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Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

Spacious premium seating

The crew found it more convenient for them to restrict access to the toilet for almost entire duration of the flight. Appallingvattitude. 7 flights with Jet in the last four weeks-never again!

Old plane, odd food & disappointing airport conditions at both Abu Dhabi & Pune

Best part was that we landed safely, which is really the only thing one should ask for in reality. Beyond that, the crew seemed efficient.

I presume that, as a budget carrier using the old terminal of the Dubai airport, shuttling from gate check to the stairs of the plane on a bus is normal. I also presume that, as a low-cost carrier, not offering food of any sort is normal, as is a minimally functioning in-flight entertainment system.

My ticket was cancelled without any notification and only because I arrived at the airport several hours before my departure time was I able to work it out and get on my flight. Also, it was not clear that all food was for purchase only until you are on the flight.

Everything was Excellent ,Thank you caption Bijaya lama and all crew members for safe flight.Hopefully we will travel again.

nothing

Other then arriving safely and on time nothing

Not so much as water offered without charge, the attitude of the stewardesses was rude at best and the tv screens were broken

All flights on time.

The staff tried to be helpful, but they were not.

I booked my flight through Kayak, which redirected me to Kiwi.com. They in turn booked my flight and sent me my tickets in an attachment that wouldn't open. When I tried multiple computers, the website said, system down. So I couldn't print my itinerary. Hence, when I got to the airport, they wouldn't let me in. After two hours of people telling me "No no no", someone finally figured out that kiwi had used some unique credit card number under my fellow passenger's name. I had struggled and argued for two hours. Finally someone knew and recognized the issue and helped us. In the nick of time, we were allowed on board.

Smooth in the air experience. Snack and beverage in a 45 minute flight

Deplaning why close the business class curtain when leaving the plane. It only makes deplaning slower and guess what we all got on the same bus to the terminal. Silly practice

Not much.

I paid a higher rate to not have a layover and Oman Air changed my flight to a cheaper fair and waited in the airport in Oman for more than 7 hours. This is unsatisfactory and I should be reimbursed for the cheaper flight. I also had a stop in Dar Es Salam that was unexpected. My friend got bit by a flea or some bug...the seats are filthy and not properly cleaned.

Postponed by 7,1/2 hours jeopardising the entire night.

No in-flight entertainment. The worst crew I have seen , no service at all.

The cabin crew were inattentive. Call buttons went unanswered or were deliberately left. The service was basic. The crew allowed economy class passengers to continuously use our business passengers toilets and spaces, frequenting my space which was an annoyance. The toilet I used were a total wreck with cabinet panel doors left open. On a second visit it was all too apparent that someone had urinated all over the commode and the open panel door. Ridiculous is an understatement ! Not enough due courtesy or cooperation was extended to us the business class passengers when we were trying to stow away our hand luggage. To serve a plate of open mixed nuts then take off is a nonsense as I saw how those plates slid off and caused messes on passengers within my view. The business class seating did not recline enough. The entertainment on offer was totally substandard for the well travelled international passenger whom is woed by other carriers. On my return trip there was no entertainment at all on offer, very strange. Biman is a joke !!! The very dated aircraft interior left everything to be desired. I have deliberately kept many snapshots as evidence. Business class passengers pay that extra for a reason. The whole compliment of passengers for the entite plane were boarded and unboarded through our cabin areas, totally unacceptable and unjustified. The time I tried to purchase two on board duty free items, surprise surprise, yet again was told some nonsense and it was yet again another negative an experience. So overall, I will endeavour never ever to make the mistake of flying with any such substandard an airline whom a-z seem to be either be guided by or employ "clowns" whom are not in touch with the realities and ongoing standards being maintained by other carriers.

Meal and snack was tasty and piping hot. Plane was brand new 737-800 in great shape. Entertainment system worked as described although there were some glitches with movie playback and the Moving Map program. The flight departed BKK on time! Crew were pro and attentive.

Bit of a hard landing in Dhaka, but maybe that's how the pilots have to do it?

Nothing

Everything they are a bad company

On Schedule and arrived 45 mins early. Staff was polite and smiling.

Little small seats in economy class. Sitting next to heavy person will create problem.

A few select staff.. the rest was rather "meh" or less

Most of the staff were rather inpersonal.. the food is a joke, better off without it. Kind of an embarrassment for a national airline.

Great value for the first leg of an open jaw AUH-MCT-DXB trip. Priced about the same as a return trip - the only airline to allow me to fly this route (multiple airlines at high one-way fares to split into AUH-MCT and MCT-DXB otherwise).

Older Boeing 737-700 aircraft used on this flight (the only one in their fleet) with limited leg room (subsequent MCT-DXB flight on an E175 was great though - new plane, great legroom). Bus gates at Muscat (although a new terminal is being built).

Help of Mr Jackson and other crew members

A drunk guy make scence at flight was horrible

I felt comfortable and content

The quality of food was poor.

Schedule was ahead of time