Pros:The car was wonderful. Roomy and comfortable while not overly large.
Cons:My mother, who doesn't drive, wanted to pay for the rental. When we picked up the car, we were told that this would not be a problem. When we picked up the car, we were told that since I would be doing the driving, they had to have my credit card on record since they required that the credit card match the driver's license they had on file. We were told that this could be changed when we returned the car and that they would have no problem with putting the charge on her card. When we returned the car, their story changed. Now, while they could put the charge on any of MY cards that I liked, the charge had to go on my card. They would not accept her card as payment AT ALL. Plus, while the reservation clearly said that this location was in the rental car terminal, they really are not. They are outside, in the parking lot of the rental car terminal and do not have any counter space in the terminal itself. When we returned the car, the only employee at the counter was on the phone taking a reservation and no one would even acknowledge our presence. This was in pouring rain.