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Cons: I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off.

Pros: We landed

Cons: Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway

Pros: Stewards

Cons: Uncomfortable seats

Pros: Friendly crew

Cons: Long check-in lines Seats uncomfortable

Pros: On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara

Cons: Maybe, some entertainment???? But still a good flight even without it.

Pros: The meals we ordered were tasty and the leather seats and leg room are fair enough

Cons: Boarding is sooooo slow Entertainment facilities did not exist

Pros: The crew is good But the seats not comfortable .. it's like minibus .. no range of movement ..

Cons: Toilet .. seats .. windows.. air conditioning must be stronger ..

Cons: Seats

Pros: Late, I liked nothing.

Cons: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.

Cons: Best service and food Always on time

Pros: Nothing

Cons: The worst airline ever

Cons: С Праздником Ребята

Pros: Nothing

Cons: One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process.

Pros: Nice crew

Cons: The waiting time in the cold area just in front of the door of the plane.

Pros: the flight was pleasant and the airport terminal was empty. Pure joy.

Cons: Seat pitch

Pros: The cheap fares

Cons: Airplane was filthy, needed a thorough cleaning. More padding on the seat.

Cons: Flight was late abolutnie 1 hour

Cons: Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that.

Pros: The food options were amazing and the wine was very nice!

Pros: On time

Cons: Food abd more comfort flight

Pros: The price was good

Cons: A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better.

Pros: Nothing no drinks, food entertainment nothing

Cons: No services and not polite

Pros: Nothing really

Cons: The airline should at least provide a snack. It's 4 hrs of travel.

Cons: Just perfect and on time

Cons: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Cons: Free food and alcoholic beverages

Cons: Staff are not friendly, airplane was old and seats were very uncomfortable

Pros: Quick! Friendly! On time

Pros: The meals are always generous and pretty feeling, nice and knowledgeable crew

Cons: The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all

Cons: More space between the seats

Pros: Flight crew try hard to please passengers.

Cons: Aeroflot ground staff are rude, aggressive, very poor customer service.

Pros: nothing

Cons: i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets

Pros: One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems.

Pros: The crew is good But the seats not comfortable .. it's like minibus .. no range of movement ..

Cons: Toilet .. seats .. windows.. air conditioning must be stronger ..

Pros: Really easy experience - friendly, organized, on time and a great price!

Cons: С Праздником Ребята

Pros: The meal was good with pretty rich menu. The crew was very good.

Cons: The flight was delayed, we were taken to aircraft by bus by not convenient way.

Pros: Nothing

Cons: My luggages are lost

Cons: Too many cabin luggage

Pros: pretty good

Cons: on the level withother major airlines

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Pros: Nothing

Cons: My luggages are lost

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: New chairs

Cons: It left at a bad hour of the day

Pros: Quick! Friendly! On time

Pros: The meals are always generous and pretty feeling, nice and knowledgeable crew

Cons: The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all

Pros: Took off on time

Cons: Chairs

Cons: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Cons: Staff smile more. More room.

Pros: Nothing no drinks, food entertainment nothing

Cons: No services and not polite

Cons: More space between seats

Cons: FOOD

Pros: Good flight, thank you

Cons: New terms about hand luggage is worser then in RyanAir

Cons: No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft.

Cons: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Cons: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Pros: The crew was good and smart

Cons: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same

Cons: Later

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: Old A330, entertainment system is very tired of this world

Pros: The meals are always generous and pretty feeling, nice and knowledgeable crew

Cons: The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all

Pros: Tooth paste and brush that airline gives out is amazing. Food is delicious

Pros: Good flight, thank you

Cons: More space between the seats

Pros: Flat bed, updated aircraft.

Cons: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.

Pros: business class electric sockets and good leg space, on time

Cons: lagguage handling upon arrival was mediocre

Pros: It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines

Cons: Everything was good!

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Pros: Evry thing but the dilay

Cons: If we arrive on time

Pros: The crew were very courteous and flight was early arriving in Riga!

Cons: Nothing!

Cons: FOOD

Cons: С Праздником Ребята

Pros: Nothing

Cons: My luggages are lost