was very fast and crew were highly helpful

Cons: No entertainment in the flight No screen !!!!

Pros: Food was wonderful. Seats in Crown class were very comfortable. Crew was excellent.

Cons: Avoid flight delays in the future and respect the flight schedule

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Cons: Food

Pros: in flight entertainment

Cons: dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

Pros: Nice flight and Comfortable

Pros: Very professional !

Cons: The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad.

Pros: Crew

Cons: Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey.

Cons: Vegetarian food. 30% of people are vegetarian

Pros: It was ontime

Cons: Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Pros: Quick! Friendly! On time

Pros: Flight crew try hard to please passengers.

Cons: Aeroflot ground staff are rude, aggressive, very poor customer service.

Pros: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Cons: Great plus is a direct flight and price

Cons: The entertainment system was horrible.

Pros: You get out to change flight and you go back to the same plane

Cons: No English subtitles on TV or movies

Pros: Seats were superb. Competitive price

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Pros: Flight crew try hard to please passengers.

Cons: Aeroflot ground staff are rude, aggressive, very poor customer service.

Pros: Tooth paste and brush that airline gives out is amazing. Food is delicious

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: New chairs

Pros: Great food, great movies. Great pilot and crew

Cons: Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area.

Pros: Good flight, thank you

Pros: Nothing in particular. An ok flight.

Cons: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.

Pros: Nothing

Cons: My luggages are lost

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Pros: Crew

Cons: Food

Pros: The new Boeing airplane. Business class is truly business class.

Cons: Crew’s were not professional enough

Pros: Nothing i liked

Cons: The departure time

Pros: Quick! Friendly! On time

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: New chairs

Pros: Tooth paste and brush that airline gives out is amazing. Food is delicious

Pros: I did like the comfort and care about my qustions

Pros: Nothing really.

Pros: Smooth

Cons: The offerings of the snack is very cheap

Pros: I had my own row of seating because the flight was pretty empty so it was very comfortable

Cons: Nothing. Excellent flight

Pros: No more Saudia. Worst customer service ever.

Cons: FOOD

Cons: С Праздником Ребята

Pros: Evry thing but the dilay

Cons: If we arrive on time

Cons: New terms about hand luggage is worser then in RyanAir

Pros: The crew was good, helpful and attentive. Boarding was flawless.

Cons: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget.

Cons: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Pros: pretty good

Cons: on the level withother major airlines

Cons: Old A330, entertainment system is very tired of this world

Pros: On time flight Good services New aircraft

Cons: Nothing

Pros: New & clean aircraft

Cons: There is no Priority for business class

Pros: Good crew , good service

Cons: The services could be best.

Pros: Evry thing but the dilay

Cons: If we arrive on time

Cons: Old A330, entertainment system is very tired of this world

Pros: nothing

Cons: everything

Pros: average crew. very empty plane with not many passengers. Seats seem average