Geneva Car Hire

Cons: the price didn't include insurance at all and adding one more than doubled the price

Cons: I had deliberately called at the time of booking to confirm that the booking was for the SWISS side at Geneva airport. That was confirmed at the time while booking it was at the French side. I was forced to pay an extra of 400 Euros on the spot due to this.

Cons: I thought I booked the car in Geneva airport so in my mind I had to pick it up where the "rental car" signs were. I get there after looking for that bloody place for some time only to be told that I have to go to the french side to pick my car (I did book my RSVP when I was in France so maybe thats why). I get there, wait in line for quite some time, before I finally decided to go fwd and call out the Hertz rep who was not even making eye contact after 5min! and no he was not busy with another customer. Anyway, I get the car (without going around and checking it out) and drive to my hotel (30km away). I return with the car to airport the next day to catch my flight. On the way to the airport (30km away) I refill the car TWICE, since the gas tank indicator was a TINY BIT below FULL, but the indicator didn't move. I filled the car so much that it overspilled. I get to the airport: Not only there was NO SPOT to park the car but there was no one to talk to about the gas tank indicator prob!!!! So Guess what happened next: I look at my credit card bill a few days later and I see I got charged almost $30 for gas!!! Moral of the story: CHECK THAT EVERYTHING IS FINE WITH THE CAR BEFORE YOU EVEN TURN IT ON OR ITS ON YOU!!!

Cons: It took a little too long, but not too much, maybe 10 minutes or so, to pick up the car, but it wasn't too big of a deal since we were not in a rush.

Cons: Nothing

Cons: The price, especially the insurance price.

Cons: Pick up service was notably weak. The representative just left me for 20 min w/o warning to help her other clients. I made a note on this and no staff apologized.

Cons: The final price ended up being nearly $100 more than the quote price (which included "Taxes, Fees and Surcharges"). When pressed for an explanation at the Dropoff, the employee simply said "Well that's what it is, they are extra fees" and could not explain what they were for, why they were not included, nor provide any recourse for further information. It was completely unacceptable.

Cons: Communication - its not obvious or easy to contact them

Cons: J'ai réservé le véhicule à mon nom. Un ami a pu récupérer le véhicule avant que j'arrive, sans mon permis de conduire, en mettant le sien et sa carte de crédit... Qui serait alors responsable ? Le réservataire, le propriétaire du permis ou celui de la carte ? Aucun effort pour expliquer le système de rachat de franchise, ils préfèrent qu'on rapidement et donc sans. Dans l'ensemble le personnel est assez désagréable... Le tarif annoncé sur le site est sans tax, sans licence...

Cons: We reserved a Jeep and we got a tiny car. They also claimed the car was brand new and had no damage but it had 10k km and damage to the hood and one of the rims

Cons: They sold me some kind of insurance for ~$100 (I do not even know what it was) despite my request to decline all insurance options

Cons: Didn't come with a sticker for Swiss freeways.

Cons: Even if you are picking the car up on the " French side " of Geneva airport you still in Switzerland. So have to pay the vignette € 35 was a disappointment. It should be included in the rental cost.

Cons: They charged me the money that was not agreed upon and now I have to dispute it. They also charged me for something I did not sign, and I had to have my credit card company block the charge.

Cons: Initially the car allocated was not suitable for 5 adults with luggage.

Cons: The people at the car return were not very professional, kept talking to one another and ignored me for some time. They didn't give me any paper that certified that I returned the car. In retrospect, I should have insisted that they give me a receipt.

Cons: The pushing of the reception employee to upgrade to a higher car for almost 50% extra on my reserved class . When I rejected ... he told me the car I requested in not ready and will give you a bigger and higher class car for the same price . Later I found that he gave me lower class car which can not be compared at all with the one I paid for ..

Cons: They didnt give me the car we ordered and we could not fit. They told me to rent another car for $1000

Cons: The rental company didn't accept visa debit card. The rental was actually done by hertz. And from my experience hertz is very ridge and not friendly. I who'd prefer to know these things in advance.

Cons: The AGNET charged me two security deposites. One valued at 1600 euros which was not even registered in the rental contract. It was really fishy. Also, the agnet tried to rip me off by charging me additional 350 euros for changing the drop off location within the same city. i refused and eventually changed the drop off location at no additional charge.

Cons: I had to cancel mu booking in the end as Unirent could not provide a car with a EU number plate on, as per latest regulations.