Book Silvercar car rentals
8 Jul — 15 Jul
Same drop-off
Enter an airport or city
Fri 8/7
Noon
Fri 15/7
Noon
Driver's age:
Silvercar customer reviews
9.1
Based on 9 verified guest reviews
9.1Comfort
9.1Cleanliness
9.1Pick-up/Drop-off
8.8Value for money
9.1Overall
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Pros:NOTHING!!!!! I sent a text to the number to have my car brought to me. I was informed they weren't taking 3rd party reservations and that it didn't matter that I had a confirmation number. The person on the other end was less than friendly and was sarcastic. I did receive several "We apologize for the inconvenience". My reply was "An inconvenience is me having to wait 15 minutes for my car to arrive" to which they replied "well have a nice day" Which I replied with an angry emoji and let them know I was given the a poor review and would NEVER use them again!
Cons:EVERYTHING! An actual car when I arrived, you know, the one I reserved! The fact that this company could've cared less about me being stranded in Boston with no means to get to my destination. This is poor customer service on steroids. I rent a car just about every week for my work since I'm constantly traveling. Hertz made the mistake of giving away my rental because I was 30 minutes later than I had said I would be (my plane was delayed). It was spring break and they could charge another customer more. I have never rented another vehicle from them or their affiliates. That was almost a year ago. I have now placed Silvercar on this boycott list. Thank you AVIS for coming to my aid and helping me get to my destination. Not only did they have a similar vehicle, but when I explained what happened, THEY honored Silvercar's price! THAT's customer service!!!
Pros:They gave me a car that broke down half way to destination. They then hung up on me twice after I was trying to tell them the car wasn’t working. On the third call, they basically had no idea what to do and finally figured they needed to call a tow truck. But now I was being told I had to come back with the car in the tow truck. Meaning I had to wait up 90 minutes for the tow to arrive, and then ride an hour back to Boston, pick up a new car and drive another 2 hours to where I was going. The car battery died at some point during all this and it was below freezing. I asked at least two employees if I could leave the car where it was at with the keys inside, so that I could head to another rental agency and just move on from there, and both said yes. I then get a phone call from a number that’s not even associated with silvercar saying that if I leave the car before the tow arrives I’m responsible to anything that happens to it. At that point I was already in an Uber on the way to an airport car rental. They had no idea what they telling me. They eventually got the car back. And I don’t know how, but they were going to charge me 4 times more than what I agreed to, because the guy at check out kept accidentally updating my reservation and adding more days to my reservation. That probably wouldn’t happen anywhere else, because this place is trying do all their business through smart phones. They are at least reimbursing me. And whoever the female worker was on Sunday during the whole situation was totally rude.
Cons:Basically everything. I’m sure it’s fine if your rental car doesn’t break down, but if it does it’s a nightmare.
Pros:The car, the service, the personnel, responsiveness...everything was very well done.
Cons:N/A
Pros:Car was excellent, no charge for EZ pass!!
Cons:Hard to find and reliance on App was a little cumbersome for first time
Pros:Great rate for a fantastic vehicle (Audi A4S), agent was friendly and helpful during the initial phase, text messaging service to remind me of drop-off was very effective abs
Cons:The office was a mess, the initial app sign up wasn't clearly mentioned that had to be completed prior to picking up the vehicle, parking lot extremely tight
Pros:Te staff was great at all time
Cons:The cost seems a little bit higher even understanding the Audi brand all fleet
Pros:Getting an Audi, not waiting in long rental car lines, and great customer experience and service.
Cons:Within the Silvercar App, they had the wrong address for the drop-off location.
Pros:Car pickup and drop off were very easy. Car was clean and ready to go.
Cons:Nothing really comes to mind
Pros:Great quality car, efficient modern pick up process
Cons:Nothing (other than getting used to the car's technology)
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Silvercar car hire prices in the United Arab Emirates
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Where can I find Silvercar car rentals?
Good to know
Most popular city | New York |
|---|---|
Most popular car type | Luxury |
Average price | AED 132/day |
Good deal | AED 66/day |
Top tips for renting a car from Silvercar
- 25% of our users found rental cars from Silvercar for AED 101 or less
- Luxury car hire from Silvercar is around 21% cheaper than other car types, on average.