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Cons: KLM crew exceed our expectations

Cons: Everything was OK

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Nothing

Cons: Everything

Pros: Amazing crew and on time flight

Cons: None

Cons: Really hard to get boarding passes online

Pros: Great crews, excellent customer service

Cons: Entertaining on board

Pros: The crew was amazing

Cons: Great job

Cons: On time.

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.

Cons: The food was mediocre and the selection of movies was very limited.

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.

Cons: The whole experience was positive.

Cons: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!

Cons: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.

Pros: Экипаж компетентный, внимательный и вежливый

Cons: Отсутствует интернет, нет розеток

Pros: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)

Cons: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.

Pros: Everything was great.

Cons: JFK line for plane departure was very long. Is it political?

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Pros: Everything was great.

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Cons: More comfortable seats.

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Cons: Family travellers should always be seat together

Pros: The counter workers upgraded my seats to window and a better boarding group.

Pros: All was good.

Pros: The food was so good. The crew was so helpful too.

Cons: The seats were tight and not so comfortable.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: very nice crew

Cons: my bagfage was lost

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: Crew very professional

Cons: Boarding was a little confusing

Pros: I like the comfortable seats

Cons: Service lag a little

Pros: Great food and friendly crew.

Cons: Seatback system was old and not very functional.

Pros: Amazing crew and on time flight

Cons: None

Pros: Clean & ready

Cons: Entertainment options

Pros: Not much

Cons: The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is.

Cons: Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!

Cons: Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival.

Pros: Crew was great. Seats were comfortable.

Cons: The airline lost both of my luggage suitcases.

Cons: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Pros: The whole crew is so kind

Cons: Delta made my whole first flying experience the best.

Pros: The crew did its best to make up for the fact that the special meal I ordered was inedible.

Cons: See previous

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: very nice crew

Cons: my baggage was lost

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: The whole crew is so kind

Cons: Delta made my whole first flying experience the best.

Pros: The schedule and timing

Cons: The airport, some of the crew, the aircraft seats, the entertainment system

Cons: Really hard to get boarding passes online

Pros: All went right namely the seats but the luggage condition is the worst

Cons: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: KLM crew exceed our expectations

Pros: It was incredibly quick!

Pros: The food. Crew was ok

Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

Cons: WiFi

Cons: Too long to get luggage off plane

Pros: Yes

Cons: Everything was good

Cons: Fix the damn KIOSKS at Vienna!

Cons: KLM crew exceed our expectations

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: The crew was really great and helpful

Cons: Only thing that could have been better was ginger ale.

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: Crew was particularly lively and friendly. The chocolates were awesome

Cons: No entertainment throughout

Pros: Crew as usual very kind

Cons: They put me on stand by because flight was overbooked

Cons: Entertaining on board

Pros: Smooth landing

Cons: It was a bit warm

Cons: Honestly nothing needed improvement/ it was a really good experience!

Pros: Crew was very nice and no surprises while boarding at the gate

Cons: You had to pay for snacks or water

Cons: Everything was OK

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: Just as I expected. And I made my last connection easily.

Cons: Not being 1 hour late