Pick-up location | Milan |
---|---|
Car types | Compact, Compact SUV, Compact estate car, Economy, Intermediate, Intermediate SUV, Mini, Supplier choice |
Hire locations | 342 |
Airport locations | 112 |
Popular agencies | SURPRICE CAR RENTAL , SICILY BY CAR , B-Rent, Ecovia, NOLEGGIARE |
Economy | AED 29/day |
Compact | AED 35/day |
Intermediate | AED 73/day |
Mini | AED 27/day |
Compact SUV | AED 37/day |
Supplier choice | AED 42/day |
Compact estate car | AED 107/day |
Intermediate SUV | AED 113/day |
14 locations in Milan
Locations in Milan
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Reviews
2.0 Poor
Nov 2019
Cons:
I reserved through Kayak for $35/day. The final bill was for over $100/day.4.4 Mediocre
Oct 2019
Pros:
Really nothing.Cons:
They tried to give us a car under the category we had rented. when we asked to change, the staff wanted us to pay more for a car full of cigarete smell because "there is no other car". after more than an hour negotiation, they agreed to give us a new car which was all the times at the parking. Also the staff in the picking/dropping point is really unhelpful, all the times smoking and no attention to customer at all.2.0 Poor
Sep 2019
Pros:
The car rental location was closed! Despite making the reservation months in advance, I was never notified of this closure!Cons:
I should have been told that the car rental location was going to be closed.2.0 Poor
Jul 2019
Cons:
Avis was closed at 730 am and I didnt know where or how to drop off the car it was a terrible experience3.6 Poor
Jul 2019
Cons:
Tank was not full when we received the car; the agent tried to trick us into upgrading for a good price, only to discover that the charge would have been double that of the car reserved.4.4 Mediocre
Jun 2019
Pros:
Nice car, but smaller than what was promisedCons:
Drop off was difficult without any help. Cost was much higher than estimated originally4 locations in Milan
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6.0 Okay
Sep 2022
10.0 Wonderful
Sep 2022
8.0 Very Good
Aug 2022
10.0 Wonderful
Apr 2022
10.0 Wonderful
Jan 2020
Cons:
The agent at the counter was a 5 star fellow. I would hire home in a heart beat. Give him a raise and promotion.4.4 Mediocre
Jan 2020
Pros:
Very nice customer service at airport.Cons:
The price jumped up to double what we originally rented it online for because they added the top insurance on the car. Because of this reason we will not rent again with Sixt. We had a Fiat 500 for one week and paid over 1000 euros when the price we agreed on was a little over $500 when we booked it in the US.21 locations in Milan
Locations in Milan
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2.8 Poor
Sep 2019
Cons:
Staff is rude and standoffish. They make you wait for over 1.5hrs to pick up a car you have a confirmation on and constantly try to upsell. Do not rent from here. They put the Hertz name to shame.6.0 Okay
Sep 2018
Pros:
Upgrade and priceCons:
Had to wait over an hour for pickup2.0 Poor
Aug 2018
Pros:
NothingCons:
Although I was able to make a reservation online, the place was not open when I went to pick up the car. After waiting an hour for the place to open, I went to a different Hertz only to find out that it was a holiday and only certain locations were open. I was very frustrated by the fact that I was allowed to make an online reservation despite Hertz knowing they would be closed that day. No one ever tried to contact me and give me the heads up. Very frustrating experience, would not recommend4.0 Mediocre
Aug 2018
Pros:
LocationCons:
Horrible wait times to pickup car even with reservation. No information on wait times or why the wait was so long. Nothing done to address the wait or the people waiting in 39 degree Celsius weather because there was no room inside. Attendant told us there was gas near the drop-off which was completely wrong.3.6 Poor
Jun 2018
Pros:
Nice carCons:
I had to wait an hour for my already short rental because I wasn't directly a Hertz customer, then I wasn't informed anywhere that they charge commission for the pre-paid gas so a €70 rental cost me €115, and another €100 rental after that cost me €177. Didn't find out until the second time because I wasn't even given a proper check out service at the end of the first. Disgusting, will never use them again.10.0 Wonderful
Jun 2018
Pros:
Brand new car! Super smooth transmission.13 locations in Milan
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10.0 Wonderful
Jun 2016
Pros:
Wonderful lady in Milano, easy p/u, upgraded!! Could not have been easier.2.0 Poor
Nov 2021
7 locations in Milan
Locations in Milan
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10.0 Wonderful
May 2022
10.0 Wonderful
May 2022
6.0 Okay
Jan 2022
2.0 Poor
Nov 2021
1.9 Poor
Aug 2021
2.0 Poor
Jul 2022
10.0 Wonderful
Jun 2022
2.0 Poor
Jun 2022
7 locations in Milan
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Reviews
2.0 Poor
Oct 2017
Pros:
They gave us an upgrade.Cons:
Dollar shares employees with Hertz at the Linante airport. Directions to the rental spaces to get the car were terrible. Never saw a green bridge to cross over! Most importantly,the car's rear bumper was literally duck taped onto the car! The employee at the lot was nowhere to be found. Went back to the rental desk. The clerk came out to look for herself and then said that no one had checked the car that had been returned in the morning. Really? No one checked by 2pm? They had no other car supposedly. Fortunately, my husband is a Hertz Gold member and she provided a Hertz car and an upgrade. The whole process took 90 minutes. Terrible experience.8.0 Very Good
Oct 2017
Pros:
The price was great, the car (Fiat 500) was perfect for a road trip in Italy and it was a great drive.Cons:
It's terribly complicated to pick up a car at Malpensa airport in Milan. It seemed like every car rental desk had everyone waiting 2 hours to be served. I think Hertz is particularly worse because they only have one desk with a handful or less of agents serving Hertz, Dollar & Thrifty rentals. First, it's not easy to see the signs that Dollar rentals can be picked up at Hertz. I lost a 1/2 hour just trying to figure out where to go to get my Dollar rental. Second, the wait was 2 hours...really 2 full hours on the morning I arrived. It does not help that Kayak's instructions say that Dollar is "outside of the airport" which is not true. It's with all the other car rentals right in Terminal 1.2.0 Poor
Sep 2017
Cons:
Dollar did not exist in this airport.7.6 Good
Sep 2017
Pros:
car was newCons:
car was not clean8.0 Very Good
May 2017
Pros:
Easy to find the car and get out of the airport once I had my contractCons:
Waited over an hour to get to an agent to check in and get my car. Way to few agents for the number of people renting cars. Completely unacceptable5.6 Fair
Apr 2017
Cons:
It would be more honest to include items like VAT and "other fees" that are charged by rental companies so consumer could make more accurate price comparisons. We paid almost twice the advertised price advertised on Kayak. Not happy customers.6 locations in Milan
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4.8 Mediocre
Jul 2019
Pros:
Nice vehicle.Cons:
This was a bait and switch scam. I traveled with my family of 5. I chose to pick up my car at 5pm in the reservation and the other family chose noon as typically the time of day doesn’t need to be exact. When we arrived they told me I was too early and my car wasn’t there. Had to pay DOUBLE!!3 locations in Milan
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2.0 Poor
Apr 2018
Pros:
Headline priceCons:
Check in took forever Oil needed changed No screen wash Dirty car High cost of insurance Hard to find drop off2.0 Poor
Apr 2017
Cons:
They would not accept a debit card or American Express and therefore refused my family a vehicle even though we had paid using one of the cars. Holidayautos then refused a refund; terrible customer service. I have hired cars in many places without problems but Italy has been the only place to have such bizarre rules41 locations in Milan